Customer Reviews for U-Haul Moving & Storage of Murrieta

5576 évaluations

25086 Jefferson Av   Murrieta, CA 92562
(On the Corner of Jefferson and Los Alamos just south of Murrieta City Hall)

(951) 239-4648

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(951) 239-4648

25086 Jefferson Av
Murrieta, CA 92562
(On the Corner of Jefferson and Los Alamos just south of Murrieta City Hall)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

My storage was not available when arrived. Wasted my time and gas expanse. Unsatisfied service.

KAREN L.  |  Expérience générale 
Évaluation :
5

Best service, staff, and storage facility. Made my moving experience a breeze. Thank you Murrieta UHUAL

Laticia F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sara E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler C.  |  Premières impressions 
Évaluation :
5

Like the self service part when returning after hours.

MAULESH D. 
Évaluation :
5

Victor helped us in Murrieta. He was very nice and gave us great service! Definitely the best service we've had there! Thank you again Victor!

JEAN V. 
Évaluation :
1

Well for one thing I was told it was a 17 footer as they had no 15 footers available which cost me an extra 10 dollars. When I measured it it was 15 feet counting the 29 inches above the cab to the back door. Which I was told by several different uhauls is not counted as part of the overall length. Didn't know you needed the extra 10 so bad.

CALLEN M. 
Évaluation :
5

You do realize u-haul clean isn't really, don't you. That being said it looked just like every other u-haul truck. Clean, I think, would be stretching it though. Both attendants were personable and friendly

Gordon M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
5

I got great customer service getting the van and taking it back! Merci

SEBASTIAN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele K. 
Évaluation :
5

This is an outstanding location. The management and staff are top notch. We have used their trucks and storage facilities for a couple of years now. Friendly can do attitudes and knowledgeable staff will keep us coming back.

COLE H. 
Évaluation :
5

From the operator who made my reservation to the the front desk when I arrived and when I delivered the truck. Very professional and pleasant, helpful.

Manuel E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Tim was friendly and professional

WILLIAM L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Julie V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHAD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie S. 
Évaluation :
5

The truck I rented had 180 000 miles on it. Ran fine but I worried. I tried reaching the office on the phone but could not get through, even after a long hold. The recording kept suggesting going on line which was tough to do because of driving. I finally pulled over and went online to get my question answered (about after hours return). There was an accident on the freeway which caused me to miss my return time.

Carliene A. 
Évaluation :
2

The staff at the Uhaul location were helpful. However I am very dissatisfied with the company reservation policy. I provided my credit card info and move in date when I placed the reservation over the phone with customer service over the phone. They explained that this will reserve my unit that they said was available. When I went to the Uhaul site to check my storage unit and finalize payment for my reservation the unit was not even available! I was told it was just a waiting list not an actual reservation. This is not acceptable and this process is misleading and should be corrected!!!

ANN T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES L. 
Évaluation :
5

Rent a storage space was fast and easy. Staff was always helpful. The facility was always clean and felt secure.

Daisy R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan Thomas T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jerald J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Glenn L. 
Évaluation :
5

Nothing. It's all good.

ROBERT L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorenzo T. 
Évaluation :
3

Not overbook appointments. I paid to reserve storage and had to use another due to poor planning. I just hope I get my deposit of 50,00 $ back.

DAVID T. 
Évaluation :
5

Excellent customer service from everyone. Great location.

Alan M. 
Évaluation :
5

My customer service rep this morning was very knowledgeable, helpful and fast. He was friendly and got me on the road fast.

Michael E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey R. 
Évaluation :
1

I was on a big time crunch because I hired movers in Temecula and then movers again in Pasadena. The day before the pick up location was changed without my consent. Picked up the truck brought it to my apartment and apparently someone left their own personal lock on there and I could not have access to the truck I had to bring it back to the pick up location to get another truck that took about two hours of the time I paid for the movers. It was a very very very very very stressful morning

Theresa S. 
Évaluation :
5

They always try to help with any issues I have and always ready when I arrive.

Eileen K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHANNAH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAROLD S. 
Évaluation :
5

No changes are necessary, the staff was professional and polite.

DONALD B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ritchie R. 
Évaluation :
4

For now nothing to say.

