Customer Reviews for U-Haul Moving & Storage of Miamisburg

Évaluation :

2

The personnel were very slow as one of the 2 was a trainee. My biggest problem was the after hours return. The website was very glitchy and the phone service never answered

Évaluation :

5

Service and equipment was great.

Évaluation :

5

Best place I've ever rented a U-Haul from.

Évaluation :

5

Excellent service à la clientèle. Employees are friendly, helpful and respectful. I would highly recommend this location for the service and the ease in getting what you need. Great Job everyone!

Évaluation :

1

This place is a joke, there was one couple in front of me who couldn't get a credit card to work then they tried to come up with cash, both were high on something.. Two clowns behind the counter could not multi task every other word out of their mouth was F this or F that.. It took me an hour to pick up a trailer that I had already paid for. Then when we did go out to hook up the trailer the guy had to smoke the whole time. I can say I will be hard pressed to use Uhaul again or even recommend to my peers.

Évaluation :

5

Excellent service all around

Évaluation :

5

Likable staff, made me feel comfortable. Made it easy and made us laugh.

Évaluation :

4

The online registration process was confusing and time consuming. Ended up having to call 1 800 number to get a truck rented. At store pick up and drop off process was flawless.

Évaluation :

3

Just the overall wait time, maybe include a position as a runner who will go outside with the customer to proceed with anything outside of the normal sale. I noticed today that the associates would leave the building do handle something outside. I think it would be more effective to have others do that while they stay inside and knock out the line. Customer service was great, very friendly. The process was fast minus the wait in the line.

Évaluation :

5

Personnel friendly and efficient, kept the line moving with impressive patience.

Évaluation :

5

Evan the manager is excellent. Whatever you are paying him you should be paying him more.

Évaluation :

5

People were nice and helpful. Overall a very good experience

Évaluation :

1

This place was very hard to deal with. The truck was definitely not up to standards.

Évaluation :

3

This was not my original pickup location. My pickup location was changed by uhaul 14 miles from my designated location

Évaluation :

4

U HAUL says they guarantee you to be able to pick the truck up where you reserve it, this is absolutely NOT TRUE! When i make a reservation at a specific location have the truck be avialable at that location not another 10 minutes further away

Évaluation :

5

I have no complaints,… I was quite surprised to get a newer truck with less than 600 miles on it. It was a nice, clean ride.

Évaluation :

3

Provide much better signage as to where the after hour key drop location is at the Miamisburg/Centerville oh store. As a first time after hour drop off customer, I spend 10 mins looking for it!

Évaluation :

4

The storage unit was well maintained and the staff very friendly. I did have a slight issue with the truck. I returned it the same day but never got an email confirmation. Your printer is down. When I returned the following day to clean and close my storage unit I asked about getting a receipt for the truck. It had never been processed that it was returned the previous day. David stepped in and processed it and apologized for the error. Not a major problem but I'm glad I said something. I could have been charged a late fee.

Évaluation :

5

As is always the case when using UHaul, it was a seamless and pleasant experience. It is very much appreciated in light of all the stress people are typically under during something as overwhelming as moving. On top of it all, due to horrible weather, we had to keep the truck an extra day and we were not gouged from a price standpoint and the customer service rep was so understanding and willing to help. Every UHaul employee we dealt with through the entire transaction was great! Thank you UHaul!

Évaluation :

4

I was not happy about being charged extra for fuel I left with 7/16 of a Tank and returned it with 7/16 of a tank.

Évaluation :

1

The manager never looked up to make eye contact from his cell phone. When I came in both times. He was aloof and not interested in anything I said. When I questioned him about the fact the gas was at 3/4 and not 7/8 he still charged me and I returned it with more than I left with. Everyone there was very rude. I've used this location before but never again.

Évaluation :

5

Super friendly and very helpful. We needed help locating a parts store to find antifreeze and they were very helpful. Will continue to use uhaul for truck/moving needs

Évaluation :

3

Be more clear on where to leave the trucks

Évaluation :

3

Refer to previous review statement

Évaluation :

5

Only thing was that it was on E (gas) when we got it but overall very good experience with the reantal.

