Évaluations des clients U-Haul Moving & Storage of Stamford

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Stamford

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Scott S. le

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Le client n'a pas laissé de commentaire.

gregory p. le

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it works, they are quick and as long as there is not a line, your in and out. return is a snap.

Rodrigo N. le

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The staff was excellent and ensured the storage unit fit the items in the van before unloading. Friendly, helpful and professional.

PAUL W. le

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Everything was great! Thank you.

JAMES H. le

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Le client n'a pas laissé de commentaire.

Guillermo M. le

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Le client n'a pas laissé de commentaire.

Jose B. le

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Le client n'a pas laissé de commentaire.

Jason A. le

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Always friendly service with a smile thk u

ROBERT K. le

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Lighting was dark in my storage unit.

Andrew S. le

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Le client n'a pas laissé de commentaire.

Dianne M. le

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Le client n'a pas laissé de commentaire.

Lionel N. le

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I had a one-way rental (CT to MA) and when I arrived at the contracted drop-off location I was informed they were full and could not accept my truck. Had to drive another hour to a different location to drop off the truck.

EVE E. le

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Le client n'a pas laissé de commentaire.

joubert a. le

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Keep it up

Christopher S. le

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The equipment maintenance man Mark is out going and always makes sure I get checked out quickly. Great employee

EVAN C. le

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mechanical issues with equipment, call for roadside assistance didn't solve the issue.

ROGER N. le

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Le client n'a pas laissé de commentaire.

James H. le

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Le client n'a pas laissé de commentaire.

Renato T. le

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Le client n'a pas laissé de commentaire.

ed w. le

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Friendly pick up service with quick easy drop off.

James C. le

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Le client n'a pas laissé de commentaire.

Angela N. le

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Le client n'a pas laissé de commentaire.

John B. le

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Great process. Person who helped me was quite friendly. Shop was clean.

Stephen M. le

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Le client n'a pas laissé de commentaire.

shadrie r. le

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Storage supervisor was very patient and helpful.

Jeffrey S. le

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super service by associate in the store and truck in great condition

Wilson G. le

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Le client n'a pas laissé de commentaire.

Yeison A. le

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Le client n'a pas laissé de commentaire.

Kenny H. le

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Le client n'a pas laissé de commentaire.

Sally H. le

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I have consistently been presently surprised by my uhaul experience. Keep up the great work!

William C. le

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Le client n'a pas laissé de commentaire.

Allon I. le

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I was moving long pieces and needed to place items corner to corner on the truck. I had to move the hand cart because it was in the way. I took a picture of how the truck was loaded, and showed it to the person I returned the truck to. He told me that they wouldn’t charge me for the handcart and just to leave the keys in the truck. My bill later included a charge for the handcart. I called and was told it would be removed but it still hasn’t been removed. Disappointing overall.

Michael B. le

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Le client n'a pas laissé de commentaire.

Javier A. le

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Le client n'a pas laissé de commentaire.

Latasha T. le

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Le client n'a pas laissé de commentaire.

Miguel D. le

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Everyone is very helpful. May it easy to move my suff into the storage room.

Lisa T. le

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Everything was handled very well. The van was clean and ready to go. The staff was extremely nice and helpful. It was a very good experience and I will undoubtedly use UHaul again.

Toni G. le

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Le client n'a pas laissé de commentaire.

Eric G. le

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Complimentary gift baskets, deep tissue massage, pony rides and a taco bar ?

kiersten d. le

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Explain drop off protocol

FRANK M. le

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I rent a lot of trucks and this is by far the best location. Brittany and Jose are extremely helpful and everything is always quick and easy dealing with them. Great location!!!!!

Judith M. le

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Le client n'a pas laissé de commentaire.

MARK Y. le

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I have (almost) always had a good experience with u-Haul. Reliable, easy to work with. I am loving the app for returning the truck. You could be cheaper, but I figure you guys have to eat too.

Christopher S. le

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Johanna Schiavo displays great customer service and gets you in and out quickly. She knows her stuff.

BRENDA R. le

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What I recommend is that the customer service rep. Call the customer before they put it in promissory note. Brittany Hatch that said that she work in the company for 10 years don’t have the time to call the customer to let them know that the payment don’t went thru and maybe the customer can make the payment by phone and don’t have to put in promissory note. That’s definitely not a good customer service. Other than that every was great the manager Jose Sánchez is the best, and the equipment was smooth and clean.

Katharine F. le

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Le client n'a pas laissé de commentaire.

kalypso B. le

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Brittany the manager was extremely helpful. She got me in and out quickly and she made the stress of moving disappear. She was so sweet. Thank you for the excellent customer service! Would recommend!

Martin A. le

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Le client n'a pas laissé de commentaire.

Kyle C. le

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The staff was awful when I got there and unhelpful and the most grumpy and unfriendly customer service I have had. They definitely treated me like I was an inconvenience and were doing the same to the other customers in the store.

Andrew W. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

Craig R. le

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Free whiteclaws

JAMES P. le

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The staff wasn't able to make accommodations for our issues with the Uhaul experience.

