Customer Reviews for U-Haul Moving & Storage of Melbourne

6355 évaluations

438 N Harbor City Blvd   Melbourne, FL 32935
(S Of Babcock)

(321) 254-7933

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(321) 254-7933

438 N Harbor City Blvd
Melbourne, FL 32935
(S Of Babcock)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Great Staff Very Helpful

DONALD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WAYNE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THEODORE B. 
Évaluation :
5

Very friendly and helpful.

Mun H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CASSANDRA A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randy L.  |  Expérience générale 
Évaluation :
4

Drop off was hassle free.

Robert Lee B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

CATHERINE F. 
Évaluation :
3

The location is hard to find. Not well lighted.

LURA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence S. 
Évaluation :
5

I had a good experience at both locations, thanks.

MARK N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CASSANDRA A. 
Évaluation :
4

Truck was filthy and had 1/16 tank of gas. I have pics.

JOHN M. 
Évaluation :
3

I rented a uhaul or two days was supposed to return uhaul Sunday at 1:45 becouse if's serious accident I was late bringing cargo van back I got There on Sunday at 4:30 I called uhaul explained why I was going to be late they said just bring a letter stating the incident and they would not charge me for another day . I did that and they reniged on thier word.and told me I had to pay the same amount of money for that 4hrs as I did for the two days which I think it is very unfair this is the second problem I had with uhaul but at a different location .I don't have a problem with paying the extra miles but paying for two days and the extra miles when I was 4 hrs late and told that I would be fine if I just brought prof of the incident is behond me . I won't rent from uhaul again.

STEPHANIE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael M.  |  Premières impressions 
Évaluation :
4

Suggestion: Coordinate the check-in (return) person with the check-out person with respect to dirt and paint on the trailer. I had the trailer for 2 hours and moved some clean floor finishing equipment. The check-in person intimated that some dirt on the outside of the trailer and some dry paint on the inside of the trailer were of my doing. After I assured him several times it was not and he saw that the paint was dry he went silent and completed the check-in with no cleaning penalty. No big deal, it was just a little uncomfortable for me for a few minutes.

SAMUEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL W. 
Évaluation :
5

This is my favorite U-HAUL. I use it for trucks and storage. Love the people that work there.

SHANNON H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bennett L. 
Évaluation :
5

Joshua was great!

STEVEN C. 
Évaluation :
5

Kirsten did an amazing job. So hospitable and professional. Joshua as well. Great folks and had an amazing experience. â€"

GREGGORY L. 
Évaluation :
3

The Truck was clean. However it pulled to the left while driving and I believe it is out of alignment.

FREDERICK F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debbie r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOSEPH C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon O. 
Évaluation :
2

The check in was very slow. The amount of fuel and the mileage on the vehicle were incorrect. The cab of the vehicle was clean, but the back was sandy and dirty.

ELLIESE H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KATHY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER H. 
Évaluation :
5

Drop-off could not have been easier.

BRADLEY K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Katie B. 
Évaluation :
5

Simmeon provided excellent customer service and made the process simple and quick. Merci.

SUZANNE S. 
Évaluation :
5

The only thing that could have made it perfect would have been some way to stop the rain...

DONALD R. 
Évaluation :
5

quick and efficient.

Robert R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Dan M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rajdatt P. 
Évaluation :
5

Long wait to pick up and drop off. Not enough workers to handle the amount of customers

ROBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

marie t.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Annmarie F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WARRENSCOT F. 
Évaluation :
1

The truck has urine in it and roaches. I now have all my furniture invested with roaches. The interior lights in the bay did not work. We noticed the roaches after truck was loaded. The truck was not cleaned at all. No refund was offered at all.

PHILLIP P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL T. 
Évaluation :
5

The guys that work there are great, seems like they could some more employees like all places following the pandemic.

TRISTAN S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEITH C. 
Évaluation :
5

Just keep up with the great custom services that you all did for me

ALBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carissa H. 
Évaluation :
5

great service,,,fast in andfast out

JOHN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcetta M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENIFER H. 
Évaluation :
5

They this 2md move we them they always helpful I would reccend th

IRENE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dino C. 
Évaluation :
5

Outstanding professional and friendly service!

ELIZABETH P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

QUINN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin B. 
Évaluation :
4

When I arrived the correct rental vehicle (8' pickup truck) was showing in the system as on the property but it was not. The staff was very accommodating and provided a 10' truck at the same rate. Once the staff worked around the system issues, they were very friendly and helpful.

JAMES D. 
Évaluation :
1

The man who helped me was rude and had the worst customer service I've ever experienced in my life. He spoke to me very inappropriately and was sarcastic and rude in front of other customers. I will never return to that location.

Ashley J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA T. 
Évaluation :
5

Everyone at this location were amazing. The gentle giant that took care of my overall care was delightful and informative. Thank you for a great experience.

