Évaluations des clients U-Haul Moving & Storage of Miamisburg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Miamisburg

Cote générale :

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Randy S.
Évaluation :

Le client n'a pas laissé de commentaire.

David S.
Évaluation :

The check in was quick and easy. The rep was friendly and engaging.

herbert s. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Shawn R.
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Everything is good the way it is, The guy that came out and took the key from me was super nice and friendly,

Jerry A.
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Le client n'a pas laissé de commentaire.

frankie p. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Rick S. | Expérience générale |
Évaluation :

Great customer service, I really appreciate the staff and their willingness to help. Thank you

Rick S. | Premières impressions |
Évaluation :

Great customer service, clean facilities, secure and convenient

Ricky S.
Évaluation :

Great customer service, Andrew checked me in and did a great job explaining process. Front desk personnel is great, pleasant and very professional. I would highly recommend this U-Haul service center. Thank you very much

Denetta H.
Évaluation :

I was so disappointed in the workers! They were not helpful at all since I did my rental online. I had questions but all they kept saying was I did my contract online. I had to go in the store 3xs just to get an understanding the best way I could. Each time I went they were on their phones and seemed irritated that the had to be disturbed by not only me but other customers. I will not be using the store for future moves at all!!!

JACK G.
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Le client n'a pas laissé de commentaire.

Claudia S.
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Le client n'a pas laissé de commentaire.

frank G.
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I think that the people are very courteous and very helpful not to mention knowledgeable about the equipment.

Jeffery S.
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I never had the opportunity to meet anyone at the location. The place was closed and no one showed up to take care of me.

Elizabeth N.
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Le client n'a pas laissé de commentaire.

Daniel T.
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Le client n'a pas laissé de commentaire.

DENNIS C.
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Le client n'a pas laissé de commentaire.

VINCENT E.
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Le client n'a pas laissé de commentaire.

Joseph W.
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Le client n'a pas laissé de commentaire.

Coby F.
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Le client n'a pas laissé de commentaire.

Damali G.
Évaluation :

Would like to not keep walking back and forth. Dolly was not inside truck. It was very cold and my order was not complete and ready

MICHAEL G.
Évaluation :

Uhaul Rep did not install the 6x12 trailer correctly. It came off the hitch. Secondly, was told to just have it back Sunday before they closed at 5:00 on a 2 day rental 3p-3p, was :34 (2:47P-3:22P) minutes late and they charged me another $50. I had to "check" myself out as nobody could assist me getting the trailer off the truck. Not using U-Haul again, this is the second poor experience.

shawn M.
Évaluation :

My rating reflects my experience! I ordered, paid for and reserved a large furniture dolly online. When I arrived, they had no furniture dollys and I was rented, what upon returning said dolly, found out was not a normally rented product as the rep thought I was returning a purchased item. I received no apologies and was charged an additional amount to rent an extremely small, wooden dolly that proved unusable for the purposes which I rented it for. I did receive a refund for the online purchase.

JUDITH J.
Évaluation :

I called and asked about getting a furniture dolly with my rental and was told "yes" and that it would be in the truck when I picked it up. Then when I arrived and asked about it, they said they didn't have them at that location. It's very frustrating to be told one thing, only to find out when you arrive that it's not true or possible. I would have made other arrangements if I had known that no dollies were available, or straps!

soren G.
Évaluation :

Dana, Kelly, and Chelsea, thank you for doing a phenomenal job of processing my rental quickly, making sure I had everything I needed, and that the truck was fresh and clean!!!

Steven C.
Évaluation :

Le client n'a pas laissé de commentaire.

TRINITY K.
Évaluation :

Took over a hour to get to the counter. Went I got the opportunity to get my trailer "Kelly" parked another customer who was dropping trailer off in front of the one I was to pick up and looked at me and said he will help you after he checks this one in. The woman was 3 people behind me in line. When we took the trailer back this afternoon no one was in the lobby. My wife waited several mins before Kelly came out of the bathroom and said someone would be out to help droo our trailer. We couldn't find anyone so I dropped my trailer and came back in and we still waited for someone to acknowledge we were there. All of this after booking online to save time was a load of crap. I will make it a point to rent any future trailers from the local rool rental places. This experience was a joke.

