Évaluations des clients U-Haul Moving & Storage of Sherwood

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Sherwood

Cote générale :

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David M.
Évaluation :

Le client n'a pas laissé de commentaire.

MARVIN C.
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Le client n'a pas laissé de commentaire.

MICHAEL M.
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Le client n'a pas laissé de commentaire.

ROBYN S.
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Le client n'a pas laissé de commentaire.

PAUL C.
Évaluation :

YOUNG LADY THAT HELPED DID NOT WEAR A MASK AT ALL.

TIM T.
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Le client n'a pas laissé de commentaire.

DORINDA A.
Évaluation :

I'm not a fan of the fact that if I don't fill the tank back up I am charged an over rated fee, but if I bring it back with 1/4 of a tank more, I am told I helped the customer behind me out. I don't see how that would be because I am sure when they rent the truck they will have to bring it back with the same amount of fuel that I dropped off with. Meaning, when I received the truck it have a little less than 1/4 tank of gas, when I returned it it had a tad over 1/2 a tank. When the next person rents it they will be told to return it with 1/2 a tank. Sounds to me that the company gets the bonus. I am sure the is across all Uhaul companies not just location. I only rent from this location. I just feel that Uhaul should be able and willing to discount the mileage rate if you bring the truck back with more gas in it. Have a blessed day! Thank you for your time and the use of the truck! God bless

Charles G.
Évaluation :

I've never had an issues - I rent 10 to 12 times a year at this location

yolanda D.
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Le client n'a pas laissé de commentaire.

KENISHA M.
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The rude staff member Brooke. She should not be in your front line service area. She was extremely unprofessional. I shared my concerns with your customer service phone line and was told a representative would follow up with me with 72 hours. No one ever contacted me.

ERIC L.
Évaluation :

The guy helped me out within a minute of arriving even though they were very busy, took care of everything right at my car, I never even had to go in. HE was polite and let me know what he was doing all the time.Less than 5 min total. Very nice not to sit around waiting.

Kama H.
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Le client n'a pas laissé de commentaire.

TONI M.
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Le client n'a pas laissé de commentaire.

ELIZABETH W.
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We informed them one of the tires was low, they immediately checked it, added some air and then wiped the entire cab of the truck down. I know these crazy times make for crazy rules but they handled it wonderfully.

Taren R.
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The truck I rented had a door that was hard to close and it smelled of cigarettes and marijuana.

MARTIN M.
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It seemed to be really busy. The wait time wasnt extremely long but, if another person were added it would alleviate any lax in service! Also the credit card machines weren't working efficiently!

JOE M.
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It was a Saturday and they had been really busy. They had 30 trucks to start the day and they were down to two trucks by the time I arrived with my truck at 11:30 am. They seemed appreciative to get the truck back in stock. Overall a great rental experience with U-Haul.

MARK M.
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Le client n'a pas laissé de commentaire.

Rickey W.
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Staff was very helpful and understanding of my needs

JADE B.
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Le client n'a pas laissé de commentaire.

Greg A.
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Le client n'a pas laissé de commentaire.

LAUREN S.
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They man who checked me in was super friendly and had really great customer service. He definitely needs a raise, I didn't catch his name but he looked like the only guy working on 10/28/2020 as of 6:00pm when I returned the car.

Franko S.
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Friendly staff, and proper entrance and exit routes.

JONATHAN L.
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The young lady that helped me was great

DIANNE E.
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There was no ramp nor did anyone suggest one. I thought all trucks, trailer come with one.

Hannah H.
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Chris Branham helped me and He was extremely polite and knowledgeable. I would definitely recommend this location to friend.

Ivan P.
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Le client n'a pas laissé de commentaire.

JACK C.
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Check wiper blades mine were worn out.

SANDRA D.
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Le client n'a pas laissé de commentaire.

Bobby B.
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Le client n'a pas laissé de commentaire.

