I couldn't decide whether to put "No" on if I'd recommend and didn't put "EXCELLENT" ONLY bc of how crazy expensive it is! It's just under 3 TIMES the price of a regular storage unit the same size! Of course, the climate control and added security were a plus, but TRIPLE THE PRICE?? I had no choice but to move my stuff to a reg unit, the same size, for $40/mo right by my work bc I just couldn't afford the $109/mo... EVERY MONTH! That's a car insurance payment!! Otherwise, the place is clean and the staff is AWESOME! Not to mention the security and of course the climate control! DEFINITELY, IF YOU CAN AFFORD IT, IT IS THE ONLY WAY TO GO!!
Jasmine M | Expérience généraleCustomer Reviews for U-Haul Moving & Storage of Price
Testimonials From Recent Customers
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Lisa was awesome! Always customer service oriented.
KEVIN OLisa was great. Always very helpful and willing to help get things figured out.
JAMES TThis was clean on the inside but there was cement powder all over the side edges. Didn't interfere with using the trailer though.
SHERRY CWhen we picked the trailer up the trailer we had a reservation for, had not been returned yet. They gave us a different trailer but it had a different plate number on it. the guy had me accept it as correct and said he would fix it in the system. He did not. However the lady at the office where we dropped it off helped us get everything settled and taken care of.
APRIL A | Premières impressionsWas great. The girl at the counter was super helpful and nice
RICHARD GThis store was very kind and listened to my stress about the trip. It was validating to hear that they felt like I got a bad deal.
JANEL JEveryone was great
CHARLES OQuick and easy. Good service
ANGELA A | Premières impressionsAttendant was very helpful and friendly.
Lamoni P | Premières impressionsthe mobile pick up made it smooth thank you.
BAILEY FMake sure snow is removed
BRENDA ASEVERAL TIMES I WAS LOCKED OUT OF MY OWN UNIT AFTER PAYMENT WAS MADE. ONE TIME I TRACKED SOMEONE DOWN, the lock was removed as it should have been prior to my visit. But none the less. When I returned a week or so later, the lock had been placed back on. I couldn't get into my unit on 4 diff trips to U-Haul. And that was just this one occasion. It was always happening, and one time I was told by the manager that I would receive a credit for being locked out even though payment had been made, and the manager told me this. But nothing happened. She said she would credit me for the inconvenience of being kept from my belongings. But U-Haul was sure to charge me late fees and make sure they got all their money + from me, but refused to offer any kind of compensation even though I had paid, I was still locked out and kept from my belongings. That's why I left U-Haul. I was 100 % ripped off and lied to, in person. It's ridiculous. And I tried talking to u guys about it. But apparently my business wasn't appreciated
TIANNA D | Expérience généraleI didn't like how you guys advertise the price but when I got billed out it was more than double. Chicken shit
JOSE SI put gas in the vehicle that did NOT have a full tank it only had 3/4. I have the receipt and then you charge an after hours fee and no one had to come in and take care of that Uhaul no almost $300 to rent a U-Haul for two days from Price to Huntington ridiculous never again
TESSIE JPrice has an excellent staff, I worked with two gals and they were very kind and helpful.
KRISTY W | Expérience généraleBoth Lisa and Jacqueline were extremely personable and helpful. I was struggling with the app for my rental, but Lisa and Jacqueline were very patient and efficient at assisting me in the rental process. Jacqueline was very expedient in my return of the vehicle.
Lawrence DThe people were so nice and helpful
jerry c | Déménagement en ligneProfessional staff, always friendly and very helpful. The facilities were always clean, including the bathroom, and easy to use. It was a wonderful place to store my belonging, I never worried about anything I owned, and the price was fair and affordable. I would highly recommend this facility. Merci.
Jennifer W | Expérience généraleGreat friendly staff.
WILLIAM BIn the beginning, Kyle and Lisa were great. During the month, I became very frustrated with accessing my unit. I did not understand why the "garden door " access could not be fixed or more easily accessed. After waiting for a very long time standing at the door, waiting for them to come, I went into front area, admittedly exhausted and angry. I was not nice, but neither was I awful. I apologized to Lisa later, but apparently she did not respond well and every time I came to collect a load ( by myself), I felt that she vindictively made me wait at the door for an extended period of time. Everyone else was kind and helpful but not her.
VIRGINIA D | Expérience généraleIt took a minute to locate the storage unit but was no more complicated than any other storage solution I've used before. Love the fact it's climate controlled and I had the ability to insure my valuables for a nominal fee. Cost for the unit is very fair in the current economy and accessing the unit itself was great. I appreciate how the app added my credentials to apple wallet for quick reference. Staff was very kind and helpful. Also, while I had a discus lock already, thank you for the free lock that was bundled with my purchase.