TED H.
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Le client n'a pas laissé de commentaire.

Trina R.
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Le client n'a pas laissé de commentaire.

Michael B.
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Excellent customer service.

Alexander H.
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Le client n'a pas laissé de commentaire.

MELISSA H.
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Le client n'a pas laissé de commentaire.

John V.
Évaluation :

I would like to give special thanks and commendation to DANA. He greeted me when I came into the Miamisburg location to pick up my vehicle. He was also there to check me in when I returned the vehicle the following day. To put it succinctly, NO ONE could do a better job than this man!!! He was polite, attentive, efficient and effective and did it all with a good vibe and positive energy! If I were the CEO of U-HAUL, I would hire him myself to come to the front office immediately and give him a big raise!!! In this day of declining customer service, this man DANA is the exception to the rule. He took care of getting me in the vehicle quickly while dotting every I and crossing every T. Because of him, I would gladly recommend the Miamisburg location to anyone seeking to rent a U-HAUL vehicle. Thank you, Dana!!! It all went without a hitch! :-) JRV

NICHOLAS C.
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Le client n'a pas laissé de commentaire.

BRANCH H.
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Le client n'a pas laissé de commentaire.

Jeffrey M.
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Le client n'a pas laissé de commentaire.

Edward G.
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Le client n'a pas laissé de commentaire.

brinna m. | Expérience générale |
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Thabk you for everything we really appreciate it

stephen S.
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Le client n'a pas laissé de commentaire.

Barry B.
Évaluation :

I have used Uhaul twice and always a good experience

SHAWN M.
Évaluation :

The lady that waited on us was rude! Gas was at 3/4

KIMBERLY H.
Évaluation :

People at that location is fake and rude. And I have not got my money back on my visa yet. The mangers I dealt with was rude. And some of the employees. I went to this location a few years ago there were sooooo nice.

kenneth F.
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Le client n'a pas laissé de commentaire.

JOHN Z.
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Le client n'a pas laissé de commentaire.

Jonathan C.
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Le client n'a pas laissé de commentaire.

Jim A.
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Received a notification a day after I dropped off trailer that I owed an extra fee, even though I dropped it off on time. Dropped off on Sunday 10/18 and person said I was good to go, without giving me any documentation.

Stephen S.
Évaluation :

Extremely POOR Management at this location. The whole atmosphere was TOXIC! The employees are afraid of Mana8!

Megan M.
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Le client n'a pas laissé de commentaire.

Ann D.
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Le client n'a pas laissé de commentaire.

dan B.
Évaluation :

The vehicle they rented us needed brakes very badly. It squealed so loudly it hurt our ears when stopping.

Marc R.
Évaluation :

The equipment was in very good shape and well organized. My frustration is with the desk employee who was not helpful. I reserved my truck using the mobile check-in for the first time, but could have used a few words of instruction and perhaps some friendliness. Instead, I was essentially ignored and the next person in line was assisted...very frustrating as I have rented from this location more than once. My takeaway is that I was encouraged to spend my money elsewhere.

John P.
Évaluation :

I initially tried to reserve a truck in person at the location. The unhelpful woman behind the counter was eating her lunch with her mask off at the time. She refused to tell me whether or not a truck was available until I provided my phone number. I explained to her that I was not going to provide any personal information until I know that there was a truck to rent. I ended up leaving upset. Eventually I ended up reserving a truck online. I found the pickup process frustrating. It took me about 45 minutes to get through it. Everytime I was asked to take a picture of something, I would press the button button on your website to do so. Instead of taking me to my camera to take the picture, it would instead take me to my photos app. I would have to switch to my camera app, take the nessesary picture, then return to your website. If I hit the back button on my phone to go back and add the photo, I would be taken back to the beginning of the pickup process. I found it very frustrating. I also didn't like that I had to provide two additional methods of contact. First I was unaware that I needed to provide this until I went to pick up the truck, which left me unprepared. Then when I provided my wife's contact info, she and our newborn daughter were woken up by your robo call and text message letting her know that she was added as a contact. I wasn't aware that would happen. My last complaint is the smell of the can of the truck. Whatever product is used to clean or deodorize your truck smells like a pet flea and tick shampoo. I'd consider switching to something that smell less offensive and chemically.

