Customer Reviews for U-Haul Moving & Storage of North Attleboro

1818 évaluations

492 E Washington St   North Attleboro, MA 02760
(adjacent to Box Seats restaurant)

(508) 695-7968

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(508) 695-7968

492 E Washington St
North Attleboro, MA 02760
(adjacent to Box Seats restaurant)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK C. 
Évaluation :
3

Waited for quite a while until we were helped but the process of obtaining our reserved vehicle was relatively simple. Associate didn't show us anything with the vehicle, pretty much just handed us the keys. Vehicle was clean and in good condition though.

Emily K. 
Évaluation :
5

Check in and out was quick and efficient. The clerk was nice and informative.

randy S. 
Évaluation :
1

Have the dolly I rented and was charged for in the truck I rented. I still want a refund for that and the ten or so extra miles I had to use trying to borrow one at 8:30 PM. Also if I pick up at 7:45 didn't leave with the truck until 8:00, giving me an hour and fifteen minutes before I was supposed to return it is a bit pathetic.

Jennifer M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip C. 
Évaluation :
5

The gentleman who helped me was the consummate professional...helpful, courteous and thorough.

JOHN K. 
Évaluation :
1

Drove 11 miles was charged for 7 gallons of gas which came to 36 $when I asked why he told me I returned the truck from full ro 3/4 of a truck which isn't possible when going only 11 miles . Asked to speak to somebody else and was told they went home and for any help I'd have to call customer service ! Not happy at all !

Kori T. 
Évaluation :
5

Great job! Staff were excellent!

JEFFREY G. 
Évaluation :
5

Everything with this location is great. I have never had an issue.

GUY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILIP R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD P. 
Évaluation :
3

We booked a 17' U-Haul and per the website were guaranteed our truck or else we'd be given 50 $. When we arrived it turned out they had given our reserved truck to another customer, and replaced our reservation with a 15' U-Haul. However, we received no 50 $payment because there was another truck available - but not in the size we required. There was just one employee coordinating the entire location which is not sufficient to handle each customer's particular problems/needs. U-Haul should invest in its employees and staff up to meet the demand.

JOSHUA M. 
Évaluation :
1

The uhaul truck battery died and prevented me from going anywhere or doing anything for 2 hours. I called the assistance helpline and was on hold for 20 + minutes and no one answered. Totally dissatisfied, wasted so much of my time.

Daniel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDRA B. 
Évaluation :
5

Quick easy and truck was ready!

Peter H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
3

24/7 Truckshare is a disaster. Couldn't upload pictures. Customer service phone wait time is a joke, over an hour and then disconnected.

RYAN C. 
Évaluation :
5

Great experience all around - much appreciated! Will rent again!

JAMES W. 
Évaluation :
5

The manager and staff were extremely helpful and efficient. Everything went smoothly.

Chris F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Todd S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID T. 
Évaluation :
5

Excellent service à la clientèle

JAMES O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUZETTE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter G. 
Évaluation :
1

Customer service was great and accommodating however the truck I received was appalling and should not have been rented to anyone ; drop off was after hours and left a message regarding my concerns on the drop off app and was never contacted; safety concern think twice before renting a truck from this location.

JARED K. 
Évaluation :
5

Extremely helpful and polite staff, a pleasure to do business with.

JOSHUA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMMA P. 
Évaluation :
5

Very friendly and professional

OWEN B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MATTHEW T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOB G. 
Évaluation :
4

The vehicle is old but did the job

Antonio A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

paul P. 
Évaluation :
3

The vehicle gas gauge was on Empty when I picked it up.

Karen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kayla P. 
Évaluation :
5

Please email me the receipt from the reservation as promised.

steve K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VINCENT F. 
Évaluation :
2

I was charged 9 $for two gallons of gas for a van. I only drove 16 miles. Also, the online check-in method to pick up the van was not user friendly.

Thomas C. 
Évaluation :
3

The pickup location was moved which was a minor complication BUT the truck we were given was in an accident & was still rented to us at full price. There was a dent so large the front end that air was blowing inside the truck for the whole 2 hour ride & it sounded like all the windows were open. Very dangerous because I couldn't hear my phone or GPS! Had a major earache & headache afterwards. Horrible experience.

