Évaluations des clients U-Haul Moving & Storage of Natomas

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Natomas

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Sharon H. le

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Le client n'a pas laissé de commentaire.

Lisa J. le

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Le client n'a pas laissé de commentaire.

ROSAINI A. le

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Le client n'a pas laissé de commentaire.

Carey T. le

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Because this location is popular, a long line prevented quick processing.

Keishna J. le

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Howard and the rest of the team were very professional and accommodating. In making my purchase decision. I don't give reviews often but my experience was far greater than i have ever received at any other location. Thank you!

Yolanda R. le

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great customer service! Truck was clean. overall great experience.

MART B. le

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Inventory was great but the kid checking me out had a bit of an attitude and the truck only had 1/8 of a tank of gas. This caused me extra time and mileage before I could even get started.

Monica C. le

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Great Customer service!

Miguel T. le

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All the employees were working hard trying to get everyone out as fast a they could. Great Job Miguel

Courtney P. le

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My card was charged 3x U-Haul ruined my move, never will I rent again

Cindy P. le

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All employees were so kind and personable. Thank for making our move so helpful

Kevin L. le

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Poor tracking of gas usage. Blames customers. Deceptive gas fees.

David P. le

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Le client n'a pas laissé de commentaire.

Seth Y. le

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Le client n'a pas laissé de commentaire.

Donald S. le

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When I called for pricing, I was quoted $19.99 a day. I expected taxes on this, not an issue. But when I got the printed estimate at the store, you can imagine my surprise when it was over $100. Not once on the phone when asking for an estimate was I informed there was a mileage charge.... Not good! Enterprise is looking better and better...

Samantha C. le

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Le client n'a pas laissé de commentaire.

Sean M. le

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I feel like they didn't believe me when I said I was going to return the truck on the day I said I would. I rented a storage unit at a different U-Haul facility, and when the unit wasn't ready on the day it was supposed to be I was guaranteed a $50 off my truck rental. When I asked about the money I was told that the unit not being ready had nothing to do with my truck. Then when I called the manager about the unit back he changed his original statement. I will NEVER recommend your storage to anyone, and I will tell everyone about the change in the guarantee I was assured I would receive. This is unacceptable!!! Because my unit was not ready, I had to keep the truck longer, I lost my moving help, it was a chain effect that ended up costing me 5 times the amount of money! I feel like I was scammed by U-Haul!

trenaye T. le

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Nothing so far, everything is awesome as is!!!

Miguel T. le

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Great customer Service, at this location..

Raymond H. le

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Howard the return guy was friendly and efficient

Cyle B. le

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Though, it was a bit confusing where to park the truck. I think it worked out fine, but some signage outside of the gate for where to park the truck for the mobile app would be really useful.

Francis E. le

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Excellent services.

Kristen V. le

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Le client n'a pas laissé de commentaire.

Carlos N. le

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Le client n'a pas laissé de commentaire.

Cesar S. le

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Le client n'a pas laissé de commentaire.

Lynn X. le

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Didn't have to wait long in line as we were in a rush. Good customer service

Matthieu S. le

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Gave me wrong truck number, told me I had 120 days but actually 30,

Linda S. le

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Le client n'a pas laissé de commentaire.

David K. le

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Le client n'a pas laissé de commentaire.

Ryan E. le

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You need to understand, I don't know of one person who casually recommends U-Haul locations to people.

Anthony S. le

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Le client n'a pas laissé de commentaire.

Rodolfo V. le

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you have the best employees from Jose, Shane and all the rest they are the reason i keep on coming back give them my thanks

Martin V. le

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Hi

Kristin H. le

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Great staff, extremely friendly and helpful, huge clean storage area!

Thomas R. le

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Very positive experience. U-Box is the way to go!

don h. le

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The staff was excellent. Jose and Daniel on the phone and Kayla the driver that dropped our uBox was amazing. She navigated the uBox and lift up & down our very steep driveway carefully professionally

Gerado G. le

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People are so nice

Zachary W. le

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Everything went smoothly shipping my property across country in a ubox.

Liz J. le

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Pods were delivered to home, but no one in office was clear about the price $60-$90 ?beat up and most of them missing the included moving pads. Decided not to use them and they charged us trucking fee