Le client n'a pas laissé de commentaire.Scott M.
Customer Reviews for U-Haul Moving & Storage of Pekin
Pour nous contacter
Pekin, IL 61554
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.LONNIE H.
Le client n'a pas laissé de commentaire.LARRY M.
Le client n'a pas laissé de commentaire.Rita T. | Premières impressions
Le client n'a pas laissé de commentaire.EDWARD W.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.ROBERT A.
Le client n'a pas laissé de commentaire.COLIN O.
The staff was very helpful with the process.katherine f. | Premières impressions
I received my truck with a little less than 3/4 of a tank..I drove 123 miles, put 40 in and it was where it was when I picked it up....I had paid for 100 miles so I had no problem with the extra mileage charge. But then I was charged 60 more dollars because they said it wasn't returned with the same amount of gas..IT WAS !!VERONICA G.
(Unrelated to this location). Confirming and managing my reservation was an absolute nightmare. Your ecommerce and remote customer service give comcast a real run for their money in terms of how horrible they are. Do better.NICHOLAS U.
Le client n'a pas laissé de commentaire.SELINA L.
Le client n'a pas laissé de commentaire.GREGORY B.
Le client n'a pas laissé de commentaire.Denise H. | Expérience générale
The young lady working at this location was very friendly and helpful. No problems with the truck pickup and she was very prompt.DAVID S.
Le client n'a pas laissé de commentaire.LYNNETTE H.
Le client n'a pas laissé de commentaire.JIM P. | Expérience générale
Very nice , no problems, manager was very nice and professional thank you so muchKEVIN M.
Le client n'a pas laissé de commentaire.Adam W.
The person working the desk is incompetent and rude. Has an attitude. She charged me 35 dollars for gas when I drove the truck only 7 miles. She claims the truck was on full and it wasn't. It was on 3/4 of a tank when I left u-haul. I returned it with 3/4 of a tank. She moved the truck up for me and didn't see the amount of gas? She kept repeating herself like I didn't comprehend. I had no data on my phone to push the link and tried telling her since that was her argument to me.JANE O.
Le client n'a pas laissé de commentaire.LINDA T.
Le client n'a pas laissé de commentaire.DAVID R. | Premières impressions
Get better employeesBRETT M.
We haven't yet moved our items into storage.Debra B. | Premières impressions
Keep up the great work!!!Edward M.
Everyone us always so helpful and kindKANDACE S. | Premières impressions
Should allow someone to rent more than 24 hours but otherwise was fineSTEPHANIE S.
Le client n'a pas laissé de commentaire.selina l. | Premières impressions
No one would answer the phone and return of truck was not pleasant.Ralph C.
Le client n'a pas laissé de commentaire.Tammy H.
Le client n'a pas laissé de commentaire.Chera G. | Expérience générale
Le client n'a pas laissé de commentaire.Debbie B. | Premières impressions
Thanks. Never knew how much your place would help us in our transition to our new home. Excellent Service too.Bill C. | Expérience générale
I am very impressed by the staff and the professionalism of this location. Over the past six months I have needed moving boxes and various moving trucks on five different occasions due to moving and parents passing away, they have always been very accommodating and helpful.KANDACE S.
Le client n'a pas laissé de commentaire.JESSE G.
Le client n'a pas laissé de commentaire.DEBRA O.
The gal that helped both with the rental and the return process was amazing. Was great to work with and very easy to navigate the process. Will definately use again in the future.AARON U.
The back of the truck smelled like a turkey farm - could maybe air them out after each use.KYLE R.
Le client n'a pas laissé de commentaire.JIM P.
Le client n'a pas laissé de commentaire.JIM P.
Very nice place in pekin ILVIOLET W. | Expérience générale
Le client n'a pas laissé de commentaire.Georgenia J.
The staff at this u-haul site was awesome and very helpful.Nick R. | Expérience générale
Le client n'a pas laissé de commentaire.TERRY F.
Le client n'a pas laissé de commentaire.RANCE F.
Le client n'a pas laissé de commentaire.Denise H. | Premières impressions
Le client n'a pas laissé de commentaire.LYNDA F.
Le client n'a pas laissé de commentaire.Lorene T.
Our experience was very good. When I called, they were very polite and helpful. The man who helped us hook up was also polite and helpful and so was the lady who checked us back in. I have no suggestions for improvement.DEBRA K.
Fantastic service...DUANE O.
Le client n'a pas laissé de commentaire.Larry E.
Le client n'a pas laissé de commentaire.roger H.
Le client n'a pas laissé de commentaire.IAN F.
Angie went above and beyond to get me my storage unit and make sure I knew what I was doing thanks Angie! :)KAYLA S. | Premières impressions
Le client n'a pas laissé de commentaire.JESSIE S.
We used the court street location in Pekin, IL. We had the area manager. I believe his name is Caleb. Sweetest and best customer service I've ever had! We had a delivery driver side swipe the truck and he was very relaxed and assuring during the process. I will ALWAYS use uhaul because of the service he gave us.Rachel B.
