Greet customers to start not while your workers are on the phone with there friends inspect the trailers before you rent them lights didn't all work fenders where all damagedGirolamo T.
Customer Reviews for U-Haul Moving & Storage of North Brunswick
Pour nous contacter
North Brunswick, NJ 08902
(Located between Somerset Street and Jersey Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Haifeng Z.
Le client n'a pas laissé de commentaire.Wendy M.
Le client n'a pas laissé de commentaire.Kweli S.
Le client n'a pas laissé de commentaire.Mariah S.
Le client n'a pas laissé de commentaire.Manuela C.
All is good.Cynthia B.
Le client n'a pas laissé de commentaire.JOYCE C.
Le client n'a pas laissé de commentaire.Nayyar J.
Le client n'a pas laissé de commentaire.RAKESH R.
Le client n'a pas laissé de commentaire.Puneet K.
Le client n'a pas laissé de commentaire.hector R.
Le client n'a pas laissé de commentaire.HECTOR A.
Excellent location.Clean,fast & friendly.A gentleman even drove my rental truck to the front of the building (in a driving rain) for me.Richard S.
Clean for the most part with the exception of the mat in the rear cargo area. Looks like someone hauled clay. They had been cleaned but not spic and span. As for maintenance there is some issue with the left front bearings I believe. There is grease all over the hub caps and it makes an intermitted high pitched squeaking noise on the highway with the window down.James P.
Le client n'a pas laissé de commentaire.Keyur M.
Le client n'a pas laissé de commentaire.Samuel T.
This location runs a smooth operation. Thanks for making it easy to rent from U-Haul!Gary K.
Very helpfulTara M.
Le client n'a pas laissé de commentaire.Stephen S.
Le client n'a pas laissé de commentaire.Ze S.
Your staff are great, Iwaquim took his time, explaining company policies equipment policies. All in all 5 starsTheodore W.
When I arrived, the personnel did not have any record of me dropping off my equipment at that location.REGINALD C.
Le client n'a pas laissé de commentaire.Fhoshana K.
The self-check-in procedure coming from corporate is unnecessarily laborious. No fault of this location -- they were great and gave me all the info I needed to return after hours and retrieve my car. very efficient and helpful. Would definitely use again / recommend.James B.
Very friendly & informativeDonna G.
Le client n'a pas laissé de commentaire.GEARLDINE W.
The customer svc rep saw that we we're running late and he chg'd our appointment time for us. He called us to see if we still needed the uhaul. When we got to the location he was friendly, accommodating &'welcoming. He explained everything to us. He truly is an asset to your co.Vincent B.
Le client n'a pas laissé de commentaire.Alan S.
Le client n'a pas laissé de commentaire.Nurbin C.
Le client n'a pas laissé de commentaire.Kathy M.
Le client n'a pas laissé de commentaire.Jackie E.
The guys were greatJameelah F.
Nothing - Truck was Clean & ReadyIAN I.
Alehandro was very helpful & quick with service.Brian L.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.Nestor T.
Le client n'a pas laissé de commentaire.JAYLOR A.
The gentleman who helped me was extremely helpful and professional. He went above and beyond in helping me get started as well as when I returned the truck. Thank you!!David Z.
Le client n'a pas laissé de commentaire.Rabi J.
Le client n'a pas laissé de commentaire.bruce H.
Le client n'a pas laissé de commentaire.TUNG K L.
Overall my experience went well. The sales associate/rep was very accommodating and helpful. The cargo van that I rented was clean and well maintained. However, after i drove my personal/own vehicle/car home I noticed freshly cut grass clippings all over my car. This occurred while my car was parked in the uhaul lot. I think this action is unacceptable and warrants compensation for my car needing to be washed. After all I took great care of the uhaul cargo van while it was in my possession. I even returned it with gas tank 3/4 full instead of the required 1/2 tank which I received it at. I have used this location on several occasions and had good experiences. This is the only time that I have been disappointed. It is my hope that this matter will be rectified as I would like to continue using uhaul at this location. I look forward to speaking to you about this matter. My number is (908)337-1400. Thanks again, D. PetersDerek P.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.JOSE R.
There should be more choices for Equipment Clean and Well Maintained. Truck was pretty dirty.KATHLEEN M.
It was perfect! Can't suggest anything more.Lishkar C.
Le client n'a pas laissé de commentaire.Pamela G.
Le client n'a pas laissé de commentaire.Angela M.
Very helpful in selection on what we needed at a very affordable price for us,senior citizens.,very well organized and the u-haul truck was well maintained in transporting, Thank you,The ClarksTerry C.