Scot W.
Évaluation :

Le client n'a pas laissé de commentaire.

Mark R. | Expérience générale |
Évaluation :

Security systems were faulty, access doors did not work properly.

Kathy B. | Expérience générale |
Évaluation :

I have always received excellent service for many years.

JAMES P.
Évaluation :

Back of the truck was soaking wet. Maybe dry it out between uses.

Mark R.
Évaluation :

Customer service is abysmal, no one wears a mask or wears one correctly, alarm system and doors to storage were always working incorrectly

Heather W.
Évaluation :

Large selection of trucks, but very long wait inside. The mobile check in was more trouble than it was worth and cost me almost an hour of time, and the employees were of no help whatsoever because they "didn't want to screw something up." I had to reenter all of my information, including ID photos for the mobile pickup, which I had already done during making the reservation. Then I spent 5 minutes attempting to locate my vehicle on the lot, then after finding my vehicle, I had to go back inside the building just to get the key! I had 2 trucks reserved. 1 had the key in the truck, the other did not. What's the point of not having the key in both vehicles?! My biggest issue was picking up a truck with the wrong gas level reading marked, but told I had to return the truck with more gas than what was in it when we picked it up. It is absurd to rent out vehicles with less than a quarter tank of gas in them, as well. We had to gas up the vehicle in order to even use it, which wasted more of my time.

Diane H.
Évaluation :

I dropped off after dark so it was a little intimidating returning truck through self-check out. The parking lot is WAY TOO DARK after the sun goes down. More lighting in drop off area would be great. The place to drop of the keys needs to be a little more obvious. It took me about 10 minutes to find it. It needs to be labels better.

FREDRIC Y.
Évaluation :

Le client n'a pas laissé de commentaire.

timothy B.
Évaluation :

The truck road like it had square tires. The side had damage that was pretty significant. I was told over the phone that the appliance dolly was a $10 charge and asked if that was daily and was told no just $10. Saw on the final bill though that I was charged $30 for it. The location was great the equipment was not and the over the phone reps were misleading.

SARA N.
Évaluation :

The man that was checking vehicles in when you brought them back was not very nice. He gave me instructions how to leave the vehicle, he was there inspecting another truck. He said to me turn off the truck, leave the key in the ignition and don't lock the door I repeat don't lock the door. I'm not a teenagers or a younger adult so I have common sense but it was his tone. And when ask about the gas he was extremely rude he kinda yelled at me about it. I had only went 9 miles and he said did you refill the gas. I said no sir I did not because I went 9 miles and it is still at a 1/2 of tank. He yelled at me you will get dinged for that. I said how it's at a 1/2 tank same as it was when I left. Rolled his eyes and told me ok get out of the truck then. I had never rented from uhaul before. I feel like this man acted the way he did because I'm a woman.

JAMES DAVID A.
Évaluation :

Le client n'a pas laissé de commentaire.

Joshua W.
Évaluation :

Took over an hour to get checked out, and I pre registered online

Debby R.
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Le client n'a pas laissé de commentaire.

Floyd T.
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Le client n'a pas laissé de commentaire.

Theoneste N.
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Keep offer the good service! Thanks for helping us moving safe.

Harold K.
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Le client n'a pas laissé de commentaire.

ken C.
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Le client n'a pas laissé de commentaire.

kevin L.
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Le client n'a pas laissé de commentaire.

