Évaluations des clients U-Haul Moving & Storage of Milton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Milton

Cote générale :

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Dan K. | Premières impressions |
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Le client n'a pas laissé de commentaire.

ROBERT E.
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It was a wonderful trip a thousand miles, the truck was in great shape and was very clean. I would use u haul again. The service reps were great

Michelle P.
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The truck had a problem with the RPMs it kept raising and stalling out. I also put gas in it before I dropped it off so I am not paying that $28 fee. That truck had gas in it when I dropped it off

Angel W.
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I got charged for a extension rental truck that I turned in

JACQUELYN M.
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Le client n'a pas laissé de commentaire.

DALLAS B.
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Le client n'a pas laissé de commentaire.

RICHARD B.
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All excellent

HEATHER G.
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Le client n'a pas laissé de commentaire.

DONNA D.
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Easy pick up

Brett B.
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Location did not have the equipment I reserved (appliance dolly) despite being one of the largest uhaul locations I've ever seen. Also most importantly, the hitch was not tighter at all on the ball and came off before I even made it out of the parking lot. Wasn't even hand tight. This is the only job the individual had and he failed to do it properly. Luckily it did not cause damage as I was at a very low speed.

MARK W.
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Le client n'a pas laissé de commentaire.

CARA D.
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Gina and her team have come through for me again and there is no better location or service than found at their Milton store!

James S. | Premières impressions |
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Professional and courteous staff

MATTHEW C.
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Le client n'a pas laissé de commentaire.

LESLIE M.
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All of your personnel were very professional, explained everything well and were friendly with good attitudes.

VICTOR L. | Premières impressions |
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Le client n'a pas laissé de commentaire.

ROBERT H.
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Give lessons on how to back up trailers! lol

Robert M. | Premières impressions |
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Excellent support staff, Gina was extremely friendly and helpful in obtaining my units. She walked me to the units and made sure that they would meet my needs. Quick processing and set up auto-pay which is extremely convenient. This is the Mom and Pop attention you want despite the size of the operation. Thanks again and will be using this location for a long time. Definitely recommending to all my friends.

ANTHONY E.
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Customer service at Milton was some of the best I've ever seen. Gina in particular was fantastic and a genuinely amazing person. I will certainly become a return customer at this location.

Catesby M.
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Very efficient

KRISTIN L.
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This was not my original location. Originally I had a 15 foot truck from the dog mouth location and somehow it was gone when I got there at my scheduled time of 930. The lady at the desk said it was double booked...... how that happens I do not know. If I wanted the next size up, I'd have to pay significantly more since it would be a 26 ft truck. She was great in calling the lot on highway 90 and was very pleasant as were the employees at the highway 90 location. The fact that I had to pay almost twice as much for a truck because the system messed up was unacceptable. I had a limited window to get myself and my son out of his father's house while he was at work to avoid complications and had to have all of my friends pack their cars with things because the 10 ft truck was too small. Bottom line is the people we EXCELLENT, the system and rental was unacceptable.

JOHN H.
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Gina and her crew are awesome. Very professional and on top of things.

JOHN H.
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Le client n'a pas laissé de commentaire.

JANET W.
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Le client n'a pas laissé de commentaire.

THOMAS P.
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Le client n'a pas laissé de commentaire.

QUINNIE G.
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Explain that if given faulty equipment by U Haul, Company won't switch out.

TIMOTHY G.
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Le client n'a pas laissé de commentaire.

OSCAR L.
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Le client n'a pas laissé de commentaire.

Robert B. P.
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The drop-off location was very impressive. The personnel were very helpful and took care of me as soon as I rolled on the lot. Will rent from this location in the future.

Debra G.
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Le client n'a pas laissé de commentaire.

Gary A.
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Le client n'a pas laissé de commentaire.

SAMUEL P.
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Le client n'a pas laissé de commentaire.

Debra G.
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Gina is amazing

MICHELLE C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Ben W. | Premières impressions |
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The staff were so helpful at this location. Es made sure I knew how to access the building and work the doors, explaining it all very well.

Benjamin W.
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Very helpful and very nice facilities. The check in process was smooth and the staff were very cool

Louis L.
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Le client n'a pas laissé de commentaire.

Pam H.
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Gina is above and beyond helpful.

Alan C.
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Dont take so long to get the equipment

JAMES G.
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Le client n'a pas laissé de commentaire.

TINA S.
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this was the BEST service I have ever had with U-Haul!

Jimmy C.
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Le client n'a pas laissé de commentaire.

JUSTIN K.
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Friendly staff and excellent customer service. Keep up the great work.

Sara M.
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Le client n'a pas laissé de commentaire.

DONALD M.
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U-haul had not been swept.

Timothy N.
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Kudos to all staff at store. They were knowledgeable, and very helpful.

