Le client n'a pas laissé de commentaire.Gurdeep M.
Customer Reviews for U-Haul Moving & Storage of Southside
Pour nous contacter
Edmonton, AB T6E4W8
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Asked for 2 dolly's when booking online. When I got there to pick up they did not have anything availableNathan P.
Le client n'a pas laissé de commentaire.clint R.
Le client n'a pas laissé de commentaire.Jennifer H.
Le client n'a pas laissé de commentaire.david A.
Le client n'a pas laissé de commentaire.Claude M.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.Kristie B.
Excellent service from Aws.Dennis V.
Amazing customer service! Thank you to the gentleman that helped me checking in. I did not catch his name but I was the one that almost took the wrong van, it was my mistake and he showed such kindness and patience with me. From pick up to drop off I was greeted with a kind smile. Thank you so much!Starla S.
Excellent service. Thank youLeanne H.
Le client n'a pas laissé de commentaire.Clayton C.
So far, dont see anything missing on the truck . Its great on winter tooAllan M.
My initial order was messed up twice: there was no truck available at the original pick-up site that I selected. They found me a truck at a different site but it wouldn't be available until an hour later than I had requested so I had to sign up for the virtual pick-up. When I arrived to pick up my truck, I found out that they hadn't set things up properly and I wasn't able to pick up my truck on time. Luckily they were able to find me another truck that was available sooner but I had to drive 20 minutes across the city to pick it up. This is the second time I have booked a u-haul truck and both times my order has been messed up.Brandon D.
Le client n'a pas laissé de commentaire.Mahdi M.
Le client n'a pas laissé de commentaire.Johwanna A.
The van was filthy when I picked it up so I'm guessing you charged the customer before me for cleaning too? There was white dog hair on both seats and I could barely see out the windows they were so dirty, I feel completely blindsided by being charged to clean a vehicle that I did not make dirty. I feel ripped off and would like someone to contact me regarding this matter. The client before me lied if they answered the question regarding the cleanliness of the vehicle as being clean. So I tell the truth and get charged. I'm livid right now.Patricia F.
Great service.Leon C. | Premières impressions
Le client n'a pas laissé de commentaire.Arthur R.
Le client n'a pas laissé de commentaire.Frank L.
I overfueled the gas but no reversal for fundsMukesh A.
Nothing. Service was perfect. Very knowledgable and kind staff. Will 100 % be coming back to this location next time I need a U-Haul. 10/10, thanks again!Danny U.
Hire more staff specially end of the month.Rahul K.
Le client n'a pas laissé de commentaire.Tanya C.
Both, driver and passenger seats and cabin floor were heavily covered with dog hair.Muhammad A.
Le client n'a pas laissé de commentaire.Hogan B.
Front tires are starting to internally separate, can feel vibration in steering wheel at highway speeds especially with vehicle loaded down. Serious safety hazard to occupants of vehicle or anyone else on the road. (Automotive service technician, 7 years experience). Other than that, vehicle was great. Would 100 % rent again from this location.Michael L.
Great service from booking to end of rental! The only disappointment was they had no furniture pads.Pamela D.
Le client n'a pas laissé de commentaire.Jonathan R.
Le client n'a pas laissé de commentaire.dane S.
Le client n'a pas laissé de commentaire.leonid K.
I have walked away 4 times previously as the service sucked that bad. I was supposed to get friends and family discount ( They wouldn't honor the SMID ) and of course these piece of crap employees ( and location sucks ) they wouldn't honor the discount. They suck and I will never go there again.Marcel R.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.MATTHEW JAMES D.
One of the best customers service. This was my first time using rental truck but the guy there guided me though the process and also saved my money and time. Merci!Umang T.
Le client n'a pas laissé de commentaire.Richard E.
Le client n'a pas laissé de commentaire.Trevor H.
Le client n'a pas laissé de commentaire.Yovany M.
Le client n'a pas laissé de commentaire.Corinthia V.
Le client n'a pas laissé de commentaire.Jason K.
Le client n'a pas laissé de commentaire.Kim-Ann R.
Le client n'a pas laissé de commentaire.Steve B.
Le client n'a pas laissé de commentaire.Douglas H.
Le client n'a pas laissé de commentaire.Grant L.
excellent friendly, professional, customer serviceColin B.
Le client n'a pas laissé de commentaire.Alan D.
Le client n'a pas laissé de commentaire.Monika L.
Le client n'a pas laissé de commentaire.Tara H.
Le client n'a pas laissé de commentaire.Dale B.
Super friendly and helpful stafflionel E.
I received fantastic service from Aws at this location. I also feel that the ability to speak directly to a specific depot as opposed to a call center would improve customer service.Derek S.
It is a wonderful location, with very helpful staff. It has made me rethink buying a pick up truck, it is so convienent just to rent a truck when I need it. The cost was very reasonble as well. Much cheaper than purchasing and insuring and doing regular maitenence on my own truck. I will be back!!!Bradley Y.
Le client n'a pas laissé de commentaire.Candice S.