Évaluation :

5

Awesome experience , in and out really quick, good truck. Did the job. The people were awesome at the Miamisburg location. I will definitely rent again from this location.

Évaluation :

3

none

Évaluation :

1

Took forever to get assistance as online check in was not working. Then employee gave keys to a truck stuck between two others. Took another forever before anyone could help so by that time I gave up, did online return and left without the rental. Never again.

Évaluation :

3

The drivers visor was hanging by a thread and when I hit a bump it came off completely while I was driving. I almost had an accident. That vehicle should have been repaired before it was sent back on the road. Overall, all of the staff were polite and knowledgeable. Only issue I had was the truck itself.

Évaluation :

5

The asked if an emailed receipt was ok I said yes but still haven't received the receipt

Évaluation :

2

I was informed that I would be receiving a "one way" trip truck. It appeared to be the worst truck in the fleet. The other 26 ft truck they had an empty gas tank. The truck leaked from the roof leaving water on my furniture. At the drop off location no one seemed to care. I was told,"You need to speak to the location that rented it to you". I called the Miamisburg location. After finally getting someone to answer the call. I was told to speak to customer service. It tooled over 3,5 hours to get a return call. I still need to rent another 26 ft to complete my move. I am not sure if I will use Uhaul again.

Évaluation :

2

Do NOT lie to the customer. I was told it would be an additional FIFTY DOLLARS to "clean" the truck.........was charged SEVENTY FIVE!!! O.U.T.R.A.G.E.O.U.S.!!!!!

Évaluation :

4

I did all of the pre-sign stuff online before I went in, then had to do it all over again, and the computer was glitching so we had to do it two more time's after that. Why offer it if it is pointless. Also had an issue with the trailer wiring on my car, that was installed by Uhaul. The guys there did their absolute best to see if they could fix it. They got it working. I was told by my car shop mechanics that it was installed incorrectly and I was going to have problems. They were right.

Évaluation :

5

The UHaul app was very glitchy when I tried to pick up the BRAND NEW van that I rented. What should have been a convenient time saver turned out to be a 40 minute ordeal. Also, the app should be able to verify return users with two step verification and they can update license info as needed once logged in.

Évaluation :

5

maybe too large a dealer to staff properly

Évaluation :

5

The running lights on car hauler didn't work. It was the only issue we had but uhaul extended the time so we could return during day time. Very satisfied with the service.

Évaluation :

5

Nice, efficient and ready!

Évaluation :

4

S.O.

Évaluation :

5

Really appreciated being able to find movers through UHaul. The company they suggested was wonderful… Great Lakes True Shine. They were able to supply all of our needs…. Two dollys, blankets, easy check in/check out, etc

Évaluation :

5

I can't think of anything that could be improved for the location at 234 N Springboro Pike in Miamisburg. Check in was easy, the truck was fine, and checkout was completely painless! However, booking through the website was not a great experience. I didn't have the option to return the truck to the original location, and I couldn't find anywhere on the site to add an appliance dolly to my order. Other than that it was a good experience, and good value for the rental.

Évaluation :

5

Everything was great and the ppl were very friendly. Not a big deal but the front window could have been cleaned it looked like while since it had been done and was really dirty on the inside. Other than that it was perfect!

Évaluation :

5

Aucun

Évaluation :

3

Have people at counter that knows everything truck had low tire when I returned it no body at counter then they couldn't check me out.

Évaluation :

5

Nothing. Everything was great .

Évaluation :

5

Both checking the trailer out and dropping it off went smoothly

Évaluation :

5

Jeremy was very kind and made moving less stressful

Évaluation :

5

Very helpful and patient with answering my questions.

Évaluation :

4

-

Évaluation :

5

make it easier to talk to a person instead of a computer.

Évaluation :

5

The attendant who met us was very friendly and welcoming which appreciated so much!

Évaluation :

2

The front desk could be more clear about the rates. They had me schedule to return at 5 pm when the price was the same for 24 hrs.

