I waited in the lobby for 43 minutes with not a soul on site. After about 25 minutes I rang the service bell a few times, still nothing. About 15 minutes later a mechanic came in and told me the service rep would be in shortly… he was not. The first month was supposed to be free as I had also rented a truck through u haul…. It was not. I set up a 4 digit access code, went back up the hill to begin unloading my things, the code would not work. I went back down the hill and made a new code that finally allowed me access. The whole process was miserable. I did not even get so much as a "my bad man we are super busy" when the service rep finally came in. And the fact that I was still charged for the first month is absolutely ridiculous. If I could give zero stars I would.
Kevin C. | First ImpressionsSelf Storage Units in Oakwood, GA, 30566
U-Haul Moving & Storage de Oakwood
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Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
Qu'est-ce que le service en ligne emménager/louer maintenant?
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À 2,5 milles de cet établissement
369Storage.com
5201 Browns Bridge Road
Gainesville, GA 30504 -
À 10,9 milles de cet établissement
U-Haul Moving & Storage of Cumming
3060 Keith Bridge Rd
Cumming, GA 30041Few Rooms Left. Reserve Today!
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À 11,2 milles de cet établissement
Braselton Mini Storage
6562 Hwy 53
(U-Haul Neighborhood Dealer)
Braselton, GA 30517 -
À 13,0 milles de cet établissement
U-Haul Moving & Storage at Buford Dr
3804 Buford Dr
Buford, GA 30519
Autres U-Haul Services
Évaluations des unités d'entreposage par les clients
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- 3,5 - Cote moyenne des clients
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The Staff is truly awesome to work with amd very Knowledgeable and kind
Donny P. | First ImpressionsThe only thing we struggled with was the cost. We had this unit a little over 6 years when my mom went into a nursing home and never came out. I wish there was some sort of discount for us who need long term storage needs. But overall, it was a great place to store our possessions.
julie j. | Overall ExperienceI had sent several checks that never got processed by uhaul causing me to have to pay late fees. Then the rates almost doubled. This was absolutely awful. I will tell people to just sell their stuff and avoid storage units. You can buy new stuff and avoid all the hassle.
Kenneth H. | Overall ExperienceI will never recommend U-Haul or use them for anything ever again after this experience
JOHN Q. | Overall ExperienceThe guy that helped me was very friendly and customer friendly.
Shonqueta R. | First ImpressionsThe staff was always accommodating and professional. The facility was well lite and safe. Thank you!
Loretta J. | Overall ExperienceProfessional & helpful employees. Clean.
Garry S. | First ImpressionsAll was well
ROBERT J. | First ImpressionsOnly reason I didn't give an excellent rating is I believe that there is always room for improvement in any business. Other than that everything & everyone was amazing. I was in a tight situation & needed storage ASAP......I really appreciate the service.
Angela O. | First ImpressionsNeed to train employees to let them know what's going on….. was purchasing a piece of rope price was different from what was on product when she wrong it up …. She's telling me I have to pay that price I said he'll no call your Boss…
Marcia R. | Overall ExperienceUsing the card was a bit difficult due to having to swipe in an out and the swiping to open. Hard to see the display during the day.
Tom E. | Overall ExperienceThey changed my locked & no one knew who did it or why. Skylar Fulton has 0 yes zero customer service skills, I've spoke with Blake Cantrell about her and she still continues to be rude and disrespectful. This place is a joke, please take your items somewhere else.!
christy c. | Overall Experience