Chad C | Déménagement en ligneGreat job. Good employees. Give em a raise they've earned it.
Bart T | Expérience généraleSometimes I had trouble unlocking my letter-lock and a staff member helped me several times, which I greatly appreciated. I had a storage unit for about 3 years and just moved out. It was nice to rent a UHaul truck for this purpose. I love Price's UHaul and their staff.
mary H | Expérience généraleMuch appreciated their friendly service
Joseph FI would like to give things to Jalisa Hernandez and to Ashley. I don't know her last name. Those two were the most amazing people that I have ever had to work with being in the situation that I was in they treated me as family instead of as a customer, they was just as worried about me getting my stuff as I was myself getting my stuff And I would like to thank l Lisa Moseman, for the understanding of the situations that I had been put into the three of them working together as a team I have to say hands-down is the best team that a person can come across in a business. They don't work for just the money they actually care about their customers and their customers belongings that the three of them were willing to go out of their way to help me be where I needed to be in order to get my stuff if it wasn't for the team and when I say team, the three of them, my children and I would have lost our whole lives, so yes, I would recommend Price Uhaul to anybody a lot of places you're treated as just a paying customer and my personal experience, I was treated as not just a paying customer but like a family member they actually truly cared. I was going through and what I needed to do to get done and was willing to work with me even if it meant pulling strings on their behalf hands-down, Uhaul and Price Utah has the best team that a Uhaul company could have.
Amanda M | Expérience généraleYou were great and I was always happy to do business
Linda BI was told by the employee that was writing up the contract that I could have 9 days free because the items were for a community baby shower and anyone that donated would be recognized in the newpaper and social media. I went to get items out for the baby shower on 7th of October and then returned next day and a lock was on the door. I went to office and they told me that the employee never made note of our conversation. Very upset because I would have collected everything because our grant would not cover those charges.
Judy R | Expérience généraleYour manager is the best I've ever dealt with from any Uhaul facility. She's a keeper.
TERI W | Premières impressionsvery helpful and professional.
steven b | Premières impressionsGreat service
KAMMI ELisa is the best! Her customer service skills of listening, assisting & trouble shooting are top notch. She is also kind & compassionate. Mahalo Lisa!
ELLEN O | Expérience généraleThank you, Lisa. It turned out great that the van was available all weekend. I tried to return it clean.
PHILIP JGet bigger car hauler trailers “trailers”
LOGAN WLisa and her staff have excellent customer service skills. They really made my moving and storage easy and convenient. This facility is very well maintained.
Janette B | Expérience généraleVery helpful, friendly, and efficient, with exception of the storage unit which I had reserved ONLINE, was non existent. Had to be issued a different unit. Staff was great, but your online system is extremely inefficient.
VIRGINIA DMerci
Sabrina W | Premières impressionsThe free month of storage saved us from a tight spot. Everyone was very helpful and upfront with costs.
HONDO E | Expérience généraleThis UHaul location has a fun and friendly equipment manager. I would rent a truck here again.
KENT BWonderful
DANIEL CThe trailer was very old and needs new tires. It was a very rough ride. I have rented trailers from Uhaul before that were in better shape.
MATTHEW EYou guys are the best , thanks for your kind service!
CHESTER PI have rented twice from U Haul here in Price. I was able to get the same Unit which was wonderful as I am an older person. The convince of the Unit was perfect. The staff is wonderful. The security is great. I will us them again if necessary. I tell everyone about them.
leitha G | Expérience généraleExcellent service à la clientèle. The woman helping me was great!
Marcus PCustomer service was amazing. Thank you, Cheryl! And the facility was incredibly clean and secure.
Stephanie S | Premières impressionsAll the staff there are the best always, very helpful.
Val HThey were super helpful and friendly.
SHERRY CMake your equipment more available to the locations in less populated areas. Although there is a u-haul dealer in the town where I live, I had to travel 45 miles to pick up the dolly I needed.
Ray PEveryone was friendly, upfront and prompt.
Steve RExcellent storage for a great price. The staff here are top notch, always very helpful and friendly. I would highly recommend this company to anyone and will definitely use them again in the future. Merci.
Jennifer W | Expérience généraleThe only issue that I had was that my information was not in the system to return. It was on my app and I showed the employee. She called her boss and the boss saw my info right away and they checked me in and I was on my way.
Steven NSwift and pleasant service
Robert BThis was just what I needed and perfect for the job.