Évaluation :

5

David was awesome! Patient, knowledgeable and efficient!

Évaluation :

3

Very delayed response after Move out. I did move out online and even after 3 weeks also it's still in the process and getting calls, mails, and emails about the due amount.

Évaluation :

1

Dreaded having to go talk to any of the workers they did nothing but complain. If they were outside smoking a cigarette or a vape (right out front) and got "interrupted" by a customer they would rush through what ever needed to be done just so they could get back to hanging out outside. I would really recommend some training on being professional.

Évaluation :

5

The customer bathrooms can be cleaned a better and sanitized on regular basis..front desk peolplegreat and Chelsea was the best mgs. Ever!!!

Évaluation :

5

Cool 😎

Évaluation :

5

Very happy we chose to change our storage facility to U Haul!

Évaluation :

5

The staff there were incredible and always helpful!

Évaluation :

2

The building was completely unlocked and required no access code, the doors just opened as I walked up. There was no lock in my unit as I was told and paid for by my confirmation and the video I was sent. The unit seemed a lot smaller than 5X9X10.

Évaluation :

4

Staff was very pleasant and helpful and made sure we had a storage unit that was the correct size for our needs.

Évaluation :

5

I love U -Haul

Évaluation :

5

Storing in this facility was excellent and absolutely no issues or concerns on the safety and security of my items while there. My only concern was the close out of the unit at the end and the lack of response form anyone when inquiring about the status of my close out and needing assistance. This is the only reason why I marked "no" to staff being helpful and friendly.

Évaluation :

4

Upon reservation I gave all info however once arriving at facility I was asked again even after supplying my identification. I also corrected the spelling of my street, my email address and my phone number. After several hours passed I accessed my email receipt only to find those items were still incorrect. (The incorrect email address is still on my account) I drove back to the facility and told agent of the incorrect items and shortly thereafter my next email still was incorrect. What's going on?

Évaluation :

5

Very nice and clean

Évaluation :

5

Excellent staff

Évaluation :

1

Some staff were very helpful with my account that wouldn't allow me to go online and pay rent. The Manager Chelsea Holmann was disrespectful using foul language, calling me a liar when I went to her for help on more than 3 occasions to fix the IT problem keeping me from accessing my account. She told me to "make up addresses" and other information so she lacks honesty, certainly has NO INTEGRITY AT ALL. When calling to see the rent was paid since I lived out of town, I was hung up on, verbally abused and overall, he general staff was NOT KNOWLEDGEABLE at all as to how to do the job they were charged with doing, making it even more difficult. There were 2 young men who were always finding themselves apologizing for the problem with my account and doing a nice job. But unfortunately, they also felt the need to apologize for Chelsea's lack of management and nasty behavior. Overall, I will NEVER EVER recommend nor use U-Haul again and will do everything I can to discourage anyone I know from using the Miamisburg U-Haul so they don't have similar problems. As I stood for over an hour waiting to be helped because people were on smoke breaks, didn't know how to handle storage issues or whatever the excuses were that day. Chelsea hires many who have her same disposition; gravely flawed… but she works well with those people. Unfortunate that customers suffer!

Évaluation :

1

Closure times need to be made clear by an associate because we got locked out of facility before finishing our move in

Évaluation :

5

Chelsea is WONDERFUL. We have been using this facility for all our rental and storage need for 5+ years now. She is friendly, completely competent, knowledgeable, and always has a smile. She goes above and beyond. Thanks we will be back again and again. 5 Stars!!!

Évaluation :

5

Convenient....

