Only problem I had was being over charge for the trailer I used and not sure why I was charge extra and not told about it eitherMATHEW L.
Customer Reviews for U-Haul Moving & Storage of Oakwood
Pour nous contacter
Oakwood, GA 30566
(On the corner of Mundy Mill Rd and McEver Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was charged for over two gallons of gas when I returned the van with the same amount of gas that was in it when I picked it up. Additionally, I only drove a total of 15 miles and return the van within 90 minutes. My charges were too high for such a brief rental and low miles. The gentleman who helped me with the pick up was very nice and helpful. The young lady who checked me upon return in seemed disinterested and did not process the return while I was there. I think she did this knowing I would not be there to object to the additional charges. I had no idea she would charge me extra. NOT HAPPY!Lujene C.
Very welcoming and helpful.Blouthy R.
Le client n'a pas laissé de commentaire.Alan B.
Very helpful personnel on site. I am somewhat handicapped and needed help with the equipment return. Hire more people like those that work at this location.Donald R.
Le client n'a pas laissé de commentaire.Lobseiny R.
I took the truck back to the store and the person in charge at the moment didnt want it to give it to me, i told him i wanted it and he made me wait 10 min while he was on the phone until i went back and told him i was gonna talk to the manager and that was the only way i got my receipt. Great store poor customer service !JUAN B.
Le client n'a pas laissé de commentaire.MARIA Q.
Le client n'a pas laissé de commentaire.JOSUE M. | Premières impressions
Le client n'a pas laissé de commentaire.PAUL L.
Le client n'a pas laissé de commentaire.GAIL E.
Le client n'a pas laissé de commentaire.Shaun M.
I disappointed however that originally I was given a reservation for a location (not this one) that had no trucks. It put me way behindAndrea A.
Truck was dirty, front in out of alignment, truck pulled hard to left entire trip (270+ Miles). Engine would â€œjumpâ€ at times, probably needs a tune up. Overall I was very disappointed.JOHNNY P.
Le client n'a pas laissé de commentaire.LATASHA P.
Le client n'a pas laissé de commentaire.MELODY G.
Very well equipped U-Haul location. My only frustration was getting there. Coming across intersection near location, other drivers seem to forget â€œright on red after stopâ€ and I was unable to merge right to enter plaza. Luckily at the next stoplight I could turn right and loop around to the entrance. I was coming from out of state and didn't know what to expect. Staff treated me well and I was on my way.MICHAEL F.
Le client n'a pas laissé de commentaire.DAVID V.
Thomas was efficient, fast, and effective. Got the trailer hooked up and got me on the road in no time.THOMAS B.
The staff aren't particularly friendly. I have been with your facility for more than two years and though it's convenient and clean, I find that any questions or concerns I have with the facility, billing etc., I'm met with no answer or made to be felt an inconvenienced. I have been a business owner for ten years and am convinced that our success is due specifically to our customer service, not just the excellent product we provide. Not everyone there is this way however, most are. I contribute this to the contagion of one bad apple. In my experience with my employees, an employee with a poor attitude is typically spreads and can become adopted as "the way we treat customers". Just my thoughts. Happy New Year!heath m. | Premières impressions
Excellent location with lots of moving supplies.Hector J.
Le client n'a pas laissé de commentaire.FATOU T.
Le client n'a pas laissé de commentaire.Charles H.
Le client n'a pas laissé de commentaire.Lorren M. | Premières impressions
Only thing is my move in day is 12/27/21John M. | Premières impressions
Le client n'a pas laissé de commentaire.MATTHEW E.
Le client n'a pas laissé de commentaire.Diega B. | Premières impressions
Representatives at the Oakwood location are always friendly and helpful.TERRI C.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.THOMAS B.
Le client n'a pas laissé de commentaire.Nancy P. | Expérience générale
When I returned the van no one came out and inspected it or looked to make sure I had filled it up with gas. The invoice I received said estimated charges and I did not get a final bill when I returned it. I don't agree with the way that was handled at all.TAMMY S.
