Évaluations des clients U-Haul Moving & Storage of Savannah

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Savannah

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Ralph F. le

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Le client n'a pas laissé de commentaire.

Matthew S. le

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Have people out there helping who have a clue.

Martin F. le

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Le client n'a pas laissé de commentaire.

Fran M. le

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Le client n'a pas laissé de commentaire.

Troy M. le

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I waiting over 20 minutes at the check in area where it says stay here someone will come check you in. I was the only person there and when the associate got there he said I will be right with you, but I have to go get a truck for someone else. Next time I will make sure to do as much self service as possible so I don’t waste my valuable time. Equipment and check in were great.

Christopher K. le

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Le client n'a pas laissé de commentaire.

William A. le

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Access to the site was a bit challenging in that you had to enter from a frontage road that is very narrow curbed street that has parking on both sides.

Marion R. le

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Le client n'a pas laissé de commentaire.

Matthew K. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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Le client n'a pas laissé de commentaire.

gloria m. le

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No problems at all. We left it in Salt Point, NY on July 13, 2019. They would not give me a receipt. I called Uhaul and they said they would check it in.

William H. le

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Great customer service !!!

maliece w. le

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Loved the very easy check in and return process. Your attendants were very helpful and friendly.

DAVID M. le

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Le client n'a pas laissé de commentaire.

Lorenzo M. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

ROBERT D. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Le client n'a pas laissé de commentaire.

Harry B. le

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Le client n'a pas laissé de commentaire.

Omar Y. le

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Le client n'a pas laissé de commentaire.

Margo F. le

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Excellent service provided by Tabitha, Matthew & Amy. They are ALWAYS professional, caring, efficient and respectful. They are true all-stars in providing consistent outstanding customer service.

Tiyeba M. le

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Provide better customer service. I made a reservation for a 17ft truck and was given a 15ft truck which cause a huge inconvenience in my move being one trip. I was not conscious of the size difference and stated when he pointed to which truck was for me that this is the 17ft and he said your truck is the one on the right hand side facing Abercorn. Struggling to get all of my items in the truck is when my sister pointed out that it was not a 17ft truck. When I returned the truck and voiced my issue to Matthew, he completely ignored me and kept asking if the card on file was the one for the final charge. When I went inside for my receipt, my friend who also witnessed Matthew nonchalant attitude of my complaint of being inconvenienced and given the worng size truck, Matthew rolled his eyes and said he would have to get management. The female employee next to him asked what was wrong and waved her hand and said jhust give them a $5 discount and be done with it. $5 does not begin to compensate me for the 3 additional trips I have to take in my personal car to complete my move from Pooler to Savannah. I did not use the Uhaul for these trips as the mileage would have been too expensive. I wanted to move in one trip and knew I needed at least a 17ft truck to do so. The $5 discount did not compensate me for my trouble or the inconvenience of having to move things after the fact in my own personal vehicle.

June-Brandon L. le

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Le client n'a pas laissé de commentaire.

Timothy C. le

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The customer service at this location is amazing.

Crystal C. le

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Le client n'a pas laissé de commentaire.

Benjamin P. le

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Le client n'a pas laissé de commentaire.

Daniel U. le

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Everyone was friendly and helpful!

Brian M. le

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The facility was clean and the equipment was well maintained. The staff was friendly and explained the details of my contract clearly. Everything was correct and ready to go upon my arrival. Check out went smoothly too. This team did a great job making my moving experience a smooth one.

Scott R. le

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Staff was helpful and efficient. They were ready for me at my appointment/pickup time with everything. The entire pickup process was fast and easy - and drop off was even easier. The people are friendly and seemed to be enjoying themselves at work in the mid-July heat.

MARGO F. le

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Perfect service, compassion, respect, patience & care!

Stacy C. le

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Le client n'a pas laissé de commentaire.

Paul G. le

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Le client n'a pas laissé de commentaire.

Scott W. le

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Le client n'a pas laissé de commentaire.

Kelvin O. le

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Le client n'a pas laissé de commentaire.

Vert W. le

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Le client n'a pas laissé de commentaire.

raylon r. le

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Everything was perfect! Thank you so much!

