Fix the restroom.Robert W.
Customer Reviews for U-Haul Moving & Storage of New Windsor
Pour nous contacter
New Windsor, NY 12553
(1 Mile from 5 Corners)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jose L.
The truck I received was a local truck. They truck was filthy and had cigarette ash all over the bench seat. I was scheduled to use this truck from 6/17 - 6/21/ 2022. The truck smelled of cigarettes and marijuana. There was roaches and other bugs in the cab. You could tell the truck has not been cleaned since it was dropped off at that location. Let's blame â€œCovid-19â€ right!? The smell was so bad I immediately took it back the next day. Never again will I use Uhaul. Penske from now on.tyler S.
Very unprofessional not aware of how to move furniture damages everywhereJodi O.
Miranda was a pleasure to work with.PEGGY S.
Everything was perfect. The only thing I would recommend is the mechanics of the vehicle to be checked out more carefully. The alignment in my truck was a little off. That's allDominic M.
Great service, youg lady at the counter we very helpful, and courteous, with a smile on her face and I had what I needed and was on my way on a short amount of time. The return was even quicker!Keith C.
Our van was clean, we appreciated that. All the staff we interacted with was friendly, knowledgeable and helpful. We are repeat customers.Robert L.
The truck was left with less gas than was indicated on the receipt, therefore, I wa so lighted to return the truck with more gas than I was actually responsible for. The check engine light was on as soon as I entered my driveway. Also, the truck was very delayed on shifting in between gears. I had a very light load in the truck, so the added weight should not have been an issue.Jonathan P.
Le client n'a pas laissé de commentaire.DAWN A.
Le client n'a pas laissé de commentaire.Theodore A.
Le client n'a pas laissé de commentaire.Peter P.
The sameMerline G.
Le client n'a pas laissé de commentaire.John S.
One person to do everything there was alot of pissed off people ,I was only returning my trailer and took almost an hour !Michael H.
Have rented equipment in the past from this location...pleasant surprise this time!!!! CLEAN and BRAND NEW!!!! Employees quick and efficient! Merci.Bernadette S.
Always easy service here but please work on space in the lot! Parking can be limited on busy days or if people are hanging around with their cars right by the drop off area its hard coming in with cars/trucks especially with the slop/curve entrance. Otherwise great, quick and easy!Thomas C.
Le client n'a pas laissé de commentaire.Cesar B.
Le client n'a pas laissé de commentaire.stephanie T.
Le client n'a pas laissé de commentaire.Jeff M.
Le client n'a pas laissé de commentaire.Johnny R.
Le client n'a pas laissé de commentaire.Charles R.
Le client n'a pas laissé de commentaire.Kevin G.
Le client n'a pas laissé de commentaire.fred N.
Yeah you can not overcharge for fueljohn H.
Le client n'a pas laissé de commentaire.Richard B.
I specifically ordered a motorcycle trailer in December so I'd have it in May and they gave me a regular 5x9 trailerGeorge L.
Le client n'a pas laissé de commentaire.barry W.
Le client n'a pas laissé de commentaire.Raymundo B.
Never use you guyssteve M.
On the day we picked up trailer the young girl with long red hair had a knee brace and was excellent. She was all alone and kept a very sweet smile on her face. Worked quickly but efficiently. Unlike the first young lady with dark brown hair that made our reservation that misspelled our name and never took our email. Our phone number also was incorrect.Diane F.
Le client n'a pas laissé de commentaire.Linda B.
Other than a customer blocking our 24 hour pick up truck in and your rep working hard to resolve. If the location was not open, the. Day would have been lost. Did not get his name other than his first initial being D.Fred G.
Le client n'a pas laissé de commentaire.Scott Y.
Le client n'a pas laissé de commentaire.Belford E.
Le client n'a pas laissé de commentaire.Kim M.
Le client n'a pas laissé de commentaire.Louisa R.
The truck was clean but it needs maintenance. I was terrified that I would be left stranded at the side of the road. Luckily I made it.Sharon W.
The app was awful it sent me to a different location and then was refusing to load and kept crashing. The uhaul was staff was so helpful when I couldn't get the app to work they extended my time with no problem and the truck was just cleaned.Caitlin D.
Le client n'a pas laissé de commentaire.Phyllis N.
Le client n'a pas laissé de commentaire.Jessica V.
Le client n'a pas laissé de commentaire.DENNIS W.
Le client n'a pas laissé de commentaire.Julian S.
Is nice when we see friendly people attending usCarlos G.
Charged me for fuel unnecessarily. May not return to uhaul.rowland T.
The lady working The front desk was helping the employees as we sat there for 15 minutes trying to get our truck. Very unprofessional.Becky K.
Le client n'a pas laissé de commentaire.Nicholas S.
More help in the front.CHARLES J.
Le client n'a pas laissé de commentaire.Barry R.
Le client n'a pas laissé de commentaire.Gregory R.
Le client n'a pas laissé de commentaire.Jayden D.