Fast and easyAndrew K.
Fast and efficient check in/check out. Will definitely use again.Russell K.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.ARTURO V.
Le client n'a pas laissé de commentaire.STEVEN T.
Very small and busy parking lot. Challenging to navigate due to the many other businesses and lack of clear signage. Staff was helpful!Amanda W.
The van stunk so bad like spoilt raw meat. It was really bad.OLAWALE F.
Le client n'a pas laissé de commentaire.PERCY A. | Premières impressions
Le client n'a pas laissé de commentaire.Angela O. | Expérience générale
Le client n'a pas laissé de commentaire.EARLE B.
Le client n'a pas laissé de commentaire.Wendy L. | Expérience générale
I requested a hand truck and it was not in the truck. Didn't realize it until I got to my destination. This made my move very challenging and difficult.Shericka F.
Excellent service à la clientèleLUIS C.
Le client n'a pas laissé de commentaire.Kaley H. | Expérience générale
Le client n'a pas laissé de commentaire.ZYRA O.
There was a problem with the oil pressure lamp coming on, but did not seem to impact the truck running.Floyd B.
Le client n'a pas laissé de commentaire.Jeanne S. | Expérience générale
No problems - quick and easy!DUANE M.
Le client n'a pas laissé de commentaire.Mandi B. | Expérience générale
Le client n'a pas laissé de commentaire.CARLOS R.
Very pleasant experience. No problems and everything was exactly what they said it would be.DONALD M.
Le client n'a pas laissé de commentaire.TROY H.
Le client n'a pas laissé de commentaire.Muhammad A.
Le client n'a pas laissé de commentaire.JULIAN R.
Great just as it is. Excellent service, completed on time, fair price.... I would recommend to anyone needing a hitch.Dale B.
Le client n'a pas laissé de commentaire.BRADLEY E.
Le client n'a pas laissé de commentaire.Srinivasa D.
We only rented a appliance dolly, it was not even useable. One wheel wouldn't turn and the other one would barely move. Their only reaction to this was ok we will make a note. BS should have a refundDONNA M.
rented a dolly for a day...took it on the 8th and returned it on the 9th....was charged for two days....pure crapGERRIE K.
Wasn't able to access my unit, could not get into building. Paid for a unit that I never even used because e When I went to unload my things I couldn't get in & was forced to find somewhere else that evening.Jessica S. | Expérience générale
Le client n'a pas laissé de commentaire.Ellis B.
Great experience very helpful employee and it was pouring rain but he hooked the trailer to our truck!!!WALTER R.
Le client n'a pas laissé de commentaire.JACQUEZ T.
Le client n'a pas laissé de commentaire.Pablo C.
Our guy was great and polite and friendly. Thanks!Jill R. | Premières impressions
Le client n'a pas laissé de commentaire.IAN G.
Blake and Mr Wright did a Great Job for me Give them a increase in payRANDY W.
Do a better job checking your trucks and transport!! I had no tail or break lights , and a screw in the damn tire!!RAYMOND S.
Everything went fantadticJOHN D.
Le client n'a pas laissé de commentaire.Rick R.
The Oakwood, GA facility folks were helpful from the start to the finish of my rental process. I will be using them again and recommending them to friends and family. Thank you for a most pleasant experience renting from a neighborhood business.TERRI C.
Good job, ThanksVINH V.
Le client n'a pas laissé de commentaire.ADAM H.
Thank you to the Sales person I believe his name was Randy thank you again and you're very helpfulJOSE S.
Le client n'a pas laissé de commentaire.DIANNA P.
Le client n'a pas laissé de commentaire.Steven N.
Le client n'a pas laissé de commentaire.STEVEN E.
This location is the best for me every time.JAMES L.
Le client n'a pas laissé de commentaire.darren M.
