Uhaul trailer stolen, Uhaul no communication, continued to charge daily rate even though reported stolen and I had trailer insurance. To date, had to cancel card, they took over $200 unauthorized and refused to discuss or return telephone calls.

I had a person to quote Catherine storage rate to as first month free and 100.00 dollars a month. When I found out later it was not quoted correctly. The manager adjusted the late charge and the first months rent. She could not change the rate but I appreciated her trying.

Thanks for all your help. Randy

The people where very friendly and nice. Very helpful with the moving

Bedbugs on uhaul truck and unit that got into my brand new furniture and our home on base causing us to throw out all our furniture . Staff had I don't care attitude and told my husband they didn't have bedbugs. I am in the military and I trusted Putting my stuff in a storage and I trusted using you guys tricks to transfer my stuff without any issues. Very disappointed and have gotten military Lawyers involved. The way I and my husband were treated were very rude. I will make sure no other military personnel goes to this uhaul 0

I will 100% recommend this place. Really friendly staff that hustled to take care of all of our needs!

Good customer service and very helpful staff

Storage unit was a great size and very accurate to the description. When I opened the door to the unit, it didn’t seem like it was as hot in there as I thought it would be being mid-August in Savannah.

good

The storage unit floor was wet. Difficulties get the purchased lock on. Spoke to someone about getting the holes on the door aligned. Did not get the reserved truck, but accepted the one available.

Had a great experience, everyone was very cooperative and nice. I would use them again and would recommend them to everybody.

Lakia and her team were so friendly, helpful, and knowledgeable!

Unprofessional manager provoked an argument and ultimately called the police after she made a threat to me, the customer. After renting a truck in another state, traveling for 2 days, and arriving expecting to check in with 0 issues this was the last thing that need to happen. U-Haul’s system messed up my storage reservation and instead of leading with an explanation, she lead with attitude that was met with attitude. Aside from that, the other staff was super professional, especially Travis, who was actually able to articulate professionally all details about my unit check in process..

We had roaches in some of the boxes after storing them. It was disgusting. They were huge.

Everyone is always friendly and helpful.

Worst experience I’ve ever had. NEVER coming here again for a storage unit.