Évaluations des clients U-Haul Moving & Storage of Miamisburg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Miamisburg

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Jill D. le

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It took too long to check out. The app was slow

Vincent K. le

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the large door on the box was extremely difficult to pull closed. the front end had terrible vibration coming from the right front side

Kathy B. le

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Excellent and respectable cutomer service

Jennifer R. le

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Le client n'a pas laissé de commentaire.

Nathan W. le

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I asked for an appliance dolly and it came with a utility dolly which made things a bit more challenging than expected.

John H. le

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Very helpful staff.

Mark H. le

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Le client n'a pas laissé de commentaire.

Josh G. le

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Le client n'a pas laissé de commentaire.

Kristi B. le

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Le client n'a pas laissé de commentaire.

Wayne C. le

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Le client n'a pas laissé de commentaire.

Jill M. le

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Le client n'a pas laissé de commentaire.

kenneth C. le

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Le client n'a pas laissé de commentaire.

alan E. le

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Le client n'a pas laissé de commentaire.

MARK D D. le

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NA

David V. le

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Clean the vehicles, inside and out. Either read the gauges for gas or use your computer system. Also, let your customers know that the computer system will determine if the gas gauge is correct. It is not fair for a customer to look at the gauge and then you tell them that the computer system says it is not.

Carter B. le

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Le client n'a pas laissé de commentaire.

Julie S. le

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Tell me why your vans say $19.95 / day when that’s not even true, EVER!!!!

Geoffrey H. le

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Le client n'a pas laissé de commentaire.

Brent N. le

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Tow dolly had a brake light out, we told employee he said that's the only one they had. We had no choice but to take it.

John T. le

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Le client n'a pas laissé de commentaire.

Forst E. le

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Fantastic customer service!!! Helped me figure the best rental options, saved me money and were very accommodating. Will definitely come back

Ray L. le

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Le client n'a pas laissé de commentaire.

micheal P. le

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Nothing ,workers were very friendly and helpful

gary E. le

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no prblems

Warren F. le

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I've used the Miamisburg location before. The staff is courteous and professional. I will continue to use them when I need a truck or van.

Kevin R. le

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Quick and easy. Staff was very helpful. Andrew made sure everything was good to go. Drop off was very simple. I would recommend this place to anyone.

Ronald S. le

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Everyone at this facility was pleasant the deal with you have some great employees here

Larry L. le

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Le client n'a pas laissé de commentaire.

tracie B. le

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Le client n'a pas laissé de commentaire.

Rebecca S. le

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Le client n'a pas laissé de commentaire.

Alan A. le

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Agents very friendly and helpful. Got me on my way and returned without any issues. Just keep doing that. :)

greg W. le

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Le client n'a pas laissé de commentaire.

Joy J. le

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Explain return process - where to return on site for first time customers

Thomas B. le

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Le client n'a pas laissé de commentaire.

Christopher R. le

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Checkout was flawless. I did notice a bit of damage to the truck that was different than the photos UHaul supplied so I documented via the texted link and I was good to go!

craig M. le

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Everyone was so nice and professional. Employees made the transaction very fast and easy. We were very impressed and will recommend this location to everyone we know needs a U-HAUL for anything.

adam A. le

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Le client n'a pas laissé de commentaire.

Anthony B. le

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I reserved a trailer about 2 weeks before I needed it and it was ready as promised. Chelsea was pleasant and great to deal with at the location. I will definitely use this location again.

Mark T. le

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I’ve used multiple U-Haul locations in the Centerville/Springboro OH area, and this is by far the best. Good equipment, courteous and very helpful staff. Will always use this location!

Patricia M. le

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Highly recommended!! Everything that was moved and stored remained in the same state that it was packed. Movers took great care of my items and the storage kept them safe and protected.

Robert F. le

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The people here at this location was great! I would recommend this location as a pick-up place even if you had to drive a little farther to get here (like we had to do. We passed two closer locations to get to this one).

jibri C. le

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Great customer service

Nagaraju S. le

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Le client n'a pas laissé de commentaire.

Tony R. le

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Le client n'a pas laissé de commentaire.

Kevin S. le

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Nothing I see can be better.

Tasha T. le

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Le client n'a pas laissé de commentaire.

christopher C. le

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There was a rattling sound I was concerned with. It appeared to shift slowly, and may have been a source of the problem.

Gregory L. le

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Le client n'a pas laissé de commentaire.

Wayne C. le

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Great customer service

Brian M. le

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Le client n'a pas laissé de commentaire.

VIRGIL W. le

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Le client n'a pas laissé de commentaire.