Didn't have to do a thing. They hooked the trailer up for me, and unhooked it when brought it back.GARY S.
Le client n'a pas laissé de commentaire.Melissa H.
Le client n'a pas laissé de commentaire.JAMES H.
I cannot say enough about the staff!Gordon L. | Premières impressions
The staff is excellentGordon L. | Premières impressions
Angie is a great manager! Her interpersonal relationship skills are gold! Way above what I expect during these difficult times dealing with my challenging situation . Kudos to Brian for a friendly and above average attitude and people skills!GORDON L.
Le client n'a pas laissé de commentaire.Michael M.
Sometimes they are understaffed.Michael F.
Le client n'a pas laissé de commentaire.ROBERT S.
This was my first time renting from U-haul so I had a lot of questions. The staff was very pleasant and patient. They answered all my questions.JAMES M.
Le client n'a pas laissé de commentaire.BILLY W.
Perfect service! 10/10! Very kind and helpful!!JAMIE C.
Front wheel bearing seals were leaking on truck. The average person would not have known this. Truck was not road ready! I watched how bad it was leaking. It wouldnt have taken it on a long trip!GREG W.
Awesome ExperienceSAMUAL A.
Le client n'a pas laissé de commentaire.CAROL G.
Very nice inside the store; very friendly, professional employeesDAVID W.
Please get someone to plow your lot when it snows. It was kind of a pain to drive the u haul truck and my car in 5-6 inches of unplowed snow. Other than that the service was great and price was reasonable. Merci.DEAN H.
My big complaint is that parking lot was not shoveled well. I arrived to start my storage rental in morning after a snow storm night before. Parking lot was not shoveled yet and driving to building was difficult; i got stuck a couple times. I decided to wait until parking lot was shoveled to move my belongings but the shoveling did not occur until 3 pm (at least thats when I received phone call from Uhaul that shoveling was done). Even after the shoveling it was still not done well as only paths were shoveled not entire parking lot and again next day was stuck in snow worse than the first day; eventually got free and realized I MUST stay in the shoveled areas which were hard to distinguish as all pavement was white. I realize you can't control the weather but you can control make a better effort to address the snow.Kathy K. | Premières impressions
Le client n'a pas laissé de commentaire.Melissa E.
Le client n'a pas laissé de commentaire.MARY C.
Nothing, was very happy with service. Quick check out and quick check in. Truck was very cleanJEFFREY S.
Well I looked at my bank account and saw a second charge on my card but I only rented this one time I don't why am being charge for a second time but other then that everything was greatJESUS Z.
Tire straps could be a few inches longer. Other than that, everything was great. Would like to to say Lynsey at the pekin store was very nice and helpful. Need more people like her in businessesLONNIE H.
Le client n'a pas laissé de commentaire.Richard W.
Nothing everything was great!James O.
Le client n'a pas laissé de commentaire.Kris H.
Le client n'a pas laissé de commentaire.Richard B.
You really don't want me tooZACHARY S.
Le client n'a pas laissé de commentaire.Gregg P.
Truck was clean but there was a flat tire & the guy just tried airing it up but it didn't hold.RONALD V.
Explain the inspection/check out process a little clearer.Aubri M.
Great service!Mike U.
Way too expensive. Especially having to pay way too much per mile, and then fuel on top of that.MELISSA D.
Le client n'a pas laissé de commentaire.ron L.
No need for improvement. Staff was courteous and hekpfulRICHARD W.
Lindsey (pretty sure that's right), the manager, was very pleasant and helpful. So was the guy who hooked up the trailer for me. The motorcycle trailer I rented worked very well. Price was great. I have already recommended U-haul to a couple of friends.JAMES G.
Le client n'a pas laissé de commentaire.Megan D. | Expérience générale
Very helpful and knowledgeable. Engine light came on after half a day. I took it in and exchanged for another. Both vehicles clean and ran well (until the problem). Je les recommanderais sans hésiter.Dennis J.
Le client n'a pas laissé de commentaire.CHARLES L.
General manager Lynsey did a great job. She was very pleasant and knowledgeable. She was able to assist me with the correct truck for my needs.DANIEL K.
Le client n'a pas laissé de commentaire.WILLIAM S.
Can't recall her name, but young lady at customer service is excellent. Helped me on several occasions. When purchasing moving supplies, returning unused supplies, reserving storage, and obtaining storage; always excellent attention to service. She is a top notch employee.Craig R. | Premières impressions
The truck was awful. The loading ramp didn't work. The drivers seat belt was non operational. The truck transmission was terrible. They took off the truck daily fee. I don't think that was enough considering we did the entire move without having a ramp that was functional.Shawna C.
Le client n'a pas laissé de commentaire.Terry S.
Helpful staff did great jobGEORGE B.
Le client n'a pas laissé de commentaire.TIFFANIE H.