ALEXANDRA M.
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Le client n'a pas laissé de commentaire.

SCOTT A.
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Le client n'a pas laissé de commentaire.

CAROLYN W.
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Mr Ray is the best. His concern for others in making sure you are well taken care of is amazing. I have rented from him on several occasions and will continue to rent from him

Shane G.
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Le client n'a pas laissé de commentaire.

RICKY M.
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Le client n'a pas laissé de commentaire.

Zhiva B.
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Le client n'a pas laissé de commentaire.

RICK J.
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Mia was awesome!!!

Joseph H.
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Le client n'a pas laissé de commentaire.

Natisha J. | Expérience générale |
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Some stuff came up missing and there was nothing that could be done . The manager was. Joke do not use this place

CYNTHIA W.
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Le client n'a pas laissé de commentaire.

Billy T.
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Le client n'a pas laissé de commentaire.

ronald M.
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Le client n'a pas laissé de commentaire.

Douglas B.
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The young girl attending the counter was extremely interested in her quiz and her phone and everything else but the 26-ft moving van and trailer. Moving is very stressful time and having an inattentive flighty counter rep adds just that little bit more.

Forrest H.
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Truck was out of gas when I picked it up and the check engine light was on as well. Drove horribly and needed maintenance.

WILLIE G.
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Keep doing what you are doing

JESSICA M.
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Le client n'a pas laissé de commentaire.

LISA W.
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Le client n'a pas laissé de commentaire.

Tommy A.
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Le client n'a pas laissé de commentaire.

RANDY H.
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Counter was very knowledgeable about the vehicle and efficient. Met GM the next day, nice guy too.

Phillip T.
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Le client n'a pas laissé de commentaire.

MILTON P.
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Le client n'a pas laissé de commentaire.

Yolanda B.
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Le client n'a pas laissé de commentaire.

ELWIN J.
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Le client n'a pas laissé de commentaire.

THOMAS T.
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Le client n'a pas laissé de commentaire.

Donny S.
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Great job

WILLIAM J.
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Great GM & Team!

Wendy N. | Expérience générale |
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Le client n'a pas laissé de commentaire.

KENNETH S.
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Le client n'a pas laissé de commentaire.

George S.
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Le client n'a pas laissé de commentaire.

JOEY P.
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Le client n'a pas laissé de commentaire.

ROSIE H.
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Le client n'a pas laissé de commentaire.

Morgan S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Veronica L. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Christopher M.
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Le client n'a pas laissé de commentaire.

MARCUS W.
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Le client n'a pas laissé de commentaire.

Morgan S.
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Lady who checked in the truck was very unfriendly. Made us go refill the truck because it was a hair short. LITERALLY A HAIR. (We have photos) or said it would be $13. Had to go completely around the block and ended up costing $15 to fill back up. We love this location and the owner is always amazing, now we know who to request and who not too!

Leroy W.
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The service was great, they took care everything in a efficient manner..

PAUL D.
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Le client n'a pas laissé de commentaire.

AMANDA S.
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Na

Vince K.
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Le client n'a pas laissé de commentaire.

Kevin H.
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Great Experience

ANA V.
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Go through checks with customer. Tire on rental had 30 psi out of 80. Could have as to serious accident.

Richard H.
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The two 6x12 trailers I rented neither one of them had driving lights that worked. This last time I said something and the lady that helped me said that I had a blown fuse. Nope not the problem. I even went and bout a new plug for my truck still not the problem. Brake lights and turn signal worked on the trailer. In my opinion the customer doesn't need to be the one to go back where the storage units are to return the trailer. I should be able to drop it and go. Nope had to back it up where I got it from both times. Lucky for me I'm moving and will never have to rent from this location ever again.

TIRL M.
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Le client n'a pas laissé de commentaire.

CHISTINE M.
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When I made my registration for the truck, I requested a different location. U-Haul did not properly accommodate that request and it was a unsatisfying experience using this company for my move.