David K. le

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free drinks while you wait

Brandon F. le

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Service team is great, and efficient

Amber E. le

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Nothing better could be done, the lady was great, very nice & helpful, added 30 extra miles at no charge because I knew I'd go over by that much. Truck & rental supplies were ready when I arrived & they let me leave my car in the parking lot overnight.

Lorie F. le

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Le client n'a pas laissé de commentaire.

Nathan C. le

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Le client n'a pas laissé de commentaire.

Jeffery C. le

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My experience was fine until I went to return the truck. I brought the truck to the drop off at 2:30 pm and sat inside the truck for close to 15 minutes before someone came out to get the keys. They asked if I wanted an email receipt or physical copy. I stated I wanted an email and figured that was the end of it. However, the employee who met me outside did not mark my rental as having been dropped off. The next morning I received a call asking when I would return the truck. I informed the caller that I already did and she remarked that she just found the keys and that it hadn’t been marked returned, yet. Please ensure your employees correctly report returned rentals. The price was not incorrect, or anything, but I was concerned I did something wrong when I did everything right.

Christopher M. le

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Nothing it was very easy and I would us UHaul again

Joseph R. le

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The customer service folks were friendly and quick, but the pickup truck I reserved had snow in the bed when I arrived for my reservation. They shoveled the snow out of the bed but it still filled the liner. So they then used salt to clear the liner, which of course, resulted in a wet bed. I asked for them to line the bed with a tarp but they politely refused. Because I was in a hurry, I had no time to pickup my own materials to guard the bed and had to make do. Luckily, I arranged items so they were not damaged. Absent ongoing rain or snow, I would expect to receive a bed free from snow and moisture at the time I rent it. The experience was inconsistent with the service I’ve come to expect from UHaul.

denise a. le

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The man that waited on me when I went to pick the truck up she went above and beyond his job I really don't know his name mine is Denise Adams so you can look it up and see who waited on me during the

Amanda B. le

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Le client n'a pas laissé de commentaire.

Adam M. le

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Le client n'a pas laissé de commentaire.

Brian S. le

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Le client n'a pas laissé de commentaire.

carol S. le

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We found the employees to be most helpful in offering suggestions on the size of truck we needed. The truck was very clean both inside and out..

Liz M. le

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Doors did not close. Very dangerous. If a truck has been in an accident, remove it from being rented.

marc B. le

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Le client n'a pas laissé de commentaire.

Donna C. le

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Le client n'a pas laissé de commentaire.

James C. le

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Le client n'a pas laissé de commentaire.

Ginger Lynn S. le

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Le client n'a pas laissé de commentaire.

Larry B. le

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Le client n'a pas laissé de commentaire.

Ty-Asia G. le

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Le client n'a pas laissé de commentaire.

Frank L. le

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Seem to sometimes experience difficulties in receiving or downloading final email receipts.

Stephen S. le

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I've rented from this U-Haul location 8 or 9 times. The units have always been clean and well maintained. The service has always been professional and friendly. I'll use this U-Haul location again and would recommend it to others.

Milede R. le

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Le client n'a pas laissé de commentaire.

jeremiah w. le

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This is a very nice storage facility. Clean units, bathrooms were clean all the time. Prices went up $10 over two years. Access hours are decent. I would definitely use this facility again

CAROLYN J. le

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well was disappointed with the manager that was there! when we walked in she asked if we had a reservation and we said no and she immediately said to us well we don't have anything available without even asking what we were looking for she immediately assumed we wanted a truck to rent when we only wanted a cargo trailer she just immediately did not even want to help us in no way and said we had to go to the 3rd street location, we kept saying we just wanted a cargo trailer that we had a truck, finally 2 of her employees stepped up and started looking on the computer and then when they finally looked at their inventory they actually did have a 12 ft cargo trailer available at their location. she really needs to find out first what the customer actually wants before she shuts them down. we were ready to walk out and go somewhere else. so that is the reason that I only can give a average rating is because of the managers attitude she really needs to listen to what the customer wants before she says that there is nothing available. I cant even really say I could recommend this location because of the managers attitude

Paul C. le

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Le client n'a pas laissé de commentaire.

Rebecca H. le

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Everything was perfect. Keep up the good service.

Risa P. le

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Le client n'a pas laissé de commentaire.

Stephanie C. le

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Le client n'a pas laissé de commentaire.

jeff O. le

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Great vehicle. Pickup and drop off were easy and convenient.

Brandon F. le

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Continue to have great employees on staff. The Miamisburg team has been great so far.

Roger S. le

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Le client n'a pas laissé de commentaire.

Kimberly K. le

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Le client n'a pas laissé de commentaire.