ELIODORO E. 
Évaluation :
5

Quick in and out experience. Friendly staff had concern for my time and was helpful to another guest. Thanks U- Haul

Paul K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZYRUS P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Josh O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAMON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATALIE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD C. 
Évaluation :
5

Great customer service at this location!!!!

Paul P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Spencer H.  |  Expérience générale 
Évaluation :
5

Tim and the staff at this location are awesome!

Spencer H.  |  Expérience générale 
Évaluation :
5

No better place to do business. Tim and staff are excellent.

Spencer H. 
Évaluation :
5

You guys were awesome. No complaints

Daniel C. 
Évaluation :
2

Was overcharged by a lot. Super not happy

Aaron R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMANTHA R. 
Évaluation :
5

Best experience I've had at any storage facility. Very clean facility and great friendly staff to help out when ever we needed help. Would highly recommend the facility for any of your moving and storage needs.

Christopher T.  |  Expérience générale 
Évaluation :
3

The fuel level on my contract was not updated before I left and consequently had to put in a half a tank more fuel than I should have in order to return the truck. They should be more careful when filling out the contracts.

ANGELITO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRAD B. 
Évaluation :
5

Make sure the chains won't drag.

Maria W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SCOTT S. 
Évaluation :
5

Easy access...No stairs..!

Lee M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Warren L. 
Évaluation :
3

The truck was awful! The suspension and shocks made the truck bounce up and down so much we got nauseated and threw up, had to pull over so many times, such an awful inconvenience!!! The steering wheel was stuck to the right as the truck needed an alignment it was so bad! Never again

Oscar P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT M. 
Évaluation :
5

It was a very good experience.

CLIFTON C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joanne B. 
Évaluation :
3

Workers never helped you when you walked in or greeted you. Very rude. Customer service is huge with Me and they always failed at this on more then 6 occasions.

Joseph T.  |  Expérience générale 
Évaluation :
3

They didn't have much staff so I stood around for quite awhile

Kevin L. 
Évaluation :
5

First time renting a trailer. Great experience from beginning to end. Thank you to everyone that helped.

Patrick W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Saliha M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILLY L. 
Évaluation :
5

Nothing, just keep up the amazing customer service, thats why i am a repeat customer

Earlis G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERNESTO M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BAN S. 
Évaluation :
5

Yo, I appreciate yall so much, I explain why I was renting the enclosed 5x8 and was told it was supposed to be for one day. However I got it for the 4 days and thats really amazing. Walked in was greeted and helped asap.

Akash P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PATRICIA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason K. 
Évaluation :
5

All good. Thank you.

ANDREI M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SACHIN D. 
Évaluation :
5

I was very satisfied with the service and with the gentleman who was helping me on front desk Thank you Thank you

MOHAMMAD A. 
Évaluation :
5

The team at this location is awesome. I will be back for future rentals.

JUAN R. 
Évaluation :
1

Sorry to say I had a horrible experience with the truck I rented. It was poorly maintained (4 quarts of oil low), the cab was dirty, the driver's door let in large amounts of outside air while on the road and the A/C did not work. When I returned the truck no attendant came outside to greet me to complete the check-in. After waiting 20 minutes I finally had to go inside the building to look for someone to help me. I was finally able to speak with an employee who later introduced me to the owner, Alex Moore. Alex patiently listened to my complaints. He and I inspected the truck together and afterwards he refunded the mileage fees and part of the rental fees. My experience with all of the employees I encountered at this U-Haul location was generally positive and I found them to be very courteous and helpful. Unfortunately, the truck I rented was in such poor condition that it never should have been allowed to leave the facility in the first place.

TERRENCE E. 
Évaluation :
5

Everything was excellent thanks

DEBORAH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen B. 
Évaluation :
5

Get more associates like USMC Veteran Tim on your Team. He is the epitome of customer service and satisfaction.

JAMES B. 
Évaluation :
5

Nice guys!

NICOLAS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clara C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICENTE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaun B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL F. 
Évaluation :
5

Excellent customer service. Always friendly and very helpful with patience.

Fernanda G. 
Évaluation :
5

Tim was extremely helpful as well as attentive. Great place.

DENNIS M. 
Évaluation :
5

Nothing, your staff is very professional and friendly. Great experience would come back again.

