Le client n'a pas laissé de commentaire.Clara V.
Customer Reviews for U-Haul Moving & Storage of New Bedford
Pour nous contacter
New Bedford, MA 02746
(@ Hathaway Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MELISSA D.
Quentin offered excellent Customer Service from start to finish!!!KELLI T.
Le client n'a pas laissé de commentaire.JAELEANA B.
Get rid of Bob Marley !!! Take some time to train your people !!! Everything was completely out of control from the time I entered the parking lot till the time I left, there were no other customers there I made reservations the day before and it took an hour and a half just to rent a trailer which I already had made reservations for, the worst service ever on anything I have ever doneJOHN S.
The on-line return would not work. The website would recognize my location. Which was right in front of the building. I fought with it for about 20+ minutes and gave up. I did not like the fact that it was going to cost me and extra 20,00 $!RAYMOND C.
Quintin was very helpful and helpful He was informed of what took place and was going to document it and make the necessary repairsPaul S.
Not sure what to sayKIM C.
Le client n'a pas laissé de commentaire.Mary G. | Expérience générale
The same young man who took care of me during my pickup and drop off was incredibly helpful and patient. He should be recognized for outstanding customer service.Jeffrey W.
Le client n'a pas laissé de commentaire.GENE B.
Le client n'a pas laissé de commentaire.JEFFREY T.
Great crew.Michael W.
Le client n'a pas laissé de commentaire.kevin T.
Le client n'a pas laissé de commentaire.CARLOS N.
Le client n'a pas laissé de commentaire.CLEVELAND B.
I got charge for after hours when I only use a van four under 4 hrsPEDRO C.
Le client n'a pas laissé de commentaire.Christopher S.
The equipment I rented was not provided. The truck was fine but I never received the dollys, furniture dollys, nor my furniture pads. The personnel was kind and helpful but I didn't realize the equipment wasn't provided until I already reached our destination 5,5 hours awayCAROLINES C.
Le client n'a pas laissé de commentaire.Mary G. | Premières impressions
Counter staff great.Michael W.
Le client n'a pas laissé de commentaire.Mary G.
Le client n'a pas laissé de commentaire.WILLIAM M.
The person that was at the front desk was to much Dealing with custumer service u have to be polite not like u are in the streetsVIVIAN V.
Q was very engaging & the dude putting in the hitch ( sorry for got his name , he has a gotee & he's been doing them for 5 years) was very skilled at his craft â€¦ it's great ðŸ‘ðŸ½ to have this bike rack & hitch on it's a dream come trueâ€¦ thank you for a great experienceâ€¦EMilyESemily S.
They were great!JAYSON V.
Hire more help. Large, busy facility with only one female worker present. She couldn't give me any instructions for removing straps from my vehicle's tires when I had difficulty.ROBERT B.
Everything was fine. We will be using service again to tow our car when return to FL.Dale F.
Le client n'a pas laissé de commentaire.ALFREDO G.
The guy was really nice and explained everything clearly!PEDRO L.
Keep the gentleman that gave us our box truck. Can't remember his name but he was terrific.STEVEN K.
Sell associate was excellent with all my needsPAULO A.
Excellent servicePatrick M.
Speedy service even with just one guy running the whole operation. He definitely could use an extra set of handsMARQUES S.
Everything was greatPamela P.
Le client n'a pas laissé de commentaire.ERIC P.
The folks at the location are always friendly, respectful, and helpful. Very professional and wonderful customer serviceNicole S.
Was out of there in 2 minutes!!DIANE K.
Le client n'a pas laissé de commentaire.STEVEN V.
Le client n'a pas laissé de commentaire.JOSHUA D.
Le client n'a pas laissé de commentaire.TODD R.
Make sure the trucks are well maintained . Do not rent trucks to people before you make sure they have no issues .MOHSIN Z.
The people at that location were all very nice and helpful but the uhaul company over all was very disappointing. I ordered a 20 ft truck to pick up at a different location. Then uhaul called me and asked me to go to the location I ended up at. When I got there they didn't have a truck for me so I had to get a smaller truck and due to having a smaller truck I ended up needing to do two trips which upped the miles and the gas I used making it cost me more in the end.JACQUELINE P.
Excelent ServiceGualberto M.
Le client n'a pas laissé de commentaire.Willie M.
Le client n'a pas laissé de commentaire.MOISE S.
Le client n'a pas laissé de commentaire.Tabitha V.
Counter staff is great. Their bosses could learn a lot from their professionalism.Michael W.
Le client n'a pas laissé de commentaire.MICHAEL C.
The location is too far away from my area. There should be satelite areas.JEAN E.
Very friendly and helpfulKEVIN M.
The company never contacted me to confirm my reservation for a truck, so when I got there they did not have a truck for me and I was moving in 2 hours. The employee made it sound like my fault, and we had to rent the larger truck which was more expensive. Prior to picking up, I tired to contact the store 6+ times over the phone and no one answered each time. Very poor customer service, will not use this company againRENE R.
Le client n'a pas laissé de commentaire.Andrew W.
Received me at almost closing. Brittany was great. Smoth drop off. Thumbs up ðŸ'.ivan C.
Le client n'a pas laissé de commentaire.MIGUEL C.