Train your associates (employees) in customer service practices. Because the guy that made my check-in was a little rude and with some attitude and I was asking him where to leave my car because I drove there to get the u-haul truck and couldn't help me just pushed me to no leave the car in there and neither took to time to explain me how to do the self checkout because I was going to return the truck around midnight so nobody was going to be there, at least they should explain you that before drop the keys is the return box you should take pictures of the miles and gas and also the insides of the truck... beside that they should give you space to park your car in case you drive there to get the truck.Cristhian G.
Le client n'a pas laissé de commentaire.IWAQUIM R.
Le client n'a pas laissé de commentaire.Daniel N.
Great team, they took care of us!Zaire A.
Le client n'a pas laissé de commentaire.Carlos M.
As usual - all was greatIAN I.
Le client n'a pas laissé de commentaire.Bill M.
All is Good - staff is great they continue to do everything to make my rental experience easyIAN I.
The place overall, was fine. Clean, well kept and the associates were excellent. It's a combination U-Haul and storage facility. It was the only place 'close' to me which had the trailer I was looking for. It was sorely lacking for parking, though. There are 3 parking spaces (2 regular and 1 handicap. I'm not sure what kind of walk in business they get. When I was there, both spaces were taken and a car parked behind them along the curb. I parked on a side driveway leading to the rental trucks. This the big reason for the location only getting an average rating.Jerome M.
The staff were very friendly and fun and I had a wonderful experience.Asher M.
things were greatkarl W.
The staff working work very fast and efficiently. While still explaining everything thoroughly. They want to get you rolling as soon as possible.James P.
Le client n'a pas laissé de commentaire.VINCENT G.
Have a phone number directly to this location so you don't need to b Rd on hold for 8 mins Also I re t urged van an within 5 minutes of returning it I get a message say it's a reminder to return van @6;30 pm I pull over in my car to call and say K returned it There was a young man there outside when I did My car was inside the gate he let me out So I waited 8 min on hold an than was disconnected from the 1800uhaul number Not coolChristina F.
Le client n'a pas laissé de commentaire.Carlos S.
My storage unit was taken over by Rodents bush rats. A lot of my stuff was damageSalmaria S. | Expérience générale
Customer service was awesomeNarsa M.
Other than mice it was fine.Holly G. | Expérience générale
Dan was really very good. He is a problem solver and customer-centric, he really cares about his customer. Employees like him really make the organization proud.VIKASMAHENDRA V.
Good servicePedro C.
No commentJames W.
Quick easy thorough- great job, guy!THOMAS G.
I'm a regular renter of trucks - Every time I need one and reserve one they have it - Clean and readyIAN I.
Le client n'a pas laissé de commentaire.NKECHINYE W.
Le client n'a pas laissé de commentaire.IAN I.
The store staff today were exceptionally friendly, helpful and prompt in addressing my needs. It's a pleasure to be helped by capable professionals.MUSTAFA E.
Rental was not even fromANTHONY S.
Le client n'a pas laissé de commentaire.Wallace G.
Le client n'a pas laissé de commentaire.Elizabeth K.
Le client n'a pas laissé de commentaire.Nikita K.
Couldn't get back in to get my vehicle. Would of dropped the vehicle off at 7p.m but my vehicle was locked inside.Joshua D.
Le client n'a pas laissé de commentaire.michael K.
Le client n'a pas laissé de commentaire.VenkataRakesh M.
Excellent experience. Staff was very efficient, helpful and friendly. Check-in and check-out process was very efficient, and charges were exactly as advertised.Robert C.
This location is one of the Best I've rented from - - always Great Customer Service - - Always accommodating - - Help to locate a truck if they don't have what I need - -Other locations should learn from this one.IAN I.
Le client n'a pas laissé de commentaire.James R.
easy pickup and returnXiaofeng X.
Le client n'a pas laissé de commentaire.Anuj Y.
Le client n'a pas laissé de commentaire.Khalena W.
Le client n'a pas laissé de commentaire.WILSON A.
Le client n'a pas laissé de commentaire.Kevin D.
Le client n'a pas laissé de commentaire.ABDULLAH Z.
Although the trailer was in good condition it appears that somewhere in its history someone used it to move engine parts or greasy equipment and there was a layer of grease and grim all over it.. I was worried about falling many times throughout the use of it.. It should be decreased and cleaned for the next clientWilliam B.
It was a great experienceAhmed J.
Le client n'a pas laissé de commentaire.DORIS B.
Le client n'a pas laissé de commentaire.ERNEST H.
Le client n'a pas laissé de commentaire.DAVAE T.
there was good customer service at this location.CHARLES K.
