Le client n'a pas laissé de commentaire.PHILIP T. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of South Sarasota
Pour nous contacter
Sarasota, FL 34231
(Just South of Proctor Rd / 1 mile South of Bee Ridge Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This location can be tough to access because of traffic flow but customer service was great. We also made them aware that the air conditioner had to be serviced which caused us to change our path which increased our mileage and gasoline usage, and prior to that delays in loading because of U-Haul phone calls ON-HOLD.randy C.
Le client n'a pas laissé de commentaire.Heber G.
Hard working people. They need more space.PHILIP T.
Andy behind the counters great. As well as all the other guys that clean and maintain the equipmentjames W.
Le client n'a pas laissé de commentaire.Jared O.
very very helpful at pick up. drop of after hours complicated by an angry person who was blocking everything. I moved her trailer and all was well. It would be nice if Local shop picked up phone...dialing local number and holding 30 minutes for remote person is not really helpful, personally I would prefer to hear on the menu..."you can go online or hold for a remote person but they are likely in another state....then you know it is hopeless to reach you and you can avoid wasting everyone's es effort and time.Sharon L.
Le client n'a pas laissé de commentaire.Steven D.
Nice work!Matthew P.
Le client n'a pas laissé de commentaire.Hernan O.
Second time going through this particular location and had good experiences each time. They have a quick system that is easy to follow and employees who are easy to work with.Kelly E.
All the customer care people yesterday morning was very rude to me. I have been renting from you guys 5 plus years and never had a problem before at this location. Yesterday I felt like I was a nuisance to the people there I was there 2 minutes till 7 and they had the doors open. I Come in and I made a comment are you guys open and they said no we're not we still have two minutes. And he gave me a real dirty look and I asked do you want me to go outside and wait and he said you do whatever you want to do. That was his exact words. If I need to rent from someone else I can do that. Like I said I use you guys pretty periodically but with the treatment that I got yesterday I don't care if I ever do business with you again. I've never had a problem before. Like I said the equipment that I picked up yesterday I couldn't even get the door on the driver side closed. someone previously had an accident and hit the corner of that door and you cannot close it. You have to slam it to close it. Jeff SteakleyJeffrey S.
Get there earlyMARTIN P.
The guys there were very helpful and efficient. They made this move run very smoothly.Marc R.
Every employee was knowledgeable and friendly. Uhaul app on my phone made booking and check in fast.RUDY B.
Le client n'a pas laissé de commentaire.Lisa S.
Staff gave me the benefit of the doubt and didn't charge me a cleaning fee for the truck as I hadn't made the mess.Paul K.
Le client n'a pas laissé de commentaire.Jeffrey W.
Le client n'a pas laissé de commentaire.Jason B.
Van had low pressure light on and oil change needed light on when van was picked up. However, they were very busy at my pickup time and team of two was getting people in and out amazingly quickly.Stanley F.
All of the staff is great at the South Sarasota location Andy is so easy to work with and makes sure she addresses any concerns. I am thankful to have a location so convenient to home for truck needs and propane.Young R.
Le client n'a pas laissé de commentaire.DARRIN H.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Jason M.
Customer service was excellent!!! The only knock, is they could use a bigger lot, but it doesn't keep them from taking care of their customersSamuel S.
faster computer system to expedite check in processCyntia A.
I paid for a dollay for my move and it was never put in the uhaul. I made it to my destination an hour away from where I purchased the uhaul to move my things and realized it was not there which made my move alot more difficult and alot more time consuming. When I realized the dollay was not there I called and received such a non chalant attitude as it was no big deal . Not very happy with my experience.Morgan G.
Very quick and knowledgeable the way it should be!Tracy B.
Very quick kind and courteous!!! These folks should go teach the other U haul dealers / how to act! They actually had the aura of liking their job! Each and every person in this place !!! Also I don't know a one of them first time I had ever been there!Tracy B.
Le client n'a pas laissé de commentaire.LAURA D.
Le client n'a pas laissé de commentaire.Peggy H.
Le client n'a pas laissé de commentaire.Steve B.
Le client n'a pas laissé de commentaire.Jorge R.
Not much. The staff were the beat part. Equipment old but worked fine for what i was doingTerri C.
Le client n'a pas laissé de commentaire.Sean K.
Not a thing it was great!!ðŸ˜Bonnie S.