The self serve pickup needs addressing. Received an email that said to use the pickup now link but there wasn't one on the reservation or the email. Could not download the app as it appears to only be for us apple ids. Took over 30 min to find QR code on building and complete mobile check out Drove a total of about 70 kms and put 19 of gas in but upon drop off tech said there wasn't enough gas based on gauge. Considering they are analog I can confirm that wasn't the case. Showed him my gas receipt but he still charged me 50 extra for gas. Very unprofessional.Gordon W.
Le client n'a pas laissé de commentaire.Michael M.
Only had 1 usable tie down cleat on the floor had to use the flimsy walls to anchor toNicholas H.
Le client n'a pas laissé de commentaire.Taylor S.
Le client n'a pas laissé de commentaire.Grayden K.
Add more parking.Jonathan S.
Le client n'a pas laissé de commentaire.ramon G.
Le client n'a pas laissé de commentaire.Lisa B.
Everything is excellent.Alia G.
The wait to pick up keys was about 20 mins. The truck when we got it was parked so tight to the other that the mirrors had to pushed in to drive it out. The gas cap was also off the truck when we got it. Overall staff were friendly. Truck was nice. Return was quick and much easierBrent W.
Change your debit machines to new ones!Bernadette S.
Nothing really just keep up the excellent service from very helpful staffNeil S.
The staff was overly friendly. I would recommend using this location to everyone.Brian B.
Extremely efficientStephen H.
Le client n'a pas laissé de commentaire.Gordon K.
Le client n'a pas laissé de commentaire.Melissa C.
Le client n'a pas laissé de commentaire.Bhupinder G.
In this covid pandemic, i expect they should clean their trucks. Truck have used coke bottles, dirty orange cloth lying on the seat. I opened the back storage and it so dirty and so many nails were there from previous customer. It was not cleaned atall. I had collected almost 100 nails from there. I was very unhappy from the begining, since your mobile pickup didn't work for me and then they assign me a different truck. Driver door was not closing properly. Very disappointed and never going to come hereRAVI D.
When booking a 6 foot wide trail so I could haul 5'-2" flat sheets. i got the 6 foot trailer. I needed a 6 foot wide open trailer with no ramp. I had to get a closed trailer unaware that the opening was too small. I future I would like to know that anything over 5 feet won't fit through the door of a 6 foot wide trailer. I had to load sheets myself by hand instead of using the forklift I was provided.Dale S.
This is my 1st time renting a moving van. Though nervous about the paperwork and liabilities that might be imposed on me, the serviceman's knowledge and familiarity with the rental gave me comfort that I am taken care of with options of insurance and care handling tips for the vehicle. Much appreciated. Thanks.Cole N.
Was only a drop off location but staff was very friendly and informative and got us in and out quickly and efficientlyMichael W.
Le client n'a pas laissé de commentaire.Jack I.
Truck smelled of smoke.++++++ The ask is for 7/8 full tank upon return but the customer should be informed of how many litres to the kilometre so that we can fill an appropriate volume of gasoline: or it works out to always filling up more than is necessaryâ€¦.. intentional?Paula B.
Le client n'a pas laissé de commentaire.reza B.
Have more furniture dolly's :)Odessa L.
When someone is picking up their truck and doing it online having the blankets they requested and paid for in the back of the truck or letting them know they are not IN the truck would be a big help.Tania D.
Le client n'a pas laissé de commentaire.victor D.
Great and funny staffMitchum G.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Alkarim S.
The vehicle fuel was very low leaving store personnel and driver to guess what amount of fuel was in it (in order to bring it back with the same amount of fuel). Engine lights were on in the truck and a problem with a gas cap. Speedometer was in Miles and not KM and was very hard to read. Steering was very loose feeling as if there was front end work required on the vehicle.Timothy G.
Le client n'a pas laissé de commentaire.Tarsem S.
Le client n'a pas laissé de commentaire.Ahmed A.
Overall very good! Thx!Peter R.
I find it expensive. We picked up at 2:30pm returned at 6pm. We paid almost 100 $. I applied for a corporate account hoping to get a good price the next time i book.Lixmila S.
Not much every things ok.Shwe L.
Le client n'a pas laissé de commentaire.Ivan G.
Le client n'a pas laissé de commentaire.Bruce C.
Dropped off after hours, easy to findAlana P.
Le client n'a pas laissé de commentaire.Jiahuan L.
Le client n'a pas laissé de commentaire.Aaron S. | Premières impressions
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Kirk G.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Adam L.
VERY helpful and understanding. The office and yard were clean and organized. Supplies are right there. And Covid protocols were followed making me feel safe and valued.Joan S.
Ramps were seized in due to mud from previous userEric P.
Le client n'a pas laissé de commentaire.maryann S.
Le client n'a pas laissé de commentaire.Shaune B. | Expérience générale
Storage hours can be opened bit more late Too expensiveSainiranjan G. | Expérience générale
Le client n'a pas laissé de commentaire.Jason L. | Premières impressions
Staff is very friendly.Kulwinder S. | Premières impressions
Le client n'a pas laissé de commentaire.Lorri B. | Premières impressions
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous vendons des centaines de produits qui facilitent les déménagements!
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