James S. 
Évaluation :
5

The manager and other employee that we dealt with were both very helpful.

TERRY L. 
Évaluation :
2

I visited the UHaul location 2 days prior to the day I was scheduled to pick up my car trailer. I noted that 2 of the 4 tires were bald and one wheel had significant damage to the rim (which could potentially cause an air leak or tire failure. I asked the UHaul employee to have the damaged wheel replaced before I picked up the trailer in 2 days.. I went back the next day to see if the wheel had been replaced. It hadn't AND I was told, "it's fine" and that they couldn't replace the wheel (even though there were several different kinds of trailers with the same wheels they could easily have swapped that wheel for. I explained that i was hauling a very expensive car to an event I'd paid thousands to attend and that if the trailer failed, I'd potentially lose thousands of dollars. He couldn't care less and refused to change the wheel. 'Renter' beware...UHaul doesn't care about your well being.

Joseph C. 
Évaluation :
1

Reservation for a 20' was done 2 months in advance. They waited until the day before to tell me that it would not be available. Truck was to be picked up in Foxboro, MA and dropped in a Fall River, MA location. We had to settle for a 15' in Noth Attleboro and had to be returned to that location. The smaller truck required borrowing other trucks in the family spending more in milage, gas and reimbursement others for gas. This is not right. If I ran my business this way I would be out of business. John Zahner

JOSEPH Z. 
Évaluation :
2

The truck was handed over without inspection, the interior was dirty and had sticky liquid all over the dash. The fuel was below what was initially marked, damages to the truck were not logged and worse, the back driver side tired were bald and blown out. It was not safe to rent especially to people driving halfway across the us. We had to get roadside assistance multiple times. Simply lazy.

ERICA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER P. 
Évaluation :
5

Friendly customer service.

GERARD L. 
Évaluation :
5

Pleasant professional associate. Job done quickly!

David P. 
Évaluation :
5

Merci.

Lucille M.  |  Expérience générale 
Évaluation :
5

Extremely accommodating and friendly. Perfect ending to a one-way trip.

DAVID B. 
Évaluation :
1

The driver side door to my uhaul looked like it was in an accident previously. So the door seal at the top of the door didn't seal and it made a crazy amount of noice. My experience was unpleasant because of this. This is why I gave the rating I did

NATHAN F. 
Évaluation :
1

Top to bottom the worst experience I have ever encountered with your company. I will never rent from any of your locations again as well as highly recommend anyone go elsewhere. To be told that I am lying, a thief, and laughed at when requesting a replacement truck for a broken one that I no longer feel safe in is a complete disgrace to anyone who puts their hard earned money into your company. I can only hope that not one other costumer comes into contact with such a disgusting display of costumer service.

STEPHANIE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW J. 
Évaluation :
5

Very good but would have preferred a location closer to Providence.

PAUL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARGARET C. 
Évaluation :
5

The rental process was easy and quick.

PAUL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ARTHUR B. 
Évaluation :
5

Great service!

STEVEN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDA G. 
Évaluation :
5

Gas tank was not full and amount on gauge was incorrectly marked on the receipt. Mileage on odometer was more than indicated on receipt. Submitted photo showing both via your website. was still overcharged on mileage.

CHRISTOPHER S. 
Évaluation :
5

The truck ran well, and it was as clean as it could be. It was just old and had a loud engine. Did not bother me, but other customers may get upset.

Brittany C. 
Évaluation :
4

Truck could have been a little cleaner. But not terrible

JEAN D. 
Évaluation :
4

I had one complaint. I left 3 medium sized boxes and 1 large sized box in the back of the trunk that I forgot to return to the store. I called the store and waited 20 minutes on hold before I was disconnected to ask for a refund on the boxes. Your store policy is that you will refund the price of any boxes that are returned on used which I never received.

DAVID N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STUART H. 
Évaluation :
3

Drivers door is misaligned and doesn't seal properly which creates a lot of noise while driving.

