All was good.Debbie F.
Customer Reviews for U-Haul Moving & Storage of Southside
Pour nous contacter
Edmonton, AB T6E4W8
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2022: 7h00 am à 4h00 pm
- 12/25/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Friendly, good attitude and helpful.SAJI J.
Le client n'a pas laissé de commentaire.Pat E.
Le client n'a pas laissé de commentaire.Tara C.
The individual who assisted me was an amazing person. I believe his name was on Osi? Very friendly and went above and beyond while assisting me with transaction. Called me using my name few times.Waqar A.
Amazing staff. Truck had no gas AND a dead battery AND one wiper.Luke C.
Le client n'a pas laissé de commentaire.Ali A.
Le client n'a pas laissé de commentaire.Alexandra V.
Nobody here understood why I was to drop at this licationBratt T.
Le client n'a pas laissé de commentaire.Stephen B.
Le client n'a pas laissé de commentaire.Muhammad S.
Didn't have the size truck we ordered. Ended up spending more money in travel as I had to make 2 trips. Uhaul wouldn't do anything to make up for it.David B.
The gentleman that helped me was awesome. Very polite and helpful.Michelle F.
Le client n'a pas laissé de commentaire.Johwanna A.
Le client n'a pas laissé de commentaire.Tianyu Z.
Le client n'a pas laissé de commentaire.Gary C.
Le client n'a pas laissé de commentaire.Ben E.
The "tie downs" in the truck bed were hard to use because the liner bed was too "close fitting". All vehicles in Canada should be fitted with wither tires in the winter. BUT I have rented from you 2X in the last month; and always great service!Curtis S.
Le client n'a pas laissé de commentaire.Tom B.
The trailer killed a fuse, we were lucky to have another but this shouldn't be on us to replace.Cheryl Z.
That center is wondeful service mind. ThanksChung Yeol L.
Awesome serviceRanjit S.
Excellent customer service attitudeGeorges N.
Le client n'a pas laissé de commentaire.Byeong Kwon C.
Staff was very professional, friendly and very helpful. It's convenient location and we have used this location a couple times now. They only bill you for what you use and the exact mileage. Very reasonable! We will come again.ALEXIA H.
Maybe have a customer waiting area. Other than that the customer service was great. ThanksPaul N.
Excellent staff, excellent equipment, they get you in and out fast. There is no location in this city that compares with these guys. My absolute to whenever I have rental needs. Great work, keep It up.Ronald H.
Nothing just keep being the sameâ€¦.friendly and helpful and economical!!!!Margaret A.
There were many positives to renting with U-haul - thank you. I was very upset though to receive a truck licensed in Arizona with summer tires on it. In Alberta we are well into winter. The tires made driving both difficult and dangerous.Peter M.
Le client n'a pas laissé de commentaire.Paul F.
Friendly and efficient.Kelly J.
Le client n'a pas laissé de commentaire.Ali A.
smooth operation...Mike M.
Even though the truck I received only had 2500km, the interior was dirty on the dash and floors with mud like dirt. Wasn't a big deal as I only need the truck a few hours. The people that helped me where very nice though.Jessica M.
Le client n'a pas laissé de commentaire.Danika L.
Was told the wrong thing when we picked up ended up paying over 100 because of staff not knowing their shit. Not a very happy customerShelby H.
Le client n'a pas laissé de commentaire.Carissa B.
Le client n'a pas laissé de commentaire.William B.
Kind young Lady Ratanne was very helpful made the papers quickly and generally was very accommodating! It's a great location all the staff are very friendly and helpful. I highly recommend! Kind regards. Ruben Jr.Ruben M.
Le client n'a pas laissé de commentaire.Jeff W.
Le client n'a pas laissé de commentaire.Jeff W.
Le client n'a pas laissé de commentaire.BRYAN P.
The survey buttons are too close to screen margin so we can't â€œpressâ€ themROBERT T.
Le client n'a pas laissé de commentaire.roy L.
Le client n'a pas laissé de commentaire.Glenn G.
The truck was clean, but this is the 2nd truck in a row I've rented where the actual windshield wipers were broken. Thankfully this time it was not on the drivers side.Steven M.
Dropped the trailer off at 1:30. 2 hours into the 6 hour rental. They didn't check it back in like they indicated they would. Had to call at 4:30 to have them check it in as returned.Cathleen T.
