Évaluations des clients U-Haul Moving & Storage of Sherwood

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Sherwood

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George T. le

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Ray and Shane were awesome. Very professional and went well out of their way to make this a positive experience.

Markesha G. le

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Le client n'a pas laissé de commentaire.

Quintina J. le

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Le client n'a pas laissé de commentaire.

Trisha S. le

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Uhaul was broke.. Took 3 days to get my stuff out. The roadside assistance man broke the uhaul door so some of my stuff got ruined. I will never use uhaul again!!

John A. le

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Le client n'a pas laissé de commentaire.

James W. le

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Nice truck and car hauler!

Andrew C. le

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This location seemed to be understaffed, however the female associate was very helpful.

CHERYL R. le

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Le client n'a pas laissé de commentaire.

Clement R. le

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Le client n'a pas laissé de commentaire.

Vincent P. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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Le client n'a pas laissé de commentaire.

David J. le

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Le client n'a pas laissé de commentaire.

neil a. le

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Mr. Derden was very helpful.

Courtney S. le

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Above receiving the truck I got on the expressway it shook the entire drive to the location where I was loading the uhaul. Once the uhaul was loaded I took off and the brake light came on and stayed on for the rest of the duration of the trip. I reported this to the lady that check me out once I returned the uhaul. Everything else was good I guess your location need new trucks.

greg e. le

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Le client n'a pas laissé de commentaire.

Dale M. le

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The crew we worked with was very courteous and knowledgeable.

James R. le

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Le client n'a pas laissé de commentaire.

John Scott R. le

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Le client n'a pas laissé de commentaire.

James D. le

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Everybody was very helpful and courteous

Gerald D. le

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Le client n'a pas laissé de commentaire.

Alexus F. le

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The workers were really polite, respectful & funny as well. This locations happens to be the best in Arkansas!!! 5 STAR RATING!!

Anshanta D. le

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Le client n'a pas laissé de commentaire.

Veronica M. le

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Veronica was amazing. When i couldnt get the app working she stepped right in. Very caring & friendly, experience was great from start to finish.

kathy m. le

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Employee named Ray at the Sherwood Arkansas location said that it would be cheaper on us to rerturn the truck to the Sherwood arkansas location instead of the location that was our one way destination which was Searcy arkansas. When we backtracked to Sherwood employee Ray was not there and we did not get the discount. We could have just dropped it off at our destination which was Searcy. We went all the way back to Sherwood. No Ray. No discount. No Nothing. Will not recommend. Moving is so stressfull yall. Make it a bit easier on the truck rental and you may have a great business.

Emily W. le

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The lady worker their charged my credit card for additional fees for no reason and when I called to find out why I was dismissed and my issue was not addressed. Jason was AWESOME!! He was the only worker there that was attentive and very knowledgeable about his job!!

ADARRYLL D. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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very helpful, quick, and easy

Don J. le

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Filed a complaint which got me no we're.The complaint was I had a truck scheduled to be picked up between 7:00pm til 8:30 the truck didn't get there til 9:10 which nobody was there so there was no way to get keys the employee named Cody that he would text us with a code but never did. So after waiting for over and hour I found a lady who's husband was maintenance and he called the assistant manager who came i told him that I wanted my 50 guarantee that uhaul offers for a reserved truck and he said no because there was another truck on the lot now take in mind there was no way to get this truck because there was no keys or nobody there so I called custumer service and filed a complaint and they told me to get in touch with the manager first thing in the morning but when I called the told me he was on vacation for a week So i was done wrong there also I called custumer service to help me unlock my locker because I didnt have a lock on it that's my fault but they said they would get somebody up there but no help and in fact the assistant manager came back and said he left he's phone so I thought he would help us but no And when he was there are key card stopped working for hour so we were stuck trying to move my stuff out of the unit there so I could get my other units cleaned out because that's what I do for my therapy because I'm a 100% disabled veteran and this is how I het treated and also when I took the truck back the assistant manager laughed at me with my wife and full time care taker like it was nothing a asked for the district manager number but he wouldn't give it to me and he did ask me to sign anything when i left and I asked are we good on the truck and he said yes .So instead of beating he's ass right there I just left BUT THEN 2 HOURS LATER I WAS BILLED 30 MORE MONEY AND DIDNT EVEN SAY ANYTHING TO ME OR CALL ME TO NOTIFY ME SO NEVER RENT FROM THIS PLACE THERE RUDE NOT HELPFUL AND SURELY DONT RESPECT VETERANS SO ALL YOU VETRANS OUT THERE PLEASE GO TO HWY 107 AND RENT FROM THERE THERE MUCH BETTER PEOPLE THX FOR THIS REVIEW IT GOT ALOT OFF MY CHEST AND RELIEVE YOUR TRULY DISABLED E5 DON JACKSON

