Customer Reviews for U-Haul Moving & Storage of Milton

1 378 évaluations

6050 Hwy 90   Milton, FL 32570

(850) 564-7351

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(850) 564-7351

6050 Hwy 90
Milton, FL 32570

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I haven't found anything yet that needed improving. Jordan is a true asset to your company.

Debra C. 
Évaluation :
5

The staff is very helpful & made it stress free in a stressful time.

Samantha F. 
Évaluation :
5

Check in was excellent. Several hours after we picked up our trailer we were called saying our drop off location was changed to 40 miles from where we were supposed to drop off. Not convenient at all. When I called, they did nothing to help with the expense and time it took to deliver the trailer 90 miles round trip from the destination I signed up for. Disappointed

Jeffrey J. 
Évaluation :
5

Send receipt quicker

Doug S. 
Évaluation :
5

The location we rented from was fantastic! They were great! However.... I will Never rent nor refer anyone to the Davis highway locatio in Pensacola, Florida. Horrible experience.. they double booked. I was there first! The other booking was a friend of the manager. The salesman started out by lying. He told me that the trailer had no brakes then it had a flat tire. Bottom line it was double booked and they saved it for the managers buddy. FACT.... everyone there including the manager was African American and I felt that because I was white they had no time for me at all and treated me VERY poorly!

William N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bettina G. 
Évaluation :
2

My reservation was at 7am had to wait until 720 until someone showed up to open up the store. Was told they didn't know exactly the van was but maybe in the front of the lot. The van had dirt in the back. When returning it the sign stated stay in the vehicle, waited several minutes and then had to walk in the store to return the key.

Melissa A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JohnG L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry R. 
Évaluation :
5

Great storage unit! The pricing is fair and I really appreciate the security. The check in/out system is a little strange if not parking in the drive up and having to use the card to enter the door. Also, I wish there were more trash recepticals. I understand not wanting people to dump their stuff, like mattresses and furniture, but it would be nice to have access to a dumpster. Overall great experience though!

Natalie D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jermain W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria D. 
Évaluation :
5

The staff was very professional and friendly. They answered all my questions and the process was seamless during pickup and drop off.

Michael M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sarah M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William P. 
Évaluation :
2

Needing a passport upload and a phone a friend to rent a truck is ludicrous. You don't need that to rent a car with any rental agency. You don't need that to BUY a car. You don't need that to BUY A HOUSE. If you absolutely need those things it needs to be all caps, bold, at the top and you need to be able to do them ahead of time. I'm not letting you call any of my friends at 5:30AM. If you're going to continue to require those things, shut down the 24/7 program and make people come into the office.

Sarah M. 
Évaluation :
5

Love this location and the staff. They are fantastic!

Brian B. 
Évaluation :
5

Everything was done very professionally and the staff were helpful and accommodating. I would use them again.

Clarise W. 
Évaluation :
5

Fast, friendly and efficient return

Peter D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Neil B. 
Évaluation :
4

The truck we rented ran very rough- particularly engine power and sluggishness. We traveled 11 miles yet had to put 3 gallons of fuel- and pay mileage. That is extremely excessive especially when the truck ran so poorly resulting in excess fuel usage and additional cost to us.

James A. 
Évaluation :
5

N:a

Sandra H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

teresa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa C.  |  Expérience générale 
Évaluation :
5

When I picked up the trailer, the representative was attempting to resolve an issue with a customer on the phone for an extended time. Thankfully another representative was finally available to assist me after 20 minutes. On the flip side, returning the trailer took less than 5 minutes.

Damon X. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JODA C. 
Évaluation :
3

1) Front tire needs to be replaced. 2) Needs wiper blades. 3) Was told I could dropped truck and tow to any U-Haul close to where I was moving to !!!

Darlene P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jon V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian B. 
Évaluation :
5

Great front desk person! Service et produit excellents!

CATHERINE N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanne A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nichole B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lani G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian B. 
Évaluation :
5

very efficient and Jai was great and handled a very smooth process

Tom M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas R. 
Évaluation :
3

I told the employee and the owner about the issues and the level of disappointment and discomfort due to the quality of the truck and all that was said was oh no.

Brandon S. 
Évaluation :
5

Daniel did a great job and it shows he knows what he's doing. Couldn't ask for a better experience.