Terry A.
Évaluation :

The staff, especially Andrew, were professional and courteous. They made pickup and turn in of the equipment quick and easy. Thank you.

DONNA P.
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Le client n'a pas laissé de commentaire.

charles L.
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Le client n'a pas laissé de commentaire.

dawn H.
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Le client n'a pas laissé de commentaire.

JOHN L.
Évaluation :

This location is grossly under staffed. Long wait time both outbound and inbound. Their new hands -off registration system is a joke and triples the wait time ! Will not visit this location again.

Chirag B.
Évaluation :

One suggestion that I observed is that both dropping off and picking up there was a long wait required due to minimal staffing. When coming to pick up i and another customer waited for 5-10 mins easily for service and when dropping off I waited approx 10-15 mins cause of minimal staffing. another customer behind me was also upset with the wait

wayne K.
Évaluation :

First counter employee was very rude. Started arguing with me about the alternative telephone call number. I did not have my cell phone with me. I had to drive an hour round trip just to get a stupid telephone number. The transmission was not right and brakes did not grip well.

David E.
Évaluation :

I had a quick question and tried to call for a answer. After being on hold for 10 minutes I hung up. I tried 3 different times. I tried on line chat and have up after 10 of no response. You need to get your phones answered faster. That really put me out with U-Haul.

Laymond L.
Évaluation :

Employees were very nice and professional.

Kirk Y.
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Le client n'a pas laissé de commentaire.

BRIAN H.
Évaluation :

Extremely pleased and have no recommendation for approval.

KRIS K.
Évaluation :

Staff could have a little more friendly and courteous. We were not greeted and after 5 minutes or so, we finally were helped.

Jordan S.
Évaluation :

Le client n'a pas laissé de commentaire.

Frank L.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES A.
Évaluation :

Le client n'a pas laissé de commentaire.

amy B.
Évaluation :

Wait times are extremely long because computer equipment/card readers didn't work several times.

Patricia W. | Expérience générale |
Évaluation :

There was one young man who was ALWAYS helpful. Otherwise the rest of the staff I encountered seemed disinterested in providing customer service. In addition, the call center (800 number) wait is HORRIBLE and they are not well-informed about the local facility. You cannot get thru directly on the local number. They do not answer the phone. One time someone picked up and hung up on me. Despite liking the indoor storage facility the outside of the back entrance ALWAYS had a significant amount of trash around it.

Jared W.
Évaluation :

Make sure the keys are in the lock box when someone is doing an online pick up! Then staff questioned me are you sure they aren't in there? Along with acting like I was bothering her while eating her oatmeal!!!

Terry B.
Évaluation :

Make sure you mark the fuel gauge correctly, as you were 1/8th of a tank off on my rental, also when I returned the vehicle no one felt the need to get up and check the vehicle back in, didn't get an email for a couple hours. I still have my gas receipt if you need it.

Alexander M.
Évaluation :

Thank you

Luis M.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert A.
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Le client n'a pas laissé de commentaire.

Mark M.
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Le client n'a pas laissé de commentaire.

kim t. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Ambrose M.
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Le client n'a pas laissé de commentaire.

ron J.
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Le client n'a pas laissé de commentaire.

Patrick J.
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Le client n'a pas laissé de commentaire.

JAMES G.
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Le client n'a pas laissé de commentaire.

Corey T.
Évaluation :

I understand having the dolly and furniture covers are a great way to add to revenue but not going to lie- they were in the way. Especially where they were placed. Though I didn't need them, it was almost worth the $17 to just take them out so I could fit everything in.

Charles P.
Évaluation :

The Miamisburg store was great. However I booked a Truck at the Centerville store 3 days prior only to have the reservation changed by UHAUL to a store over 30 minutes away, after hours, the night before I needed the truck, so I could not contact anyone. This is complete Bullshit to ditch a customer at 800pm the night before it was needed and not give them other options to chose from. It is this type of disregard for the customer that drives people away from your business.

