We set up our appointment and was doing mobile check in truck when the guy came up to us in parking lot telling us we should just go in a not bother with messing around with our phone which we have done at other locations without any issues he said it would be faster. We disagree because that not only caused mix ups but took longer. Once inside the cashier was on his personal phone for several minutes before even helping us out. They also got the time incorrect we arrived as well as left. When we dropped off they tried to bill us again and had to show that we already paid then tried to charge extra saying we were late which we were not they mixed us up with another customer which we thought they corrected it at the site but then we got a message saying the next day we still did not turn in trailer which we called the number of the main line and they hopefully corrected the situation. They are very unorganized and should follow the systems they have in place. Them having us go in did not make it faster and we already were almost completed all it did was expose us unnecessarily. We did however like the way they have drop off station. But we had a universal connector but had to purchase one specifically for your type of trailer. My goal is to help you improve in the future, so thing run smoother and not become a headache to your customers. We went here since it was close, vs our normal rental yard. We may give it one more try in the future and if its as bad as this we are done with this location and future trailer rentals through uhaul.
Location de remorque et remorquage à Murrieta, CA chez U-Haul Moving & Storage of Murrieta
Déménagement en provenance/direction de Murrieta, CA? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Murrieta, CA 92562 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Murrieta, CA
Les remorques fermées à Murrieta, CA sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage of Murrieta!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Murrieta, CA 92562. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage of Murrieta représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Murrieta, CA conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Murrieta, CA !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Well....can't think of anything. I didnt have the app ,at that time so I was just a little late (got locked out of my house)..forgot to keep my garage remote), so after 7 I wasnt sure where to park. I dont like to back up where other trucks are, so I just parked adjacent All good... all worked outðŸ¤™ðŸ˜ðŸ¤™ðŸ˜
Great customer service
I reserved a truck at 1130am at a location i chose , signed up online with all information required and received confirmation. When i arrived at 1135 the door was locked with sign saying they were out to lunch from 1200 to 1pm. I called the customer service and they stated they got to lunch at 12pm but it was 1135 what the hell.. So i asked the operator to find me another location which was another 15min away.. the service was good at the second location the clerk told me to take a picture of the gas gage to mark the mileage and gas tank and i did. I had the truck 3 hrs drove 51 miles round trip I added $22 dollars of gas before i took it back to match the gas gauge photo perfectly. I was in a hurry because of the first location making me late so the clerk said he would email my receipt since he had my card on file. When i received my receipt the next day. I was surprised to see an additional charge 35 dollars for gas. There is no way i was off at all or by that much its ridiculous, i have the photo with miles and line on gas gauge.
Not changing location on the morning of pick up
thank you for working with us
Excellent customer service. I had a few little miss haps (nothing to do with U-haul) and they went out of their way to accomodate my needs. A shout out to the wildomar u-haul located on palomar rd and also the 2 ladies from the regional office. Great teamwork and customer service. You guys ROCK
My first time to check in and pick up using the smart-phone app. When I went inside to complete the transaction and receive the key, the counter person seemed rushed or a little distracted. My equipment was blocked in by another truck and I followed him back outside. Not a big deal, but his instructions to me sounded incomplete - and after he moved the other truck, that was the last I saw of him. Finally, but still not quite sure, I presumed that we were done. My drop off return later that day was processed by Tim, and that was an excellent, pleasant experience.
All good....polite friendly customer service reps and a spotless cleans and safe office environment
Great customer service on a Sunday!
Very efficient procedure for rental, especially if you do it on-line. Very courteous and professional staff.
Nice facility and customer service was great. Communication and service were great. Fast and pleasant.
Always my go to uhaul location! Service & supplies are great
My rental experience and having my hitch put on were both amazing. I chose not to have the hitch put on by the dealership where I bought my car. Last time another dealership cut my bumper twice and cost me a la thousand dollars. And The salesperson asked me step by step what I needed with my hitch. I told him I was going to Arizona but he asked me if I needed electrical and other stuff. Of course I did. And this time it was also going to cost me $1,000 at the dealership instead of $333 at U-Haul. I was willing to wait until September to get my hitch put on because it's difficult to find. The manager of the office found the hitch and I got it put on a date before I needed it. They're awesome. I have a storage unit and if I need to continue it I'm going to move it to U-Haul because their prices are far better than cube smart.
This will be my go to uhaul store from now on , super friendly staff i was in and out of there in 15 min ,
I've used this location before because of the friendly and helpful employees.
It was a pleasant and easy experience from start to finish. Thanks Murrieta Uhaul.....
I made a reservation for a one way 2 days in advance and paid for it in advance. All to be told the truck wasn't available about an hour before my reservation while on my way from Los Angeles to Murrieta. I had family driving down to help me move so this was a huge inconvenience. Also, being told the next available at 3:30 was not an option for me, as I said, there was family driving out to help me because we no longer live in the area. They offered no alternatives other than the 3:30 slot which did not work for me. I ended up having to do a round-trip, which cost me more money and more time. It was just a huge inconvenience and I'm disappointed in the way all this played out.
I have rented from this location before and am very pleased with customer service. Eric Witt
The exterior of cargo van was very dirty. I had to wash it myself immediately after driving off the lot. Everything else was standard u-haul.
Waited almost an hour to get the truck, air pressure light came on within the first day and continued to be an issue. Ended up having to get the tire replaced which took days off our trip home. When asked, the Uhaul rep said that it's something that should've been checked at the store previous to us getting the truck.
Everything was timely and in order. Much appreciation for the service.
uhaul availability in California is a major concern and increased the cost of my rental by $650.00 more than what it should have been.