Robert B. le

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Le client n'a pas laissé de commentaire.

Phillip P. le

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It is too small in the parking lot and nobody could safely get into or out of the lot, employees were few and hard to get their attention, one girl there did actually come to us after approx 15-20 min of line looking and waiting

Ken B. le

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Le client n'a pas laissé de commentaire.

roger j. le

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Le client n'a pas laissé de commentaire.

Cassandra H. le

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Le client n'a pas laissé de commentaire.

Molly R. le

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Staff is very friendly and nice. They know what they are doing and are very friendly and outgoing.

Donald R. le

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Le client n'a pas laissé de commentaire.

Jason S. le

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Called and asked if they had appliance dolleys available. They said they did. When I went up there 15 minutes after I called then they immediately told me they didnt have any.

Cameron H. le

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Customer service was poor and they didn’t seem interested in really helping me. They are very short and I had to wait about 30 minutes just to pick up my reservation.

roy h. le

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5-stars

Bernee T. le

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Le client n'a pas laissé de commentaire.

Brad E. le

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Too expensive for a storage unit Imo... It was a good deal to be included into the move to get 1 month free but at $140 a month it's definitely overpriced by about double... Good unit tho

Robert D. le

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Le client n'a pas laissé de commentaire.

yolanda h. le

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Staff was friendly and helpful.

Malik W. le

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Great

Rhonda D. le

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Le client n'a pas laissé de commentaire.

eddie r. le

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Le client n'a pas laissé de commentaire.

Barry M. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

Christian N. le

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Le client n'a pas laissé de commentaire.

Dale W. le

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The owner helped me and was extremely cooperative

Quintina M. le

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Le client n'a pas laissé de commentaire.

JEFF N CHARLOT H. le

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Le client n'a pas laissé de commentaire.

Byron G. le

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Le client n'a pas laissé de commentaire.

Sheena T. le

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Awesome service

Barbara S. le

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Le client n'a pas laissé de commentaire.

Max E. le

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Le client n'a pas laissé de commentaire.

TAHLIA r. le

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Great 4 years

keith w. le

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Everyone was very helpful. Great team. This branch says they do use Military discount.

Bret D. le

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Le client n'a pas laissé de commentaire.

Gregory D. le

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This was the best experience I've ever had in trailer rental. The online reservation was easy, and when I arrived to get the trailer, the data was ready and all processes went smoothly. The agent hitched the trailer to the truck and helped check the lights. Truly great service.

ragan j. le

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Le client n'a pas laissé de commentaire.

cathy b. le

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i was only quoted mileage and per day. no mention if dolly used or not..we were billed for 7 days and it was only used 1 day. we had our own dolly which was much larger and had a strap. no mention of gas no mention of the 98.00 fee - what a way to stiff someone. the truck was parked in a storage facility lot and only used 2 days. 550.00 you guys are scams. when I questioned the manager Jason, he started yelling and dared me to come down and confront him about the lies and unsaid fees added ...which he claims I was told. I signed nothing - what a way to treat someone who was in a flood.

Molly R. le

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Great facility. Staff very knowledgeable and friendly.