SHELBI M.
Évaluation :

Le client n'a pas laissé de commentaire.

JIM S.
Évaluation :

MIAMISBURG, OH U-HAUL is the Best. It begins with the U-Haul Staff; the Manager highly motivated, well trained, and super courteous to keep things moving in a positive direction to get me out the door with everything I needed to make a long distance, heavy whole household move halfway across the country. Ms Holderman, manager, has the perfect complement of knowledgeable, helpful staff assisting her to accomplish the mission. From my first telephone call to schedule the equipment to pickup, rollout, and return to U-Haul was perfectly amazing surely considering the level of activity awaiting the equipment and services of U-Haul. I will definitely use Miamisburg U-Haul again, and for sure hope Ms Holderman and her staff will be handling my account.

Rex C.
Évaluation :

Le client n'a pas laissé de commentaire.

TIFFANY E.
Évaluation :

Le client n'a pas laissé de commentaire.

TIFFANY E.
Évaluation :

Amazing staff 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽

JUDITH D.
Évaluation :

Le client n'a pas laissé de commentaire.

antonia B.
Évaluation :

Both the gentlemen who helped me were amazing at their job and went above and beyond. I believe ones name was Andrew and I can't remember the other but he was an older African American gentleman.

ANGEL L.
Évaluation :

Le client n'a pas laissé de commentaire.

Brandon H.
Évaluation :

Le client n'a pas laissé de commentaire.

Christain S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID A. | Expérience générale |
Évaluation :

Was happy with the unit. It was a little pricey but I needed the space and didn’t have the time to shop around.

Jessica W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Alan S. | Expérience générale |
Évaluation :

The cost is more than other storage areas

Joseph B. | Expérience générale |
Évaluation :

Very expensive for a tiny space, After hours access not clear at all. People hanging out in parking lots late at night

Mary K. | Expérience générale |
Évaluation :

The location was well secured however the climate controlled area was dim with poor lighting.

Kevin K. | Online Move In |
Évaluation :

We received great service from Chelsea. Andrew was also very friendly and helpful when we had a small glitch when we initially checked in. We recommend this particular UHaul store to all of our friends. Chelsea and her team provide outstanding service.

JULIE S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

daishawan r. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kathy B. | Premières impressions |
Évaluation :

As all ways, I receives good customer services every time.

Frank L. | Premières impressions |
Évaluation :

Second experience and had excellent customer service each time.

Amber L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Katy B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Brionna K. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Lawrence W. | Premières impressions |
Évaluation :

The young lady was very pleasant to work with and the manager spoke to us as well. Good staff of people.

Sean F. | Expérience générale |
Évaluation :

I wish you would do something for customer appreciation and loyalty...

Maria M. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS S. | Expérience générale |
Évaluation :

Again a top notch experience.

Charles H. | Online Move In |
Évaluation :

My unit was not ready for my move in and I could not get ahold of anyone to help me. Storage at the place is fine. Nothing particularly special about it. I wish the communication was better.

DENNIS S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Theresa M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Christopher S. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

James H. | Premières impressions |
Évaluation :

The lady that helped us was amazing and answered all questions and concerns. 💯

Cliff K. | Expérience générale |
Évaluation :

Never staff in office when you need them other than that great storage unit decent sizes for the prices.

beverly j. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Tammy N. | Premières impressions |
Évaluation :

The swipe card alarm was nothing working Saturday May 30 & 31, 2020. Needs to be fixed ASAP. I can’t find where to give my insurance information. COVID 19 set up forces you to give your information in front of the other customers. That is not professional customer service. Need a better set up.

Shauntee B. | Premières impressions |
Évaluation :

The guy who helped me and my mom was so helpful and very pleasant! I am very pleased about having the best customer service ever! I will recommend you guys to all my friends!