When I got to the facility there was no record of the reservation I had made. The room size I wanted was not available. Had to get a bigger room than needed. Person who showed us to the locker was not wearing a mask. Otherwise, facility was very neat and clean. Locker looks like we were the first one to use it.Jeff T. | Premières impressions
Le client n'a pas laissé de commentaire.gary w. | Expérience générale
Le client n'a pas laissé de commentaire.Carissa S. | Online Move In
I was pleasantly surprised by the whole experience. I am particularly pleased with the convenient location and accessibility. The Sign Up Staf person was pleasant,helpful, courteous and professional.Sandra J. | Premières impressions
The person was not helpful at allAlisha C.
Le client n'a pas laissé de commentaire.Robert K.
Le client n'a pas laissé de commentaire.Dave D. | Expérience générale
I'm not sure. This was so quick, easy and return was a breeze.JOHN H.
Le client n'a pas laissé de commentaire.Shelly F. | Expérience générale
I had to rent a total of 3 times for my move and each time the person handling my reserviation and delivery was kind, and knowledgeable. It was a pleasure each time. One person even showed me the various "free" boxes from people who donated some when I said I couldn't afford to purchase any more boxes. Now that's customer service !!AUDREY S.
Le client n'a pas laissé de commentaire.jessica D. | Expérience générale
everyone was extremely helpful to me. I had at the end misplaced the keys into a box and they helped ease my panic. I h ad rented a pick up for the move and it was raining and they changed it to a van for me. I will definately use this place again.AUDREY S.
Very big and nice service center with a lot of moving, packing and transportation products for sale. The customer service was very helpful, polite and professional. I would definitely recommend the Uhaul Moving and Storage of Pekin, Illinois!DAVID T.
Le client n'a pas laissé de commentaire.Lisa S.
Le client n'a pas laissé de commentaire.michael P.
Did not receive dolly and was credited. No complaints. Clean van. Polite salesman.Karanda M.
Le client n'a pas laissé de commentaire.CARLA T.
Very helpful people. It was a good experience!Larry S.
Le client n'a pas laissé de commentaire.Blaine D.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Louis L. | Expérience générale
Le client n'a pas laissé de commentaire.Jeffery P. | Premières impressions
I would add a swipe-in for the big garage on the west side.Karen D. | Expérience générale
Cody was excellent! He was super helpful to me. Really like the place. Clean, really secure...Gregg D. | Premières impressions
Le client n'a pas laissé de commentaire.John W. | Expérience générale
It was a wonderful place to be and I'm glad to have them in our vicinity thank you very much U-Hauls a great place to beRandy G. | Expérience générale
Le client n'a pas laissé de commentaire.Darin D. | Online Move In
Le client n'a pas laissé de commentaire.Steve M. | Online Move In
Le client n'a pas laissé de commentaire.Eddie B. | Expérience générale
Outstanding facility. Extremely clean..including restrooms, great staff (especially manager) and amazing value. Congratulations on a FIVE STAR operation!Mark R. | Expérience générale
Manager was super friendly and helpful choosing the correct unit. Very appreciative.Jon L. | Premières impressions
Easy to use. I really like the garage entrance.Karen D. | Premières impressions
Le client n'a pas laissé de commentaire.Louis L. | Premières impressions
When I needed a storage unit. I didn't know where to go. Then I saw that U-haul had opened this new facility in Pekin. I was extremely impressed with their storage rooms, the price, the ease and convenience of going in and out whenever I needed to drop off or pick up items. I absolutely loved the garage doors that automatically opened and you can pull inside to load and unload! That was wonderful! The bathroom area and the area with the complimentary carts to use always looked and smelled clean. It was well lit and easy to enter and exit. HIGHLY RECOMMEND!!! Thank you very much!Julie O. | Expérience générale
The best storage place I’ve had and well maintained and very clean and great service every time you walk in there sliding doorsTasha C. | Expérience générale
you can tell the manager works hard to obtain customer satisfaction!Shyan K. | Expérience générale
I love my storage unit. It's so handy! I'm happy that there are restrooms, if needed, carts to load and unload provided for free, the place is clean, well-lit, and I love the pull-in garage for privacy and for cold weather! I love this facility and will refer friends. Thank you! Julie OberleJulie O. | Premières impressions
I experience was great! Very friendly staff and very helpful!Maureen C. | Premières impressions
I really appreciate all the help Cody gave us in this move. Merci.Barry A. | Expérience générale
Easy in and out, and climate controlledKENNY K. | Expérience générale
Area was clean and convenient. Cody the manager was friendly and helpfulTimothy C. | Expérience générale
Andrew was very helpful. I am grateful for the help he provided in getting the right moving van that we needed.Barry A. | Premières impressions
Friendly, efficient staff made the process quick and painlessMary K. | Premières impressions
The employee working Monday July 15th was awesome. He was very informative and extremely helpfulTherese C. | Premières impressions
The facility is very clean. The staff is very friendly and courteous. This is our first experience with rented storage, and it has been very easy and convenient. We would highly recommend U-HAULSusan S. | Premières impressions
Outstanding experience with Uhaul. Would definitely recommend to anyone who is moving! Wonderful and helpful employees at both ends!!!!Joni A. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!