Stop charging the unnecessary fee for returning equipment after hours, I've returned equipment late and was not charged extra, I returned equipment early here and I get penalized with extra fees, ridiculous!Leonard L.
If someone schedules a 9PM pick up, and it's obviously after hours the keys should be left. Also, the young lady behind the counter has no personality and could barely look up from her phone. The customer shouldn't have to sit around and wait, and then re arrange a move for the next day!! Half of your trucks are missing lug nuts. And each truck should start with a full tank to be returned that way. Finally, where is my $50 credit for reservation guarantee..that couldn't be applied to my initial payment?? Please have someone reach out to me. 845-784-2708Nicole T.
Friendly and helpful staff.Jonathan S.
Everything was greatWILLIAMJ I.
Le client n'a pas laissé de commentaire.Alison M.
The van was fine but the overall contract when I returned it was so confusing!! Plus, before I took the van out for the rental period not one person walked me to see it or to give me a few instructions on how the van works, or how the various controls worked or anything inside the van!! Nothing! And then when i returned it, with more gas than I had gotten when I took it out the first day, there was NO credit for the extra gallons I put in. Plus, there were additional charges I hadn't expected. I'll tell you, if there was another rental company with moving vans in my area I would go there next time for certain!! Plus, the people behind the counter never smiled or had the patience to explain any details. They just said this is what you have to pay and that's that! Horrid. No one explains anything. Not a good day. Not a good experience!!Valentina Q.
Le client n'a pas laissé de commentaire.Stephen N.
Improve your ratesJustine C.
Le client n'a pas laissé de commentaire.Anne J.
Le client n'a pas laissé de commentaire.Philip L.
Le client n'a pas laissé de commentaire.Omayra G.
I can't think of nothing right now.Sherrell C.
I returned the truck after hours. I tried the uhaul.com/share link to avoid the $20 fee, but the link didn't work for me. I wasted 20 minutes trying to get it to work before giving up and dropping the keys in the box. If other customers are having the same issue, there may be a system problem or an easier way for customers to turn in vehicles after hours. Thanks! - Andrew C.Andrew C.
Very friendly and helpfulALEXANDRA R.
Le client n'a pas laissé de commentaire.Donna K.
Le client n'a pas laissé de commentaire.James N.
Le client n'a pas laissé de commentaire.Jonathan H.
Le client n'a pas laissé de commentaire.Andrew R.
Le client n'a pas laissé de commentaire.Joseph F.
Le client n'a pas laissé de commentaire.Stephen C.
Le client n'a pas laissé de commentaire.Greg L.
Le client n'a pas laissé de commentaire.Joel V.
Le client n'a pas laissé de commentaire.joseph C.
Le client n'a pas laissé de commentaire.Jeffrey N.
Everyone was nice but UHaul split my reservation wihtout notifying me and thus causing a 4+hr delay on my moving day which cascaded through my planned travel schedule for the next 3 days. UHaul also changed my return date to one day earlier without notifying me and charged me for the "overage". Additionally, I received phone calls from several people all asking the same questions and they all stated they did not know that someone else called me. There are some incredibly obvious and frustrating logistics gaps in UHaul's communications systems. There are many other truck rental companies available and I will not be using UHaul for any of my rental needs in the future.Mark M.
The truck return process is very confusing for customers. A sign should be placed letting all customers know that they must conduct the truck return process at the rental location.Anthony G.
Everything was great and fast and friendlyFRANK C.
Le client n'a pas laissé de commentaire.Paul L.
Place sucks took a hour ju at to get a truck! Told me lower prices and when truck was dropped off got charged double! Barely wanted to helpNico M.
More pleasant sell rep.Clarence R.
The staff was awesome . Truck was ready I got in and out . When I returned it it was a easy process and I was out in no time .Dana C.
Best drop off I have done with a uhaul.Daniel F.
Always a positive experience. Been renting weekly for about 10 years. Sean is the best! Did my tow hitch install as wellstephanie T.
Le client n'a pas laissé de commentaire.Rosa M.
The person that handle my rental will not leave the desk to go out to check the gas mileage she was very non-cooperative Facebook adversity she chose to stay there and not go look at the gas mileage.Gerald B.
Le client n'a pas laissé de commentaire.Chad B.
Right rear lights on trailer only partially working. Thorough check before renting would be helpful but service changed out immediately when identifiedGregorey R.
Nice to find new vehicles. This site was a pleasure to deal with.Thomas R.
The equipment was in good condition the staff was very friendly and helpful good just like it isEric M.
Le client n'a pas laissé de commentaire.Daniel M.
I don't see anything thing to complain about I love everything about it the person that I deal with and the van .Vere O.
Great place. Helpful and friendly staff.Chathura D.
Le client n'a pas laissé de commentaire.Arthur B.
Le client n'a pas laissé de commentaire.Raymond L.
Le client n'a pas laissé de commentaire.Ronald S.
Le client n'a pas laissé de commentaire.Jean B.
Le client n'a pas laissé de commentaire.Angel R.
Le client n'a pas laissé de commentaire.Kenn B.
Le client n'a pas laissé de commentaire.John M.
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