Louis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darnell T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolanda D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus W.  |  Online Move In 
Évaluation :
1

First, the vehicle I reserves wasn't available. Then when I had to settle for the next size up which may not have gotten down the street I needed to travel, your company refused to process both my credit cards as well as my bank card. This forced me to walk down the block to a gas station to use a questionable ATM to withdrawal cash to pay with. The whole time the employee was rather indifferent to the whole situation. So no, there will be no next time.

Patrick L. 
Évaluation :
5

Tina Pintor does an excellent job for the "Customer"! She does seem to take pride in her work. It's not just a job! Merci.

Kathryn M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

victoria t.  |  Expérience générale 
Évaluation :
5

We didn't like all the changes the night before and the moments before we were supposed to pick up the truck. The size of the truck and the location of pickup were changed 3 times. And the location we picked up at was not convenient.

Jerry B. 
Évaluation :
5

Everything was great and staff was friendly!!

johnathan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale D. 
Évaluation :
5

The staff were very knowledgeable and helpful. They went out of there way to make sure I knew how to use the equipment and what to do when I returned it. I will definitely use them again in the future.

michael K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billy B. 
Évaluation :
5

There is definitely something wrong with the transmission. It was the worse 10 hr drive.

Joanna C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lynwood H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rodney K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

John F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis L. 
Évaluation :
5

A paying customer should be able to pick the truck\trailer they want

Douglas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug S. 
Évaluation :
5

All I have to say is wow, the assistant manager of this place (Jeffery) is amazing. He's always so helpful in getting my rentals done quickly and efficiently. The general manager is very nice too, would definitely recommend this location.

James J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rennie L. 
Évaluation :
5

Clean the trucks and make sure the trucks work well, we have many issues with the truck to our way to Texas, we call road services because with have many issues with the truck and when they answer they hang up on us the 3 times we call. The truck was so hard to drive. We waste more money on gas. The truck was very bad, not a good truck they give us from the store. Never again we come to get services here.

Nancy J. 
Évaluation :
5

Only issue is that coat went up 3-4 times in a 2 year period with very little notice. Usually only 1 month. Would have stayed if cost didn't continue to go up.

shannon m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dalton h.  |  Premières impressions 
Évaluation :
4

Regarding the rental, my understanding was the rental price was for a 24 hour period. I initially elected to reserve the trailer for an 8 hour period, 8:00-4:00. At pick up I was told I could extend the 8 hour period if needed at no additional cost. When I called at 3:00 to extend the return time to 6:00, I was told it would cost an additional $20. The associate then agreed to extend the return time at no additional cost. When I returned the trailer at 5:45, the associate informed me I would be charged an additional $20. I explained the conversation I had earlier at 3:00 that there would be no extra charge. This associate also agreed to no additional charge. This extra charge situation needs to be explained fully at initial check out. A 24 hour rental fee should apply to the full 24 hour period, regardless of when I return it prior to the 24th hour. If I give you an estimated rental time of 8 hours and then call to extend it ( assuming availability) with the understanding there will be no extra charge, that is what I expect. The rules should not change after initial check out.

KEVIN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
5

Staff came out as pulled in to the lot to drop off the trailer and quickly had me on my way. Excellent service!

Craig U. 
Évaluation :
2

Didn't deliver the ball mount that was ordered. Also the electrical wires were just left in the trunk of the van even though the official U-Haul YouTube shows to route outside the vehicle. Installer even said he didn't know how to do it. Then when asked what ball mount to get for my van, was given the wrong info with a drop instead of a rise. This resulted in the trailer bottoming out on every little bump until I was able to return to U-Haul to have the ball mount corrected.

Mark W. 
Évaluation :
5

Absolutely spectacular from start to finish! I will happily recommend UHaul boxes/storage/shipping to everyone!

Carol B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Milda M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeri P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERI P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jean G. 
Évaluation :
5

Everything went smoothly. Keep up the good work. Merci!

robert P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
5

Outstanding service and customer support

eugene J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL F. 
Évaluation :
5

I sustained a fall while walking into my storage unit, as another unit had oil leaking from it. The staff promptly addressed the issue, asked if I was alright, made efforts to clean the floor and ensure this would be rectified.

Jessica H.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Nothing can be done to improve. Rental, extension and turn in were great. The employees were cheerful, helpful and knowledgeable.

Leonard L. 
Évaluation :
1

The associate advised me to put my front wheel car in neutral vs brake when we hooked it to the tow. This caused the straps to fall off twice and had to get assistance as we though the tow broke. I also sent back for my order for a sofa cover and instead was given furniture pads and charged more. It wasn't until I returned the truck that I realized the unexpected charges.