MICHAEL K.
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Le client n'a pas laissé de commentaire.

Ruth H.
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Great experience

Florence K.
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Le client n'a pas laissé de commentaire.

NATALIA E.
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Clean the trucks, check the headlights, mine was blown, I was stopped by state patrol. I also had a broke sun visor. These trucks need to be upgraded to have USB ports. Its 2020.

Ian M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Ian M.
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Amazing service from Mya

JOHN E.
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Can't think of a single thing

SETH M.
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Le client n'a pas laissé de commentaire.

KACY B.
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The agents were very laid back and didn't seem to serve the clients in an expedient manner. They were very friendly. They just seemed to "visit" and not complete the transaction promptly.

BEVERLY L.
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Le client n'a pas laissé de commentaire.

ODIS S.
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Le client n'a pas laissé de commentaire.

JOEL H.
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Le client n'a pas laissé de commentaire.

Drew N.
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Staff very helpful in both pickup and drop-off. Only needed trailer for a few hours but everything was done very easily. Will return!!

Faye N.
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Le client n'a pas laissé de commentaire.

KIMBERLY C.
Évaluation :

The door on the uhaul was damaged, causing me to double my miles as I had to return to the store for it to be fixed. We tried fixing it ourselves, with one individual completely injuring a finger. The manager, Veronica, was very rude. Didn't listen to my complaint. She and her staff is very unprofessional, they didn't wear masks, and they argued in front of me. The poor service wasn't shocked, but she definitely doesn't need to be a manager.

Hayley C.
Évaluation :

Trucks being returned were PILING up outside without any direction. Seemed as though the location was short staffed. The staff member who did check us in was very friendly and helpful though despite the chaos.

CAROLYN P.
Évaluation :

Staff was very nice and friendly

LaDonna W.
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Would not refund deposit which I was charged. This is the second time there was an issue with a refundable deposit.

BRIAN B.
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Le client n'a pas laissé de commentaire.

VANITY K.
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Le client n'a pas laissé de commentaire.

Cora B.
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Le client n'a pas laissé de commentaire.

JAMAAL J.
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The female clerk was extremely rude and acted as if I wasn't worthy of her time. She never opened her mouth to acknowledge me, I gave her my debit card in her hand and she returned it but dropping it on the counter. Overall her customer service was horrible!

JAMES M.
Évaluation :

Great staff awesome would recommend

Kevin F.
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Le client n'a pas laissé de commentaire.

Pamela J.
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Le client n'a pas laissé de commentaire.

Keith C.
Évaluation :

Ray Derden is an awesome manager. He and his staff went above and beyond to expedite my rental.

Misty S. | Premières impressions |
Évaluation :

I wasn't certain exactly what size unit I needed and ended up having to change. Brooke and another young lady (didn't get her name) were both super helpful and made it very easy to make the changes I needed to make.

TAMMY H.
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Le client n'a pas laissé de commentaire.

Emily W.
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The location I was originally given to return the truck wasn't at the address I was given. I called them and was told they didn't work with U-Haul any longer. So, i googled the nearest store & drove there while I was on hold with U-Haul. That location staff were great & told me they would handle the return with the location change. Apparently, they did that.

Natisha J. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Courtney B.
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Le client n'a pas laissé de commentaire.

Doyle D.
Évaluation :

Great service and equipment

AUSTIN S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Olanda R. | Expérience générale |
Évaluation :

The staff was wonderful but, I saw roaches in the storages!

DORINDA M. | Expérience générale |
Évaluation :

I would use them again if I needed too.

harold h. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Arthonia w. | Premières impressions |
Évaluation :

Customer service was excellent

Jodi A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

harold h. | Premières impressions |
Évaluation :

The people working there were very helpful: both pleasant and patient. If I ever need a storage facility again, won't go anywhere else.