Le client n'a pas laissé de commentaire.JAMES D.
Le client n'a pas laissé de commentaire.MICHELE G.
Love that placeDEBRA C. | Premières impressions
The mirrors were very hard to adjust. Not sure the issue but possible rust or lubrication may have helped. Staff was very friendly and helpful.JOHN H.
Have used U-Haul various time in the past few years. I always had excellent service from the staff and the use of the equipment and facilities. Keep up the Good Work, your # 1 in my book. HLVhector v. | Expérience générale
Le client n'a pas laissé de commentaire.Abdul E. | Expérience générale
Le client n'a pas laissé de commentaire.Waleska M. | Premières impressions
Le client n'a pas laissé de commentaire.James J. | Premières impressions
Le client n'a pas laissé de commentaire.Tamara C. | Premières impressions
Overall the experience was great! The staff who helped us was very helpful and professional. I would recommend this facility to everyone.gaylene t. | Premières impressions
Le client n'a pas laissé de commentaire.Chelston D. | Expérience générale
Le client n'a pas laissé de commentaire.ZAK ANTHONY G. | Expérience générale
Le client n'a pas laissé de commentaire.Tysheera N. | Expérience générale
Le client n'a pas laissé de commentaire.kenneth a. | Expérience générale
Le client n'a pas laissé de commentaire.Saira F. | Expérience générale
My unit had no climate control. It wasn't properly sealed, as my stuffs always have dust , water, leaves mice and bugs in my unit. The mice ate on my belongings, watermarks on my suitcases and valuables.CRIMILDA W. | Expérience générale
I recommend my family to U-Haul if they need decent Storage.I really appreciate your business.mahawa d. | Expérience générale
Le client n'a pas laissé de commentaire.jose r. | Expérience générale
I vacated U-haul space on September 25 and followed staff instructions. They didn't close my contract and I called customer care multiple times and went again to storage unit. They don't care about customer. It's very unpleasant place to rent u-haul. I am sorry to say that but that's the truth.Sunil T. | Expérience générale
Very well maintained. Customer service has been helpful and pleasant.Winifred J. | Premières impressions
Le client n'a pas laissé de commentaire.RANJAN R. | Expérience générale
Le client n'a pas laissé de commentaire.Mariela M. | Expérience générale
Le client n'a pas laissé de commentaire.Ina G. | Expérience générale
Great customer service and very helpful.Jacklin P. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL T. | Expérience générale
Le client n'a pas laissé de commentaire.JASON S. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher M. | Premières impressions
Le client n'a pas laissé de commentaire.WOJCIECH L. | Expérience générale
Great customer service and hours are convenientJacklin P. | Premières impressions
Le client n'a pas laissé de commentaire.John O. | Expérience générale
Le client n'a pas laissé de commentaire.WOJCIECH L. | Premières impressions
Le client n'a pas laissé de commentaire.JULIO O. | Expérience générale
Associate at detailed oriented and very professional.Dhirajlal C S. | Expérience générale
Le client n'a pas laissé de commentaire.OMAR W. | Expérience générale
Le client n'a pas laissé de commentaire.allen l. | Expérience générale
I could NEVER get through to a person any time I called. The only options were see store hours and directions which took me to a recording, and all other inquiries, which took me to the entire UHAUL company's customer service. No way to get through to a person. So nobody I could talk to when our storage price increased DURING COVID might I add. I definitely wouldn't store with uhaul again just for the lack of availability to talk to a person at the location.alexandria a. | Expérience générale
Le client n'a pas laissé de commentaire.Fernando R. | Expérience générale
Le client n'a pas laissé de commentaire.fernando l. | Expérience générale
Le client n'a pas laissé de commentaire.arely m. | Expérience générale
The gentleman that was working when I moved my items out of the storage unit was extremely professional and polite! I don't know his name, but he was working Friday 6/11.AMANDA D. | Expérience générale
Great service kind employeesEDWIN F. | Expérience générale
Le client n'a pas laissé de commentaire.Kitsyann M. | Expérience générale
Le client n'a pas laissé de commentaire.Hiten P. | Premières impressions
Muy excelente! Lo único que nesecitan mas personal en la oficina por que la espera es un poco larga por lo demás muy excelente todo y estoy muy satisfechaAna L. | Expérience générale
Le client n'a pas laissé de commentaire.yvelisse e. | Expérience générale
Le client n'a pas laissé de commentaire.LAUREN H. | Premières impressions
Le client n'a pas laissé de commentaire.jose r. | Premières impressions
Le client n'a pas laissé de commentaire.Cara E. | Expérience générale
Good people. Very convenient.timothy F. | Expérience générale
Le client n'a pas laissé de commentaire.Lorna G. | Expérience générale
staff was awesomejorge o. | Premières impressions
Staff is awesomeJEFFREY W. | Expérience générale