SHERRY CService was great and tech were helpful.
Daniel TGreat customer service!
Molly MWonderful and pleasant
Daniel GAlthough my experience with using u-box method while moving from Arizona to Utah was a disaster on several fronts, the folks at the Price, Utah store were my advocates in solving many problems. However, the Kingman AZ store has yet to redress (1) why my shipment didn't happen, and was 2 weeks late, leaving me without my household for a month (2) the box was loaded on the trailer backwards, so unloading was extremely difficult (3) the box was tipped or dropped, throwing everything towards the door, thus being unable to turn it around to unload properly. Thanks Brad for the partial refund on the Utah end, though it wasn't the Price store's fault. Hello Arizona.. how about your responsibility regarding the totally frustrating and enraging repeated screw-ups? FYI, the first time I used the u-box, the box fell apart in Nevada and my stuff arrived in 2 boxes, as the stuff that fell out of the bottom of the box had to be shifted to another box to finish transport. Now this recent mess.. move #2 the aforementioned . Third time's the charm? Again, thank you Brad and Lisa and crew for the help on the Utah end. They deserve 5 stars. Arizona deserves to refund me and get a kick in the pants. Just one old woman's opinion...
Carrie W | Premières impressionsBoth agents I worked with were very helpful
Austin HNice employee met us at the truck and we were outta there in under 5 minutes!
Lynnette RWe tried to use you guys to haul our items to another state. We reserved a trailer two week in advance and then was told that it didn't matter because you only did first come first service the day before we were leaving. I will never use U-hail again and will advised others to not use you guys in the future!
Dusty P | Expérience généraleYour customer service was outstanding very courteous and willing to help in anyway they can. I was very impressed with the customer service as well as the trailers were extremely wild took care of and I'd recommend my friends to go to this establishment. Merci.
Larry MVery helpful and professional.
Kamille RThis was a great experience! Will be back when the need arises.
Shelly B | Expérience généraleLissa was very helpful along with the rest of staff.
Darien W | Expérience généraleGreat customer service and friendly staff
dylan hVery helpful and friendly
Stephanie BThe manager was very helpful & friendly!
Associated F | Expérience généraleService was prompt, efficient, and professional. Employees were respectful and cheerful. The equipment worked properly.
William LWas my first time needing a storage unit. Was easy and everything was keep clean and safe
Shawna R | Expérience généraleThe girls at the front desk are awesome!
Janice H | Expérience généraleAll was great
John HGreat service
Scott HLisa was outstanding on the storage unit and truck drop off. I'm extremely impressed with storage facility in Price, Utah.
jeanette bThe entire staff - the entire experience - not enough stars in the heavens to describe such excellence - such perfection. Just giving credit to where credit is due - it is always a pleasure. OUTSTANDING!!!!
Dan SHard to say. You were so good
ROBERT LRented same trailer one week apart. This location is well set up. I dealt with same person both times she is very good at her job
dayne hLisa was extremely helpful and friendly - an asset to the company
berna gGreat experience and appreciated the customer service.
Salomon CVery easy rental this location has been good since it opened
dayne hThere was a lock put on when I didn’t miss any bills
Madison D | Expérience généraleThe app made it easier
Sheldon JQuick and professional
Carl JThank you for the help!!!
geoffery v | Expérience généraleAshley and Kyle were not only helpful & clear, but also good humored and relatable. They made the pickup process comfortable and easy. The equipment worked perfectly and I was able to complete my move with confidence. I would gladly recommend this U-Haul team in Price, UT, and would not hesitate to call on them again should the need arise. Merci.
Mark DThe size of trailer I booked online ended up being unavailable. I was allowed to get the next larger size for the same price. Everyone was friendly and helpful.
Virginia VOur reception staff was off the chart . Let me explain , she was so happy, very receptive and extremely professional , as she was inspecting we were joking about our trip , it was a great experience and I'll recommend u-haul to anyone .
Alvin BLisa has been amazing and very helpful though out the whole process. Knows the business and willing to take the time with each customer to make the situation go smoothly
James T | Premières impressionsFrom the first call that I made to closing out the U-Haul storage when I was done was an excellent experience. The customer service was outstanding. The facility was very clean, very secure, the storage carts to help people move their stuff into the units was so helpful. Being able to rent the unit online was great help as well.
Shane O | Expérience généraleI am 74 years old and I have never been treated so badly in my life! They were so rude to me it was unbelievable.