BRANDI S. 
Évaluation :
4

The staff was excellent, Truck was clean. The problem I had was the truck leaked water on me during my 12 hour trip and i was left soaking wet. I called Customer Service and was in a good light hearted mood when I called and after being put on hold for over 30 minutes, then put on hold by another person for over 45 minutes. I called the "Direct" Roadside Assistant number only to wait on the line for another 37 minutes. These wait times are true and accurate because our Cell phones long out time. Finally after all this time I call my wife and home and she continues the struggle to get through to someone and it took Her another 43 minutes to reach someone. In the end the company wanted me to wait by the side of the road for someone to come fix it which could take an undetermined amount of time, still leaving me in the soaking wet cloths. This was not the only problem it took More gas that it should to reach my destination due to the fact that after i filled up I could Watch the Fuel Needled MOVE quite fast after filling up. It was as if the truck had a fuel leak in the upper half because the gauge would go from Full to 3/4 in under 10 miles at 70 mpg. I could actually SEE IT MOVE! Who km now How much has and money I lost because of it The company has stated they will make it right as far as the rental, nothing being done on the fuel end. I let the employee i dropped it off know about the fuel. The truck itself was easy to drive, easy to load and I would rent from them again. One poorly caulked truck and a bad wait time during a weekend shouldn't effect someone's overall experience forever. It was an unnecessary uncomfortable inconvenience that should have been avoided, but it happened so we adapt and move on.

CHRISTOPHER M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

guilherme G. 
Évaluation :
1

This site was a cacophony of errors. First I went to the location I had reserved, but they had no room so they sent me to this location. Here, I was told dropping it here would result in a few of ~3x my reservation fee. Calling uhaul, I was given a call back by the wrong department, transferred to someone in CA who couldn't help me, and finally hung up on. Back at this site we learned that my reservation had been transferred (without informing me) and I was able to return with no further issues (other than cleaning a mess I didn't make). Inside this location were multiple other people with completely independent issues (reserved storage unit didn't exist despite having a truck full of things they were planning to move into it…hitch not added to car over the course of an entire day and manager not I formed or he could have taken care of it) and customers were, rightly, extremely upset at issues on uHaul's end.

ALEXANDER P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel M. 
Évaluation :
3

Web site and phone service was a nightmare. In store the people were very nice and working hard. Returning the truck the young man seemed to be by himself and overworked.

GEORGE M. 
Évaluation :
5

All good

RICHARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHAN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kierstann K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PLINY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNON R. 
Évaluation :
3

Very slow checkin service

NICOLAS S. 
Évaluation :
1

The folks seem like they didn't want me to drop my trailer off there because their lot was full and they had a bad attitude toward me, it made me feel uncomfortable and I will not go back to that location again.

Reg G. 
Évaluation :
5

Nothing - this is my 'go to' place when needing a rental. Awesome experience.

WILLIAM C. 
Évaluation :
5

Joshua helped us with our reservation and made it very easy. Service was great always use this location for our needs.

Richard J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joe m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRE R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAECHAL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen M. 
Évaluation :
5

Outstanding personal service every time (been using this location for many years)! Incredibly friendly and helpful staff!

RICHARD Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

AUSTEN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanna P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

AMY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLAS S. 
Évaluation :
5

Ain't broke, don't fix.

THOMAS W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACEY S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lajeanna P. 
Évaluation :
2

The storage unit access and location of my unit is making me cancel. The unit is above another unit and had to use this metal ladder system to reach my unit. I was storing a huge Weber grill. Found another place with ground level access for half the price

Marie Y.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sheri M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAROBI W.  |  Expérience générale 
Évaluation :
5

They were very busy when I arrived on a Saturday morning, but were very patient and helpful.

Richard L.  |  Premières impressions 
Évaluation :
5

After a stressful day with my movers arriving with only an hour notice. Joshua was a breath of fresh air and worked to assist me in securing a storage unit. I greatly appreciate his professionalism and his willingness to help.

CATHY B.  |  Premières impressions 
Évaluation :
5

The system was down, but I was still able to rent a unit and the manager gave me a free month

Derek R.  |  Premières impressions 
Évaluation :
2

Not user-friendly coming and going the doors can't stay open everything gets knocked off your card as you're coming in or going out because you don't allow the doors be propped open no place to park

Wesley F.  |  Expérience générale 
Évaluation :
5

Tony was everything helpful. He took his time and explained everything completely. Gave us a tour and showed everything to us. Double check on us while were were moving in to ask if we needed help and .anything else we needed. I love U-Haul.

JOEL B.  |  Online Move In 
Évaluation :
5

Tony was great! Showed me all the different storage units available along with different cost options to meet my needs. Thank you so much!

Dawn M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Will S.  |  Online Move In 
Évaluation :
5

It was the perfect place to store my furniture and other things that dis not fit at the new home! They were always professional and customer service oriented!

Danielle W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEAN c.  |  Premières impressions 
Évaluation :
5

I want to say that the manager Andrew was wonderful and was so helpful when I was moving out of my unit. There were people there that were very helpful! Thank you very much! Maria Cozzoni

MARIA C.  |  Expérience générale 
Évaluation :
3

I think it would be nice if the units were pro rated. If my storage fee is due on the 15th and I moved my things out on the 1st. I believe I should be credited for the time my things weren't being stored at U-haul. I will be looking for that when I need to rent a storage unit in the future.