Brooke R. le

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This is the second uhaul storage facility that I have used. This one is immaculate compared to the facility I used in Huber Heights Ohio. I almost didn't go with uhaul storage after that experience.

James W. le

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The sales person were very professional

Richard S. le

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The staff were very helpful

jason C. le

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The staff was amazing

patrick M. le

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Le client n'a pas laissé de commentaire.

tom W. le

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Le client n'a pas laissé de commentaire.

ted K. le

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Very fast and friendly service. Equipment in very good condition. Thanks.

Richard S. le

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Le client n'a pas laissé de commentaire.

john L. le

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17 foot truck smelled and looked brand new at 127k and check in and out was very quick. Sure did make it easy and will rent from this location in the future.

John K. le

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Friendly staff and very helpful

Dave W. le

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Le client n'a pas laissé de commentaire.

Kellie H. le

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Le client n'a pas laissé de commentaire.

David W. le

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Le client n'a pas laissé de commentaire.

Stacie A. le

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Le client n'a pas laissé de commentaire.

Denise S. le

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This location is very well maintained. The staff are super friendly and helpful. I use them for all my rentals and wouldn’t go anywhere else.

Timothy H. le

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Computer system seems very slow and outdated. Rented two vans on two different days and both times (the store) had issues with the corporate computer.

gary D. le

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Le client n'a pas laissé de commentaire.

Vincent W. le

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Difficult to get a hold of staff, was sent to call center when I called in asking if a lock which was left on my unit was cut off yet. Delayed my move due to previous lock still being on unit.

Kenneth K. le

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Don’t false advertise the size of your trucks.

Thomas M. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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Le client n'a pas laissé de commentaire.

Pamela H. le

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Le client n'a pas laissé de commentaire.

Lizbeth T. le

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A pleasure to deal with all at Uhaul.

Mike B. le

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Le client n'a pas laissé de commentaire.

Zachary G. le

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great location! Would rent here again. Helpful, kind, and professional

brenda w. le

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Awesome team and facility.

Dante C. le

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No Refunds. Disappointed!

Russell L. le

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Because of management and corporates lack of power against harassment. I called police but decided not to file a police report.

Robert W. le

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Very impressed by the cleanliness and brightness of the facility.

brian g. le

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U-Haul Moving & Storage of Miamisburg

Francis M. le

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Outstanding storage. Good value

Russell L. le

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very quick and painless great security.

Jeff B. le

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I had no issues and thought highly of this location. Only complaint is on move out. I had 2 boxes that had been destroyed by a water leak from ceiling. They contained 2 brand new pair of work boots.

Christian K. le

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Storage unit I had was clean.

DANEILIA T. le

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Yes ill always use U-Haul and always have Used U-Haul. 💕 I recomended UHaul to a gentleman just Yesterday Mr. Andrew and Staff was perfect and helpful. Thx U-Haul! 💕

debra A. le

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We needed storage at the last minute on a Sunday and Uhaul was available with indoor climate controlled units. They quickly set up up and met all our needs. Recommend them highly

Danielle T. le

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Great, friendly staff and management!

thomas n. le

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Wasn't aware that the storage unit wasn't pro-rated when vacatting.

Kenneth G. le

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Rental process and storage facility were easy simple.

Dean d. le

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rocks

brian g. le

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Excellent

Holly G. le

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Overall things worked out ok.

Donna B. le

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Have used this facility several times. Staff have always been very helpful and friendly. Would recommend to everyone that is moving or in need of a storage space!

Kenneth P. le

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Great team and amazing job even with systems being messed due to the most recent storm. Great job and I'll always recommend your facilities

william c. le

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Zzzzzzzzzxxxxxxzzzzzzzxxo

Cheryl C. le

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It took a little long to sign up and check out for a unit, but the one helping me was new, so considering that, it wasn’t too bad. Everyone was very nice there

Matthew K. le

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Helpful staff, clean and secure units! Would definitely recommend to any one who wants to rent a storage space!

Jon N. le

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Very helpful and friendly

Timothy L. le

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I reserved self-storage unit back on 4-18-19 (Conf. #: 869086-00101964) for Move-in on 5-9-19. When arrived found that my reservation/order did not hold the storage unit or rate quoted. Paid higher!

Donna B. le

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Customer service guys were excellent and very helpful.Storage unit is spacious and clean. Flatbed at door are a Plus!! Would highly recommend this place!

Jon N. le

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Nice and helpful employees

Shay B. le

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Excellent service and a very clean facility!