Rosanna A. 
Évaluation :
3

The price of a car dolly rental is far too much. Basically 60.00. I had it returned in less than 4 hours. I didn't travel more than 20 miles with it. The tire straps were in poor condition. It got the job done done but I think there should be some exceptions if you are using it in town and return it sooner than what the rental time was for.

stacey K. 
Évaluation :
5

Best experience I could possibly have!!! The staff was so helpful, knowledgeable and kind. MS. Julian was definitely on point about everything. She was the bomb.

Pamela W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTHUR M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTHUR M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William G. 
Évaluation :
5

Kass was a Wonder to the company

eric H. 
Évaluation :
1

We were told when we went in the first time to see what size trailer they had available and the price that we would have the trailer for 24 hours then when we came back to pay for the trailer their employee

ANGELA B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis P and Mar C. 
Évaluation :
5

Very very efficient. Drop off took less than ten minutes and the gentleman who helped me was fantastic. Je les recommande fortement. 

Paul B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yevs C. 
Évaluation :
5

Everyone completed their tasks w/o issue

Rodney W. 
Évaluation :
3

The outside of the truck was all dirty the windshield was dirty and front end need a ball joint's you go about 45-50 miles per hour and starts pulling to the right

Chris S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra R. 
Évaluation :
2

We rented a trailer for 24 but returned it in 2 hrs. My husband unhooked it and went in to let them know hey the trailer is in MM1. He comes home and 24 hrs later we are doubled charged even AFTER speaking to another associate

Kristina S. 
Évaluation :
1

I was charged a extra when I returned my uhual they said they were training someone he accidentally did it this over drawn my bank account causing extra charges

bobby S. 
Évaluation :
5

Jordan was rude when she called me about returning the truck, it was late, but she needs lessons in customer service. All the other girls gave excellent customer service, above and beyond. Thanks Patty Rainwater

Patricia R.  |  Premières impressions 
Évaluation :
5

Staff was very helpful and always answered any question that I had. Would highly recommend this U-Haul facility to all my friends. Thanks to all the staff that I personally dealt with.

james s.  |  Expérience générale 
Évaluation :
1

I have never had so much trouble picking up a reservation in my life. Not only was I sent around town to two different locations because the original place didn't do “one way” trucks, but the second location where I got the truck had no idea about my reservation, or my equipment needs, all of it which I payed for in advance. I had to swap out the truck twice due to the cab being unacceptable (the literal Cab liner was falling in), and my order took over an hour to rearrange since no one could figure out how to reimburse the difference to my card from my paid in full reservation. Really disorganized, really unhappy, and I was told “yea, unfortunately this happens all the time”. Then fix the system! Obviously it's flawed!

Victoria R. 
Évaluation :
2

Ordered hitch install and all tow items. Didn't receive or be charged for the hitch and ball. Then was told a drop for my minivan was correct when I should have gotten a drop. Trailer was hooked up incorrectly. On first bump, the trailer bounced off the hitch and one of the safety chains fell off. Thankfully I noticed. The trailer ended up lodged under the hitch so I was able to"guide it" to the side of the road and avoid any damage.

Mark W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sergio G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
3

Received a call day after I returned the trailer asking when I would be returning it. Apparently the guy that assisted me with my equipment return didn't log it as returned. Got billed for an extra day requiring me to spend time calling to get refund.

Greg D. 
Évaluation :
5

Hire more help.

Richard R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doreen M. 
Évaluation :
5

The staff was very knowledgeable,Got me the right trailer in no time..Knew exactly what kind of hitch I needed.Price was better than what I expected totally 5 star establishment!!!

richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany M.  |  Expérience générale 
Évaluation :
1

I rented a storage unit because I thought I was going to need it for a few months. Turns out I didn't. I only used it for 4 days however I was informed I would not get a refund for the unused days. This is very disappointing and poor customer service seeing that I paid $154 for 4 days. I will be contacting the store manager and/or corporate today.

JENNIFER A J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike L. 
Évaluation :
5

Thank you for your service.

Tina W.  |  Expérience générale 
Évaluation :
4

Would have been 5 stars but for some reason, you do not give prorated monthly bill back. I just paid my bill on the 3rd and the turned unit back in on the 9th. For 6 days, I got charged the whole amount.