Évaluation :

3

They define need experienced staff. The manager had to keep helping the new workers. I was interrupted several times. Hopefully the staff ( mostly the ones at check in snd check out) won't depend on the manager to do everyone's job. I also called uhaul to get a truck last month and when I got there they said they had no tricks that went one way. No one offered me any other option but to pay my storage unit for me to pay another month. I drove two hours got off work for the whole move and then I got a call from customer service rep who just lectured me in stead of giving any apology for the staffs rudeness and unwillingness to help . The uhaul units are nice the areas are clean but the customer service is terrible. The manager Jeremy was helpful

Évaluation :

1

Brett was the nicest guy ever, he saved the day for uhaul. 2 guys in front of me walked out because of the manager and her mom, (Stephanie) I have never been talked to so rudely. The manager was so mean, I couldn't believe how they were representing your company, it was aweful . Brett and customer service brought me back to uhaul. Although I would recommend anyone to go to that location, I would recommend a different one. I really would like to talk to someone about this. The manager and her mother will ruin that location. Everyone in there couldn't believe how rude they are. 614 833 1259 also my move in date was the 29th not the 19th as they have on record

Évaluation :

1

The employees of my particular storage place we're terrible. Not helpful, rude, and tried to charge me later fees every month ever though I had autopay the whole time. Never will use you guys again.

Évaluation :

5

Everyone was helpful and amazing I really like Chelsea

Évaluation :

5

Best storage experience I’ve had.

Évaluation :

5

Everyone was very helpful and nice. I would recommend this store to anyone!

Évaluation :

5

Great Facility and very helpful and friendly staff I rent from them often

Évaluation :

4

The staff was very knowledgeable, friendly, polite, and professional.

Évaluation :

5

The office manager in the staff is excellent to work with they are very pleasant I asked for a better group of people going over everything that needs to be gone over got a great staff

Évaluation :

5

Great facility

Évaluation :

5

Everyone at Uhaul was wonderful! It was a great experience and I would highly recommend this location to my family and friends. We moved to Florida in November and decided this would be a good time to go ahead and move the rest of our belongings. Thank you so much, Regina Payne

Évaluation :

5

What storage should be.

Évaluation :

5

The only complaint I have is the sometimes long line and wait time at location on springboro pike, inside the store. Update the computers for those poor employees! Maybe have 3 people , one person extra thats p/t to help with line. Website also does not always work to check in, by pass line too. One person knows everything there and most of the others not so much and always has to stop and help that person on the pc. Give them better training on the system so they can be just as efficient. Just my 2 cents.

Évaluation :

5

very helpful staff

Évaluation :

4

Great experience overall!

Évaluation :

2

Because of lack of communication from your employees and staff iwas charged a full month for 12 days don't agree with that would like a refund thank you Rich B

Évaluation :

5

The line gets a little long and it takes a long time to get up to the counter, but the miamisburg staff makes up for the wait by being so helpful and nice. We watched one young man go above and beyond his normal duties to help customers twice before it was our turn, then he went above and beyond for us as well. Thank you! The kids name was David Napier I believe.

Évaluation :

5

I appreciate the way they work with me to help me empty that storage room and a kind and courteous treatment of me

Évaluation :

3

It has been good except for a few staff getting nasty talking to me over something another staff member did and said to me!!

Évaluation :

3

There was no lock in storage but I did go upfront to receive

Évaluation :

5

The staff was extremely helpful and patient answering all my questions

Évaluation :

5

Staff was super pleasant and helpful! The storage unit was great and we really appreciated the tour of the facility since it was so big.

Évaluation :

5

Only thing was a lock wasn't there. Waited to be assisted for more than 8 minutes.

Évaluation :

5

I was having trouble getting my pass code to work. One of your employees took the time to help me at the keypad. They were very helpful and made sure it worked.

Évaluation :

5

Demarco and his colleague working 3/27 we're very knowledgeable about services and very kind. I definitely will be back for for my future moves!

Évaluation :

5

Chelsea and her staff is always helpful and quick to resolve issues. The facility is top notch!

Évaluation :

1

Horrible experience, won't be using you again. Spent countless hours on the phone being tossed from person to person because they have no clue what they're doing or no access to resolve me issues the first time.

Évaluation :

5

When my Father died Christmas morning of 2019, we had until new year's 2020 to clear everything out of his place. Being able to place his stuff in storage made it much easier. Just didn't think it would take a year to finally go through everything! Thanks for making 2020 easier!

