Customer Reviews for U-Haul Moving & Storage of South Clarksville

5 168 évaluations

365 Eastern Blvd   Jeffersonville, IN 47129
(E Of 65)

(812) 288-4404

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(812) 288-4404

365 Eastern Blvd
Jeffersonville, IN 47129
(E Of 65)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

If you have a pickup reservation time they could have the truck ready. All they did was give a truck #. So had to walk around the whole lot to find it. It was 15 degrees out so had to sit for 20 minutes so truck could heat up before even leaving. So that added to my time. And on Saturdays they need more than 1 person working because it was so busy when we got there at 9am.

WILLIAM B. 
Évaluation :
5

Nothing at all, everyone was so nice and helpful. The people I talked to on the phone was wonderful and very helpful. Then when I went in U-Haul the man that I talked to was wonderful and very helpful. My experience was wonderful. I will definitely rent and recommend this location to everyone.

VINESE O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeremy P. 
Évaluation :
2

The manager hooked up the trailer hitch and left, did not check lights or anything. I had to ask the lady and other guy who worked there that was awesome for help. The ropes on the trailer hitch was torn not even usable, the lights on the hitch did not work at all. If I didn't ask the lady that worked there for help nothing would have been corrected.

TINA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS W. 
Évaluation :
1

Awful communication. Your team members do not even communicate if someone moved out their stuff from ubox.

Dong Hyun L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

annetta j.  |  Expérience générale 
Évaluation :
2

Have equipment and truck available for the person who makes a reservation weeks in advance.

MARK S. 
Évaluation :
4

Convenient location next to Interstate 65 , everything went ok. I will use them again when needed.

MATTHEW G. 
Évaluation :
5

Very fast and easy pick up and return.

JOHN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert C. 
Évaluation :
2

Made a reservation at 3 they made it for 4 then u got sent an online link to Start my reservation they quoted me 286 sub total when I went to pick up the truck it was a big hassle then tried to charge me 486 I know there were taxes still but not 200 worth of taxes. They was very pleasant at the renter office then when I went to drop my truck off I got a call from uhaul 2 days later saying my truck was over due but I returned it on a Monday the day before it was due in..

CLARISSA T. 
Évaluation :
5

Staff was knowledgeable and efficient both during pickup and drop-off.

GREGORY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NOAH C. 
Évaluation :
5

The ladies were excellent in every way. They answered all my questions and went above and beyond what I expected to make sure I was completely informed and ready to go.

Richard B. 
Évaluation :
4

Not much ! I would come back over and over !

MARK J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVID L. 
Évaluation :
4

Staff was friendly and in the Holiday Spirit, their attitude and presentation was greatly appreciated. The truck was a piece of garbage: The cab was so noisy at highway speeds that my passenger and I could not talk. The driver/passenger doors did not close properly. The instrument panel gave us a 'Not Closed Warning' for both passenger and driver door, several slams were required to close the doors. I drove 243 miles and used 16,6 gallons of gas, only 14,6 MPG. It was impossible to keep the accelerator positioned to get reasonable fuel economy, based on the 'Best Mileage' gage mounted on the dash. The truck did not have Cruise Control, 85 % of my driving was done at highway speeds.

MARK H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND G. 
Évaluation :
5

Nothing all were juw great

juanita P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis S. 
Évaluation :
1

I'm going to use enterprise from here on out. The location that I use I always have issues with!

Stacie C. 
Évaluation :
1

I exchanged a 20' truck for a 26' truck on 12/19 and have received numerous calls in the past couple days saying I never returned. Now I'm also seeing an additional charge for $79 while I'm currently waiting for a refund of $94.34. This experience has been nothing short of infuriating.

Dylan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

papalia J. 
Évaluation :
5

The service staff were very friendly

Tracy M. 
Évaluation :
5

Three girls that work there Jennifer and jessica marshall and erica roberts are the sweetest most kind hearted people i ever met in my life i absolutely love them too death they deserve a raise. You cant ask for a better people then them.

Crystal R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMUEL W. 
Évaluation :
2

This is the second time tonight I received something to do a review. I asked for a 10 foot truck online. When no called as the email said they would, I called UHaul. Apparently there were no 10 footers so a 15 footer was substituted. However, I did not qualify for the $50 promise money because the order was changed online to a 15 foot truck. Then I was told to do the online reservation to save time when I picked up the truck. I did that. I was still there for 30 minutes. The person at the counter handed me the key and said to find the truck with that number on it. So I had to find my own truck, which was not full of gas. It had 5/8 tank. Actually, it has 9/16 tank. Then when I found it, the windshield was covered with a thin sheet of ice so I had to start it and wait for it to clear off and defrost. When returning the truck, the lady took the key and said I was good to go. I asked if I could find out the mileage. She said an email would be sent. Then I was charged for 2 gallons of gas, even though I DID fill it to where I got it. It has been a while since I have used UHaul and I will use a different company in a few months when I finish my move.

janelle F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rashad A. 
Évaluation :
3

We had to wait about 20 min for someone to bring a key to be able to obtain our Dooley and blankets we pre rented with the truck

ERIC M. 
Évaluation :
5

The guy that helped us was very knowledgeable & showed us what we needed to know. Good job!! Was very happy with the quality of the trailer we rented. Only thing I wasn't happy bout was no one way rentals on this trailer

PATRICIA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valeria I. 
Évaluation :
2

Hire more conscientious workers: 1. Low tire pressure for RR tire. I was told it was because the sensor was off. 2. Either odometer/gas gauge was wrong or UHaul systems was incorrect, but when I returned the van, final bill indicated i had traveled over 100 miles when I'd traveled less than 45. 3. I opted not to get a printout of the contract, but now KNOW that's needed for total accountability. At ty he rnd of the day, a very conscientious representative at UHaul was able to reconcile the discrepancies noted above.