Stanford G.
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Le client n'a pas laissé de commentaire.

Timothy N. | Premières impressions |
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The whole staff was both friendly, and helpful. Their service made the entire experience run smoothly and efficient during a chaotic time for me. Thanks all!

Billy G.
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Le client n'a pas laissé de commentaire.

Crystal G. | Premières impressions |
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The manager was great very friendly but service was poor I had to wait on someone to get trained on computer which wasn’t too too long but was in hurry to get home and finish packing bc I had to have my stuff back by 5 pm on a Wednesday the Manager was kind enough to let me unload a little earlier thank goodness bc they were waxing floors also not many entrances for u to pull up to unload stuff and not enough 5x10’s I had to use 2 separate storages which thankfully was across from one another so it worked out okay got in trouble for pulling into the garage too long we hadn’t had but like 10 mins and didn’t have everything unloaded yet and had to move vehicles out to parking lot also got in trouble 3 mins later for using too many dollies which only reason we had so many is Bc we had to unload stuff to move vehicles so I had to hurry and unload the dollies while pregnant so I could free them up to put back in garage while my help was moving stuff to and from vehicles in parking lot so it was a bit of a mess and I’m completely exhausted I honestly was scared at one point that I was having a miscarriage from putting my kitchen table into a 5x10 storage by myself which was half way full of stuff already so yeah it wasn’t the best experience I was actually excited about going there bc it’s the newest one around but there’s no way to get in at the moment without contacting the office and having them open the garage door supposed to be getting fixed soon and the hours suck as well Right now hopefully they will stay opened later sooner! But I’m normally not a complainer but yesterday was the worst but once again the lady’s in office was extremely sweet and helpful!

OLIVIA B.
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Le client n'a pas laissé de commentaire.

Marie C. | Expérience générale |
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they lied about the cost of the small unit said it was just under 78 a month and then went to pay for the month and it was right at 100 for the unit from where they added all kinds of things that went with the rental and would not subtract the items that was not needed or wanted said it was policies. Then when trying to go to unit had to get them to unlock the doors and they would unlock the ones at the opposite end of where my unit was which made for a extra long walk to move everything out. So no I would not recommend this place.

jacklyn L.
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Le client n'a pas laissé de commentaire.

JOHNNY P.
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Le client n'a pas laissé de commentaire.

Alyssa F. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Vivian C. | Expérience générale |
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Cordial staff who exceeded their professionalism. The store manager Gina was a delight.

GLENN D.
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Le client n'a pas laissé de commentaire.

Alice W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Melissa B.
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Yeah have equipment people reserve avaible dont make deals and then at end charge more to their cards and i went over 8 miles but gave you extra fuel i didnt charge you but you felt like charging me wont recomend you to any one

Nastassia R. | Expérience générale |
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Gina was very helpful

Billie K.
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Le client n'a pas laissé de commentaire.

James H. | Premières impressions |
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Staff was really nice and helpful show me around so I can make a decision. I would definitely use this place again.

fredrick g. | Premières impressions |
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Lexi was absolutely helpful and made our experience at uhaul easy and hassle free! Great customer service!!! Thank you!! We got exactly what we needed at a reasonable price. Would definitely recommend this place to others!

EILEEN B.
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Gina is great, very kind, and very helpful!! Gina gave excellent customer service, to us!! We are very thankful, to Ms. Jordan, also, for all her help, and kindness! We highly recommend this U-Haul moving service, and we had a very positive and very professional experience, there at 6050 Hwy 90 Milton, Florida! Thank you so much! November 29, 2020 Brown Family

john F.
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I would charge for a dolly that was not in the truck I was promised one month free when I got there the place was being renovated close no place to put my stuff left it in there overnight at the property and then how to rent a different story 10 miles away

Shawn H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

SETH T. | Expérience générale |
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Incredibly helpful staff, especially the GM Ms. Gina. They were very accommodating and knowledgeable. Happy to do business with U-Haul again due to the standards set at this location.

Angela L. | Expérience générale |
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Never had any issues getting in my unit. The staff was always friendly.

WALEED HUSSIEN A A.
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Le client n'a pas laissé de commentaire.

Thomas R.
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Your website is responsive. Good. Do not let it grow much more, if any more. When renting or turning in equipment, I don't want to have to select "No" for all the add-ons or the environment. Keeping it clean and simple helps both the customer and the business. (Yeah, I know there is more profit if someone selects insurance....) I've rented from two locations in the last month or so. Both locations had very helpful staff.

Robert G.
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Nothing

PATRICIA H.
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The young woman at the desk that was there when I picked up and dropped off had zero customer service skills. Instead of asking if she could help me when I arrived she just stares at me with a blank look until I asked if she was available she said “yes”. More from there, but she needs some training on being the person your company has dealing with the customers. Other then that I had a good experience and other employees today were friendly and helpful. This was my first ever experience with UHaul or renting a moving truck ever. Thank you.