Évaluation :

5

This unit provided me exactly what I needed as my life went through several transitions in 2 years. I wasn't ready for all my items until now and I'm glad I didn't throw everything away or give it away . Chelsea was helpful all along the way . They made it as simple as possible.

Évaluation :

2

Out of 3 staff members 1 was nice Kelli was her name others not professional

Évaluation :

1

The staff is rude in the lying

Évaluation :

5

Your service was top notch. I decided to utlilize some space in my apartment for the small amount of storage stuff in order to save money.

Évaluation :

1

Spent an hour on the phone to try to do an online move in, they said everything was good to go. I loaded up my truck then couldn't get in because they never sent me the access code, so I had to go unload the truck in my dads garage, which he was not happy about. Then I called to figure it out the day after and they didn't even have my reservation and I had to do the whole process over again.

Évaluation :

5

Great customer service, I really appreciate the staff and their willingness to help. Merci

Évaluation :

5

Great customer service, clean facilities, secure and convenient

Évaluation :

5

Thabk you for everything we really appreciate it

Évaluation :

1

Security systems were faulty, access doors did not work properly.

Évaluation :

5

I have always received excellent service for many years.

Évaluation :

2

There was one young man who was ALWAYS helpful. Otherwise the rest of the staff I encountered seemed disinterested in providing customer service. In addition, the call center (800 number) wait is HORRIBLE and they are not well-informed about the local facility. You cannot get thru directly on the local number. They do not answer the phone. One time someone picked up and hung up on me. Despite liking the indoor storage facility the outside of the back entrance ALWAYS had a significant amount of trash around it.

Évaluation :

5

Was happy with the unit. It was a little pricey but I needed the space and didn't have the time to shop around.

Évaluation :

3

The cost is more than other storage areas

Évaluation :

3

Very expensive for a tiny space, After hours access not clear at all. People hanging out in parking lots late at night

Évaluation :

4

The location was well secured however the climate controlled area was dim with poor lighting.

Évaluation :

5

We received great service from Chelsea. Andrew was also very friendly and helpful when we had a small glitch when we initially checked in. We recommend this particular UHaul store to all of our friends. Chelsea and her team provide outstanding service.

Évaluation :

5

As all ways, I receives good customer services every time.

Évaluation :

5

Second experience and had excellent customer service each time.

Évaluation :

5

The young lady was very pleasant to work with and the manager spoke to us as well. Good staff of people.

Évaluation :

5

I wish you would do something for customer appreciation and loyalty...

Évaluation :

5

Again a top notch experience.

Évaluation :

2

My unit was not ready for my move in and I could not get ahold of anyone to help me. Storage at the place is fine. Nothing particularly special about it. I wish the communication was better.

Évaluation :

5

The lady that helped us was amazing and answered all questions and concerns. 💯

Évaluation :

3

Never staff in office when you need them other than that great storage unit decent sizes for the prices.

Évaluation :

3

The swipe card alarm was nothing working Saturday May 30 & 31, 2020. Needs to be fixed ASAP. I can't find where to give my insurance information. COVID 19 set up forces you to give your information in front of the other customers. That is not professional customer service. Need a better set up.

Évaluation :

5

The guy who helped me and my mom was so helpful and very pleasant! I am very pleased about having the best customer service ever! I will recommend you guys to all my friends!

Évaluation :

5

Chelsea and her team were incredible and made each step of the process so easy. We had never before used a storage facility with you, but now we will do so at every opportunity and will continue to recommend your services. WOW. Jay Ratliff iHeart Media

Évaluation :

5

Impressed by the security measures.

Évaluation :

1

Website fail to process payments, multiple lockouts, multiple calls, multiple times late fees refunded. They WERE. Then the facility manager put my card on autopay without consent. That's goodbye.

Évaluation :

4

The man that waited on me when I went to pick the truck up she went above and beyond his job I really don't know his name mine is Denise Adams so you can look it up and see who waited on me during the

Évaluation :

5

This is a very nice storage facility. Clean units, bathrooms were clean all the time. Prices went up $10 over two years. Access hours are decent. I would definitely use this facility again

Évaluation :

5

This is the second uhaul storage facility that I have used. This one is immaculate compared to the facility I used in Huber Heights Ohio. I almost didn't go with uhaul storage after that experience.

