Évaluations des clients U-Haul Moving & Storage of Redding

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Redding

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Angela H. le

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This made moving so easy! The staff was efficient and helpful. They had my reserved truck ready when I arrived. I have Always just moved my house with a bunch of friends with trucks and I will never make that mistake again

Donald B. le

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always satisfied, good equipment good people

Jason O. le

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Le client n'a pas laissé de commentaire.

Tracey P. le

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Justin in Redding Ca , Churn Creek was awesome!! Extremely helpful and professional .. He went the extra mile in customer service!!!

Kristal F. le

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Windshield was filthy when I picked up. I recommend cleaning

KATY J. le

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Le client n'a pas laissé de commentaire.

Charles Z. le

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Le client n'a pas laissé de commentaire.

Janice H. le

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Le client n'a pas laissé de commentaire.

Bob M. le

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Le client n'a pas laissé de commentaire.

Bob M. le

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Le client n'a pas laissé de commentaire.

Ryan F. le

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I was told that if I wanted to return the vehicle early to park the truck in the yellow lines, toss the key in the box, and to be sure to checkout using the website or else I’d be charged $20. I did as directed but unfortunately you have to checkout with the website BEFORE dropping off the keys because it asks you to take a photo showing gas and mileage. Customers should be warned to go to the website FIRST. I wasn’t charged the extra $20 but I worried about it all night.

Lauren C. le

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This is the first time using a ubox and I wasn't pleased with how little the box was for $1700.00. I had to ship items ups because we were told our 5x8 storage unit items would all fit. It didnt. So..

John L. le

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Lower per mile rates for trucks.

Amanda D. le

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Le client n'a pas laissé de commentaire.

aaron R. le

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Le client n'a pas laissé de commentaire.

James A. le

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Nicest truck. Super people at both locations. Couldn't if been happier unless I had personal movers next time!! But for real it was a great move and y'all made it happen. Especially with the free upgrades felt really good about the whole thing.

David J. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Rent dump trailers!

Summer M. le

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Le client n'a pas laissé de commentaire.

Kim T. le

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Le client n'a pas laissé de commentaire.

Ralph M. le

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There were not enough people working

Maria F. le

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Super crew. Went out of their way to make things right. Gracias U-haul!

Matthew D. le

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Better.

Jackie C. le

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Le client n'a pas laissé de commentaire.

Cheryl S. le

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Very easy check out cuz a normal uhaul center.

Corina V. le

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Your service is great nothing i can't sau

Mark Y. le

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Van pulls to the right wiper blade need replaced

Mariechristine S. le

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Efficient and friendly service.

David H. le

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Great experience! Very good customer service!

Fredrick A. le

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Everything has been great for me.

Sandra D. le

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Le client n'a pas laissé de commentaire.

Andrew B. le

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Watch the guy in front of me get a half a tank free a gas then they charged me an extra day for being 2 hours late and told me that there was no manager to speak with that they had to charge my card and I had to call customer support after rounds of calling customer support. No help told there was nothing they could do would have never let them charge my card if I would have known that worst company ever I would never use them again I will never recommend them and I will go out of my way to actually not recommend them I cannot believe my horrible experience cost me tons of money tons of time tons of wasted energy and being angry so thank you for such an awful experience

Janice H. le

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Le client n'a pas laissé de commentaire.

Charles L. le

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Buy trucks with cruise control.

Kelly Z. le

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Le client n'a pas laissé de commentaire.

Kelly M. le

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Le client n'a pas laissé de commentaire.

Richard T. le

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Le client n'a pas laissé de commentaire.

Sharron P. le

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Le client n'a pas laissé de commentaire.

Catherine P. le

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Le client n'a pas laissé de commentaire.

Benjamin C. le

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Didnt enter the store, just dropped off the truck outside in the middle of the night. Thank you.

Tom H. le

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They went above and beyond, thank you

Tatzia L. le

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Le client n'a pas laissé de commentaire.

Ray S. le

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Professional and efficeint

Lawrence S. le

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No improvements needed! We continue to rent our trailers and equipment from U-Haul Cypress in Redding because of their friendly, knowledgeable service and large assortment of trailers. Keep up the good work!