N/A - the service was fantastic. The employees were polite and friendly. Would rent from this location again!Adam B.
the gas tank was on zero when we picked it up so were not sure if we could make it to a gas station without stalling. I think the tank should be full on pick up and then the customer fills it up with drop off.David H.
Le client n'a pas laissé de commentaire.Mike S.
Le client n'a pas laissé de commentaire.Alexzander N.
Clean interior. Great service.Allan F.
We always come to U-Haul for our towing needs. The 51 Ave location has always taken very good care of us.Andrew B.
Greetings, I am a regular user of Uhaul vehicles. But the assistant on site during my most recent usage was really unprofessional. Very rude, insolent and perhaps needs further training. Her name is RATTANJOT DHILLON. This person lacks social skills and customer service experience. She practically shouted and raised her voice at me during the transaction. Attendant like her Should not be allowed at your front desk otherwise Uhaul will loose valuable customers. I am not impressed by the experience.Shola K.
Le client n'a pas laissé de commentaire.Patricia B.
Le client n'a pas laissé de commentaire.Rod S.
Le client n'a pas laissé de commentaire.Ronaldo C.
Le client n'a pas laissé de commentaire.Victor C.
First of all, I had a 9am pickup, starting up the cargo van for the customer would have been nice. I had to look for a snow brush & brushed off the snow myself and wait at least 20 minutes for the frost to clear so I could drive. Also, I gave a worker some frozen merchandise left in the vehicle from the previous van user so clearly nobody looked over the van before passing it on to me.Kim K.
Le client n'a pas laissé de commentaire.Rick F.
I've never had a bad experience using this location. employees are very friendly and easy to deal with. also very helpful. will use their services again in the future.Nicholas H.
Great people accomidated us exellentshelley B.
bathroom could be a little cleaner... but the staff are very friendly.Lisa K.
Uhaul is one of the best places to rent when it's come to moving uhaul have everything we need small and big So I'm always happy with uhaul even the system was down uhaul employee still fine the way to help Keep up the good work guys and thank you for your hard work that wen the system was downJuan S.
Le client n'a pas laissé de commentaire.Claire L.
Le client n'a pas laissé de commentaire.Joseph M.
Nothing for this location but the other two locations I went to were horrible! The man at this one Was so pleasant and did his best to make me happy after the other two locations left me in tears.Megan R.
Aws was an amazing customer representative! Ask for him!Abdullah H.
Good servicenoor H.
Le client n'a pas laissé de commentaire.Terri-Lynn K.
Best location for all my uhaul needs!!Zeeshan M.
Le client n'a pas laissé de commentaire.Roland B.
It went all smoothly and easy, friendly staffNitesh M.
uploading pictures into your app, it is a little bit complicated maybe you should improve or upgrade to a newer technology. Your payment system suck, we need more taps and things like Gpay, Apple pay and Samsung pay, this is 21st century. The guy who help was very very good. I forget his name, great attitude, friendly and eager to help..Tshani K.
Le client n'a pas laissé de commentaire.Ivan G.
Le client n'a pas laissé de commentaire.Natasha V.
Le client n'a pas laissé de commentaire.Barbara F.
More trailers closer to my house. This was the only location in the city with this trailer typeArie V.
Are you guys ever better than Home Depot! They're closer but they spent like half a day not getting it done. Your staff got me in and out in 20 min, well worth the drive. Don't know how you're making money at $15 either, that's just a sore dick deal. There were a few bad marker lights but no problem. There's a weirdness about my 2000 Chev Tracker two door: hard top can tow a small trailer but soft top does not seem able to tow any trailer at all according to your system. What difference does the top make?! I have soft and hard tops for it so I can make it work but changing over in the summer just for this is a pain. Neither top is involved with towing in any way, seems it should be fine with no top on at all.John Y.
More staff on during mornings of first/last weekends of the month. Lineup was out the door and there was no customer parking spaces.Lloyd M.
Very friendly front staff. Quick in and outJeremy T.
Le client n'a pas laissé de commentaire.Cliff S.
Le client n'a pas laissé de commentaire.Jessica C.
Le client n'a pas laissé de commentaire.Marlon U.
Le client n'a pas laissé de commentaire.steve W.
Good customer Services; keep up the good work and friendly staff you are doing ; they did very excellent work for the customersRudy A.
Le client n'a pas laissé de commentaire.Vaughn M.
Le client n'a pas laissé de commentaire.zakaria H.
Le client n'a pas laissé de commentaire.Kassia N.
