Staff was extremely unknowledgeable and provided unsatisfactory service. Everyone just looked like they were in a daze just waiting for the clock to hit closing time. I was told several times I could get upgraded to the next size truck for no additional charge, which was a lie. Even when I went to pick up the truck the staff member told me I was being upgraded for free and then gave me keys to a smaller truck, when I asked what happened to the free upgrade he had literally mentioned only 5 minutes earlier he played stupid and just shrugged his shoulders and said "We don't have any of the larger trucks here." So I go outside and just in the front I counted 7 of the trucks he said I was going to be upgraded to. So this was just another lie from just another poor employee of poor company. I would never go to this location again and will avoid uhaul at all costs in future based on this experience. Best thing Uhaul could do is clean house and bring in a fresh and honest staff who know what they are doing because no one here does.Adam M.
Moving Truck Rental in Melbourne, FL at U-Haul Moving & Storage of Melbourne
Pour nous contacter
Melbourne, FL 32935
(S Of Babcock)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
One-Way and In-Town Local Rentals in Melbourne, FL 32935
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
the app was horrible to return the truck with. it froze every time I went to take photos, so now I have to pay extra because of that.NEFRETIRI R.
Tony the manager was not helpful, rude and answered questions like a fifth grader. Totally in professional and all questions went un answered. I think he needs to find another job or the District Manager needs to train him on customer service. He failed and I will look at other companies to rent my moving needs. He totally forgot who the customer is and Was!??TODD M.
some confusion on how the check-in/check-out process works; seems to be VERY unstaffedBarry N.
Have a/c that actually works through the cycles and blows out the settingsHALSTON S.
The cloth handles that are on the ramp at the base should be attached on the outer edge of the ramp. It causes a tripping hazard because the cloth handles are attached to the inside edge of the ramp. We did have an instance where a wheel of the dolly got hung up in the loopDAVID H.
Jay was awesome! Very genuine. He got us in and out expeditiously! He is definitely an asset to the company because I've been to the Uhaul at 4703 Babcock St in Palm Bay and they move like sloths.NINA V.
There always seem to be computer and /or IT issues. Do not know the fix May be do updates in the evening after stores is close.ALBERTO C.
I was charged 4 times (1 charge reversed) for my rental. Stop stealing from your customers.CHARLES V.
U-Haul is & has been a very professional company to deal. Your equipment is always well maintained. All of your personnel are a well trained. It's always a pleasure to deal them & your company. ðŸ‘ðŸ‘ðŸ‘ðŸ‡ºðŸ‡¸ðŸ˜ŽGARY L.
Great customer service.NUBIAV G.
Nate was great! Very friendly and efficientLinda J.
I love this Uhaul store on 438 Harbor City Blvd in Melbourne FL. Everyone who works here is Extremely friendly, go out of there way helpful, willing to make sure that you are so satisfied with there service and with there products.SHELLY P.
Check in online. Always slow insideBrian B.
Cruise control and reclining seats,CHARLESC B.
return was efficient, checkout somewhat cumbersome with having to take and submit so many pics of unmarked scratches and damages - this should be thoroughly done by U-Haul prior to releasing vehicles to customers for rentalEDWARD B.
Staff betterAdenilson D.
I reserved a trailer with a ramp specifically so we could load a large refrigerator. When I got to the store, the attendant told me they didn't have it! They did have a huge rusty trailer without a ramp and we took it because we really had no alternative. Online reservation system: Fail.Rachel B.
Very unprofessional staff!! Cashier eating his breakfast while checking me in and sucking on his fingers. It was so disgusting! The staff all looked like they just got out of bed! Will never use this location again!!Doris G.
They went above and beyond to help me check out.EVAN D.
they charged me of an extra day never will use again over the years me and my company have rented 100's of timesEDWIN H.
got the job doneDONALD J.
The black rep who was wearing a "I love Dominican Republic" I extremey rude and he acted like he did not want to be there. When I asked him to go over my bill since I did not have my glassses. He waved me off like he was swatting a fly murmuring, "its on the bill." He then motioned for next customer. I just stood there and he ignored me. I was shocked I was treated that way.He was rude and very unprofessional. I have rented from U-Haul for years from all over this country. I HAVE never been treated like this. I am a 63 old professional Black woman. I expected more from this unprofessional black male. I will NOT be back and will tell others how I was treated. Other issues..... 1)The van smelled like sweat. 2)I never received the so called text for me to indicate what dings or issues I saw with the van before I left I waited 20 minutes and mentioned it twice.STEPHANIE C.
Had some ashes from a previous driver on the cab.fabio B.