Le client n'a pas laissé de commentaire.DAN J.
Le client n'a pas laissé de commentaire.Corey G.
Le client n'a pas laissé de commentaire.Joao D.
Staff is fast and efficient. Also have a good sense of humor. Merci!greg G.
Le client n'a pas laissé de commentaire.Glen M.
Le client n'a pas laissé de commentaire.JEFFERY L.
Le client n'a pas laissé de commentaire.MICHAEL W.
I rented a truck two weekends in a row. The manager, Jonathan, helped me both times and went above and beyond when I needed to upgrade to a larger truck. In addition, I heard him being very patient and sensitive with a customer who was unhappy about something and yelling at him. He is very professional and is a credit to UHaul.Andrew M.
Improve customer contact at deskAlain A.
Le client n'a pas laissé de commentaire.William P.
Le client n'a pas laissé de commentaire.Justin U.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Jose Y.
Very friendly staff.Jason E.
Le client n'a pas laissé de commentaire.Kyle N.
Le client n'a pas laissé de commentaire.Robert K.
Le client n'a pas laissé de commentaire.Joshua J.
Le client n'a pas laissé de commentaire.Mark C.
You guys were great. Very personable and helpful. Drive in and while checking in they loaded the trailer up. Great service. Will return the next time I need a trailer.Jacob L.
Le client n'a pas laissé de commentaire.Lance M.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Bernard O.
Le client n'a pas laissé de commentaire.Stephen H.
I appreciated the good, prompt service and clean equipment condition. Always seem to have a great experience with u-haul!Bryan N.
Le client n'a pas laissé de commentaire.John D.
Good experienceHarold A.
Remove 1/2 of the inventory from the premices. Way too many rentals stored on the site. Nowhere to park.Dorothy W.
Le client n'a pas laissé de commentaire.Ryan L.
I rented from here 2 weeks ago and was still charged for 2 gallons of gas on return even though I filles it back to the level that of was at when I picked it up. This time I tried the mobile pick up which did not seem to be working. I had to fo in and have my license photographed for a 3rd time. I had to go over the vehicle myself doe any problems and move the cones to drive out of the lot. Upon return, there was dirt in the back of the vehicle, and I was rudely told I would be charged 25 $if I didn't clean it out. I said it wasn't a problem last time and was told that this was this time and I would be charged. I asked for a broom and took 2 minutes to sweep it out.David N.
Keep doing what you are already doing.JOHN M.
This place was super busy. They need more help and a bigger lot. Cars were lined up waiting to turn in. Staff was very helpful.LINDA R.
Le client n'a pas laissé de commentaire.DAVID G.
I'd fire the guy who checked me in. Was on the phone whole time I had to unhook trailer. He said he would send my paperwork never did lot was full and didn't help in backing it in. I've used this location before and never had a problem before.William B.
The agent who checked me in was excellent. Friendly, knowledgeable and efficient. And the agent outside who hooked up my trailer was great too.Marjorie B.
Easy drop off, crowded with trucks and trailers so it must be popular.AMELIA L.
Le client n'a pas laissé de commentaire.john F.
Le client n'a pas laissé de commentaire.JOSEPH H.
Le client n'a pas laissé de commentaire.Ravou B.
Le client n'a pas laissé de commentaire.CHARLIE H.
Le client n'a pas laissé de commentaire.web S.
The order process was intrusive with the insurance and the up sell windows. The decline links were very small font's and hard at a times to find. I did not want the insurance as I was only going from Sarasota, Florida to Wellington, Florida. I am a good driver and went the legal speed and no more.Steven F.
Le client n'a pas laissé de commentaire.Todd S.
Le client n'a pas laissé de commentaire.GARY R.
Le client n'a pas laissé de commentaire.Tore K.
Le client n'a pas laissé de commentaire.Steven G.
Jonathan is an exceptionally capable manager and U-Haul employee. He was a pleasure to work with and should be rewarded for his devotion to duty.William P.
The Uhaul App did not work on my 4G phone. Maybe it only works for 5G. No reason to give out the phone number to the Uhaul center where I pick up the equipment because I could never reach a person to talk to, not even after waiting for 20 minutes.Marc D.
Le client n'a pas laissé de commentaire.Michelle B.
Le client n'a pas laissé de commentaire.KURT D.
Le client n'a pas laissé de commentaire.John E.