Dreamon W. le

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Le client n'a pas laissé de commentaire.

WILLIAM S. le

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Fast service. Truck was in front lot and ready to go. I was in your office less than 10 minutes. I appreciate that!

Jamie B. le

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Le client n'a pas laissé de commentaire.

linda s. le

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Le client n'a pas laissé de commentaire.

Jeffrey W. le

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Don’t change anything ! Great location & staff to do business with.

Adriane R. le

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Le client n'a pas laissé de commentaire.

steve B. le

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Ray did a great job when he called me back telling me he now had a 26 foot truck for me that had come in after initially not having one. The fact that he called me back without me requesting such, when we were looking everywhere for a truck, was great. He didn't have to call me because it would have rented later in the morning with the demand being so high with all the flooding going on. I really appreciated his effort to reach out to me.

freda w. le

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Very good service.

James W. le

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Le client n'a pas laissé de commentaire.

Leslie S. le

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The owner at the Sherwood North Little Rock ar location was sooo helpful and nice. The guy who hooked everything up and checked everything out was great. It was so efficiently executed and I was initially scared to drive with it and he put me right at ease and it was so easy. I would do this again in s heartbeat. Great service!

David Y. le

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Le client n'a pas laissé de commentaire.

schirmaine m. le

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None

Dennis W. le

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They were very helpful with changing a fuse out for me.

Frank E. le

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These MoFoz over charged me for two days when I clearly only had used one day.... But hey OK that's why I love Penske Rental and uhaul is so full of shit ripping people off as usual ... In done with these mofoz. .. I will never forget this bullshit.... Fuck You Uhaul !

latasha g. le

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Get over period

Leah B. le

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Le client n'a pas laissé de commentaire.

MARK J. le

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The people are nice but the truck was a mess. The driver side sun visor fell off. The engine light came on. The tighten gas cap message kept coming on even after tightening the gas cap. Invest in maintaining the trucks!!

cynthia j. le

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the truck i received was in need of repair and the dolly was not in the truck after we gave more than a weeks notice for the rental.the truck transmission was going out and i traveled through thunderstorms with wipers that had to be 100 years old.

Gary S. le

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My pick was suppose to be on Colornal Glynn. And U-Haul messed up making me drive to Sherwood to pick up. An additional 30-45 minutes

john m. le

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Very friendly, efficien, clean and fast!

Michael W. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

Dale L. le

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My contract for the trailer that I rented was for drop-off by Monday May 27th, I dropped the trailer off about 5:15 on Sunday night 24 hours before my contract time and was still billed $20 for an extra day. If anything, I should have been refunded money for turning it in early which I know they don't do, but I definitely shouldn't have been billed extra. I even called the number on the reservation to let them know it was dropped and they billed me extra anyway!!

Alexander B. le

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Easy drop off. Pulled in and a rep met me. Parked trailer and drove off. Never went inside.

Charles J. le

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Le client n'a pas laissé de commentaire.

Lloyd S. le

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Le client n'a pas laissé de commentaire.

Louis O. le

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Le client n'a pas laissé de commentaire.

Rick N. le

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The only problem I had was the 20 mile drive to this location to drop it off. As I was driving, I passed 2 other Uhaul businesses. One was actually .1 miles from where I was unloading. But, no, I couldn't drop it there. I had to drive 20 miles to drop truck off. My only complaint.

Reginald F G. le

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The service was great!

ryan b. le

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Le client n'a pas laissé de commentaire.

jason e. le

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Le client n'a pas laissé de commentaire.

MARK M. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

Leanna R. le

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Le client n'a pas laissé de commentaire.

Christopher S. le

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It was a bit expensive. Had the U-Haul for about 9 hours and was charged $345. They were nice and the equipment was good but wow very expensive.

Renee S. le

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Quick pick up and delivery. Nice place to fill your rental needs.

tiffaney m. le

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Le client n'a pas laissé de commentaire.