Avinash P. le

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Le client n'a pas laissé de commentaire.

sonya v. le

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whole process was pleasantly easy

Walter G. le

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Le client n'a pas laissé de commentaire.

Miguel P. le

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Le client n'a pas laissé de commentaire.

ALBERTO L. le

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The service is excellent , the truck are very clean always . The manager jose and his team there are very helpfull . I recommend this location for everyone. The manager really care the customer and I fill very comfortable with him . I trust him .

David T. le

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Le client n'a pas laissé de commentaire.

Kenneth D. le

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Nothing

Charles K. le

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The BEST!!! IN CT.

Gergely T. le

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Le client n'a pas laissé de commentaire.

Marlan B. le

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Le client n'a pas laissé de commentaire.

Xiaojie W. le

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Le client n'a pas laissé de commentaire.

hue b. le

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Very helpful

Michael W. le

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Woman at checkout desk was friendly and helpful. Too many boxes piled in front of store blocking view of desk upon entering, I think it would be safer for staff to have a view of the entrance.

Andrea C. le

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Le client n'a pas laissé de commentaire.

Geoffrey M. le

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Quick, friendly and reliable service.

Jim A. le

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Le client n'a pas laissé de commentaire.

Richard O. le

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the location was great, but changing my pickup location the day before pickup was was not great.

HECTOR D. le

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Le client n'a pas laissé de commentaire.

Francis H. le

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The staff was great! I left an electronic device in my rental over the Easter weekend and it was found and put aside for me when I came by on Monday. I've rented from this location several times over the last few years and everyone has always very nice and helpful, especially when considering how hectic some days can be! Keep up the good work.

Eric T. le

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Everything worked out well in terms of picking-up my truck because the humans involved were good about working around the hiccups in the mobile phone application.

barry l. le

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Le client n'a pas laissé de commentaire.

John C. le

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VERY efficient and friendly. Hassle free

George P. le

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Always a pleasant rental. Extremely professional personnel at the helm! Would highly recommend this location to friends and family.

Martha L. le

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Employee who I worked with was very helpful, efficient and friendly.

Elizabeth B. le

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Jimmy was very helpful!

Jeremy S. le

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Le client n'a pas laissé de commentaire.

Juan S. le

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signing up onlone was a bit confusing - you need to tell people that unless they click on and open all the bullshit boiler plate that no one reads, the application does not go through

Denise L. le

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Le client n'a pas laissé de commentaire.

Patrick E. le

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Great experience from start to finish

JOANNIDES C. le

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Can't tell you how to improve. My experience in Stamford was perfection. Helpful staff, Francisco on our way in to UHAUL for the first time ever, and Jose checked us through so simply and quickly, on our way leaving UHAUL.

ALBERT A. le

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Super fine experience!

Allyson S. le

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Le client n'a pas laissé de commentaire.

Pierre G. le

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Le client n'a pas laissé de commentaire.

GEORGE L. le

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Le client n'a pas laissé de commentaire.

JOANN T. le

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Le client n'a pas laissé de commentaire.

HECTOR D. le

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great service

marlando F. le

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Le client n'a pas laissé de commentaire.

Louis C. le

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Le client n'a pas laissé de commentaire.

Warner D. le

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Le client n'a pas laissé de commentaire.

Debi C. le

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The staff were very helpful and friendly. The girls at the desk were dealing with a very difficult customer while I was there and they dealt with him in a very calm and professional manner. My moving help had canceled literally 5 minutes before but they were able to recommend someone who I did use and who also was very helpful and saved the day. I will definitely use this facility next time I need a truck.

Sarina O. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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Le client n'a pas laissé de commentaire.

Oliver K. le

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Gas tank of van was at or under 1/4 tank. On our first round of moving we had to stop for gas. It seems like a tricky way for Uhaul to get customers to pay extra fees for gas.

walter m. le

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I reserved a17’ truck and when I got there they had a 15’ for me. They said that I had to have it back at 2:00PM and no one mentioned that during the reservation. A cable broke on the pull up door to the cargo area. Not impressed.

Chester b. le

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Le client n'a pas laissé de commentaire.

Bernhard T. le

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Le client n'a pas laissé de commentaire.

patricia b. le

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They went above and beyond. The best experience!

diego c. le

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No smoking in trucks

Oleg M. le

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I'm grateful to have possibility to use uhaul. Thank You! I'm not mechanic but the car that I rented was squeaking while driving. Although I managed to get my things done. I'm not mechanic but I would recommend for somebody to check that vehicle. Once again Thank You.

Luciana F. le

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I called the location earlier and the representative explained that I would find complete instructions on how to return the truck after hours. The online instructions were clear and easy to follow.

Gregory P. le

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Le client n'a pas laissé de commentaire.

Mitchell S. le

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Brittany Hatch is a superb employee. She should be treated very well.

Todd C. le

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Le client n'a pas laissé de commentaire.

MARIA S. le

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I love the location and staff st this site! They are excellent!

Brian P. le

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I love the location and staff st this site! They are excellent!