Le client n'a pas laissé de commentaire.DANIELLE M.
Le client n'a pas laissé de commentaire.Lester R.
The manager is a complete and utter asshole. He threatened us multiple times. He has piss poor customer service skills. There was a leak in the uhaul that ruined a bunch of my belongings. And he charged us the $500 deposit when it was returned a day early. Worst experience, ever. I will never rent from uhaul again.Dustin W.
The first truck i rent had a flat tire and the second one had a missing driver window crank handle missing and a bad smell inside the cabinjuan L.
Le client n'a pas laissé de commentaire.Lance R.
Radio won't workJOHNSON E.
Le client n'a pas laissé de commentaire.Scott W.
Le client n'a pas laissé de commentaire.Milo M.
Le client n'a pas laissé de commentaire.Douglas G.
Le client n'a pas laissé de commentaire.Rebekah D.
Your personnel and customer service was excellent and your facility was clean. There are at least four locations which is closer to my home and I passed them every time I need the rent just to get to this location because of the personnel there.Arthur G.
Le client n'a pas laissé de commentaire.LANCE R.
Le client n'a pas laissé de commentaire.KELLY A.
Online process to be better at check in!Mauricia L.
Your facility was excellent. Your staff members were all nice and professional. I will rent from your facility again. Thank you,JOSEPH J.
It was very hard to find the entrance for drop off. We tried to drop off at three different U-haul locations and when we finally found this one, we couldn't find the entrance.imogen G.
Great Customer serviceElizabeth H.
Le client n'a pas laissé de commentaire.Godwin D.
This was the best U Haul store I have ever been inDAN B.
Keep up the good work. Very proud of the service there.ANTHONY D.
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.BRANDON Y.
Le client n'a pas laissé de commentaire.WARD L.
Le client n'a pas laissé de commentaire.REBECCA J.
Le client n'a pas laissé de commentaire.KENNETH D.
Good customer service at counter.Mary A.
Rented a trailer in Dawsonville. It didn't exist. Had to go 45 minutes out of my way to Oakwood for a similar trailer. This other trailer was not the one I rented and I had to lift my 422 pound lawn mower onto the trailer. I gave myself a hernia because U-Haul can't keep track of their equipment. Also cost me at least an additional 15 dollars in gas driving to Oakwood. Will not use them again.Jonathon H.
Le client n'a pas laissé de commentaire.Joshua D.
Le client n'a pas laissé de commentaire.Thomas G.
I was impressed with the selection and the representative was very knowledgeable.Mark H.
Le client n'a pas laissé de commentaire.Karla L.
Le client n'a pas laissé de commentaire.Chantell S. | Premières impressions
The access panels didn't work to unlock the doors or disarm the units. The doors were just propped open & my card didn't work to disarm my unit: when I called the front desk they just said "yeah it does that. Just leave the door to your unit open & the alarm will stop"... What?! How in the world are propped open doors & a 10 second alarm supposed to make me confident in the security of the facility?Joshua D. | Premières impressions
No a/c but paying for it!!!!!!!Scott H. | Premières impressions
Price and area better and more convenient for me. Easier access and cooler temps than at prior storage facility.Traci L. | Premières impressions
Le client n'a pas laissé de commentaire.RICHARD P. | Premières impressions
Le client n'a pas laissé de commentaire.William H. | Premières impressions
I reserved unit 2009, but when I went to the unit to move stuff in it had been taken. I called the girl working on the internal and she came up to the building to see right away. She wasn't sure if the prior person had moved everything out and there was a lock still on it. So she instantly put me in one that was empty across from 2009. She got a broom and dust pan and cleaned it out for me and I got to move in right then. She had excellent customer service and a positive attitude.Sharon T. | Premières impressions
Excellent service à la clientèle.JOAN T. | Premières impressions
Moving has been an overwhelming experience but u-haul has made the transition from one state to another much easier .Priscilla D. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.