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DONNA D | Expérience généraleSelf Storage Units in Rochester, MN, 55901
U-Haul Moving & Storage de Rochester
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Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisMilo was awesome! Got what I needed right away and was super polite and friendly. When we dropped the truck off it seemed like he had been slammed. He was alone and handled things like a champ. Thanks a bunch Milo! Keep up the Awesome work!!!
Annjulee M | Expérience généraleFriendly and helpful staff made an easy move in.
LOGAN S | Premières impressionsWhen I went to empty out my storage unit, I had mouse droppings and pretzels (not from me) all over my stuff. I showed the worker there and he said there should have been a mouse trap in my unit but there clearly wasn’t. I haven’t unpacked my stuff yet to see if there is further damage but now I get to spend several more hours cleaning all my property of mice contamination. Not happy about that. Plus the lady I spoke to when ordering the unit explained a completely different unit style and location. She said ground floor and I was not on ground floor, she said the unit had a loft and it did not. Honestly I’m not even sure she knew what she was talking about. Also The latch needs to be oiled. It’s almost finger breaking to unlatch the unit door.
TIFFANY P | Expérience généraleSuper friendly staff and very accommodating. Showed us many options on storage units to use, even from other locations. Had a sliding door in front of our unit that they allowed us to back up to and open to have easy access to the unit. Definitely recommend.
Matthew S | Premières impressionsOver priced units especially with access hours only until 7pm.
LE'SHA B | Expérience généraleGreat personal A real credit to the company
Albert V | Déménagement en ligneThe facility was well maintained and the staff are great, but there were three reason I gave below average score; 1. Not having 24 hr access or at least til 9pm. 2. The door closest to my unit that was supposed to be unlocked during business hours never was. I’m a disabled veteran with mobility issues and had to walked further because the door was never unlocked. 3. My storage fee went up twice. It was only a small amount each time but the first time was after only a few months into moving in.
ROSA E | Expérience généraleAlways a helpful staff
Mark M | Premières impressionsThe guy who attended to me and processed my storage stuff was indeed helpful and awesome. He was a "good brother" to me and I pray God to keep blessing him.
Innocente O | Expérience généraleWonderful location and facility. The staff is outstanding, very friendly and professional!!!!! They really made me fell welcomed to Minnesota.
ROSA E | Premières impressions