Amazing experience I had going specifically this location. I was dealt immediately and staff was friendly and professional. Vehicle was really clean. At the drop off, another great manager to hand off the keys and Vehicle check. Overall great great experience. Recommend everyone to choose this location for your next move.Amir S.
The rental experience was great, the representative we spoke to was very friendly and helpfulDaniel D.
Started with an awful situation but the staff at our uhaul center really turned everything around for the better and were super professional and friendlyJessica H.
The drivers side mirror was loose and would keep flipping backwards while driving so you couldn't see out of it Other than that the location staff was great!Megan M.
Picked up a small 4x8 enclosed trailer. My flat 4 connector was slightly corroded so lights were not connecting properly but the "yard man" diagnosed the problem and cleaned off my connector so all worked well... Great service... ThanksJonathan L.
Staff were knowledgeable and helpful. And flexible when I had a change in plansMark N.
Le client n'a pas laissé de commentaire.HARJAP R.
Le client n'a pas laissé de commentaire.Deusdedit S.
Le client n'a pas laissé de commentaire.Justin G.
Le client n'a pas laissé de commentaire.Kalman P.
Staff was knowledgeable and explained everything clearly and kindly. Very efficient and easy transaction.Alana S. | Premières impressions
Le client n'a pas laissé de commentaire.Sheri S.
Le client n'a pas laissé de commentaire.nathanael B. | Expérience générale
Le client n'a pas laissé de commentaire.Sharon S. | Expérience générale
Angie at the Edmonton south location is absolutely the most amazing supportive person. So helpful and kind. Deserves a raise or gift basket anything to show she is valued employee perhaps a promotion of somekind. Appreciate this staff and show them because they deserve itTina J. | Expérience générale
The staff deserve an excellent +++rating. They were remarkable. The facility itself was "meh". It was not bad but not excellent.Toni C. | Expérience générale
I do feel the office should be open till at least 8 or 9. But other than that everything was fantasticAnastasia M. | Premières impressions
We moved our son out to Alberta at the end of July. The staff at this U-Haul really went above and beyond to make sure we were looked after. It was the August long weekend when we moved and the store was absolutely swamped. They all did they're best to make sure everyone was helped in a timely and courteous manner. I did a Google review already so I hope you can find my comments there as well. Thanks so much to everyone there who made what could be the most stressful move ever as good as it could have been. 11 out of 10 stars..Cory L. | Expérience générale
Le client n'a pas laissé de commentaire.Taylor F. | Expérience générale
For smaller size rent is too much.Kulwinder S. | Expérience générale
Thanks for your help staffHarry R. | Expérience générale
Le client n'a pas laissé de commentaire.murray m. | Premières impressions
The storage units are extremely poorly built. There are nails and screws poking out through the wood everywhere. It is an unsafe environment. My father cut himself on a screw when we were unloading. And the access door to the building with the units was blocked by trailers, forcing us to unload our truck a significant distance away.Adam L. | Premières impressions
Le client n'a pas laissé de commentaire.sonia E. | Expérience générale
We booked a unit and when we arrived we were told all units were fullNeiff H. | Expérience générale
This was the worst uhaul experience ever! I booked a truck and storage 32 days in advance for my move from Winnipeg to Edmonton. 2 days before I'm supposed to pick up my truck I get a call that the location changed. It was 400 meters from where I work and that is the way I wanted it, they moved it 6km away, not a huge deal , until they called me the day before I'm picking up the truck and moved it to Winnipeg beach, 80km away! 160km round trip !! They did discount the truck but to me that did not matter, I had to scramble like crazy to get this done and I'm moving 1300km. Did not need that stress but I got it done. So now when I get to Edmonton where my locker was booked more then a month in advance, they don't have my locker. They gave me a smaller one and said I have to be out in 3 weeks because someone has it booked.. where was mine ? Now this is where it gets really good. Could not fit all my stuff in there , had a $400 bookcase stolen . Found that out when I went to load with my movers . Now my storage is blocked by one of thier trailers, the woman working said I should have phoned first before moving my stuff !! It's my stuff way should I have to give notice? She was rude , running around like she had no idea what she was doing. She cost me an extra hour of move time because they had to walk my stuff an extra 40 feet because she couldn't move the trailer for me . Rudest person I've ever delt with anywhere. She cost me $180 because of her disorganization. Just so rude and ignorant. She doesn't deserve that position, I'd be fired if I did my job the way she did. Walking around hollering at people. Worst experience ever and I've done this move 5 times now. This one I will never forget. Do not ever go to uhaul, South side Edmonton, 51 ave . Be warned now .Steve F. | Expérience générale