McKinley F. le

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Le client n'a pas laissé de commentaire.

Patricia S. le

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This location and the personell were professional, friendly and helpful. They need to be cloned. Great experince.

Robert W. le

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Get more phone operator's lol.

Lawrence W. le

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Le client n'a pas laissé de commentaire.

Clarence B. le

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Le client n'a pas laissé de commentaire.

John P. le

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Rated average because of the U-Haul side - I had a storage locker reserved, had to wait an hour to check in because of people trying to check out/in rental trucks. Rep that finally helped me was great

Richard R. le

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Le client n'a pas laissé de commentaire.

Corey K. le

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Le client n'a pas laissé de commentaire.

Victor M. le

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everything was excellent

Vesco B. le

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service was great

Marilynn S. le

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The Abercorn staff was awesome! I appreciate all of the patience and information.

DOROTHY M. le

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I had to move in a very short amount of time and u-haul really helped take alot of stress out of moving I will always use u-haul the Ladies at the store on Abacone St in Savannah GA are #1 in my book thank you so much for all your help Dorothy

Ashley B. le

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Le client n'a pas laissé de commentaire.

Deborah S. le

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Le client n'a pas laissé de commentaire.

Sandra M. le

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Le client n'a pas laissé de commentaire.

Alillian H. le

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Le client n'a pas laissé de commentaire.

Maynard P. le

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Le client n'a pas laissé de commentaire.

Charles F. le

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Considering I booked online, pickup took a bit too long. However, turn in was fast, simple, courteous and excellent!!

Dawn S. le

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Great experience. Tabitha was excellent!

Nathan L. le

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They would have been excellent, but they are very busy and I had to wait on hold for over 15 minutes multiple times

Robert D. le

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Nothing, Everything went smoothly & quickly

Jerry B. le

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Le client n'a pas laissé de commentaire.

SHAVITEQUE H. le

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Great service always!!!

Robert Q. le

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Always great to work with you. Thank you!!!!

JOHNATHAN W. le

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Uhaul on Abercorn is top notch!!

Shelby J. le

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Le client n'a pas laissé de commentaire.

Nanette S. le

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Le client n'a pas laissé de commentaire.

THOMAS S. le

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make sure the radio works/AM no baseball

Taylor C. le

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They were extremely professional and helpful. I would recommend this location to anyone!

Andrea H. le

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Le client n'a pas laissé de commentaire.

Christi G. le

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The lady that helped me at the counter was exceptional. She handled two transactions at the same time. This shouldn't be necessary. It was super busy and they were just under staffed. The gentleman helping me in the lot walked off before I finished checking the truck. I found this to be rude. I just spent almost 600.00

Mark S. le

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Le client n'a pas laissé de commentaire.

Florence H. le

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Very nice and knowledgeable staff

Anitra P. le

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Tabitha was Awesome! She was kind and professional!

William L. le

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Le client n'a pas laissé de commentaire.

Salathia H. le

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Le client n'a pas laissé de commentaire.

Connie C. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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Le client n'a pas laissé de commentaire.

Gregory H. le

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Le client n'a pas laissé de commentaire.

Ralph F. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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Everything was handled perfect awesome Service!

Sandra M. le

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Le client n'a pas laissé de commentaire.

Patrick B. le

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Courteous and professional staff. In and out quickly.

Alyssa K. le

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The staff here was wonderful!

Timothy E. le

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Le client n'a pas laissé de commentaire.

christian M. le

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This crew is awesome.They are professional, helpful, courteous, kind, knowledgeable of their products, trucks and services, considerate, etc...I could go on.They are everyday examples of how real customer service should be. I've never not been pleased with service or conduct.If Uhaul could take over every storage facility and truck rental company in Savannah & have this crew train each store, it'll be like Comcast use to be...All you could get and was satisfied.You wouldn't think of a Budget or Penske again. Wait.... Penske, who??? Thanks for all your help Uhaul at the Abercorn location.The best Uhaul store in Savannah, Ga.(Heads up, don't waste your time at the Ogeechee location). ??

Randolph B. le

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Le client n'a pas laissé de commentaire.