Lauren K. | Expérience générale |
Évaluation :

Chelsea and her team were incredible and made each step of the process so easy. We had never before used a storage facility with you, but now we will do so at every opportunity and will continue to recommend your services. WOW. Jay Ratliff iHeart Media

Monsita C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

natalie r. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

David L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ann O. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Monsita C. | Premières impressions |
Évaluation :

Impressed by the security measures.

Carlean M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Brian M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Bradley B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

brian h. | Expérience générale |
Évaluation :

Website fail to process payments, multiple lockouts, multiple calls, multiple times late fees refunded. They WERE. Then the facility manager put my card on autopay without consent. That's goodbye.

denise a. | Premières impressions |
Évaluation :

The man that waited on me when I went to pick the truck up she went above and beyond his job I really don't know his name mine is Denise Adams so you can look it up and see who waited on me during the

jeremiah w. | Expérience générale |
Évaluation :

This is a very nice storage facility. Clean units, bathrooms were clean all the time. Prices went up $10 over two years. Access hours are decent. I would definitely use this facility again

Brooke R. | Expérience générale |
Évaluation :

This is the second uhaul storage facility that I have used. This one is immaculate compared to the facility I used in Huber Heights Ohio. I almost didn't go with uhaul storage after that experience.

Richard S. | Expérience générale |
Évaluation :

The staff were very helpful

John K. | Expérience générale |
Évaluation :

Friendly staff and very helpful

Denise S. | Expérience générale |
Évaluation :

This location is very well maintained. The staff are super friendly and helpful. I use them for all my rentals and wouldn’t go anywhere else.

Vincent W. | Expérience générale |
Évaluation :

Difficult to get a hold of staff, was sent to call center when I called in asking if a lock which was left on my unit was cut off yet. Delayed my move due to previous lock still being on unit.

Lizbeth T. | Premières impressions |
Évaluation :

A pleasure to deal with all at Uhaul.

Zachary G. | Expérience générale |
Évaluation :

great location! Would rent here again. Helpful, kind, and professional

brenda w. | Expérience générale |
Évaluation :

Awesome team and facility.

Dante C. | Expérience générale |
Évaluation :

No Refunds. Disappointed!

Russell L. | Expérience générale |
Évaluation :

Because of management and corporates lack of power against harassment. I called police but decided not to file a police report.

Robert W. | Expérience générale |
Évaluation :

Very impressed by the cleanliness and brightness of the facility.

brian g. | Expérience générale |
Évaluation :

U-Haul Moving & Storage of Miamisburg

Francis M. | Expérience générale |
Évaluation :

Outstanding storage. Good value

Russell L. | Premières impressions |
Évaluation :

very quick and painless great security.

Jeff B. | Expérience générale |
Évaluation :

I had no issues and thought highly of this location. Only complaint is on move out. I had 2 boxes that had been destroyed by a water leak from ceiling. They contained 2 brand new pair of work boots.

Christian K. | Expérience générale |
Évaluation :

Storage unit I had was clean.

DANEILIA T. | Expérience générale |
Évaluation :

Yes ill always use U-Haul and always have Used U-Haul. 💕 I recomended UHaul to a gentleman just Yesterday Mr. Andrew and Staff was perfect and helpful. Thx U-Haul! 💕

debra A. | Premières impressions |
Évaluation :

We needed storage at the last minute on a Sunday and Uhaul was available with indoor climate controlled units. They quickly set up up and met all our needs. Recommend them highly

Danielle T. | Expérience générale |
Évaluation :

Great, friendly staff and management!

thomas n. | Expérience générale |
Évaluation :

Wasn't aware that the storage unit wasn't pro-rated when vacatting.

Kenneth G. | Premières impressions |
Évaluation :

Rental process and storage facility were easy simple.

Dean d. | Expérience générale |
Évaluation :

rocks

brian g. | Premières impressions |
Évaluation :

Excellent

Holly G. | Expérience générale |
Évaluation :

Overall things worked out ok.

Donna B. | Expérience générale |
Évaluation :

Have used this facility several times. Staff have always been very helpful and friendly. Would recommend to everyone that is moving or in need of a storage space!