MAX M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOYCE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnna M. 
Évaluation :
5

Customer service and equipment is awesome! Keep up the good work.

Zyrus P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANGELA C. 
Évaluation :
5

very nice and convenient way to go

Mark P. 
Évaluation :
5

very good

JOEL T. 
Évaluation :
4

Employee that checked out vehicle did not walk us out to vehicle, mileage out on service contract was 68 compared to the 117 on the odometer. Fuel was inflated over what the true level was by 1/8 of a tank. Rear of vehicle had sawdust and wood chips and floorboards were dirty. Vehicles air conditioning is intermittent.

MICHAEL B. 
Évaluation :
3

Had to wait a while to check in vehicle

GUY F. 
Évaluation :
5

Rent all the time Always polite and great service

DOMENICK B. 
Évaluation :
5

The young lady that helped me was very helpful. She was able to help me decide what equipment I needed to do the job, very respectful, attentive and friendly.

JOSE G. 
Évaluation :
1

The young girl that helped me get my trailer was great. All the men working here have one speed extremely slow. There was a line all the way around the inside of the store when I returned the trailer. 2 employees helping people. They were not bothered by how busy it was and were moving at a snails pace then one of them goes on break. I finally got up to the counter after 35min. He sent me outside and said someone would be right out to check the trailer. Aftersitting outside for 20min I finally had to go inside and speak my mind to the guy. 50minutes to return a trailer. Ridiculous! These guys all hate their jobs and it shows

BRANDON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel S. 
Évaluation :
5

Excellent

MIGUEL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jocelyn R.  |  Online Move In 
Évaluation :
4

Inside of the storage unit smelled musty and faintly like dead critters. Other than that the facility was clean and nice

Brent S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henrietta G.  |  Expérience générale 
Évaluation :
5

I always have a pleasant experience with U-haul employees.

RICARDO G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA J.  |  Expérience générale 
Évaluation :
5

Great people at this facility. Of high praise, are Alex, and Tim. Alex makes me want to use no other company except U-haul.

Timothy I.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHREE H.  |  Expérience générale 
Évaluation :
4

You need to take the staff to school… No one ever knows what's going on or what they're talking about. We were also Told that our moveout month would not be prorated… They ended up returning the last month

tyler l.  |  Expérience générale 
Évaluation :
5

Great service! Easy to get in and out.

Spencer H.  |  Premières impressions 
Évaluation :
5

Merci

Chris F.  |  Premières impressions 
Évaluation :
5

I did not have any problems. Very happy. My contents in storage were kept nice. Absolutely no problems.

Gina F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S.  |  Premières impressions 
Évaluation :
5

Very professional service

SHELDON W.  |  Premières impressions 
Évaluation :
1

My rating is not about the people at the facility but rather that U-Haul overbooked the storage facility and our space was not available when we got there. We had helpers hired and were paying them while a resolution was sought. They called the next closest facility but the space wasn't as large and we couldn't fit all our items into it. They didn't have a smaller unit so we had to rent another one elsewhere. We were late to an appointment because of all the extra travel time. Altogether a very bad experience

linda w.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jason k.  |  Expérience générale 
Évaluation :
5

The staff is helpful and interactive. Sometimes there might not be enough staff but that is business. I always feel like I am important to the business/company so I keep going back. I will do so next weekend too. I wish there were more storage units available.

Diane D.  |  Premières impressions 
Évaluation :
5

Thank you for your friendly help

CAMILO C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy T.  |  Premières impressions 
Évaluation :
5

Outstanding location.

ALEXANDER M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael s.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eugina W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rhonda M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICARDO G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sorothavy S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy A.  |  Premières impressions 
Évaluation :
5

I had my personal things stored at this U-Haul for over 2 years I was always able to go when I needed always felt safe and secure, if I need to store my belongings again I would choose this U-Haul. Thank you

Alice F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Watson A.  |  Expérience générale 
Évaluation :
5

Staff was very friendly and accommodating. They were able to find storage for me and change yhd drop off site to the same location. I very much appreciated their effort and professionalism.