Fredrick A. le

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I have rented over 15 times at this location and they are always polite and helpful.

Lisa G. le

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Le client n'a pas laissé de commentaire.

Michael T. le

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Le client n'a pas laissé de commentaire.

Ray R. le

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Le client n'a pas laissé de commentaire.

Debra R. le

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Le client n'a pas laissé de commentaire.

Omar D. le

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Le client n'a pas laissé de commentaire.

Casey M. le

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The only major issue is windshield wipers were frayed and would not really do a good job when I hit snow. I wanted to tell the destination agent however he was completely by himself and there was 3 more ahead of me and I couldn’t wait

Ronald J. le

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Le client n'a pas laissé de commentaire.

Larry S. le

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No improvements needed! Every time we have rented a trailer from U-haul on Cypress we receive the same great service. Keep up the good work - it is why we keep returning to this location!

Dale C. le

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Le client n'a pas laissé de commentaire.

Dale K. le

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Le client n'a pas laissé de commentaire.

Neah W. le

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Le client n'a pas laissé de commentaire.

Dale C. le

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Everthing went just fine !

Gele F. le

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Le client n'a pas laissé de commentaire.

Kathy S. le

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"Boss Man" of the facility at the time I turned in the truck took care of me...perhaps the manager. There was something going on with a customer on line and it involved about 3 gentlemen to figure it out...the Boss who was helping me was so wrapped up in the problem he barely could take care of me. I was just turning in a truck so there was not much to do except make sure it got verified that they received it back. The Boss was not rude to me but he was very "cocky" and didn't care a bit about me as a customer. I asked him if the charge I was going to incur for not returning the truck to Vacaville was really going to happen and I wanted to ask him to verify it. He said, "Oh, it is probably already charged to you"...then I handed him my contract and he said you don't need that and neither do I...you are done now. You don't need to do anything else. While he was talking to me he was jumping back and forth to me and the problem at hand with the other workers on line with that difficult person. I would have preferred him to either deal with me exclusively or let one of the other workers deal with me while he went over and tended to the bigger problem. He could not wait for me to leave the store. I regret not getting his name but he acted like he was the boss for that day and shift. I turned the truck in a day early and told him so then I said that the truck was returned at 3/4 full when I only had to fill it half way and I mentioned that to him and he said "Well goody for us". i walked away.

Don C. le

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Na

Steven B. le

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these guys went the extra mile. the spiral staircase was hard to get up and we had to bring furniture through the window and they did it. They staid till the job was done. Steve Brooks

Brian N. le

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Le client n'a pas laissé de commentaire.

Cynthia B. le

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Awesome, friendly, helpful reception. Thank you!

Janet S. le

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The guys working there are really nice and efficient! Clean store and clean truck.

CHRIS K. le

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I spent $750 for a Truck rental and was treated like CRAP mt the concord employees. NEVER AGAIN

Daisy C. le

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Nope. You guys were great!!

Travis R. le

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Le client n'a pas laissé de commentaire.

Tara G. le

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Le client n'a pas laissé de commentaire.

Amanda K. le

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The only thing I was disappointed about was two and a half weeks ago I rented storage 1274 and when I went to put stuff in there today it was rented to someone else so they had to give me a smaller one and then it said $59 for the five by five and I was actually $69 they said they raised their prices my son tried killing him that they had to charge for the price that was on the board and he said no we don't so that pissed me off so I had to do what I had to do and barely get some of my stuff in there

Nancy P. le

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Le client n'a pas laissé de commentaire.

Sheri M. le

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Le client n'a pas laissé de commentaire.

Adam M. le

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Thank you!

Jerrod D. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Le client n'a pas laissé de commentaire.

Nick H. le

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Le client n'a pas laissé de commentaire.

David W. le

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Trailer did leak water I would recommend checking trailer for leaks prior to rental . I was given credit for inconvenience so I did appreciate that

Vaughn S. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Le client n'a pas laissé de commentaire.

Von M. le

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Le client n'a pas laissé de commentaire.