Thanks Angela for going above amd beyond to help us resolve the initial issues. We appreciated your help. Charlene and LuisLuis T. | Expérience générale
Le client n'a pas laissé de commentaire.Brennen P. | Expérience générale
Chaos , laziness and blatant ignorance.Kyle K. | Premières impressions
They went out of their way to help me, would recommend to anyone!Spencer M. | Expérience générale
This storage locker needs to be burned to the ground. The door barely opens, the access code didn't work, the access points are always blocked, and the customer service was terrible. This is literally the worst storage locker I have ever used.Stephen R. | Expérience générale
We are never disappointed by the Southside UHaul. They're fantastic!Luis T. | Premières impressions
Le client n'a pas laissé de commentaire.Angel H. | Expérience générale
The unit we had needed to be cleaned a little better before we took it, but we made do. The staff at this place were excellent with responsiveness and flexibility. They also seemed to work really well as a team. Top notch.Lisa B. | Expérience générale
In general I was pleased with the service provided. Two points to bring forward was the storage unit had holes in the floor which could have let rodents in. Plus there was alway units parked in front of my unit allowing. Little to no access at times.Peter D. | Expérience générale
Great service.Leon C. | Premières impressions
Le client n'a pas laissé de commentaire.Aaron S. | Premières impressions
Le client n'a pas laissé de commentaire.Shaune B. | Expérience générale
Storage hours can be opened bit more late Too expensiveSainiranjan G. | Expérience générale
Le client n'a pas laissé de commentaire.Jason L. | Premières impressions
Le client n'a pas laissé de commentaire.Skyblue M. | Expérience générale
Le client n'a pas laissé de commentaire.Denise P. | Expérience générale
Le client n'a pas laissé de commentaire.Modupe K. | Expérience générale
Customer service at this facility is excellent.Many thanks to Angie and Kirsten for going the extra mile to make sure my experience at this location was way above average,both of these employees have without a doubt made my experience here a happy one.I would definitely have repeat business at this location,and highly recommend them to others.Thank you.Nykki B. | Expérience générale
My unit was broken into twice. Thats why I am moving to another storage facility.Mike C. | Expérience générale
THANK YOU TAMAYA CURSTON & the rest of the staff especially the Manager THANKSLionel L. | Expérience générale
Le client n'a pas laissé de commentaire.Glynis B. | Expérience générale
I would highly recommend this particular U-Haul facility,over any of the other ones I have done business with.Kirsten is one of the best employees I have dealt with when it comes to her hands on knowledge of operations at her U-Haul facility.She corrected the mistakes made by other employees at other U-Haul locations. I have so much gratitude for her understanding and professionalism.When it comes to customer service,she is definitely at the top..thanks Kirsten...nyk blackNykki B. | Premières impressions
Le client n'a pas laissé de commentaire.Jeff O. | Expérience générale
Unit became too expensive, rate was increased many times over 5 years of storage. Long term storage and payment on time should be incentivized and not penalized. Merci.DAVID L. | Expérience générale
Le client n'a pas laissé de commentaire.Jashandeep R. | Premières impressions
Staff is very friendly.Kulwinder S. | Premières impressions
Very friendly staff.Don P. | Premières impressions
Le client n'a pas laissé de commentaire.Samuel J. | Expérience générale
I was wondering if since I moved out May 15 if I get a reimbursement for last two weeks of May. The clerk didn't know. Merci.Shawna B. | Expérience générale
Le client n'a pas laissé de commentaire.Kenneth B. | Expérience générale
Le client n'a pas laissé de commentaire.Mill Valley M. | Premières impressions
Le client n'a pas laissé de commentaire.Lorri B. | Premières impressions
The staff at this location were fantastic! They were always courteous and helpful when we were thereChelsea S. | Expérience générale
No problems at all for the couple years I had a storage unit there. Always my go to for renting a moving van.Richard G. | Expérience générale
Excellent service and got a free month 👍Shawn O. | Expérience générale
Staff is very friendly and helpful.MIKE W. | Expérience générale
A total waste of money regret choosing that storage , lucky enough it was not in winter time , imagine if the weather was freezing a lot of my furniture could have been damage honestly . Cashiers incompetent and very slowly service a shame in my point of view.Nelly N. | Expérience générale
I was in one of the upstairs storage units which was a pain. The only way to access it was to go up was a very narrow set of stairs. I guess the price was okay but for the hassle to actually move in and out I don't think it was worth it. Staff were very friendly and very helpful.Paige S. | Expérience générale