David S.  |  Expérience générale 
Évaluation :
5

The young lady that helped us out Rebecca Wells was very knowledgeable and helpful would highly recommend somebody using her in the future

CHARLES F.  |  Expérience générale 
Évaluation :
5

Jeffrey was a great help

Teresa G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary H.  |  Expérience générale 
Évaluation :
5

SECURITY WAS EXCELLENT. STAFF WAS ALWAYS HELPFUL AND PROFESSIONAL. ANYTIME I HAVE TO STORE SOMETHING IN THE MILTON/PENSACOLA AREA I WILL USE THIS UHAUL.

Joe M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIchael C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keyna P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leighjean G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lois S.  |  Premières impressions 
Évaluation :
5

Everyone was very helpful with all our needs.

Jeri P.  |  Premières impressions 
Évaluation :
5

All of the above!! Very good place to do business!!

Cherry F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debbie S.  |  Expérience générale 
Évaluation :
5

Jordan, Jesse and Brigitte were amazing, they were very kind and helpful

Bruno P.  |  Expérience générale 
Évaluation :
3

I had 2 items in storage that got green mold and gray mold on them because the unit leaked in one corner near the door. The table and antique suitcase are ruined. I have to file a claim,but doing that is a nightmare. The value of the items was approx$1000

STEVE D.  |  Expérience générale 
Évaluation :
4

Jordan, the manager there went out of her way to make sure me changing locations to the one in Milton was so helpful.

DONALD D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelly A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DeVante J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John M.  |  Expérience générale 
Évaluation :
4

CONS: I don't like that I can't get into my indoor storage unit until the office opens. I don't like that there are only two indoor garage parking spaces and only a few carts on wheels. If the garage is full of cars, you have to wait until people leave and who knows how long they'll stay. There are dozens of units behind the sliding doors once into the garage. It's convenient if you get to use it but not if you're sitting in your car waiting to get in and have to leave. I really do love the garages but it's just not convenient. The business model is horrible. Once you are in the garages, if someone else is using the carts, you've gotta wait for those too. PROS: I like that there was a dumpster to dump things in that I didn't want to keep. I like that maintenance crew was immediately there checking on things when someone did come into the garages. It felt safe. I like that the bathrooms were always kept clean no matter when I came. I loved the price for the 5x5 that I had. CONCLUSION: I'm glad that this was my last experience with storage units. I'm pretty much done with them. With recession/inflation now, what I paid for a unit, pays a bill, so I can use the freed up money. Thanks for the time I had there. It really was almost perfect.

Barbara R.  |  Expérience générale 
Évaluation :
2

I made a reservation online for a storage unit and vehicle pick up several days in advance. I was under the impression I reserved a specific dimension for the unit and a specific size truck. When I checked in, however, I was told that both the unit and truck sizes I had reserved were unavailable. This left me wondering what the point of a reservation was since it did not guarantee me the sizing options that I desired.

Wilton F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paula r.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ADRIAN C.  |  Premières impressions 
Évaluation :
5

CLEAN, WELL MAINTAINED, SAFE. STAFF WAS ALWAYS COURTEOUS AND AVAILABLE.

stephen h.  |  Expérience générale 
Évaluation :
1

I rented a storage for 1 month with the option of continuing it, they sold out my storage on the third day I owned it, I didn’t even get a chance to move it in before the sold it to someone else

daniel w.  |  Expérience générale 
Évaluation :
3

Cost is getting out of hand

THOMAS L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE S.  |  Expérience générale 
Évaluation :
5

Fantastic, what i thought would be a big problem was handled by Jordan perfectly, She fixed it fast with my total satisfaction!!! Facility and staff were always very help every time i have been in, which this has been alot this year. I had 4 storage units and Jordan helped me get them down to 2 which took a huge load odd my mind and eased the stress of moving. Thanks so much to Jordan and the crew, I will recommend you every time I can. jr

james r.  |  Premières impressions 
Évaluation :
5

Jeffrey and Brigitti were very nice and helpful, incredible ability to do a great job…

Bruno P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ashley S.  |  Expérience générale 
Évaluation :
5

Merci.

paula r.  |  Premières impressions 
Évaluation :
4

I feel that the storage units are a little over priced.

Richard A.  |  Expérience générale 
Évaluation :
5

The convenience of card entry and the security of the building is the way it aught to be.

THOMAS W.  |  Expérience générale 
Évaluation :
4

Seals on bottom of door not seal well . When it rain In Conner of store unit got wet inside . Unit 362 and 580 .