DOMINADOR J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bruce m.  |  Expérience générale 
Évaluation :
5

They were very helpful and had a very good service

lucila b.  |  Premières impressions 
Évaluation :
5

Staff was courteous everything I needed was done

brian t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan R.  |  Expérience générale 
Évaluation :
5

The staff were friendly and helpful. The facility is clean and easily accessible. It would be more beneficial if the office remained opened for a couple more hours into the evening.

LAURA E.  |  Premières impressions 
Évaluation :
3

Store was understaffed and everyone that needed help had to wait a very long time. Phones rang with no one to answer. People (trying to get propane left and went elseware as we have done in the past at this location)

SHARALYN O.  |  Expérience générale 
Évaluation :
5

The staff at U-Haul In Murrieta are very very kind, helpful, and a joy to do business with.

Carolyn B.  |  Expérience générale 
Évaluation :
5

Great and very pleasant

Rudy M.  |  Expérience générale 
Évaluation :
5

A little surprised at the charges for returning the truck to the incorrect facility.

RAUL C.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Brett P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTICE O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nona N.  |  Expérience générale 
Évaluation :
5

Great to do business with a company who value customer satisfaction.

Sharon P.  |  Expérience générale 
Évaluation :
5

The only comment I can add is that the price is a little high and I feel that you should only pay for the time you use the unit. I would have preferred a pro rated money return on unused time in the rental.

Theresa W.  |  Expérience générale 
Évaluation :
3

Often times the staff at the desk were unprofessional and even rude at times and on two occasions refused to wear a mask during this Covid 19. To be clear; some members of the staff were concerned bract professional and helpful, but often times not.

CHRISTOPHER G.  |  Expérience générale 
Évaluation :
5

Fantastic! This place is absolutely amazing, and the staff was incredibly friendly and helpful. The facility is very convenient. The unloading area is shaded, and the facility itself is air conditioned. Dollies make taking boxes and heavy items to the storage locker a breeze, and the stairs to the second level are minimal. Returning the truck was painless and quick. I absolutely recommend this Uhaul.

CHRISITNA W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark V.  |  Premières impressions 
Évaluation :
3

Though the experience was pleasant enough in the beginning and the facilities were satisfactory other than the slightly-too-warm storage facilities; due to technical glitches in the system, interactions with certain employees and certain peculiar policies, I will not be a returning customer.

Amanda K.  |  Expérience générale 
Évaluation :
5

Thank you very much it has been a great experience best storage I have had yet

michael h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sally D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luvinia G.  |  Expérience générale 
Évaluation :
5

Thank you for your services.

Patrica L.  |  Expérience générale 
Évaluation :
5

Alex and his staff have helped me over the past year with a very difficult move across Country and back. I'm very thankful for all of their help!!!

Debbie H.  |  Expérience générale 
Évaluation :
5

Quick and easy! Amazing location.

jovita s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandra h.  |  Expérience générale 
Évaluation :
1

They scammed me! Charged me for storage when I told them I did not want storage! Extra 129,95 $ and lied to me!!! I disputed the "extra charge" with my bank. Andrew at Murrieta,Ca location (Manager) Lied said he would not do a credit for it. Said he would send me to collections if I disputed it! Very horrible customer service!!!! I run a business and if Andrew worked for me he would be fired. Total charges one way trip 24 hrs. Just for a 10' 19,95 $ truck they charged 330,00 $? Outrageous!!! I will never recommend them!! In fact the opposite! Thank you for your time.

Jill S.  |  Premières impressions 
Évaluation :
4

Great experience. Employees were very helpful

Marvin R.  |  Expérience générale 
Évaluation :
5

The staff at this location was very professional.

James C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy W.  |  Expérience générale 
Évaluation :
5

Uhaul is always clean, staff is always friendly and helpful!

SARA H.  |  Expérience générale 
Évaluation :
5

Only issue was access. If there weren't any return rental vehicles blocking the main driveway, access would have been a bit easier to figure out. Unfortunately there wasn't any posted signage for the storage facility out back. Once I asked an employee it was explained how to get into the back lot.

William M.  |  Online Move In 
Évaluation :
3

Although it is a nice facility, the patrons pay through the nose for it. I was paying 65,00 $ a month for a 5x5 space and found a 8x10 space for the same price.

Sean O.  |  Expérience générale 
Évaluation :
4

The size of the storages are bit smaller than other storages nearby. The only reason I rented the storage the convince of dropping the U-Haul truck at the same location of the storage.