Sandi WLisa is an absolute angel, and she went so far above and beyond giving us a great experience that I can't begin to express enough thanks. The facility is beautiful, clean, convenient, and I love that it's climate-controlled and super secure. A nice extra surprise was the clean and plumbed bathrooms onsite - I image those will come in handy during long frustrating days of moving! The only negative thing I would say is that this facility is about twice as expensive as the other local storage areas, which is a pain (take note, corporate), but I have an urgent need for a unit and Lisa was able to make it happen for me when no one else in the county could.
Carrie I | Premières impressionsGood customer service, the app wasn't working so it took some time but she was quick to help us and get everything sorted.
McKenzi LEvery employee I came in contact with was just simply awesome and helpful!
Shelly B | Premières impressionsGreat service, very helpful
Shelly R | Premières impressionsIt was great but payed for so many days and returned trailer 3 days early and didn't get any money back for returning early
Joshua K | Premières impressionsThe staff are delightful. The building is clean.
Tracey R | Expérience généraleThank you so much. We planned on 6 months and ended up using the unit for 2 and a half years.
Linda M | Expérience généraleU-Haul is friendly all the staff is great I've been treated very good my whole stay here
Edward C | Expérience généraleGreat costumer service, facilities were secure for our equipment and materials.
Pedro G | Expérience généraleEverything and Everyone was great Your prices are insane!! I only rented from you because no one else had a unit. I understand the cost of climate control……. Does not justify your prices. Besides, who needs climate control???!!?? This is rural Utah where folks do not need climate control for storing old junk. Thank you, sort of.
Michael G | Premières impressionsI’ll recommend to me here in Houston as well.
Laura R | Expérience généraleN.D.
George H | Expérience généraleThanks
GMS M | Expérience généralePrice UT U-Haul is the best yet I never once felt my things were unsafe and Lisa and her staff are so friendly and helpful.
Melissa C | Expérience généraleIt was a wonderful experience. I was given a unit by the big sliding doors. I was just one unit down from them. The carts were right by the door. The restrooms were very close as well. I appreciated the area where we could donate good items and people who could use them were able to have them for free. The facility was well lit and I always felt safe. If I ever need a unit again I will choose you. I have also told my friends about the wonderful experience. They were impressed and said they did not realize we had such a nice facility. The price is also very affordable. My items were safe and I loved the climate controlled facity.
leitha G | Expérience généraleVery nice and very helpful. Lisa, Kyle and Matthew are outstanding people. Very conciderant and helpful towards my needs.
Russell S | Expérience généraleI have used other storage facilities through the years, This U-Haul site was convenient when I moved to Price. However I found out later that it was the most expensive storage facility in town. When I vacated my unit, I had 10 days remaining of paid rent. I was told that I would not receive a prorated return of my rent, This is another tactic of corporate theft and greed. I wonder how many others across the nation have been bilked this way. What if U-Haul had to pay it all back.
Jeffrey S | Expérience généraleUsed this facility to store for 2 years. No issues.
Maggie C | Expérience généraleThe young man that assisted me was respectful, courteous, and helpful. The process was quick and easy. I am disabled and he was able to accommodate me in areas that allowed ease of access. Merci.
Tracey R | Premières impressionsLisa and Julisa and Kyle are amazing people and staff. I have been with Uhaul many years all over the country as a travel nurse and this is hands down the best store ever. They are so kind smart important and truly care about people. They are engaging and real people. I hope you give them all raises Sincerely and Respectfully Stevie Heart
Stevie C | Expérience généraleIt was so easy and convenient, I was really impressed by how easy it was and the staff was awesome in helping me get any questions I had answered
Morgan H | Premières impressionsThank you for being there and so helpful and friendly.
Tony M | Premières impressionsUnloading a semi truck of household goods on a hot day is difficult. We were offered cold bottles of water. When the one of the moving employees accidentally knocked the fire extinguisher off the wall the fire alarm the U-Haul employee calmly took care of the problem without a making the incident a huge ordeal.
KATHLEEN H | Premières impressionsThe manager was amazing super helpful and did everything she could to help us in every way she could would highly recommend this place
Erik G | Premières impressionsI had a great experience with uhaul
BARBARA H | Expérience généraleSo far the best experience I e had renting a storage unit
James C | Premières impressionsMerci.
Caleb S | Expérience généraleAmazing Customer Service
Felix S | Expérience généraleI was 1st surprised very nice and clean very big, Top notch security, Very nice Workers Easy to Apply Affordable, thank you.
Patrick E | Premières impressionsI wish going rv storage was a little cheaper
Steven P | Premières impressionsThank you guys for being absolutely amazing. Even when I missed payments you guys were more than willing to work with me!!!!!! Definitely will keep you guys in mind for the future!!!!
Sally S | Expérience générale