Susie S. | Premières impressions |
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Brooke was really nice and helpful. Ray is always fantastic and has a great attitude. Simply because of how this store runs no matter if have to move or store equipment they are my got to place for when we are around Little Rock.

LUCILLE W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

donald c. | Expérience générale |
Évaluation :

You guys were great, especially with this covid pandemic, you worked with me on my storage payment, greatly appreciate all you have done for me.

johnnie j. | Expérience générale |
Évaluation :

they were very polite and very professional and they was very courtesy i would reccommend them to every one that i know and come in contact with.

Catrell B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Steven C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Elizabeth S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Susie W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

sharon h. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kayla W. | Expérience générale |
Évaluation :

I love how everyone was so easy to work with and always answered my questions! Thank you so much for all of your help! - Kayla W.

Ed C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

gloria h. | Expérience générale |
Évaluation :

N/A

Carlen S. | Premières impressions |
Évaluation :

Awesome customer service

richard m. | Expérience générale |
Évaluation :

I’ve used this location several times in the past for a variety of equipment and so when I needed a small storage unit they were the natural choice. I strongly recommend Uhaul of Sherwood.

MEARL H. | Expérience générale |
Évaluation :

I was very pleased with the ease of access and the cleanliness of the building. If I need to use a storage building again I will use this location

Lisa D. | Expérience générale |
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Brooke Rankin goes out of her way to help customers.

Jennifer W. | Premières impressions |
Évaluation :

If I could give more than 5 stars I would. Owner was very helpful. I received EXCELLENT Service & would definitely recommend the Sherwood AR Location. Thank you for Ray for making a difference

Jimmy W. | Expérience générale |
Évaluation :

Great service wonderful staff!!!

tyese l. | Premières impressions |
Évaluation :

Very polite service and Nice Staff

Jimmy W. | Premières impressions |
Évaluation :

Very good service

Brenda R. | Expérience générale |
Évaluation :

They was friendly and clean!

Violet C. | Expérience générale |
Évaluation :

ten outta ten :)

Teneka K. | Premières impressions |
Évaluation :

Customer service was outstanding and the location was neat and clean.

Don V. | Expérience générale |
Évaluation :

The truck was a little hard to start and sometimes I felt it might not start.

Briana M. | Premières impressions |
Évaluation :

Excellent customer service through my whole moving experience! Will always be my go to for affordable & convenient moving!

Stephen H. | Premières impressions |
Évaluation :

The move went very well. The truck was ready as promised.

Brenda R. | Expérience générale |
Évaluation :

Well they did a good job!

Brenda R. | Premières impressions |
Évaluation :

Well the did a good job!

yolanda h. | Expérience générale |
Évaluation :

My experience was pleasant. I would definitely use again.

joey m. | Expérience générale |
Évaluation :

The only problem I had was that my storage was on auto pay , but one month the payment didn’t process because of unknown reason and yes the money was in the account and they charged me a 30.00 late fe

john e. | Premières impressions |
Évaluation :

Outstanding

lakisha s. | Premières impressions |
Évaluation :

Awesome job

MIKE M. | Expérience générale |
Évaluation :

Good storage facility!

Pamela k. | Expérience générale |
Évaluation :

U-Haul Moving and Storage was very accommodating and customer friendly. Very helpful !

Jason J. | Expérience générale |
Évaluation :

Our unit was climate controlled and it was always nice and clean in there but we finally got our shed at our house fixed up so now we can use it but I would highly recommend yall to everyone

Molly R. | Expérience générale |
Évaluation :

Staff is very friendly and nice. They know what they are doing and are very friendly and outgoing.

Brad E. | Expérience générale |
Évaluation :

Too expensive for a storage unit Imo... It was a good deal to be included into the move to get 1 month free but at $140 a month it's definitely overpriced by about double... Good unit tho

yolanda h. | Premières impressions |
Évaluation :

Staff was friendly and helpful.