Fadia I.  |  Premières impressions 
Évaluation :
5

A+++++++++++ for the staff and facility!!!

Alyssa H.  |  Expérience générale 
Évaluation :
5

Easy access to storage units and helpful staff.

Ronald M.  |  Expérience générale 
Évaluation :
5

Very convenient to get to . Always clean.

Cooki w.  |  Expérience générale 
Évaluation :
5

The service representative was knowledgeable and helpful.

PAUL W.  |  Premières impressions 
Évaluation :
5

My experience was awesome.

Mack L.  |  Expérience générale 
Évaluation :
5

Very nice experience

Anthony M.  |  Expérience générale 
Évaluation :
5

Amazing

William G.  |  Premières impressions 
Évaluation :
5

Real friendly always there 2 help u very with our needes

Steve L.  |  Expérience générale 
Évaluation :
5

The Customer service employees were very amicable and accommodating. This is a plus to the company.

Mack L.  |  Premières impressions 
Évaluation :
5

The rental facilities are clean as well as the trucks. Staff are helpful and the price is reasonable.

Obrian M.  |  Premières impressions 
Évaluation :
5

Great experience

Danny U.  |  Premières impressions 
Évaluation :
5

Excellent service, clean, and secure.

Wayne N.  |  Premières impressions 
Évaluation :
5

Our experience was helpful and professional from start to finish.

Jacqueline B.  |  Expérience générale 
Évaluation :
5

Great professional staff, knowledgeable, and helpful. Merci.

Eileen B.  |  Premières impressions 
Évaluation :
4

The inside was kept clean but the out side was trashed by my building, I guess from the homeless.

robert m.  |  Expérience générale 
Évaluation :
5

Eva and crew were very helpful, recognizing how exhausted our group already was and expediting our unloading the 26' truck's contents into our storage unit. Hot day, holiday weekend...

Daniel L.  |  Premières impressions 
Évaluation :
5

Very friendly staff. Great experience considering I found new muscles I didnt know I had! Thank God its done!!

Marilynn T.  |  Expérience générale 
Évaluation :
2

Staff was overwhelmed with customers, waited in line 30 min to rent my uhaul and during check out waited in line another 30 to 45 min just to tell them I moved out of storage. Also Was overcharged.

Gilberto C.  |  Expérience générale 
Évaluation :
5

good service

Timothy B.  |  Expérience générale 
Évaluation :
1

Literally took my 3 weeks to get a hold of someone at the location, maybe give the cal center employees the cell phone number of retail employees or something

Momo J.  |  Expérience générale 
Évaluation :
5

Exceeded all expectations!

Robert T.  |  Premières impressions 
Évaluation :
1

I was sold an unavailable storage unit. This resulted in a waste of time of having to "hope" a similar unit was available. There were multiple charges and reversals on my CC. The employee did not know

steven v.  |  Premières impressions 
Évaluation :
5

Thank you for your providing this service.

James J.  |  Expérience générale 
Évaluation :
2

1) This is a very busy location- the management should ensure adequate staffing at the check in/out desk on the weekends 2) staff doesn’t seem to adequately understand your policies; ... more- call

Barbra D.  |  Premières impressions 
Évaluation :
3

A lot of time was wasted trying to get two keys coded for my storage unit, it was found to be an error on the system side for not being updated. ROUTINELY UPDATE YOUR SYSTEM for time and safety.

Allen M.  |  Premières impressions 
Évaluation :
5

Really clean and convenient! Even have little drinking fountains in the storage facility that really helped when I was thirsty from moving all day

Lauren D.  |  Expérience générale 
Évaluation :
4

when checking out there were snags. Left on hold for over thirty minutes on the phone, didn't get a return call as promised as they were supposed verify empty unit, had to repeatedly call them.

justine c.  |  Expérience générale 
Évaluation :
5

Super nice facility. Knowledgeable helpful staff. Highly recommended if you are considering moving or storage.

Rick K.  |  Expérience générale 
Évaluation :
5

Too much money for the few things I had but the place is very nice

Mike A.  |  Expérience générale 
Évaluation :
5

Great service.

amrik t.  |  Expérience générale 
Évaluation :
5

This company U-Haul is a very good I will recomend to all my friends and family. Thank you for your service. Loida and God bless.