Molly R. le

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I think the team did great -- not only did they perform the services required, they were friendly and professional. They even when above and beyond and helped me troubleshoot an issue with a trailer (unrelated to their work) I was pulling out of state! I would definitely use them again.

jeffrey w. le

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Nothing, my experience was great overall!

Guyton R. le

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Travis and Tabitha were both extremely helpful. They helped me get 2 truck and 2 trailers checked in at 5 minutes before closing and truly went above and beyond what I would expect.

Michelle W. le

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Nothing! They were fantastic!

Martin f. le

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The trucks get inspected upon return and cleaned before going behind the fence. High volume store with an organized staff that obviously keeps people coming back! Only uhaul storage facility in Savannah Ga.that would answer their phone!!

Tabitha R. le

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I can’t explain how much this place feels like home! I’ve rented so many times and they have forever went above and beyond my expectations! It is always service with a smile!! Please continue to do your best!!!! Amy, Tamira,and everyone y’all have a great day!!! :p :) (:

Magali G. le

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Le client n'a pas laissé de commentaire.

Draper v. le

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Le client n'a pas laissé de commentaire.

Clifford M. le

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Staff are very proffessional and helpful

Luanne H. le

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Le client n'a pas laissé de commentaire.

Michele A. le

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Le client n'a pas laissé de commentaire.

rod r. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

JOSHUA T. le

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Le client n'a pas laissé de commentaire.

antorenzo j. le

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Le client n'a pas laissé de commentaire.

Ryan B. le

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We were originally supposed to pick up our trailer in Richmond Hill, GA. We made our reservation 3 weeks in advance, and confirmed the reservation 3 days prior to picking it up. However, our trailer was not available for pickup, and after hours of dealing with the Uhaul rep, we had to drive all the way into Savannah to get it. Meanwhile, my poor exhausted children were screaming because our half hour trip turned into a 4 hour trip. I had to laugh at the Uhaul guarantee that was posted in the pickup location: ‘we guarantee your equipment will be available when and where you need it.’ It was a huge inconvenience to our already tight moving schedule. I would expect some sort of refund in response to this mess.

Christina S. le

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Le client n'a pas laissé de commentaire.

HENRY W. le

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Staff very helpful

JEFFREY B. le

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Le client n'a pas laissé de commentaire.

Susan M. le

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Le client n'a pas laissé de commentaire.

Mary H. le

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Because my reservation was so last minute my pickup location was moved twice. Both of the movements were farther away, so more expensive, but this location gave me discount so that the overall price was the same as if I had picked up the vehicle closer to home! Very satisfied with my service here and highly recommend it!

quran j. le

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Le client n'a pas laissé de commentaire.

JUSTIN F. le

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Le client n'a pas laissé de commentaire.

lamariustribblet R. le

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I don't know about recommendation, we rented this vehicle for our commercial business and we know when our truck was supposed to be turned in. We've had to extend our rental a few times, but we did inform uhaul ahead of time to let them know. I don't know if the area manager's name is Jenna, but she came by my store because she seen the truck parked out front of our store. Walk into my store asking whats the deal with their uhaul truck being parked outside the front of the store. We were like what do you mean we're renting it. She's like it's due to be returned today. We said we know, it's due back at 2pm, and what is she coming to our location for questioning us. She says she just seen the truck outside and decided to stop. We just paid $1000 for this rental, we don't need to be harrased like we're trying to steal your vehicle, nor do we need an area manager coming asking what's the deal with the truck, if she already knew it was due to be sent back that day. Also she should've asked what time is supposed to be returned vs coming into my location harassing us. If this how we'll be treated, I don't think we'll utilize your services for our commercial needs anymore.

Hugh P. le

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Le client n'a pas laissé de commentaire.

Jill P. le

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Tabitha was fantastic! She got everything dialed in exactly for me and went out of her way to make sure that I had what I needed. She is a true expert who knows how to make a move go smoothly.

felicia m. le

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Very good customer service. Will visit again when. Eeded.

Wilson H. le

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Great, and appreciate

Kenneth M. le

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The staff was AWESOME! The entire experience was great! When the need for rental again, I will go to U Haul Savannah on Abercorn Street again and will recommend this location to friends and family!

