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GEORGE C | Overall ExperienceSelf Storage Units in Jeffersonville, IN, 47129
U-Haul Moving & Storage of South Clarksville
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The Mammoth Storage
744 S 13th St, Louisville, KY 40210 View Available Units3.4 miles from this location -
Derby City Storage
1340 Durrett Lane, Louisville, KY 40213 View Available Units7.4 miles from this location -
U-Haul Moving & Storage at Lynnview
4612 Preston Hwy, Louisville, KY 40213 View Available Units8.0 miles from this location -
U-Haul Storage at Lynnview
4530 Poplar Level Rd, Louisville, KY 40213 View Available Units8.0 miles from this location
Évaluations des unités d'entreposage par les clients
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- 3,5 - Cote moyenne des clients
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I was told I couldn't store a new scooter in the unit I rented, so I went to another storage company that was reasonable.
Michael A | Overall ExperienceVery friendly and helpful
SHETILA R | First ImpressionsWhen I arrived, it was quite busy with only one person behind the desk and a line of 4 waiting to be helped. Once there was about 2 left in line, there was another staff member who hopped behind the desk and helped me out. She was very helpful. Originally, I asked for a 5 x 12 unit which we filed all the paperwork for and I made my way out there to find it wasn't going to be big enough to fit all the items i needed to store. I had to go back and try and transition into a bigger unit, which the staff member was very kind in doing that procedure for me. There were a few bumps where the key to get into the storage area didn't work so I had to go back and forth a few times until we got it right. Once i went to the bigger unit she switched me to, there was a problem with one of the doors not locking, which i went back into the office and spoke to them about. Although, frustrated with the situation, she was very kind in helping me file more paperwork to transfer me into another unit of the same size. So, in this case, third one was ultimately a charm. The unit was clean and just what i needed. The reason its not 5 star rating was for the trouble i had to go through and the unit that was busted. Another than that the place was well kept, and staff for the most part were more friendly to me than to each other.
Oscar J | First ImpressionsBusy place - but well maintained and staffed. We appreciated the easy location and the reasonable storage rates. Thank you.
Eric I | Overall ExperienceThe agent that has helped me every time is great! She is friendly, helpful, and patient, even though she's always super busy. She handles a line of customers with ease, she doesn't get rattled. It is a pleasure working with her.
Kristin S | First ImpressionsGreat deals great service
Joeseph R | First ImpressionsThe unit still had stuff in it, but it's ok. They apparently didn't know. Staff were fun, but not in any particular rush to help, but I was in a rush. Still, good experience
Brenda O | First ImpressionsThe only problem I had with it was I moved out on Sept. 7 and they sent me a bill for the next month when I told them when I rented the uhaul that my storage would be vacant and clean and they told me to leave the door open and take a picture wich I did . But other than that everything was good. Thank-you
philip l | Overall ExperienceVery nice staff and helpful. Would highly recommend.
patrica o | Overall ExperienceThe staff was highly trained and very professional all in all it was an excellent experience
ROBERT R | Overall ExperienceAbove average.
patrica o | First Impressionswe got a unit that was on the end of a row. It had holes in the bottom of the siding allowing mice to get into the unit. thankfully nothing seemed to be chewed up. Other than the holes the unit was clean and dry.
Krista T | Overall ExperienceStaff was very helpful in any way. Would recommend this storage place
Ronetta S | Overall ExperienceOne lady at the desk didn’t know what to do. There were dead mice around the unit and trash lying outside
richard w | First Impressions