Loida Q.  |  Expérience générale 
Évaluation :
5

They are great

Angelina R.  |  Expérience générale 
Évaluation :
5

This place was spectacular-helpful and quick in/out. The fellow that checked me in remembered me by name 5 days later after I checked in. Need storage, hauling or moving, use UHaul and this facility.

TIM B.  |  Expérience générale 
Évaluation :
5

Very clean and secure facility. Lawrence was very helpful and friendly, as well.

Kevin T.  |  Premières impressions 
Évaluation :
5

Check in help was excellent, personable, accommodating. Other rep who showed me the storage I rented was also friendly, efficient, thorough and made sure all went well Both responded quickly.

TIM B.  |  Premières impressions 
Évaluation :
4

All employees were very helpful and courteous

rita w.  |  Premières impressions 
Évaluation :
5

You made my life so easy, everything I needed in one location you are the best Go team Murrieta

Sam J.  |  Premières impressions 
Évaluation :
5

This is a very well run establishment. Kudos to all the managers and their teams. It was a great experience. All of the equipment for storage was well thought out and all very handy. Merci.

Ronald T.  |  Expérience générale 
Évaluation :
5

The storage facility is clean and very well maintained.

Michelle G.  |  Expérience générale 
Évaluation :
5

Outstanding!

Michael S.  |  Expérience générale 
Évaluation :
5

The woman that helped me at the front dest was very helpful and nice !

Eric A.  |  Premières impressions 
Évaluation :
4

The only thing that I didn't appreciate was there was not enough trash bins an establishment of this size should have more than one trash bin, it would make it easier for the customers and the staff.

Floyd W.  |  Expérience générale 
Évaluation :
5

My experience was great as well as the interaction with staff. All were amicable.

Mack L.  |  Expérience générale 
Évaluation :
5

The lady heard my concern about tow dolley and initiated a complaint to address my concern.

Nel Hexner J.  |  Réservation 
Évaluation :
5

Great service.

Joe H.  |  Expérience générale 
Évaluation :
5

Great service would recommend to others.

cooki w.  |  Réservation 
Évaluation :
5

Great customer service! And thank you 😊

Ben M.  |  Expérience générale 
Évaluation :
5

Great location, friendly and knowledgeable staff. Definitely use again and recommend to friends.

Caesar B.  |  Expérience générale 
Évaluation :
5

Great service ❤️

Benjamin M.  |  Réservation 
Évaluation :
5

I was leery to use this location because of current ratings/comments. However because I had to return specific equipment I was left to choose this location. No issues. Great service.

CHRISTY F.  |  Réservation 
Évaluation :
3

Employees are lazy, unprofessional & seems they work faster to put a lock on your unit than to take it off when you pay your bill in full a DAY late. Not impressed. My business will go to Life Storage

Brandie B.  |  Expérience générale 
Évaluation :
5

Great service.

DOUGLAS B.  |  Expérience générale 
Évaluation :
1

Terrible experience. Terrible customer service.

pouya r.  |  Expérience générale 
Évaluation :
5

The carts in the indoor storage are really useful.

Andrew J.  |  Expérience générale 
Évaluation :
5

Excellent facility, great staff💯.

Laneal B.  |  Expérience générale 
Évaluation :
5

Personnel are very attentive and courteous. Helpful knowledgeable. I will definitely use these services again

florina c.  |  Réservation 
Évaluation :
5

Everyone one there was great! In particular a girl who might be a manager (played soccer).

Judith R.  |  Expérience générale 
Évaluation :
5

Ray was a big help she did an excellent job and thank you .

Mike A.  |  Réservation 
Évaluation :
5

The staff is professional, and the facility is clean.

julie l.  |  Réservation 
Évaluation :
5

Uhaul is the absolute best storage facility anywhere!

Jennifer B.  |  Réservation 
Évaluation :
5

Your delivery driver Ross was great!!!

Julia M.  |  Expérience générale 
Évaluation :
1

We were charged for an extra day even though we were told we wouldn’t be by the front counter associate John. I called to disputed the additional 59 $charge and was left on hold for an hour by Brianna

Robert E.  |  Réservation 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

Retour
Haut de la page