Évaluation :

4

The staff were very helpful

Évaluation :

5

Friendly staff and very helpful

Évaluation :

5

This location is very well maintained. The staff are super friendly and helpful. I use them for all my rentals and wouldn't go anywhere else.

Évaluation :

1

Difficult to get a hold of staff, was sent to call center when I called in asking if a lock which was left on my unit was cut off yet. Delayed my move due to previous lock still being on unit.

Évaluation :

5

A pleasure to deal with all at Uhaul.

Évaluation :

5

great location! Would rent here again. Helpful, kind, and professional

Évaluation :

5

Awesome team and facility.

Évaluation :

3

No Refunds. Disappointed!

Évaluation :

1

Because of management and corporates lack of power against harassment. I called police but decided not to file a police report.

Évaluation :

5

Very impressed by the cleanliness and brightness of the facility.

Évaluation :

5

U-Haul Moving & Storage de Miamisburg

Évaluation :

5

Outstanding storage. Good value

Évaluation :

5

very quick and painless great security.

Évaluation :

4

I had no issues and thought highly of this location. Only complaint is on move out. I had 2 boxes that had been destroyed by a water leak from ceiling. They contained 2 brand new pair of work boots.

Évaluation :

5

Storage unit I had was clean.

Évaluation :

5

Yes ill always use U-Haul and always have Used U-Haul.  I recomended UHaul to a gentleman just Yesterday Mr. Andrew and Staff was perfect and helpful. Thx U-Haul! 

Évaluation :

5

We needed storage at the last minute on a Sunday and Uhaul was available with indoor climate controlled units. They quickly set up up and met all our needs. Recommend them highly

Évaluation :

5

Great, friendly staff and management!

Évaluation :

4

Wasn't aware that the storage unit wasn't pro-rated when vacatting.

Évaluation :

5

Rental process and storage facility were easy simple.

Évaluation :

5

rocks

Évaluation :

5

Excellent

Évaluation :

4

Overall things worked out ok.

Évaluation :

5

Have used this facility several times. Staff have always been very helpful and friendly. Would recommend to everyone that is moving or in need of a storage space!

Évaluation :

5

Great team and amazing job even with systems being messed due to the most recent storm. Great job and I'll always recommend your facilities

Évaluation :

4

Zzzzzzzzzxxxxxxzzzzzzzxxo

Évaluation :

5

It took a little long to sign up and check out for a unit, but the one helping me was new, so considering that, it wasn't too bad. Everyone was very nice there

Évaluation :

5

Helpful staff, clean and secure units! Would definitely recommend to any one who wants to rent a storage space!

Évaluation :

4

Very helpful and friendly

Évaluation :

2

I reserved self-storage unit back on 4-18-19 (Conf. #: 869086-00101964) for Move-in on 5-9-19. When arrived found that my reservation/order did not hold the storage unit or rate quoted. Paid higher!

Évaluation :

5

Customer service guys were excellent and very helpful.Storage unit is spacious and clean. Flatbed at door are a Plus!! Would highly recommend this place!

Évaluation :

4

Nice and helpful employees

Évaluation :

5

Excellent service and a very clean facility!

Évaluation :

1

Horrible service! I called the 800 number to complain in detail about the service!

Évaluation :

5

Very understanding and helpful staff

Évaluation :

5

Great service 👍

Évaluation :

5

The reason why we left was my daughter moved out. We knew we were only going to use it a short time. Thanks

Évaluation :

5

Friendly and helpful

Évaluation :

5

Pleasant helpful staff. Clean and secure storage.

Évaluation :

5

Merci

Évaluation :

5

Was very helpful.

Évaluation :

5

Clean and easy access

Évaluation :

5

Very friendly and prompt service

Évaluation :

5

Very friendly staff and extremely helpful.