RAYMOND E.
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Awesome staff at this location

Michael T.
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Very Helpful & awesome customer service

Vivian C. | Premières impressions |
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Very professional n courteous staff which made our move to Pensacola super smooth!! Gina the manager is top notch!! Kudos to y’all! 👍🏼😍💙😍👍🏼

Jurgen N.
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Le client n'a pas laissé de commentaire.

Rita B.
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Le client n'a pas laissé de commentaire.

DEANDRA D.
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Le client n'a pas laissé de commentaire.

GLEN G.
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Le client n'a pas laissé de commentaire.

TIMOTHY S.
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Le client n'a pas laissé de commentaire.

Glen G.
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Le client n'a pas laissé de commentaire.

Colin P.
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Le client n'a pas laissé de commentaire.

robert S.
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Le client n'a pas laissé de commentaire.

CAROL S.
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Le client n'a pas laissé de commentaire.

DAVID C.
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Le client n'a pas laissé de commentaire.

Michael M.
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Le client n'a pas laissé de commentaire.

Michael D.
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Two of the employees were practically useless. However, Gina, the manager is amazing. She assisted me during a difficult time (house fire) in getting storage units and trucks.

Allen G.
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I moved two houses in six weeks, 2 trips with truck from 2 different locations to one, I think I should have been given two months free storage

Linda B.
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They were very pleasant and was very helpful. We have no complaints what so ever. Thank You for everything, we really appreciate all you did to make our move easy.

LECIA C.
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Jordan & Alexis were courteous, professional, & knowledgeable in reference to their equipment. Great rental experience!

Jo G.
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Le client n'a pas laissé de commentaire.

MELISSA S.
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Le client n'a pas laissé de commentaire.

Ebrahem A.
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Helpful.

SWAID R.
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The customer service representative should listen to what the customer needs instead of telling the customer what he needs.

KERRY Z. | Premières impressions |
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The General manager took great care of me and all my needs and even went above and beyond to assist me in anyway possible.

Victoria A.
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Le client n'a pas laissé de commentaire.

ramona J.
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Le client n'a pas laissé de commentaire.

JOY F.
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Truck was clean, great gas mileage considering. People were very friendly, would highly reccomend this store to friends

STEVEN S.
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Le client n'a pas laissé de commentaire.

shannon m. | Premières impressions |
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GM- Rhonda is awesome!

ROBERT S.
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Another great rental...highly recommend this location. Everyone is great to work with. I will be back again...!!

Pam H. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Cynthia W.
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There were some leaks causing water to come into the truck through side of doors

JAMES T.
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Customer service is outstanding. Workers went out of their way to help throughout the delivery process.

MICHAEL T.
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Le client n'a pas laissé de commentaire.

EDWARD N.
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Great customer service Everyone helpful and nice

James M.
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Le client n'a pas laissé de commentaire.

steve M.
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Le client n'a pas laissé de commentaire.

DENNIS V.
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5 🌟

KEVIN M.
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Nothing everything was Great!

Tracie F.
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Le client n'a pas laissé de commentaire.

Kathy W.
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Have Gina train all associates.She is amazing

DEREK G.
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Le client n'a pas laissé de commentaire.

Gail N.
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This location is awesome. The employees were extremely helpful and the location is easily accessed. I will always recommend this location to others. And I will always utilize this location for any future rental needs.

TERI V.
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Le client n'a pas laissé de commentaire.

RITA B.
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after paying $319.99 and I told the girl that I had to go to one town to unload and Shellman Georgia and I'll return it back into Cuthbert Georgia I get up there to Cuthbert Georgia and then he says I was one and something miles over and I had to pay cash and I said no I'm not paying no cash so I turned the truck in and I've only had it for one day and I pay for two days and I want this straightened out I should not have been charged on my credit card without my

KEVIN W.
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Le client n'a pas laissé de commentaire.

CRAIG RANDALL S.
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Le client n'a pas laissé de commentaire.

Denise M.
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Le client n'a pas laissé de commentaire.

joseph P.
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Gina was professional, courteous and most helpful.

CARA D.
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Manager, Gina, has been an enormous source of help and assistance to me - with boxing products, truck rentals and with long term storage. She is a tremendous asset to your company in Milton, FL!

MARK ANTHONY M.
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In and out loved it

Derrick B. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Carol L. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Marrie F. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Cindea C. | Premières impressions |
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The gentleman that helps Gina was fabulous. So was Gona nd the lady that check us in when we return our truck! You have a great team!

paul k. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Robert C. | Premières impressions |
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Staff went above and beyond

Non reviews have been submitted for this location.

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