Kenneth P. | Premières impressions |
Évaluation :

Great team and amazing job even with systems being messed due to the most recent storm. Great job and I'll always recommend your facilities

william c. | Expérience générale |
Évaluation :

Zzzzzzzzzxxxxxxzzzzzzzxxo

Cheryl C. | Premières impressions |
Évaluation :

It took a little long to sign up and check out for a unit, but the one helping me was new, so considering that, it wasn’t too bad. Everyone was very nice there

Matthew K. | Premières impressions |
Évaluation :

Helpful staff, clean and secure units! Would definitely recommend to any one who wants to rent a storage space!

Jon N. | Expérience générale |
Évaluation :

Very helpful and friendly

Timothy L. | Premières impressions |
Évaluation :

I reserved self-storage unit back on 4-18-19 (Conf. #: 869086-00101964) for Move-in on 5-9-19. When arrived found that my reservation/order did not hold the storage unit or rate quoted. Paid higher!

Donna B. | Premières impressions |
Évaluation :

Customer service guys were excellent and very helpful.Storage unit is spacious and clean. Flatbed at door are a Plus!! Would highly recommend this place!

Jon N. | Premières impressions |
Évaluation :

Nice and helpful employees

Shay B. | Premières impressions |
Évaluation :

Excellent service and a very clean facility!

Kevin H. | Premières impressions |
Évaluation :

Horrible service! I called the 800 number to complain in detail about the service!

jason h. | Premières impressions |
Évaluation :

Very understanding and helpful staff

Pamela P. | Expérience générale |
Évaluation :

Great service 👍

Jane W. | Expérience générale |
Évaluation :

The reason why we left was my daughter moved out. We knew we were only going to use it a short time. Thanks

William G. | Expérience générale |
Évaluation :

Friendly and helpful

Andy B. | Premières impressions |
Évaluation :

Pleasant helpful staff. Clean and secure storage.

terica j. | Expérience générale |
Évaluation :

Thank you

Sherry G. | Premières impressions |
Évaluation :

Was very helpful.

Chester A. | Expérience générale |
Évaluation :

Clean and easy access

Roxane P. | Premières impressions |
Évaluation :

Very friendly and prompt service

nicholas l. | Premières impressions |
Évaluation :

Very friendly staff and extremely helpful.

TONY H. | Expérience générale |
Évaluation :

Great Staff ,Especially Chelsea very helpful an commited to running a great storage location thank you. Tony Haught

brian l. | Premières impressions |
Évaluation :

Very professional

Lisa S. | Expérience générale |
Évaluation :

Nice place.

Montie J. | Premières impressions |
Évaluation :

We were charged more per mile for truck then we were told and didn't find out till we paid. The lock for building have been messed up so we haven't been able to access building during proper hours.

Brenda S. | Expérience générale |
Évaluation :

Staff at the Miamisburg location is very nice. Facility is extremely clean. Hope to not need storage space again, but if I do, I would go back.

katie p. | Expérience générale |
Évaluation :

I was in jail and I was told by someone on the phone would keep my things until December I come home to discover that you guys sold my stuff for $37 and I have absolutely nothing thanks so much

denise c. | Premières impressions |
Évaluation :

Very pleased with the uhaul rep that assisted me.

David D. | Expérience générale |
Évaluation :

We were only there for a couple months but was very clean and secure.

james m. | Réservation |
Évaluation :

Excellent Service as usual I run in many times I've never had no problems U-Hauls the best

William G. | Réservation |
Évaluation :

Fast and friendly

Alan T. | Expérience générale |
Évaluation :

THANK YOU CHELSEA

francis w. | Expérience générale |
Évaluation :

Had a very good experience. Would reccomend to anyone with no problem.

