Évaluations des clients U-Haul Moving & Storage of Rochester

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Rochester

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George W. le

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I’ll be back in 3 weeks- it worked great and friendly helpful staff.

Ralph H. le

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Le client n'a pas laissé de commentaire.

Shana J. le

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Did not go into the building. Just met the worker outside and handed off the uhaul to him.

Michael G. le

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Night drop off did not work!

Sharon G. le

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This experience with this location went off without any problems.

Faye G. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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I was told I’d be charged one day less of i dropped off the trailer after hours the night before it was due. I dropped it off Saturday night when it was due Sunday evening and i was charged the extra day.

Bradley A. le

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Le client n'a pas laissé de commentaire.

Ashish V. le

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Le client n'a pas laissé de commentaire.

William M. le

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Always great service and Calvert helpful.

Dough O. le

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Very helpful, quick service

JAMES S. le

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Le client n'a pas laissé de commentaire.

Jennifer F. le

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Zach was especially helpful and friendly.

Three R. le

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Le client n'a pas laissé de commentaire.

TAMARA C. le

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There are not enough people employed to help so it is slow, however the young man who helped us did an excellent job.

Gregory T. le

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Le client n'a pas laissé de commentaire.

Kurt N. le

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Le client n'a pas laissé de commentaire.

Claudina S. le

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Employees were very friendly.

Steve M. le

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Very professional and went beyond, was leaving to move to Oregon but grand daughter got hurt and we were not scheduled to pickup truck and tow trailer till Saturday but called to see on Friday if we could get it instead so we could leave a day earlier and start our drive there. Equipment is very clean and dependable,will use again if ever needed

Jamal A. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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Very friendly!

Karla J. le

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Le client n'a pas laissé de commentaire.

shari S. le

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I was over charged, I filled the gas up like it was when done, and getting charged more now! Pressed check records on gas

Bruce B. le

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Car dolly had physical damage, fenders and wiring, but worked great! Person's working were of great help and very friendly!

Nicolle H. le

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Le client n'a pas laissé de commentaire.

Susan B. le

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Le client n'a pas laissé de commentaire.

MARK S. le

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Le client n'a pas laissé de commentaire.

nereida M. le

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Le client n'a pas laissé de commentaire.

Chad W. le

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Le client n'a pas laissé de commentaire.

DAVID D. le

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The 1 st location I went to was terrible. The location 5812 HWY 52 N Rochester I stood around for an hour waiting for the gentelman to handle his first customer with very slow computers. Once he finally completed he told us the truck was not there and he did not know why. I called your coporate office and the young lady worked very hard to find us a replacment and did very well. The 2nd location did very well at Civic Center Dr. in Rochester.

Randolf M. le

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You're the best.

Joe S. le

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All three of the guys on the floor did an awesome job of informing and helping me with my needs and questions. Good experience

Joyce J. le

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Le client n'a pas laissé de commentaire.

david W. le

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Excellent Follow-Through,, AAA**

Sydney B. le

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Le client n'a pas laissé de commentaire.

Michelle M. le

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When we got the transport trailer and uhaul to our location to load it up, we noticed the trailer tire was very worn and there was no tread and a worn spot that looked like it was patched (poorly). this was very concerning. I then called for service. The recording options were of no help when I tried to call for assistance. . I feel that the trailer was not properly inspected before the next use. Otherwise we did have a good experience.

Larry M. le

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Le client n'a pas laissé de commentaire.

SUSAN G. le

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Excellent assistance!

Norma B. le

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Unit was very clean. And our workers was very polite.and ask me did I need any help.thank you all at u haul.

Tanya K. le

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Super helpful and friendly.

Jeanette R. le

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On multiple occasions staff stated they could not find my reservation number, making me feel very insecure about the status of my belongings. Would not recommend. Damage to items in UBOX as well.

ROBERTA C A. le

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I had an excellent experience with the people at U-Haul . I have been with this company and site for 4 years now and will remain with them. They are close to my home and is a climate controlled unit.

Jeffrey N. le

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Hello Your customer service call center does not work. When the location forwards it calls to customer call center and they tell you the sent a message to the local office but they never received it.

Marsha S. le

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Everyone has been very helpful and courteous

Chantel S. le

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This was all last minute planned and uhual was very patient and helped!

LeRoy M. le

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Took the extra time to ensure the UBox hasp was replaced to keep our goods safe during shipmnt