Jedediah S. le

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Le client n'a pas laissé de commentaire.

timothy K. le

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Had email to pickup red bluff not Redding did not know what it was about

Genevieve R. le

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Le client n'a pas laissé de commentaire.

Sabrina J. le

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Le client n'a pas laissé de commentaire.

george R. le

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Le client n'a pas laissé de commentaire.

Dan K. le

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it's as good as it gets

David S. le

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Le client n'a pas laissé de commentaire.

Eric S. le

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Le client n'a pas laissé de commentaire.

Jason S. le

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Great experience, every one there was very kind and knowledgable, and more than willing to answer all my questions about my current rental and a future rental.

Mark F. le

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N/a

Michael M. le

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More employees. There is always a wait, sometimes very lengthy.

Richard S. le

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Like your flexibility and ability to accommodate the customers needs.

Robert W. le

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Fast and easy rental using the online registration process. Employees were friendly and efficient.

Jason O. le

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Le client n'a pas laissé de commentaire.

Stephen L. le

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Le client n'a pas laissé de commentaire.

Jason O. le

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Le client n'a pas laissé de commentaire.

Paul W. le

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Le client n'a pas laissé de commentaire.

Marco B. le

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Le client n'a pas laissé de commentaire.

Jason O. le

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Le client n'a pas laissé de commentaire.

Don B. le

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Need more front desk personal. Waited 47 minutes to get waited on. Everyone was very professional otherwise.

Timothy P. le

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Le client n'a pas laissé de commentaire.

Natalie M. le

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Le client n'a pas laissé de commentaire.

ed m. le

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U-Haul has stepped it up a notch with the store in Redding CA. Their customer service skills are too quality. It's well organized, and has all the necessary items needed to move.

fiona w. le

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.

Denise O. le

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told when I called and made reservation that I had 1 month free and would be charged after June 14. Was charged $90. The first online person hung up on me. 2nd girl filed a complaint. No response yet.

Norma M. le

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Every one was nice and answered every question. And the price was great less than I thought. Thanks for your services Norma Martinez

Stephanie O. le

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Eric Struble helped me with getting my unit He was very nice and helpful. He gave me some great tips help me pick out a good unit. He went above and beyond to answer all m y questions. He was polite

Stacey G. le

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Everything was exceptional. Staff was Friendly, knowledgeable, helpful. Would have been nice to have employee for just the storage side transactions but overall no complaints. Would recommend them.

cham b. le

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Avoid uhaul like the plague. Uhaul's incompetence took nearly 3 weeks to deliver my ubox. An associate gave us wrong information leading to delays. 3x the scheduled delivery dates were missed.

Karl F. le

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My experience with U-Haul was great all the way around. Easy to make the reservation, to get the equipment, and the storage was a huge help because I hadn't yet found a place to live. Great service!

bryan n. le

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A very good place to store your things

Kathleen S. le

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The staff at this facility were very helpful with our needs and very friendly.

Richard H. le

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Staff overwhelmed, not all were familiar with computer system, only one fully informed person on staff. All worked hard to take care of customers.

Shelly W. le

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told by 800# to ask for prorating. Told no. Not uhaul policy. Policy is unfair. 3 days is not a month. No more storage with uhaul upon moving. Uhaul, great for trucks. not storage. Disappointing.

Leah S. le

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Honest, courteous, and professional.

Joshua Logynn A. le

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Good work!

Jeffrey R. le

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I never actually visited but the staff here and in Red Bluff were quite dedicated and helpful on the phone in arranging the move of four Uboxes and delivery to my home.

margaret r. le

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Returned calls go to the call center. Every time. U Haul is a disorganized mess. Have not received info from UHAUL that my contract has been completed. 1 UBox came with forklift holes. A mess.

Hillary R. le

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I was given the wrong truck and the truck in my name went to someone else. I got charged twice! BF was given wrong truck. Cockroaches at facility. Sirens were on and frequently lights were off.

RYAN D. le

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great communication and everything was in good condition. had our unit broken into at our apartment and they gave me a lock for free. Great people.

KATHERINE Y. le

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Cypress facility needs more persons working the front desk. Wait times are long. One or two persons helping customers is not enough

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