Everything went smoothly. Gave me a time extension with no argument.richard P.
Le client n'a pas laissé de commentaire.Ricardo M.
Le client n'a pas laissé de commentaire.Janet C.
Le client n'a pas laissé de commentaire.Gilbert V.
Le client n'a pas laissé de commentaire.Eric G.
Le client n'a pas laissé de commentaire.Aaron P.
Le client n'a pas laissé de commentaire.IRA C.
Le client n'a pas laissé de commentaire.George P.
Le client n'a pas laissé de commentaire.JOHN D.
Le client n'a pas laissé de commentaire.Nancy R.
Le client n'a pas laissé de commentaire.Vern L.
the manager and the guy who attached the trailer were rude at best...Edward S.
This place sucks! Parking lot is overcrowded. There is never any easy access to the loading doors to get inside. Terrible customer service! DO NOT USE THiS FACILITY!!mike l. | Expérience générale
All was great, manager at time was the only person working and did an excellent job handling all the people waiting and he was polite and knew what he was doing. Cutoos to him for all his expertise and handling of all my needs.Wendy R. | Premières impressions
Rude staff with the exception of the new manager who tried very hard to make things right. Staff misinformed me of the hours. Hard to get to them by phone. Was told they was no 24 hot access when there was. Angry people work there Was not a pleasant experience. Id go elsewhere next time for storage needs.chuck n. | Expérience générale
Le client n'a pas laissé de commentaire.michelle B. | Expérience générale
Jon Crotty made sure that we were taken care of and that we were able to get our furniture out of there in a timely manner!mark H. | Expérience générale
Only one unit available was supposed to be a split level but we only were given upper half and our stuff didn't fitmichelle B. | Premières impressions
Tommy and the rest of the team are awesome! Excellent service à la clientèle. Keep it up guys and thank you for everything!luis r. | Expérience générale
Le client n'a pas laissé de commentaire.luis r. | Premières impressions
Le client n'a pas laissé de commentaire.MARBIN R. | Expérience générale
Staff was awesome - very much- truly awesomeJohn S. | Expérience générale
Le client n'a pas laissé de commentaire.Paul B. | Premières impressions
Staff was AWESOME.John S. | Premières impressions
Le client n'a pas laissé de commentaire.David Q. | Expérience générale
Amazing customer service!Sierra J. | Expérience générale
Le client n'a pas laissé de commentaire.STEVE M. | Expérience générale
Le client n'a pas laissé de commentaire.Ana A. | Premières impressions
Le client n'a pas laissé de commentaire.STEVE M. | Premières impressions
Le client n'a pas laissé de commentaire.Stephen P. | Premières impressions
The employees at this location are top notch. They are the most professional and best people I've had dealings with in the storage industryJerry W. | Expérience générale
90 degrees is unacceptable. I understand it's Florida summer...but advertising a place as "climate controlled" should mean the temperature is controlled. I took pictures of the thermostat in the faciliy. Right when we got there it was at 90. After 15 mins it crept up to 94. When I brought this to the staff's attention, they didn't seem to think it was a problem. One of the associates even joked that the facility was without A/C for 2 full weeks last month. I was storing expensive, handmade acoustic guitars...Luke H. | Expérience générale
Andrew was great to work with and explained everything about the storage unitMark w. | Premières impressions
Le client n'a pas laissé de commentaire.Michael M. | Expérience générale
Le client n'a pas laissé de commentaire.Jason M. | Premières impressions
Le client n'a pas laissé de commentaire.Jason M. | Expérience générale
Very helpful and courteous staff. Thank you!Autie K. | Premières impressions
Originally finding a place to park and access to our space was difficult. You all made some changes and improvements and things were much better.Russell R. | Expérience générale
The storage area is clean. The only negative is the height of the units is only 6" and the door entrance is even shorter.John H. | Expérience générale
Staff was great! Thank you!!sheri s. | Premières impressions
:)Marianna N. | Expérience générale
A real lifesaver and the staff is super friendly!Angela C. | Premières impressions
Very professional and friendly staff. Ceiling space in storage unit is very low, but workable.John H. | Premières impressions
Was very very aggressively confronted by employee for not placing packing material in trash... which turned out to be dumpster that was not visible and located behind the facility.Tim D. | Premières impressions
Very friendly people. They did every thing to resolve my dificulties . I righ recomend .MARLENE V. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!