The instructions to pick up the uhaul prior to store opening were misleading and incorrect. To enter the gate, the photo of the entrance was for the side gate rather than main gate. Upon accessing the vehicle, gas was on below empty and I wasn't familiar with where the closest gas station was located. Instructions said to exit out of the opposite, automatic gate. When I pulled up to it, it was chain locked. Making a u-turn is not easy in a 26' truck when you're unfamiliar with the parking lot layout. Later in the day, I tried contact the office during open hours (9am) and could not reach a representative. Every time I clicked the option to speak with someone about a current reservation, the line dropped. Six times.
Koby R.- Californie CA
- Sacramento
- 95834
Moving Truck Rental in Sacramento, CA at U-Haul Moving & Storage of Natomas
3979 N Freeway Blvd
Sacramento,
CA
95834
Services dans cet établissement :
Pour nous contacter
3979 N Freeway BlvdSacramento, CA 95834
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Sacramento, CA 95834
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 1.0
My drop off location was changed with no notification. Next location wouldn't take truck.
Elsa M.- Rating:
- 2.0
I couldn't even figure out how to get inside it would be nice if you had a sign saying come on in instead of keep this door closed and then after that they had a difficult time finding my appointment after his all said and done and taking a lot longer than it probably should have yes I got my cart and everything turning it back in went fine
BOB S.- Rating:
- 4.0
The agent that handled our transaction was polite courteous and informative.
RENNODIA M.- Rating:
- 5.0
Great job
Daniel S.- Rating:
- 4.0
I did not have a dolly why am I being charged
STEVE X.- Rating:
- 5.0
Keep hiring positive employees like the young girl who checked me in. Polite and professional.
EDMOND C.- Rating:
- 5.0
I was treated extremely well, the process was seamless, and the drop off was exceptional.
MARTA V.- Rating:
- 5.0
The person who helped me today when I picked the trailer was very helpful and polite.
ANGELO G.- Rating:
- 2.0
When I picked up truck it had a quarter tank when I returned it had almost a half but yet they charged me 71 dollars for gas bullshit.
SHAWN D.- Rating:
- 5.0
This staff was friendly and perfect. The management is amazing
REANNON H.- Rating:
- 5.0
I have no complaints
MIGUEL L.- Rating:
- 2.0
1. I was told that my card would not be charged until the truck is returned, this was not entirely the case. 2.Truck felt unsafe to drive on high speeds/freeway. It was extremely scary and dangerous. The side of the truck said something about it being a "gentle ride van"... very far from the truth! I mentioned this to the guy who signed us out, I believe we received a 10% discount. How nice, thank you. Never again.
Lena V.- Rating:
- 5.0
Nothing to say , service was excellent
DAMANI J.- Rating:
- 4.0
The customer agent that served me was very helpful. He was clear and comminuted the pricing and details of the reservation before providing me with the keys for the U-Haul truck I rented. He greeted me when I came back to drop off the truck and provided me a digital receipt. He was personable and made the transaction seamless and easy in what was a very busy hectic day of moving. He is currently attending UC Davis. Hopefully that's enough information to track him down.
Samuel P.- Rating:
- 5.0
Awesome customer Service! Thanks
KATINA J.- Rating:
- 5.0
When I knew that I was going to be late, I tried to call u haul. Everytime the automated voice said there was a 20 minute wait, then hangs up. I tried several times and the automated voice always hung up on me. Thats not very efficient.
Karen S.- Rating:
- 5.0
Have more people working at desk when you're busy
CLYDE S.- Rating:
- 5.0
Good location, great service, and easy rental experience. This Iocation does need bigger signs pointing to where the main office is, since it's on the side of the bldg.
SHONDA W.- Rating:
- 5.0
Nice Van... Mahalo
NICHOLAS D.- Rating:
- 5.0
Fantastic service and the GM did me a serious favor that really helped us. Amazing Customer service!
Joseph G.- Rating:
- 3.0
When I picked up the trailer there was a cement truck and a worker with a truck blocking the trailer I was renting....the worker told the GM that he wouldn't move his truck...he said"you want your elevator put in don't you" I sat and waited over 30 minutes for him to slowly finish as well as he made a remark the he should have went slower just to pass the GM off. I am not happy at all about this!!! It put me way off schedule!!! The GM was very apologetic and embarrassed by this worker and what he had done!!!
Carol L.- Rating:
- 3.0
At least clean and disinfect the interior and clean the windshield. We had to do this ourselves. The interior was very dirty, needing the use of about an entire canister of Lyson disinfectant before the wipes actually started showing no more dirt. The windshield was covered in dirt and bugs. We did the best we could to remove as much as we could in order to comfortably see through the windshield. Customer service was nice and professional.
GIL D.- Rating:
- 2.0
Had to wait 1 hour for my truck to show up
DAVID S.- Rating:
- 5.0
This is my go to location now . Great service . Minimal wait time . I've been using West Sacramento location for years . It's horrible . No more !
Tod M.