Évaluation :

5

Great Staff ,Especially Chelsea very helpful an commited to running a great storage location thank you. Tony Haught

Évaluation :

5

Very professional

Évaluation :

5

Nice place.

Évaluation :

3

We were charged more per mile for truck then we were told and didn't find out till we paid. The lock for building have been messed up so we haven't been able to access building during proper hours.

Évaluation :

5

Staff at the Miamisburg location is very nice. Facility is extremely clean. Hope to not need storage space again, but if I do, I would go back.

Évaluation :

2

I was in jail and I was told by someone on the phone would keep my things until December I come home to discover that you guys sold my stuff for $37 and I have absolutely nothing thanks so much

Évaluation :

4

Very pleased with the uhaul rep that assisted me.

Évaluation :

5

We were only there for a couple months but was very clean and secure.

Évaluation :

5

Excellent Service as usual I run in many times I've never had no problems U-Hauls the best

Évaluation :

5

Rapide et sympathique

Évaluation :

5

THANK YOU CHELSEA

Évaluation :

5

Had a very good experience. Would reccomend to anyone with no problem.

Évaluation :

5

Professional and friendly

Évaluation :

5

My storage needs were met with Uhaul! They had everything I needed, and everything was convenient.

Évaluation :

4

Thanks

Évaluation :

4

It was frustrating to call a out-of-town number and to be transferred several times to get to the local number.

Évaluation :

5

Very professional and were able to answer all of our questions.

Évaluation :

5

By far the best maintained and cleanest storage facility around, also a GREAT value!

Évaluation :

5

Friendly staff and easy access. The temperature control is perfect. Very clean and security is awesome.

Évaluation :

5

I appreciate the cleanliness and security system in protecting my personal items. The staff has always been extremely friendly and helpful and very willing to accommodate me. Thank you so much!

Évaluation :

5

great service

Évaluation :

4

The only thing that bothers me is that I was under the understanding that I would be able to get a refund if I got my storage unit empty earlier than the month and then I find out on the day I move no

Évaluation :

5

My son and fiance moved out of state and used two of your moving crates, the savings was HUGE compared to the popular movers, I'm going to use Uhaul when I move in a couple years!

Évaluation :

5

They are the best in costumer service satisfaction

Évaluation :

5

Awesome facility!

Évaluation :

5

I had no problems and was helped quickly and easily.

Évaluation :

4

When paying for 24hr access, limiting the access point to a single wide door really limits my ability to move larger items. Suggest adding security protocol to the badge swipe to allow double door use

Évaluation :

5

G

Évaluation :

5

My family and I had been in an apt fire & the Uhaul employees were very compassionate and kind to us. Couldn't have asked for better service!

Évaluation :

4

Excellent helpful staff. Limited only by the hours they can provide.

Évaluation :

5

Everything was excellent, staff was always friendly

Évaluation :

5

They did everything great and were always helpful with any and all questions that I had

Évaluation :

5

Friendly helpful staff. By far, our favorite UHaul Rental dealership.

Évaluation :

5

People were friendly and knowledgable.

Évaluation :

5

Helpful and friendly staff.

Évaluation :

5

Everyone was very friendly and customer friendly. They seem to enjoy their jobs also.

Évaluation :

5

Everyone there was very friendly and professional. I've used this facility for truck rental and storage. Fortement recommandé!

Évaluation :

4

Great manager and staff

Évaluation :

4

need later hours

Évaluation :

5

Great facility and even better staff. Everyone was professional and friendly. Staff was very helpful when renting a truck and locker for a cross country move.

Évaluation :

4

We were always well received by the employees. The lights went out while we were in our storage before we were finished recently, but that's the only incident we ever had.

Évaluation :

5

Love the staff

Évaluation :

4

Moving in was easy and the move out process was easy also. Personnel amical.

Évaluation :

5

Excellent customer care services!

Évaluation :

4

Do something about the mice! Make tenants have their bait station refilled periodically. I was there for 18 months and no one ever offered to maintain it. I cleaned up mouse droppings upon move-out.