Lawrence G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vaughan s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kari H.  |  Expérience générale 
Évaluation :
5

Storage facility was great. The 20ft box truck we rented from Orlando vibrated at 50 MPH and turned a 7 hour trip to a 9 hour trip. Very nerve racking. The truck TT 5375K needs to be put in for service immediately. Very disappointed with the truck rental aspect of UHAUL but need to make 1 more trip and hesitant to use UHAUL.

alvin p.  |  Expérience générale 
Évaluation :
4

Great facility and easily accessible but a bit pricey with no discounts.

Teresa C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melinda H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james t.  |  Expérience générale 
Évaluation :
1

Did not use never checked in told them I could not use to far from the location I had reserved in Pensacola that did not have the unit for my reservation available. Was told that this always happens and they do not keep units for reservations and sent me to Milton. When I got there I realized it was to far and did not take the storage unit and let them know that at the office. There was no move in or out was never given a unit or unit number

Daniel S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel S.  |  Expérience générale 
Évaluation :
5

The staff and facilities,at this location,are top notch.HIGHLY recommend!

James S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA P.  |  Premières impressions 
Évaluation :
5

Very clean and organized. Very secure and staff was very helpful in renting

courtney m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joyce H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S.  |  Expérience générale 
Évaluation :
5

Employees were extremely frendly, knowledgeable, helped with my questions. Overall it was a great experience.

John D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nina W.  |  Premières impressions 
Évaluation :
5

The manager was very excellent and really help me

George G.  |  Expérience générale 
Évaluation :
5

Easy turn-in process for 15' truck drop off, storage unit rental process went quickly. Helpful employees.

Mark M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

derek w.  |  Expérience générale 
Évaluation :
5

I wanted to store my loaded 26 foot moving truck overnight in the parking lot awaiting my vehicle that was going to be loaded onto a car carrier. The car was going to be available the next morning, however the manager stated that it is against company policy to allow a loaded truck to be left, even for just one night. She indicated the policy was for "insurance purposes". What is the risk or exposure to UHaul? A simple hold harmless agreement could be signed relieving UHaul from all liability. This policy needs to be re-visited.

Eric S.  |  Expérience générale 
Évaluation :
5

The staff at the uhaul moving center in Milton Florida are top notch I would have been lost without their help!

Chad S.  |  Online Move In 
Évaluation :
3

Pricing is absolutely to high for the services provided.

Chris C.  |  Expérience générale 
Évaluation :
5

Gena and the staff were excellent. Highly recommend this location. Jim Stafford

James S.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

christine h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chuck a.  |  Premières impressions 
Évaluation :
4

I had dust all over my stuff from the construction going on inside

paul k.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kasey j.  |  Premières impressions 
Évaluation :
5

Thank you all for the outstanding help you all have us in our time of need for storage we hope you all have a very blessed new year

Debra W.  |  Expérience générale 
Évaluation :
5

Kris and the other guy working made renting a storage shed and truck so easy. I appreciate all their help during my crazy chaos

Brandi M.  |  Premières impressions 
Évaluation :
5

Love y'all

kathy m.  |  Premières impressions 
Évaluation :
5

Really clean..modern...helpful staff

sandra r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert k.  |  Premières impressions 
Évaluation :
5

I was in a pinch needing a small space to temporarily store a few items and this U-Haul storage facility came through! Being able to use the online service and immediately gain access to a unit saved a lot of stress and time. Will absolutely recommend to all my family and friends.

Eva G.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tracie g.  |  Premières impressions 
Évaluation :
5

Very pleasant experience

William W.  |  Premières impressions 
Évaluation :
5

Very clean and the staff was accommodating

TIMOTHY O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jimmy c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amanda c.  |  Expérience générale 
Évaluation :
5

All staff promp friendly and helpful

sandra r.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Amy W.  |  Expérience générale 
Évaluation :
5

Nice, clean, and friendly

ROBERT W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan T.  |  Expérience générale 
Évaluation :
4

The access doors were nor clearly labeled employees only and the staff was not attentive to the buzzer to talk so I had to walk all the way to the office in order to get in. Not good when things are time sensitive and moving is physically exhausting

Cynthia L.  |  Expérience générale 
Évaluation :
4

Bien

Cassandra S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA M.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Sonya C.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip L.  |  Online Move In 
Évaluation :
5

The young gentlemen on early shift and next shift were amazing , funny and oh so helpful they did a great job

valerie t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOB F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Betty b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M.  |  Expérience générale 
Évaluation :
5

Courteous, knowledgeable and helpful.Mo standing around waiting.GREAT customer service!

James S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

arturo l.  |  Expérience générale 
Évaluation :
5

Awesome staff

Janet W.  |  Premières impressions