Keith S. le

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Jason was excellent during the pickup on Friday and although really busy during the Saturday drop off, the return crew did well also.

GREG D. le

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The staff at your location are awesome will use your place again and thanks for the email. A+ location.

kennith d. le

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Le client n'a pas laissé de commentaire.

Foy G. le

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Le client n'a pas laissé de commentaire.

KAREN S. le

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Trailer was covered in dirt.

Rhonda S. le

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Their services are wonderful!

Gary W. le

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Le client n'a pas laissé de commentaire.

Jonathan H. le

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Le client n'a pas laissé de commentaire.

Tina P. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

James P. le

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Continue with the way you are doing.

Bob H. le

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Easy in and out

Kurt G. le

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Le client n'a pas laissé de commentaire.

W.C M. le

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Le client n'a pas laissé de commentaire.

Darwin B. le

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Le client n'a pas laissé de commentaire.

Constance E. le

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Le client n'a pas laissé de commentaire.

Paul B. le

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Le client n'a pas laissé de commentaire.

Alice W. le

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I was met at the entrance and I was asked if I paid with credit card and I Said yes. They said I can check you out. My receipt was sent to my email. I was pleased when My receipt did not have any additional charges for gas or cleaning.

robert b. le

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Le client n'a pas laissé de commentaire.

Cheri B. le

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Le client n'a pas laissé de commentaire.

Josette E. le

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the app itself was disappointing but fortunately there was an excellent Customer Service Rep onsite and got me on my way very quickly.

CAROLE T. le

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Le client n'a pas laissé de commentaire.

dave l. le

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Nothing equipment was good service was good

TERRY J. le

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Le client n'a pas laissé de commentaire.

gayle p. le

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Le client n'a pas laissé de commentaire.

David G. le

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Great people, great service

joel o. le

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Le client n'a pas laissé de commentaire.

Drew N. le

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Staff was very accommodating in attempting to help solve a trailer light problem that I believe was a problem with receiver wiring done by Jeep dealership

Tom S. le

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The person there over charged me $100.00, had to explain four time about the box I was looking for, also he wanted me to do the packing and shipping the hard way.

Lynne C. le

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Le client n'a pas laissé de commentaire.

Kimberlee D. le

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Le client n'a pas laissé de commentaire.

David H. le

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Hire More employees

HAROLD A. le

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Le client n'a pas laissé de commentaire.

Hayden H. le

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I have rented at this location several times and always great.

Robert B. le

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Store was clean and staff was helpful and courteous. I have used many U-Hauls over the years but this was the best to date.

Gary W. le

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Fast and professional.

Brian R. le

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Charged my card 5 times when the trailer was returned on time

david a. le

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How can you improve on the best. I have used U-haul many times in the past and this was the best. The turn in was the fastest that I have ever experienced. The owner is outstanding in managing the assets. His employees are very business oriented. Great place.

jerry p. le

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Friendly service, clean and organized store, fast in/out.

Robert B. le

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Transaction was quick and friendly. Information provided was clear and easy to understand. Received assistance as soon as I arrived. Staff answered all of my questions.

Robert B. le

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Transaction was quick and friendly. Information provided was clear and easy to understand. Received assistance as soon as I arrived.

Alex D. le

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Le client n'a pas laissé de commentaire.

david a. le

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The owner is very courteous and is an asset to your company. He is very personable with his customers and has a good employees working for him. The truck I used performed very well.

Rebecca F. le

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Le client n'a pas laissé de commentaire.

robert d. le

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Nothing, all good

thomas h. le

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Le client n'a pas laissé de commentaire.

Dwayne J. le

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Le client n'a pas laissé de commentaire.

joyce m. le

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Le client n'a pas laissé de commentaire.

david b. le

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Le client n'a pas laissé de commentaire.

Lawrence T. le

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Ray and the crew are always nice! This is a well ran store!

Elatisha B. le

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The staff was very helpful and my unit was perfect for keeping my items.