No commentsNancy H. | Premières impressions
GREAT CUSTOMER SERVICE AND EASY ACCESSJacklin P. | Expérience générale
Le client n'a pas laissé de commentaire.Samuel R. | Expérience générale
Le client n'a pas laissé de commentaire.Brandon A. | Expérience générale
Le client n'a pas laissé de commentaire.David J. | Expérience générale
The manager of this facility is incredibly helpful and prompt to respond to inquiries, so she is absolutely an asset. When we moved in and complained about the facility's dirty carpet that made the building smell terribly, she worked to have it removed, and we were very thankful for her effort. This change did help with the smell. The facility was, however, still not as clean as other Uhaul storage facilities that we've utilized in the past. During our move-out, we found a dead mouse and mouse feces in our unit. When we told the Uhaul representative at check-out, he made no response, so I suspect that the dead mouse wasn't exceptional for the facility. I would not go back to this facility for this reason.Sarah D. | Expérience générale
Le client n'a pas laissé de commentaire.URSULA Q. | Expérience générale
Shari and Wayne went above and beyond to accommodate my requests. It's been a pleasure working with them!evelyn s. | Expérience générale
Great customer service , very helpful and friendlyJacklin P. | Premières impressions
Stuff was very knowledgeable of his duties and very helpful.office was very clean and Everything was done in a timely manner.I would definitely recommend this office location again.John D. | Expérience générale
When I return my truck on the app it was bad very bad they could not find my location and I was standing in a parking lotgloria b. | Expérience générale
The employees were really helpfulBrandon A. | Premières impressions
Gentlemen who help me was very helpful and knowledge.location was clean and very well maintained.and services was fast and professionalJohn D. | Premières impressions
Le client n'a pas laissé de commentaire.APOLINAR V. | Expérience générale
My experience with U-Haul was exceptional, staff was very friendly, knowledgeable, courteous. Storage units are clean and air conditioned (optional). U-Haul will always be my go to business for any moving/storage needs.Gwendolyn G. | Expérience générale
Le client n'a pas laissé de commentaire.andrea b. | Expérience générale
The lady at the front desk was very nice and helpful very respectfulElizabeth F. | Premières impressions
All employees should wear PPE - masksandrea b. | Premières impressions
Employee at the desk was rude when I asked them to explain why I wasn't able to receive a first month free, which I was very willing to listen to if they had answers. Instead, they kept shrugging, and when I asked if there was a manager who could help clarify, they said "well, the manager isn't here, and I don't know who helped you before, do you want the space or not?"Gregg B. | Premières impressions
Le client n'a pas laissé de commentaire.malcolm r. | Expérience générale
Thank you for giving us a free month due to COVID. Very generous of Uhaul.morgan W. | Expérience générale
The person at the counter was incredibly pleasant and helpful, but I reserved a drive-up 5x5 unit online more than a month before move-in, and when I arrived I was not given a 5x5 drive-up, but a 5x10 down a long hallway, where I had to carry heavy boxes. I'm disappointed that I'll have to pay more. What's the point of making a reservation online if it doesn't reserve anything?Virginia C. | Premières impressions
Le client n'a pas laissé de commentaire.Lisa G. | Expérience générale
Le client n'a pas laissé de commentaire.JEROME W. | Expérience générale
Le client n'a pas laissé de commentaire.malcolm r. | Premières impressions
Le client n'a pas laissé de commentaire.robert w. | Expérience générale
They worked me with my storage as I been out of work and let me pay the balance and also let me move out.Olivia P. | Expérience générale
I stored my items here fpr 5 years while my daughter and i were in shelter due to her medical issues. She has a heart and lung condition and many times i almost lost our stuff due to not being able to pay. Sherri would never work it out with me or let me pay in increments. She didn't even try to help, yet every 2 months I got a letter saying my rent was increasing FOR NO REASON. I wouldn't recommend this place if it were the last place on earth. Greedy people who don't care about you! Plus EVERY single bag and box had been run through by mice. I had to throw out 75 % of mine and my daughters belongings. All of her baby stuff was chewed through and shat on by mice. Never store your stuff here.WHITNEY S. | Expérience générale
Very clean. No evidence of pest over the years. Friendly and helpful staff.JACQueLYN L. | Expérience générale
FantasticAbdul Y. | Expérience générale
How can you sign up a person to rent a storage without the customer signing an agreement?Eric F. | Premières impressions
My only concern is this location parks rental vehicles in their disabled parking spaces which leaves no place to park near the storage building E. I did voice my concerns in 2019 and was ignored.Frances W. | Expérience générale