Malik W. | Expérience générale |
Évaluation :

Great

TAHLIA r. | Expérience générale |
Évaluation :

Great 4 years

Molly R. | Premières impressions |
Évaluation :

Great facility. Staff very knowledgeable and friendly.

freda w. | Premières impressions |
Évaluation :

Very good service.

schirmaine m. | Premières impressions |
Évaluation :

None

john m. | Premières impressions |
Évaluation :

Very friendly, efficien, clean and fast!

Rhonda S. | Premières impressions |
Évaluation :

Their services are wonderful!

Robert B. | Premières impressions |
Évaluation :

Store was clean and staff was helpful and courteous. I have used many U-Hauls over the years but this was the best to date.

Elatisha B. | Expérience générale |
Évaluation :

The staff was very helpful and my unit was perfect for keeping my items.

Brent G. | Premières impressions |
Évaluation :

Moving is very stressful but Manager Ray and team went out of their way to help with every step! I have not had a better experience with any company in my lifetime! Ray runs a superb business!

Pattie D. | Premières impressions |
Évaluation :

It was great

DEBORAH W. | Expérience générale |
Évaluation :

Ray’s customer service skills are exceptional!

MIKE M. | Premières impressions |
Évaluation :

Uhaul went above and beyond. They are where I will go from now on.

cheri p. | Premières impressions |
Évaluation :

This was the best customer service I have received in a long time. The employees were very attentive and they answered all my questions. I was able to come in at look at the available storages.

debra j. | Expérience générale |
Évaluation :

Uhaul was very helpful with the two storage building n the rental truck great team work.

kenneth c. | Premières impressions |
Évaluation :

Excellent customer service

Phebe W. | Expérience générale |
Évaluation :

You all are the best!!!

sherry b. | Premières impressions |
Évaluation :

They were very helpful and courteous...😊

Jennifer P. | Expérience générale |
Évaluation :

Great will rent again

Harry C. | Expérience générale |
Évaluation :

good people

Elatisha B. | Premières impressions |
Évaluation :

Fantastic job by everyone

allisha s. | Expérience générale |
Évaluation :

Great service. Thank you!

Debra T. | Expérience générale |
Évaluation :

The service and staff were great.. The price is way too high.

cornell w. | Premières impressions |
Évaluation :

Very professional staff

diane g. | Premières impressions |
Évaluation :

Cx

Clark S. | Expérience générale |
Évaluation :

Employees were friendly and helpful.

Debra S. | Expérience générale |
Évaluation :

Very nice & very helpful- they took care of everything 👍

Donna M. | Expérience générale |
Évaluation :

Only had one problem in the start of service. I thought was signed for auto pay and was late because I wasn't.The person I talked to on phone helped me and got it resolved right away. Other than that

stephanie s. | Expérience générale |
Évaluation :

Although this was a Bitter Sweet Situation and my Storage got Auctioned off due to the lack of funds and being in a Very unfortunate situation, Ray and Jason handled me With a lot of dignity & Respect

John and Brenda H. | Expérience générale |
Évaluation :

None

JEANENE G. | Expérience générale |
Évaluation :

The Manager of this Sherwood location showed outstanding customer service in dealing with customers. He understands the objective of people and reached out to go far and beyond his duties to assist.

Richard D. | Expérience générale |
Évaluation :

Great experience. Appreciate the carts available for moving things in and out. Really liked the climte control in this summer heat and humidity. Office staff was pleasant and helpful.

Tamara S. | Expérience générale |
Évaluation :

This uhaul place was very nice and easy to deal with and helpful. Mr. Ray the manager was understanding and willing to help. I use this location for all my storage and moving needs.

Vicky B. | Expérience générale |
Évaluation :

Thank you all for your kindness for me moving to a new area.

carl e. | Expérience générale |
Évaluation :

Nice facility, nice friendly atmosphere.

Non reviews have been submitted for this location.

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