Kevin H. le

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Horrible service! I called the 800 number to complain in detail about the service!

jason h. le

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Very understanding and helpful staff

Pamela P. le

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Great service 👍

Jane W. le

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The reason why we left was my daughter moved out. We knew we were only going to use it a short time. Thanks

William G. le

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Friendly and helpful

Andy B. le

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Pleasant helpful staff. Clean and secure storage.

terica j. le

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Thank you

Sherry G. le

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Was very helpful.

Chester A. le

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Clean and easy access

Roxane P. le

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Very friendly and prompt service

nicholas l. le

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Very friendly staff and extremely helpful.

TONY H. le

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Great Staff ,Especially Chelsea very helpful an commited to running a great storage location thank you. Tony Haught

brian l. le

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Very professional

Lisa S. le

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Nice place.

eugene d. le

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We were charged more per mile for truck then we were told and didn't find out till we paid. The lock for building have been messed up so we haven't been able to access building during proper hours.

Brenda S. le

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Staff at the Miamisburg location is very nice. Facility is extremely clean. Hope to not need storage space again, but if I do, I would go back.

katie p. le

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I was in jail and I was told by someone on the phone would keep my things until December I come home to discover that you guys sold my stuff for $37 and I have absolutely nothing thanks so much

denise c. le

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Very pleased with the uhaul rep that assisted me.

David D. le

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We were only there for a couple months but was very clean and secure.

james m. le

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Excellent Service as usual I run in many times I've never had no problems U-Hauls the best

William G. le

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Fast and friendly

Alan T. le

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THANK YOU CHELSEA

francis w. le

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Had a very good experience. Would reccomend to anyone with no problem.

William G. le

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Professional and friendly

alan c. le

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My storage needs were met with Uhaul! They had everything I needed, and everything was convenient.

jermaine l. le

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Thanks

Gayle H. le

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It was frustrating to call a out-of-town number and to be transferred several times to get to the local number.

brian t. le

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Very professional and were able to answer all of our questions.

William P. le

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By far the best maintained and cleanest storage facility around, also a GREAT value!

David D. le

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Friendly staff and easy access. The temperature control is perfect. Very clean and security is awesome.

Tina M. le

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I appreciate the cleanliness and security system in protecting my personal items. The staff has always been extremely friendly and helpful and very willing to accommodate me. Thank you so much!

grant a. le

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great service

keri j. le

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The only thing that bothers me is that I was under the understanding that I would be able to get a refund if I got my storage unit empty earlier than the month and then I find out on the day I move no

Lynette H. le

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My son and fiance moved out of state and used two of your moving crates, the savings was HUGE compared to the popular movers, I'm going to use Uhaul when I move in a couple years!

Antonio B. le

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They are the best in costumer service satisfaction

Jessica O. le

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Awesome facility!

DEBORAH M. le

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I had no problems and was helped quickly and easily.

Steve K. le

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When paying for 24hr access, limiting the access point to a single wide door really limits my ability to move larger items. Suggest adding security protocol to the badge swipe to allow double door use

RUSSELL K. le

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G

Donna B. le

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My family and I had been in an apt fire & the Uhaul employees were very compassionate and kind to us. Couldn't have asked for better service!

BRIAN H. le

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Excellent helpful staff. Limited only by the hours they can provide.

steve w. le

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Everything was excellent, staff was always friendly

Anna W. le

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They did everything great and were always helpful with any and all questions that I had

Bruce L. le

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Friendly helpful staff. By far, our favorite UHaul Rental dealership.

Tanner G. le

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People were friendly and knowledgable.

Linda R. le

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Helpful and friendly staff.

ron f. le

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Everyone was very friendly and customer friendly. They seem to enjoy their jobs also.

KIMBERLY M. le

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Everyone there was very friendly and professional. I’ve used this facility for truck rental and storage. Highly recommend!

RAYMOND M. le

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Great manager and staff

Brian L. le

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need later hours

Mark C. le

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Great facility and even better staff. Everyone was professional and friendly. Staff was very helpful when renting a truck and locker for a cross country move.

james s. le

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We were always well received by the employees. The lights went out while we were in our storage before we were finished recently, but that's the only incident we ever had.

Tiffany M. le

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Love the staff

Larry P. le

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Moving in was easy and the move out process was easy also. Friendly staff.

MOSES T. le

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Excellent customer care services!

johnna B. le

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Do something about the mice! Make tenants have their bait station refilled periodically. I was there for 18 months and no one ever offered to maintain it. I cleaned up mouse droppings upon move-out.

BARTON K. le

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Will never use uhaul again and will advise everyone I meet to do the same I don’t know how your still in business if the customer service I received is normal I cancelled my storage the same day