Excellent and friendly service.cynthia h. | Expérience générale
Would’ve stayed but unit was pricey had to find something cheaper and cleanerERNESTO S. | Expérience générale
The manager Shari is always courteous, helpful and professional.jonique s. | Expérience générale
Poor staff I waited 30mins during check out before receiving help. Staff is incompetent, lazy & unwilling to help. 24hr access never worked!. Only kept the unit because of location.DONOVON M. | Expérience générale
Staff always friendly and willing to help........ Sherri (MANAGER) , she is the best in the business!!! Thanks, Martin OMARTIN O. | Expérience générale
My move out date was 11/23/19, not 11/26/19. The person who owns this facility needs to hire more help. Plus, I was promised to receive a refund for a late fee I was charged and never received it.Antoinette J. | Expérience générale
Facility clean except for occasional mouse. Facility was secure but not always well lightJIM J. | Expérience générale
Service was greatWillie B. | Premières impressions
The gentleman that check me out was very helpful and had a great attitude and was an asset to the U-Haul corporation.Terry B. | Expérience générale
I really like the spaceLakisha E. | Premières impressions
I liked to have my staff in this storage especially for the management. Mrs. Sherry trick me so well on those 3 years Yes definitely I strongly recommend the U-haul Storage at How Ln New Brunswick NJCARMELA R. | Expérience générale
U-haul stage at How Ln is excellent, except the monthly fee. The price of renting stage is as much as a renting house.Paul C. | Expérience générale
Shari you are awesome. You make us feel like we are home and getting all those services while sitting back and relaxing!! LOVE YOU!!!maryam a. | Premières impressions
Staff is excellent, highly recommended.Robert P. | Expérience générale
The intake person, Shari was a very professional, knowledgeable and compassionate. If all your employees are a copy of her, U-Haul you will be number #1 rental in USNathan S. | Premières impressions
pretty good place to rent.William R. | Expérience générale
Everything was great except the price of renting u-haul. In my calculation, one dallar for every mile. Thete no different between u-haul and a moving company.Paul C. | Premières impressions
N/aUmberta c. | Expérience générale
Overall good experience within the 3years and some month of having that unit. Issues where resolve as quickly as possible.BOB O. | Expérience générale
Great staff !Shane P. | Expérience générale
Sherri is amazing!Jessica M. | Expérience générale
Clean and free of pests. Easy access and friendly ownership/staff.Jessica M. | Expérience générale
The staff is very helpfulKishore G. | Premières impressions
On the day I was leaving, I asked the attendant for a receipt and said, "It is not necessary, I will send the receipt to your email. I never did, after I received an email charging the monthly paymentRODRIGO B. | Expérience générale
Always a failure of communication. Mice droppings all over my furniture. Over charged me for a month.blake w. | Expérience générale
Extremely unprofessional. My storage unit was dirty when it was offered to me and the door was jammed and broken of which i was told was going to be fixed. How sad is it for uhual to be unprofessionaloreoluwa l. | Expérience générale
I was helped by the manger Shari. She was very nice & helpfulbrittany B. | Premières impressions
Thanks Nelson. You were a great help. Very much appreciated.Jason M. | Expérience générale
While the manager was very warm and exceeded my customer service expectations, the vehicle I received had an issue. It wouldn't not turn on after I unloaded all of my items into my new storage unit.Chantell H. | Premières impressions
Shari And Hre Staff Was Very Kind And Understanding very pleasant God Bless Her and Her StaffLISA C. | Expérience générale
Mice and rats everywhere. Told them multiple times about it and never had a follow up.Ruddy L. | Expérience générale
Great managementShayne G. | Expérience générale
The staff was always professional. The storage area was always clean. The only reason I left was because where I live I got a garage closer to my apartment..OLGA D P. | Expérience générale
Is good to recommend friends because of the works are friendly to costumesABDULAI J. | Expérience générale
Great and friendly stuffRobert l. | Expérience générale
Poor customer service. Never had the correct infirmation in the computer. Eveytime i went there i got quoted a different price. Reservations would never be found in the systems. NEVER AGAIN WOULD I REjacquelin m. | Réservation
I like to space dead, dated me and they were very friendlytami c. | Expérience générale
It was convenient easy access and friendlyZoraida G. | Expérience générale
good serviceAlana S. | Expérience générale
Set friendly and helpful staff. Great experience.Jesse G. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Nous offrons la plus grande sélection de l'industrie!