William G. | Réservation |
Évaluation :

Professional and friendly

alan c. | Expérience générale |
Évaluation :

My storage needs were met with Uhaul! They had everything I needed, and everything was convenient.

jermaine l. | Expérience générale |
Évaluation :

Thanks

Gayle H. | Expérience générale |
Évaluation :

It was frustrating to call a out-of-town number and to be transferred several times to get to the local number.

brian t. | Réservation |
Évaluation :

Very professional and were able to answer all of our questions.

William P. | Expérience générale |
Évaluation :

By far the best maintained and cleanest storage facility around, also a GREAT value!

David D. | Réservation |
Évaluation :

Friendly staff and easy access. The temperature control is perfect. Very clean and security is awesome.

Tina M. | Expérience générale |
Évaluation :

I appreciate the cleanliness and security system in protecting my personal items. The staff has always been extremely friendly and helpful and very willing to accommodate me. Thank you so much!

grant a. | Expérience générale |
Évaluation :

great service

keri j. | Expérience générale |
Évaluation :

The only thing that bothers me is that I was under the understanding that I would be able to get a refund if I got my storage unit empty earlier than the month and then I find out on the day I move no

Lynette H. | Expérience générale |
Évaluation :

My son and fiance moved out of state and used two of your moving crates, the savings was HUGE compared to the popular movers, I'm going to use Uhaul when I move in a couple years!

Antonio B. | Expérience générale |
Évaluation :

They are the best in costumer service satisfaction

Jessica O. | Expérience générale |
Évaluation :

Awesome facility!

DEBORAH M. | Réservation |
Évaluation :

I had no problems and was helped quickly and easily.

Steve K. | Expérience générale |
Évaluation :

When paying for 24hr access, limiting the access point to a single wide door really limits my ability to move larger items. Suggest adding security protocol to the badge swipe to allow double door use

RUSSELL K. | Réservation |
Évaluation :

G

Donna B. | Expérience générale |
Évaluation :

My family and I had been in an apt fire & the Uhaul employees were very compassionate and kind to us. Couldn't have asked for better service!

BRIAN H. | Expérience générale |
Évaluation :

Excellent helpful staff. Limited only by the hours they can provide.

steve w. | Expérience générale |
Évaluation :

Everything was excellent, staff was always friendly

Anna W. | Expérience générale |
Évaluation :

They did everything great and were always helpful with any and all questions that I had

Bruce L. | Expérience générale |
Évaluation :

Friendly helpful staff. By far, our favorite UHaul Rental dealership.

Tanner G. | Réservation |
Évaluation :

People were friendly and knowledgable.

Linda R. | Expérience générale |
Évaluation :

Helpful and friendly staff.

ron f. | Expérience générale |
Évaluation :

Everyone was very friendly and customer friendly. They seem to enjoy their jobs also.

KIMBERLY M. | Expérience générale |
Évaluation :

Everyone there was very friendly and professional. I’ve used this facility for truck rental and storage. Highly recommend!

RAYMOND M. | Expérience générale |
Évaluation :

Great manager and staff

Brian L. | Expérience générale |
Évaluation :

need later hours

Mark C. | Expérience générale |
Évaluation :

Great facility and even better staff. Everyone was professional and friendly. Staff was very helpful when renting a truck and locker for a cross country move.

james s. | Expérience générale |
Évaluation :

We were always well received by the employees. The lights went out while we were in our storage before we were finished recently, but that's the only incident we ever had.

Tiffany M. | Expérience générale |
Évaluation :

Love the staff

Larry P. | Expérience générale |
Évaluation :

Moving in was easy and the move out process was easy also. Friendly staff.

MOSES T. | Expérience générale |
Évaluation :

Excellent customer care services!

johnna B. | Expérience générale |
Évaluation :

Do something about the mice! Make tenants have their bait station refilled periodically. I was there for 18 months and no one ever offered to maintain it. I cleaned up mouse droppings upon move-out.

BARTON K. | Expérience générale |
Évaluation :

Will never use uhaul again and will advise everyone I meet to do the same I don’t know how your still in business if the customer service I received is normal I cancelled my storage the same day

Non reviews have been submitted for this location.

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