NICOLE B. le

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Le client n'a pas laissé de commentaire.

jarret b. le

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Le client n'a pas laissé de commentaire.

Brent G. le

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Moving is very stressful but Manager Ray and team went out of their way to help with every step! I have not had a better experience with any company in my lifetime! Ray runs a superb business!

Beverly H. le

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very friendly employees. Quick to pick up truck, had ready for me. Clean. When dropping off, very efficiently checked in.

tonya o. le

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Le client n'a pas laissé de commentaire.

TED W. le

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The employees at the desk seemed like they didn’t want to be there, playing with phones and such, the person did not walk me around the truck, I got stopped leaving because the back door was open, very different than other times I used this location.

Odell g. le

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No one could explain to me why I had to pay $600 for tow dolly rental for a one way trip and I normally pay $90. It been about two months since I rented out a tow dolly and I know it haven’t changed since then. So I had to make two trips just to bring back the tow dolly.

Lynne E. le

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Le client n'a pas laissé de commentaire.

Pattie D. le

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It was great

George C. le

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Le client n'a pas laissé de commentaire.

Leigh B. le

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Le client n'a pas laissé de commentaire.

debra c. le

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I rented the U-haul online, I got to the store on time and was given my rental agreement. I was then told to wait by the trailer and some one would be there shortly. After 15 mins of waiting, another customer arrived ( after me) was taken care of and hooked up before I was waited on. When they came outside I asked the gentleman if he was going to hook my trailer up and was told "after I get these guys". This is the second time this has happened over the last two months. I rent from there at least once a month but I am considering rented from another location.

nellis c. le

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Le client n'a pas laissé de commentaire.

JOSEF F. le

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Le client n'a pas laissé de commentaire.

Hayden H. le

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Le client n'a pas laissé de commentaire.

ERIC Z. le

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Le client n'a pas laissé de commentaire.

Edwin S. le

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Le client n'a pas laissé de commentaire.

jon k. le

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Le client n'a pas laissé de commentaire.

JAMES OR CRAIG T. le

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every thing was great

DEBORAH W. le

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Ray’s customer service skills are exceptional!

MIKE M. le

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Uhaul went above and beyond. They are where I will go from now on.

cheri p. le

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This was the best customer service I have received in a long time. The employees were very attentive and they answered all my questions. I was able to come in at look at the available storages.

debra j. le

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Uhaul was very helpful with the two storage building n the rental truck great team work.

kenneth c. le

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Excellent customer service

Phebe W. le

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You all are the best!!!

sherry b. le

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They were very helpful and courteous...😊

Jennifer P. le

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Great will rent again

Harry C. le

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good people

Elatisha B. le

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Fantastic job by everyone

allisha s. le

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Great service. Thank you!

Debra T. le

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The service and staff were great.. The price is way too high.

cornell w. le

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Very professional staff

diane g. le

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Cx

Clark S. le

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Employees were friendly and helpful.

Debra S. le

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Very nice & very helpful- they took care of everything 👍

Donna M. le

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Only had one problem in the start of service. I thought was signed for auto pay and was late because I wasn't.The person I talked to on phone helped me and got it resolved right away. Other than that

stephanie s. le

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Although this was a Bitter Sweet Situation and my Storage got Auctioned off due to the lack of funds and being in a Very unfortunate situation, Ray and Jason handled me With a lot of dignity & Respect

John and Brenda H. le

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None

JEANENE G. le

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The Manager of this Sherwood location showed outstanding customer service in dealing with customers. He understands the objective of people and reached out to go far and beyond his duties to assist.

Richard D. le

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Great experience. Appreciate the carts available for moving things in and out. Really liked the climte control in this summer heat and humidity. Office staff was pleasant and helpful.

Tamara S. le

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This uhaul place was very nice and easy to deal with and helpful. Mr. Ray the manager was understanding and willing to help. I use this location for all my storage and moving needs.

Vicky B. le

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Thank you all for your kindness for me moving to a new area.

carl e. le

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Nice facility, nice friendly atmosphere.