SAMUEL T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonathan S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BOBBY S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shiela H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GUY S. 
Évaluation :
5

More workers in the store. I man was working at taking reservations and installing hitches...Always seems to be a shortage of in person customer service at the UHaul locations I have used for 30 years.

CHRISTOPHER P. 
Évaluation :
5

Keep up the good work

ARTHUR B. 
Évaluation :
5

Went to another location first (Cumberland RI) and was not satisfied. This location was better.

ROBERT O. 
Évaluation :
5

Very helpful

GEORGE E. 
Évaluation :
4

All was good

WILLIAM T. 
Évaluation :
5

Very good customer service

GARY M. 
Évaluation :
4

The truck, which functioned well enough for the move, ran rough and sound awfully. It took too long to pick up the truck considering I entered all information including drivers license images through the web interface upon reserving the truck.

Giuseppe P. 
Évaluation :
5

The 19,95 $ fee should read, starting at because by the time we were done it was 50 $.

Nicolle M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura J. 
Évaluation :
5

The people at this location are very professional and friendly.

David W. 
Évaluation :
5

Nothong

JOSEPH P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura M. 
Évaluation :
5

Checking the truck out and in went very quickly. The truck performed well all day. Great experience.

David H. 
Évaluation :
4

Didn't realize, I only had access to storage, until 7:00 pm! Still not done, packing! Okay after speaking with ?, thinking now I got access until 10:00 pm, get there 10:10, no access!! Other than this HICCUP!!! Didn't get his name, but thanks! GREAT CUSTOMER SERVICE?! I also work in the field,!! I would definitely do business with them again, and will refer friends and family!! Thank you! Stay Safe and Healthy!!

Georgia T.  |  Premières impressions 
Évaluation :
1

Marijuana was in the center console that I didn't notice until over halfway with the trip. What if I got pulled over? Also they roped me in by saying they "guaranteed" Me a truck and trailer and didnt have the trailer and made Mr drive over 60 miles and an hour away to get another trailer and charged me the 60 miles there and back twice cause I had to bring trailer back to its location and yell back to its original location. So I got charged over 190 bux total that I shouldn't have due to uhauls negligence. They gave me 50 bux which didn't even cover the fuel for 4 extra hours of driving to get the trailer. I want a full refund or I will tell every1 to not use uhaul. I coulda called a car hauling company for less than uhaul charged. Cost over 500 with fuel to go an hour and half away. Shoulda been 200. Very disappointed in uhaul. Never again EVER!

James M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry D. 
Évaluation :
5

Everything went very well today. I don't have any complaints. I was able to rent the truck, deliver my furniture and return the truck smoothly like I planned. Thank you Uhaul for the professional service I received today. I highly recommend you're services to my family and friends.

KAREN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAUN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALYSSA F. 
Évaluation :
4

Rented the same size truck 2 weeks earlier for 100 $less. No one could rationalize the difference in price.

Andrew B. 
Évaluation :
5

Speed. Getting customers through the process is very slow.

DAVID K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carey Anne T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER L. 
Évaluation :
5

man on duty great person

alan e.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brandon k.  |  Expérience générale 
Évaluation :
4

In the end, after being a customer for 10 plus years, the storage fee was just to expensive to keep storing with U-haul!

ROBERT G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julio d.  |  Expérience générale 
Évaluation :
4

The person in charge was very helpful.

julio d.  |  Premières impressions 
Évaluation :
5

I mentioned showed the gentlemen that inspected my storage unit (# 126) upon emptying my storage unit that 2 nail are coming through the ceiling and that someone could cut themselves on those. Thankfully I did not. I do hope that you check on this and repair it so that no one gets hurt and that your company does not expose itself to any liability. Thank you and stay safe. Greg.

Gregory R.  |  Expérience générale 
Évaluation :
5

The guys where great with setting up the storage unit. When we needed to rent trucks for our move the guys went out of there way to help us when we had to change our moving dates 3 times.

keith H.  |  Expérience générale 
Évaluation :
5

Extremely helpful and efficient!!! Went out of their way to accommodate my inexperience with the truck. 10 out of 10 for all their help

Charles F.  |  Premières impressions 
Évaluation :
5

Everyone is so helpful. Steven and Alec are the best

gladys m.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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