Le client n'a pas laissé de commentaire.MATTHEW J.
Le client n'a pas laissé de commentaire.MIGUEL C.
Le client n'a pas laissé de commentaire.MANUEL M.
The horn did not work and the front windshield on the driver side leaked water as it had rained that morning. The pick up process on line not intrinsically obvious, but doable. Not a great truck, but most UHaul equipment isn'tScott C.
Gasket around windshield was coming off had to duct tape to cut down on the noise THE COST was was more then what I was told at Rockdale store, After some time Rob cut the cost down to where I would agree to pay. Rob is an asset for U - HaulHAROLD G.
Le client n'a pas laissé de commentaire.SANDRA T.
Excellent service I love it. Ty so muchJOSE A.
Le client n'a pas laissé de commentaire.kevin A.
Le client n'a pas laissé de commentaire.Thomas N.
A waiting area would have been nice. Or at least a few chairs set apart. Bathroom was immaculate. Brittany and staff were excellent.Paul T.
Le client n'a pas laissé de commentaire.RITA S.
The employees at that location were very friendly.CHRISTOS M.
Le client n'a pas laissé de commentaire.JEFFREY E.
Great staff. Very friendly and professionalKevin B.
It was a good experienceGRANT B.
Le client n'a pas laissé de commentaire.rob H.
Le client n'a pas laissé de commentaire.RICHARD V.
Le client n'a pas laissé de commentaire.Brice J.
People working there were very friendly. Easy to get to and easy check-in/check-out.ERIC V.
Le client n'a pas laissé de commentaire.Frederick M.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.DENISE S.
This one needs to be replaced. it is pretty banged up.MOISE S.
Lenny at your can't.Pleasant St location. New Bedford MA location went above and beyond to help me through this process. He was awesome!ANNMARIE N.
Le client n'a pas laissé de commentaire.ANTHONY D.
I would of rated this experience as excellent, because Brittany at this location did a fantastic job of taking care of my reservation. The issue I had was with the return after hours process. I clicked the text message that was sent to me and I was brought to a screen where it stated it was optional for me to log in but did not list any further instructions. Since there were no further instructions, I put the key in the box and went on with my night. However, it seems as I have been charged a fee for not completing this process correctly?! I called to discuss this today with the location manager and was unable to reach the store directly. I was told by the 1800 number to go to the location to work this out. Really disappointing customer service across the board via the 1800 number. Really stinks too because I use this company quite a but in my personal and professional life and now I may think twice.JESSICA R.
If you reserve equipment onlineâ€¦ie 2 furniture dollies, then the location should have them. I had to scramble to call friends to try to locate dollies for my move.VINCENT P.
Le client n'a pas laissé de commentaire.LOUIS M.
I had excellent service from your rep. Couldn't ask for more/betterJOYCE A.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Boris T.
Le client n'a pas laissé de commentaire.MICHAEL M.
Quintin was more than helpful and patient. He was professional and took each customers concerns as if they were his own. He was alone on a Sunday morning and had no less than 6 customers waiting. His FIRST customer was a difficult one, and he handled the customer with dignity and respect. Dude deserves a raise and more employees at that store when it opens.BRIAN M.
Was supposed to be opened until 5 PM... they left early.MARK G.
Le client n'a pas laissé de commentaire.JAMES C.
Location needs more customer service no one like to anwser the phone people have to go in person to the locationJULIO C.
When I'm given an 11:00AM appointment, I expect the hitch installation to start at 11:00 not 2:00PMMike S.
08/12/21 I have the need to rent a truck on the 2nd & 4th Tuesday's of each month in support of our Church Food Pantry bulk food pickup. I once booked multiple dates ahead on the same day. What I found is unless I had a list in front of me whenever I wanted to go to a particular date without individual reservation numbers, I could not tell which reservation I was previewing through my lookup e-mail screen. I had to open the full e-mail and search through a process of elimination. IS THERE A WAY to add the DATE of the scheduled rental pick-up for each reservation in the e-mail preview area. If that is possible, I would be happy to schedule more appointments ahead.. This would also allow me to see if I need to add addition future reservations on reserve. Thank you for considering this request. LJBLeonard B.
Le client n'a pas laissé de commentaire.BARBARA M.
Le client n'a pas laissé de commentaire.Shyanne D.
This is a well run location Clean well maintained vehicles Professional service by knowledgeable employeesGERALD R.
Le client n'a pas laissé de commentaire.DENNIS M.
Signs to show exactly where storage is located Fixing the pinpad so that people are able to access the units without waiting for personell .Kelli T.
Just like say thank you Is the best serviceCARLOS M.
Le client n'a pas laissé de commentaire.RONALD S.
The 2 ladys that were there eere very respectful and had very good customer skills.i was very inpressed with there work ethics.Antony P.
Le client n'a pas laissé de commentaire.Selina S. | Premières impressions
Le client n'a pas laissé de commentaire.Cecile L. | Online Move In
Kaitlynn Botelho, is n outstanding customer service and managerJOSE D. | Premières impressions
Le client n'a pas laissé de commentaire.Beverly R. | Premières impressions
All services were professional. Thank you!Nicole J. | Premières impressions
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