PEGGY H. 
Évaluation :
1

I got overcharged for mileage.

Tyler N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTIE A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rian W. 
Évaluation :
5

UHaul is my go-to for all my moving needs the Eastern Blvd location is great. Je les recommande fortement. 

KEVIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD J H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

stephen R. 
Évaluation :
1

I actually followed up with customer care on my personal experience

FINDA N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WALTER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LYMAN T. 
Évaluation :
1

I had an appointment for a 7:30 pickup. No one showed up until 8:30. When they did show up, there was barley a word spoken to me. Mostly grunts and sighs. The truck was filthy. The ladies at the return service we're helpful.

CHRISTOPHER MICH M. 
Évaluation :
5

The service staff, 2 sisters, went above and beyond! Thank you!!!

SIMONE M. 
Évaluation :
5

Please have your employees NOT smoke around customers.

Eric H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth A. 
Évaluation :
5

There are 3 girl's that work there erica Robert's jessica and Jennifer marshall there the best always helpful so sweet and kind absolutely love the they deserve a raise .

Crystal R.  |  Expérience générale 
Évaluation :
5

The two girls working were very helpful and really sweet!

PATRICIA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joan R. 
Évaluation :
3

Over charged on my rental. Still have not received a response. Fuel level was overstated.

Jeff C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS R. 
Évaluation :
5

The 3 girl's that work there jessica Marshall and Jennifer marshall and erica Robert's are awesome and sweet they all deserve a raise there helpful sweet and so very nice and awesome.

Crystal R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyleigh H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN B. 
Évaluation :
5

Trying to figure out how to place claims for the insurance more user friendly. Also better information during a holiday.

NAKEYSHA D. 
Évaluation :
4

Super convenient location. Good inventory. Hard working staff.

SETH W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLE H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STACHELLE D. 
Évaluation :
5

Nothing, great job !!

scott N. 
Évaluation :
5

The Pepe who work there are very nice and helpful

robert M. 
Évaluation :
5

I will give the Eastern Boulevard U-Haul an excellent score and highly recommend. However, my experience with Uhaul all together was horrible. I went to pick up the truck I rented online at the original location and there was nobody there to receive me or to fulfill my order. I was a paying customer that was ready to pick up the truck and this person thought it was more important to close the shop to go deliver a car part than fulfill my order. I was then dispatched by Uhaul to a second location, which nobody was there and the truck was out of service. Both of these items should have been verified before sending me there. The third location was Eastern Boulevard, which was able to fulfill my order. Overall, I had people waiting on me and I was delayed well over two hours from my original start time. This caused additional hardships, more money out of my pocket and it all could've been prevented.

Justin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE W. 
Évaluation :
4

Friendly staff and I watched them clean the Uhauls after they are used to make sure they was clean

Giles M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen C.  |  Premières impressions 
Évaluation :
1

I reserved everything online a few days before our move. When I got there I had to track someone down to get my equipment. They were out of everything I needed except the blankets, and didn't really seem to care. When I returned the truck, I again had to track someone down to help me. Really poorly run location!

ROGER K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNMARIE H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher K. 
Évaluation :
5

The team was fantastic! So helpful and friendly! They all rocked!

Pamela N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNNY K. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Gary S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Travis J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN S. 
Évaluation :
2

Price per mile is way too high 79cent is crazy needs to be more like 35 cents I could understand if people went to Florida but staying close by should be way cheaper per mile big oh money grab what it is

Nicole S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN H. 
Évaluation :
2

Trailer had a busted fender. Lights couldn't be hooked up due to missing connectors on the trailer. Took an hours just to be help

MICHAEL W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony H. 
Évaluation :
5

Bien

MICHEAL L. 
Évaluation :
5

Keep up the good work!!!

John R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

russell C. 
Évaluation :
4

More people available at opening.

ROBYN R. 
Évaluation :
2

The door had a problem when you tried pull it down. The light harness would not stay attached. I made a reservation of Friday. They scheduled me at an unacceptable location for me due to scary people hanging out. I ask to be given another location. I went there and the guy I talked to was in Colorado so he directed me assuring me they had a trailer and someone would be there. So I drove there and talked to the GM there. He said he did not have the type of trailer I rented. I agreed to take the 5 x 8 but this trailer made me make many trips. I had to fill my truck up 2 times at 3,17 a gallon so 75 per fill up. So my experience was crappy to say the least.

Carolyn E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA B. 
Évaluation :
5

The customer service at this location showed pure professionalism and I would recommend them to anyone of my friends. I was highly impressed....

Christopher P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dianna A. 
Évaluation :
5

Staff in and return were extremely professional and helpful and friendly. Thx uhaul!!!

WILLIAM G. 
Évaluation :
5

The girls here run a tight ship. It was a busy Saturday and they were handling their business.

MARK T. 
Évaluation :
5

Nothing at all. Staff was very accommodating and friendly, and the reservation process was very simple.

DEAN O. 
Évaluation :
3

Contract stated fuel at 7/8 full but actually was 5/8. Broken glass in rear of truck and cab was not cleaned since last person.

Richard S. 
Évaluation :
5

For the move in day, So far things have went smoothly.

Mary T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILMA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE F.  |  Premières impressions 
Évaluation :
5

Everyone was very helpful.

William W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee Q.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey H.  |  Online Move In 
Évaluation :
5

Robert is the best person I have had any dealing with and made my moving transition the easiest possible.

Richard w.  |  Premières impressions 
Évaluation :
4

Check engine light on in Chevy 9’ Cargo Van

JOHN M.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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