Patrice S.  |  Expérience générale 
Évaluation :
5

Person who helped us was so Helpful and kind

Danny D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randy L.  |  Premières impressions 
Évaluation :
5

Tony and his staff went above and beyond, very helpful and polite, you couldn't ask for more,thanks for all your help. David Boyle

David B.  |  Expérience générale 
Évaluation :
5

Thank you Mike and Zack

betty s.  |  Expérience générale 
Évaluation :
1

Lesson learned! The storage unit was not what we expected. My husband could not even stand up inside the unit. It says that the unit is 6 ft high and it is not. Because we are in a hurry (and moving) we had no choice but to take the unit. We are disappointed that when we rented the storage "locker" (which we did not know what that really meant) over the phone through uhaul it was going to be so difficult to get in and out of. For a good example, my husband could not even put his fishing poles in this storage unit. We have rented multiple storage facilities over the years, and this one will be a true lesson. We feel it is misleading and they should make SURE you understand the size before renting. The parking to unload is another obstacle as there is none really and only 1 door to access the building. We must say that the staff was very helpful & nice.

REBEKAH P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cerelle i.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gerald m.  |  Premières impressions 
Évaluation :
4

Being on a budget, the prices for a second story unit were just right. However, upon inspection, I was shocked to find just how high the second story units were (the only reason they did not rate an "Excellent"), but they were all airy and spotless, as was the entire facility. Sawyer was definintely an asset; polite, professional, knowledgeable and accommodating. Would not hesitate to recommend this move-in experience to anyone, even short people like myself.

victoria o.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charity D.  |  Expérience générale 
Évaluation :
3

Access to location is very bad. Dangerous. Hard to drive around on grounds. Tried to return unused blankets still wrapped in original packaging but took over an hour. Only able to return a out half. Manager was abrupt. Not friendly.

Michael E.  |  Expérience générale 
Évaluation :
5

Tony operates an A1 place.

Jeffrey C.  |  Online Move In 
Évaluation :
3

The cancellation of my unit was not cancelled when I asked. I received a notification a few days later That said I was responsible for another month of payment. When I called in I was helped and was sent a confirmation email.

Shelby C.  |  Expérience générale 
Évaluation :
5

Kelli was excellent

Barry C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa-Ann M.  |  Expérience générale 
Évaluation :
5

I have used this facility several times and each time I had great professional service. The customer service is outstanding!

Kristie G.  |  Premières impressions 
Évaluation :
4

A good experience

Finbarr M.  |  Expérience générale 
Évaluation :
5

Customer friendly

milton c.  |  Expérience générale 
Évaluation :
5

Awesome folks

Horace e.  |  Expérience générale 
Évaluation :
4

Everything was great only thing is the prices for storage facility was higher than most storage facilities.

WALTER L.  |  Expérience générale 
Évaluation :
2

only reason I can't give a higher rating is the after hours door was always broken. Never could use it after hours, it was a waste of money. staff was super friendly though. Great team, terrible setup

Christy B.  |  Expérience générale 
Évaluation :
4

It was so dark in my unit that I picked up the rat poison box without seeing what it was! During my last visit the blonde girl observed a nail in my tire and tracked me down right before hurricane!

LORI B.  |  Expérience générale 
Évaluation :
4

Household furnishings 3 yrs, the temperature was above the max level by a few degrees no damages. You can kick the roaches on their backs down the isles no insects in my belongings however..

Denise L.  |  Expérience générale 
Évaluation :
5

I was very impressed with the staff and how well the facility was run. They were extremely busy right before the hurricane but they handled it perfectly

robin b.  |  Expérience générale 
Évaluation :
4

My only complaint with the storage unit was the lack of lighting inside the unit You offered locks for sale, you may want to think about offering some battery operated light as well. Merci

Kenneth P.  |  Expérience générale 
Évaluation :
5

I would highly recommend this facility to anyone. The staff was helpful and the facility was clean and I had no problems with scheduling a truck to move my belongs. Thanks

Robert F.  |  Expérience générale 
Évaluation :
5

Howard helped us rent a storage unit and he was amazing. I have rarely seen such wonderful customer service. He was a blessing!

Robert F.  |  Premières impressions 
Évaluation :
3

Customer service is lacking severely in some, not all Dead large roaches in my stall A/C - 85 degrees is hot when moving items The place is very clean and organized Took storage needs elsewhere

Constance O.  |  Expérience générale 
Évaluation :
4

most of the people working there were friendly. we have had a storage locker here for many years. the person who cleans this facility does an excellent job.

MARILYN M.  |  Expérience générale 
Évaluation :
2

Access to the main storage entrance doors was blocked most of the time by a promo to rent blankets and/ or a trailer hitch. Parking to retrieve things from storage was bad and you could get blocked in

Karen W.  |  Expérience générale 
Évaluation :
5

Temp seemed a little warm

CHRIS S.  |  Expérience générale 
Évaluation :
1

Had a 1-way rental with 1 month free storage. Howard made me buy hook-lock & insurance. Key broke in lock and I replaced with my lock. Now saying needs to be a hook-lock though not in contract. Bad.

Sean A.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

Retour
Haut de la page