Robert A. le

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Le client n'a pas laissé de commentaire.

ramona W. le

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Le client n'a pas laissé de commentaire.

Frederick G. le

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Le client n'a pas laissé de commentaire.

George P. le

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Le client n'a pas laissé de commentaire.

Adam K. le

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Le client n'a pas laissé de commentaire.

kia b. le

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Le client n'a pas laissé de commentaire.

Barry M. le

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Service was great

Angus L. le

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Le client n'a pas laissé de commentaire.

Danielle S. le

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Le client n'a pas laissé de commentaire.

Katina W. le

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I made my reservation over the phone with an reservationist and I was told that I would get a call within 30 mins to finalize my reservation. It was about 1 hour later and my pickup location had been changed and instead of me having the rental for the full 24 hours I was scheduled for 2 hours and at the same rate as a full day rental. I do not feel I was provided with the good customer service that I anticipated.

orlando e. le

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Stop charging for every mile. I feel that it is wrong to start charging as soon as the customer leaves the u-haul location. Other than this , Cool

terry j. le

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Le client n'a pas laissé de commentaire.

GEORGE B. le

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Le client n'a pas laissé de commentaire.

john h. le

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Le client n'a pas laissé de commentaire.

Ryan C. le

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Le client n'a pas laissé de commentaire.

Efraim M. le

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Perfect service!!! You guys are number one

Virgil T. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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Friendly efficient service

Charles Z. le

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Le client n'a pas laissé de commentaire.

Andrew H. le

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It always seems that the employees have trouble with computer software not functioning properly. Not their fault.

Deborah M. le

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There was so much un-x’d damaged on the truck and it took me a while to upload damage pics. Issue because you can only upload 6 pics/vehicle side. To top it off, the link froze on me at the end and I had to start all over again. Very time consuming.

pam a. le

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Le client n'a pas laissé de commentaire.

Cynthia K. le

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Representative was very helpful on the phone in providing directions to the drop off location. Our GPS kept taking us to the Mall in error, and we had to call for assistance in locating the drop off. Folks there were nice to work with at this location..

Michael V. le

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Le client n'a pas laissé de commentaire.

David C. le

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Very clean and speedy service.

Julie V. le

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Tires showing wire. Found after I drove 22 hours. This could have been disasterous.

Timothy B. le

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Le client n'a pas laissé de commentaire.

Tamiko H. le

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The gentleman who helped me was amazing. He made a difficult day bearable.

thelma h. le

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Everything went great, It is so less stressful when you are working with someone that knows what they are doing...

Jim S. le

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Matt, Charles, and Shara, were great as another lady I didn't get her name. With employees like this the next customer will have a good experience also. re

william L. le

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Le client n'a pas laissé de commentaire.

andrew j. le

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My husband needed a truck and dolly to tow a vehicle. Instead of looking at the paperwork the girl automatically assumed we were towing the dolly on the back of my vehicle. She got into an argument with my husband and then looked at the paperwork and saw it said we needed a truck as well . So she wasted 30 mins of our time arguing instead of looking at the paperwork

Robert A. le

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Easiest return process. Very efficient.

JEFFREY H. le

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Le client n'a pas laissé de commentaire.

Elzie M. le

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Service guy was cordial, courteous, and helpful.

SKYE M. le

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Le client n'a pas laissé de commentaire.

Jerry B. le

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The girls that helped me at this location were the BEST!! Well done on these hires.

Micahel L. le

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Le client n'a pas laissé de commentaire.

William J. le

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Le client n'a pas laissé de commentaire.

Michael G. le

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Le client n'a pas laissé de commentaire.

James s. le

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Le client n'a pas laissé de commentaire.

Donald A. le

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Le client n'a pas laissé de commentaire.

Janice K. le

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Great! No compaints

stephen m. le

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Everyone was courteous and helpful will rent again if needed

darrion c. le

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Le client n'a pas laissé de commentaire.

Stanley C. le

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Le client n'a pas laissé de commentaire.

Harry C. le

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Le client n'a pas laissé de commentaire.

William S. le

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Le client n'a pas laissé de commentaire.

mary b. le

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Le client n'a pas laissé de commentaire.

