Évaluations des clients U-Haul Moving & Storage of Salem

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Salem

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John R. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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Le client n'a pas laissé de commentaire.

Heliton G. le

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Le client n'a pas laissé de commentaire.

Dean B. le

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Very happy

david K. le

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Staffing could use some help.

Suzanne B. le

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Le client n'a pas laissé de commentaire.

linda G. le

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Le client n'a pas laissé de commentaire.

Jane M. le

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Le client n'a pas laissé de commentaire.

J H. le

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I think their employees need to be trained better at customer service. When I dropped off a trailer, I was told to turn it around and back it up because the trailer was too much for him to move. I couldn't see him in my rear view mirrors and didn't want to hit any of the other Uhaul trucks. After 3 attempts to get it to where he wanted it with no help from him, we agreed to leave it where it was. I asked if he could move it with all the other trucks, and he responded they aren't allowed to use the trucks to move trailers.

Pierre V. le

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Additional employees!

Joseph G. le

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It was very confusing figuring out where to park the truck as we didn’t want to block other vehicles.

Anthony P. le

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Le client n'a pas laissé de commentaire.

Max A. le

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Le client n'a pas laissé de commentaire.

Philip W. le

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I have used this location several times and it is always a seamless experience.

Michelle L. le

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All the employees at this location were professional ,knowledgeable and fast. And made a move that was as troublesome as all heck all that much more smooth because of their happy attitudes and funny antidotes. Thanks to all at Salem Massachusetts location.

Susan W. le

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Le client n'a pas laissé de commentaire.

Colleen A. le

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The gentleman working was polite and courteous. 7 am on Saturday should not have one employee working. I waited 42 minutes and I had booked a reservation on line. I’m not sure it makes sense to book online including adding picture of license and adding additional driver information, addresses etc to them have to give that same information at the location.

Webster B. le

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The customer service guy, Rosebert, was excellent, very helpful, highly commendable.

Paul C. le

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Great customer service quick, efficient ,courteous made the moving experience much better wasn’t looking forward to moving this weekend and getting a truck but they took that stress away great employees

Joseph M. le

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Le client n'a pas laissé de commentaire.

Richard P. le

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This location did not provide sufficient customer parking.

Kathleen S. le

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Le client n'a pas laissé de commentaire.

Kevin C. le

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Gentlemen working at this location are very helpful, friendly and efficient - I've now rented from them a couple of times and each time has been great

John R. le

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Le client n'a pas laissé de commentaire.

Ronald W. le

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A 12' X 6'-2" HO open trailer would of been fine to load a small John Deere tractor on. When I got the trailer to the job site,we discovered the ramp width was 4'-9". The tractor would not fit so I returned the unused trailer . I hope I can get reimbursed.

June E. le

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Le client n'a pas laissé de commentaire.

Aeron H. le

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Le client n'a pas laissé de commentaire.

Douglas Z. le

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I needed to rent a trailer for about 2-1/2 hours. I spent 20 minutes online reserving it and prepared your “Express Check In” to cut my time in “half at the location. Yet, when I arrived at the location and even though I mentioned I had completed the express check in on like, I was still put through another 20 minute check in, having to offer the same exact information iI provided previously online. On top of that, even though I check “no coverage” on your computer pad at the cashier, I was charged $8 for coverage I did not want. And, even though I had rented this trailer twice before, the attendant could not figure out how to hook up the chains. Basically, all in I spent over an hour trying to rent a trailer that I needed for 2-1/2 hours. That’s one F’d up process you have. I think Home Depot rents trailers. I’ll try them next time.

Timothy S. le

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Le client n'a pas laissé de commentaire.

Robert L. le

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The costumer service provides by the person that was there was excellent. Rally appreciate it.

Brian C. le

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Le client n'a pas laissé de commentaire.

Tor L. le

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Place was great and the manager was very helpful. 100% A++

Roberio F. le

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I really recommend your service!! You are perfect!!

Steven S. le

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Great team of professionals - the guys did a great job of helping me get a truck and car transport carrier. They also provided me with good information and tips. The only draw back with the Salem location was limited size of the lot and limited visitor car parking - very confined property. That said, I received great service and U-haul truck and trailer.

Adam C. le

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Le client n'a pas laissé de commentaire.

Georgina A. le

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Le client n'a pas laissé de commentaire.

David K. le

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All company reps. went way beyond my expectations. Pick up with a handshake, drop off with a smile. I usually don't leave reviews but in this case it is totally warranted! This ain't the same Uhaul !

James A. le

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Le client n'a pas laissé de commentaire.

ximora g. le

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Thank you

Anthony R. le

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Kyle Mills is THE BEST!!! He takes the time to make sure that “All is Well”.

emran k. le

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Overall, really good.

Carlos K. le

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Very professional, efficient service provided as usual. Keep up the great work! Carlos Koczela

james t. le

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Manager and staff courteous and professional

Marc S. le

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the manager on duty was amazing, helped with our storage unit, checked us in and made the last part of my move from NYC seemless.

candice s. le

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The lock on the main access door was broken and this was pointed out by staff to us, so it was not at all secure

Denise C. le

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I was not told that my u-boxes would go to 3 different hubs before it got to me 2 days later. After guarantee delivery of Sept 27

todd h. le

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Kyle, the executive at the Salem location, is professional and personable and someone you should probably give a promotion to before you lose him to a competitor.

Jorge P. le

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Awesome service

Mike T. le

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the girl working was very good

PAT A. le

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Staff was excellant.

Steven D. le

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I need Scott, the district manager to call me

CHRISTIAN F. le

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Thank you for booking me a pick up truck when you knew I had to pull 2 uboxes. Got to the Natick location and they didn’t have 15’ trucks like I needed. Had to wait hours for one to show up

Joseph M. le

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Would use this facility again if I needed storage space.