Thank u so muchPaul Francis B. | Premières impressions
Le client n'a pas laissé de commentaire.KAYLEN T. | Expérience générale
That location is the best by far.Jeannot M. | Expérience générale
They were friendly and very helpful.Jeannot M. | Premières impressions
The roof leaked The lock hooks didn't line up ... 10 min to just take lock off not to mention the fight to put it on The web page that has auto charge the credit card on time of billing dosnt work. Recieved hate mail each month The inability to do auto payment when getting storage was frustrating The space was locked to get to the unit. Each time a longgatted process Paying only a few months in advance rhrough the till seemed ridiculous Cash payment was also trouble. Preferred plastic because no cash till. Maybe an offer for checking out early on a paid would be a courtesy This form should have a comment area under each question .... was the faculty clean. Not so much - run down is more like it. Clean ish. What do you mean by clean? The staff was super good. Great people.DUANE F. | Expérience générale
Le client n'a pas laissé de commentaire.bujar m. | Expérience générale
Le client n'a pas laissé de commentaire.Lloyd B. | Premières impressions
Le client n'a pas laissé de commentaire.Laura J. | Premières impressions
Le client n'a pas laissé de commentaire.Stephanie G. | Expérience générale
absolutley ignorant staff members extremly slow not understanding at all well NEVER EVER recommend or use again noithing but self centered douches that are there just for a pay check and dont care about nothing else dont worry ill put this on your web site too good for nothingKara L. | Expérience générale
Le client n'a pas laissé de commentaire.Michael M. | Expérience générale
Le client n'a pas laissé de commentaire.William S. | Expérience générale
Randy and the staff were always pleasant and friendly during my stressful moving time. It was nice to return knowing I could count on them during my time there. Thank you all so much!Vivian L. | Expérience générale
No commentsPatrick J. | Premières impressions
Randy went above and beyond to meet my needs as a client. He was completely professional, although accommodating and pleasent to communicate with. He knew his job and his role. Merci.Vivian L. | Expérience générale
ThanksFred K C. | Expérience générale
The lady who processed my application was very pleasant, helpful and professional. All questions were answered. 5 star serviceEnock S. | Premières impressions
The customer service was amazing was quick and very professionalKERIM A. | Premières impressions
The only issue that i had was there seemed to be to many micegraham m. | Expérience générale
All good.MICHAEL R. | Expérience générale
The staff at the Edmonton Southside this Sun and Mon. were amazing! I was going through a difficult moving experience and they truly went above and beyond and were so, so helpful. Thank you!!Michelle S. | Premières impressions
The price wasn’t right.but Uhaul took care of my needs, and they were necessary .Mary G. | Premières impressions
There was a massive change in staff. Did not feel the upstairs units were particularly 'monitored' so pretty much anyone could wander up there - if there were keeping an eye on it is was very slyly.Julianna B. | Expérience générale
Waist of time using that placeDENNY S. | Premières impressions
Staff were professional and polite. Thanks U Haul storage! D.Turner, Edmonton, ABDaniel T. | Expérience générale
Awesome service. I was able to get my stuff from winnipeg to Edmonton for a very low cost compared to other providers.Cheryl T. | Expérience générale
The team was always willing to help and professional, the location was open when I needed them to be, very convenient.Lori S. | Expérience générale
Would like a manager to contact me please. Closed my unit on the 7th and was charge for a full month, this isn't right when unit was rented the evening of the 6 th and was out afternoon of the 7th.Christina U. | Expérience générale
I will be going with another storage/moving company next time. Moving help is extremely marked up. Countless hidden administrative fees. Other places offer cheaper rates, and unlike U-Haul, pro-rateJacqueline H. | Expérience générale
Truck was good, service was good, truck ran well. Wish it had cruise.Susan C. | Réservation
Staff of U-Haul was really helpfull. I used the U-Box and delivery service. Everything was in good shape and delivered on time and place expected. Professional service, would totally recommend.matt f. | Expérience générale
Very easy to use.Sarah A. | Réservation
Call center horrible. Arrived to book in. Have to come up with 2 addresses and 3 phone #. Really I live at one place and have one phone. Would book else wheremichelle r. | Expérience générale
The staff didn't book me out when I left the place. I then received a bill 5 weeks after I left as what I was owning them 151$. I had to wast more then 2 hours and drive on place to get it cancel JEAN MICHEL C. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!