Very friendly customer service. I found the storage facility clean. And convenient for me.
Susan C | Premières impressionsSelf Storage Units in Salem, MA, 01970
U-Haul Moving & Storage de Salem
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- 4,5 - Cote moyenne des clients
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Comment U-Haul Fonctionnement des avisWow! I've used uhaul services in the past but I was not ready for the great service I received at the SalemMA uhaul. Jonah, is a consummate professional and an excellent manager. I witnessed him dealing with an irate customer over the phone he remained calm and professional throughout and then he continued to help us in the store without even seeming phased by the previous interaction. Top notch! Jamie saw me struggling to swipe my access card and without prompt, he came over helped me out and issued a new card. Saved me hours of hassle. Moving can be a hassle but the staff at the Salem uhaul make it easier. Thank you all!
Alexander C | Expérience généraleThe best thing about renting the truck and the storage unit is the free first month. This will be so helpful during my move. Thank you great service as well.!
MARTHA C | Premières impressionsBueno trabajadores
WALESKA M | Premières impressionsWe had to move during "h*** week"—on the dreaded August 31/September 1 days in Boston. Anthony Gambale personally made our difficult and stressful move much easier, while every single member of the staff was professional, friendly, and willing to go the extra mile. Every detail, even the ones we missed (like requesting overnight storage) was handled with cheer; we were given the option of larger truck for move-in-day, which was radically better for our needs. Even when we brought the truck back just-before-deadline on move-out day, and offered to unload in minutes in front of the storage building, they said not to worry about it, but if they needed the truck that quickly, they would tell us. It was near closing, and they even provided a few minutes of labor to speed the second-floor storage unit loading up. This was DisneyWorld level customer service. We were impressed.
DOUGLAS W | Premières impressionsVERY UPSET!!!!
Destenie M | Déménagement en ligneI cleaned out my storage yesterday and terminated my lease. A rat trap was in my unit and rats had shredded and nested in some of my belongings.
Dave G | Expérience généraleYou should have scanners in your locations for drivers licenses N cameras for pictures when you APP and does not work be more likena physicians office where the checking in fast and simple I spent 2 hours just to rent a simple storage unit shouldn't be rocket science!!!
Donn D | Premières impressionsNeed new stairs for upper units, very difficult to maneuver.
Lexi A | Expérience généraleAnthony was fabulous! I have had numerous issues trying to get my ubox delivered when speaking to U-Haul customer service team. No one seemed to understand the process. When I went to the U-Haul location, Anthony understood exactly what I needed and was extremely helpful! I now have a storage until at his location. Give this man a raise ;)
DANIELLE D | Premières impressions