Cassandra C. le

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Le client n'a pas laissé de commentaire.

Karen R. le

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Le client n'a pas laissé de commentaire.

Charlene M. le

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My only problem was the unit was not large enough and a larger one did not become available. Ok, two problems. I had a problem with the stairs.

LADONNA T. le

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Staff was extremely helpful and courteous. I would certainly use uhaul again.

Harvey R. le

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Every employee from management down was very helpful in my experience!!! Could not have had any better service!!! I have moved a lot over my years... Hopefully this is my last and what a nice way to e

Zeekeyshia P. le

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Great storage place

PERB F. le

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It has been a pleasure using your facilities since January 2010. My only request would be to receive some paperwork that we had vacated the unit and it was found to be satisfactory. Thank you.

Randal W. le

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Many miscommunications along the way both in Las Vegas and Savannah.

Allison V. le

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Very caring, concerned employees. Have had countless experiences with U Haul. Some not too good. This was by far the best experience I have ever had over many years of doing business with this com.

Peggy a. le

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Kindly see the letter sent to corporate about all of the hidden fees and you company feeling as though they can charge whatever they want when they want without authorization. I would NEVER recommend

Scott C. le

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Had to wait six weeks for Ubox to be removed from my property. Had to make multiple phone calls while at work to rectify the problem.

Joanna G. le

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My only issue would be the price monthly for storage. I had the smallest storage and I was being charged $80 a month which I believe is pretty high since there are other places that charge half.

Amber M. le

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Amy and her entire crew always go above and beyond! You are all amazing!!!

Rafael R. le

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Thanks for your help

Donald B. le

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Amber was a big help when I purchased the wrong movers for the boxes I had. She took the time to help change the movers I had.Thanks again.

Thomas H. le

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Storage unit was absolutely filthy. Water damage, mildew and mold to more than half of our belongings. Roaches got in our boxes.

yuri g. le

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Staff was wonderful to work with.

Carolyn J. le

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very helpful staff, especially with discarded items we could not take anywhere else.

Charron H. le

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Had no problems and everything was good

Dawn L. le

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The two young ladies were amazing! They are the only good thing that happened with uhaul. They went out of their way to try and help me after my truck rental rental was an absolute nightmare.

Carlos T. le

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The staff was very helpful and friendly, they made an effort to meet my individual needs. The Mananger and the rest of the staff, were very kind I highly recommend their services, thanks!!

Marki L. le

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Very happy with the service provided.

Melinda V. le

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Facility manager would not work with me on pro-rating my rent for boxes which were stored for one week out of the last month. I was told to call the owner of U-Haul. I had to call the corporate office

Taylor M. le

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Thank You U-haul Savannah for all of your help. The manager Ms. Amy and Assistant manager Ms. Amber are amazing and above the curve on customer service. They are truly a credit to the U-haul company.

Shanice C. le

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N/A

martin b. le

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Amy and her crew are always exceptional - highly recommend this store!

christian M. le

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This location is the best of the best hands down. Customer service is awesome. Storage is always clean and secure.

david b. le

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When the door to our storage failed to close ..The attendant got a repairman there and did not leave unsecure til repaired. We felt comfortable leaving our unit unsupervised while they repaired it.

Laurie S. le

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Great company, I would highly recommend.

DORIS D. le

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Extremely helpful, professional, and friendly. Made the whole moving experience pleasant. Thank you!

Jeff C. le

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No prolems at all! Thanks

Charlie l. le

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The staff was very helpful and courteous

Kathy B. le

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No light inside of storage, wires hanging down, when trying to enter building. I payed on Mon. & there was a red lock, that was not removed by Wed. Gate would not open 3 times on Wed. Staff was laughi

Dan M. le

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Great Service Thank you

Dan M. le

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Extremely helpful, knowledgeable,polite, and friendly staff. Thanks for all your help

Esther S. le

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The old man in the office who said he doesn't care weather you are a customer or not he would run you down with uhaul truck. He needs a transfer out of there. No customer service experience, lack of

HAZEL R. le

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Amy spent almost n hour cutting my lock for me and still balanced a lobby of anxious customers. Excellent service. My last 3yrs of storage there was real cool.