ROGER N. le

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Great service!!

Pierre G. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

William A. le

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Le client n'a pas laissé de commentaire.

Paul G. le

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Professional, helpful, reasonable people. Easy drop off.

MARIA S. le

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I love UHaul and the staff at Jefferson St, Stamford, CT!

adam m. le

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I love UHaul and the staff at Jefferson St, Stamford!

carolina v. le

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Le client n'a pas laissé de commentaire.

rafael z. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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When returning vehicle, the employee checking in was very friendly and nice. Great service!

Gerald U. le

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Reduce the cost of gas from your end, as it much higher than the average cost of regular gas.

CHRISTOPHER C. le

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Le client n'a pas laissé de commentaire.

Connor J. le

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Le client n'a pas laissé de commentaire.

Xiaojie W. le

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Le client n'a pas laissé de commentaire.

jeff s. le

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EVERYONE at Jefferson St uhaul was very friendly..Jose took care of me..I'm veryhappy !!

Pierre G. le

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Le client n'a pas laissé de commentaire.

James B. le

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Le client n'a pas laissé de commentaire.

Rajesh J. le

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Le client n'a pas laissé de commentaire.

NICK D. le

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Manager and staff where the best and very helpful

Stephen L. le

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Great customer service!

Bibian Z. le

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Quiero decirles que la atención al cliente el servicio en general supera siempre mis expectativas cuando rento en Uhaul de Jefferson st en Stamford Brittany, Jose, y Johnna son súper profesionales, súper lindos, tienen mucha pasión por su trabajo Kudos para Jose, un trabajador con mucha ética profesional, Gracias Uhaul de Stamford continúen dando siempre la misma atención en mi opinión no tienen que cambiar nada - Felicidades

Paul H. le

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The staff at this location is Friendly, Courteous, VERY HELPFUL and very proficient. We have a corporate account with UHaul, but I don't think that the staff knows when we rent from them. I have been dealing with UHaul on and off for 25 years and this staff is excellent. KUDOS to the management and especially the fine staff at this location!

Brendan C. le

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very happy and helpful staff. They provided excellent customer service and did a great job on the install.

Christopher M. le

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Brittany was so helpful and knowledgeable. She went above and beyond to help me out and made my experience seamless during a stressful time. Thanks!

onix d. le

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U-Haul is the best in the storage unit industry I always get amazing customer service Thank You Johnna Stamford, CT Location

Joseph W. le

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I desperately needed a van on a Sunday morning and was extremely happy to find one at Stamford U-Haul, and it was ready when I got there. Excellent team. Many thanks.

DOLORES h. le

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Le client n'a pas laissé de commentaire.

Vaidas N. le

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Le client n'a pas laissé de commentaire.

RAHIM S. le

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Great people

Jessica D. le

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The staff was helpful and pleasant, and the location is good, and the process was easy. The van we got smelled horrible though (like animal urine).

jaccuan s. le

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The guy vlad at Stamford uhaul is awesome. Thanks vlad for the best customer service experience

Jay L. le

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The gas gauge was quite inaccurate but the truck ran very well.

FRANK M. le

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Le client n'a pas laissé de commentaire.

Jeffrey P. le

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You have great and friendly customer service providers at this site. Keep up the great work! Thanks

Noomen E. le

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very poor customer service on desk.

ERIN O. le

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The only thing is the parking situation at this location is weird. We had to park across the street

John R. le

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Le client n'a pas laissé de commentaire.

ALLYN M. le

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Very nice people

bikramaditya b. le

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Le client n'a pas laissé de commentaire.

Jon Carlo F. le

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The battery died shortly after renting the truck. Called the Stamford location and someone picked up the phone but was laughing with another associate and then asked me to hold. I waited almost 10 minutes with no response. Had to call a relative to jump the battery. This all took away time from the freight elevator I had reserved for my move out in my apartment. Worst experience I’ve ever had with U-Haul.

Heather R. le

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Le client n'a pas laissé de commentaire.

Douglas R. le

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Le client n'a pas laissé de commentaire.

Ryan G. le

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Stamford U-Haul always take good care of me, they rock !!!! 10 Stars !!!

Davis D. le

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Well I don't know about anyone else, I was treated like family

Mark L. le

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Le client n'a pas laissé de commentaire.

VENKATA P. le

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You guys are the best

edward g. le

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Le client n'a pas laissé de commentaire.

Paul H. le

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Customer representative at the counter was extremely helpful and friendly. Very nice to deal with.

Bradley A. le

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Excellent service, friendly, informative and going above and beyond the norm.

Josh S. le

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Le client n'a pas laissé de commentaire.

Sandra L. le

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I appreciated the smooth transaction U-Haul provided but the units were not sealed with an iron door

rafael z. le

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It was a pleasure to do business with U-haul. Was incredible. Perfect

catherine t. le

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Le client n'a pas laissé de commentaire.

wen y. le

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I ordered a ubox for moving. booked moving help through Uhaul. But apparently the price quote doesn't include the truck or any tools. so the movers- The Right Choice Multi-Service Pros rent the truck and devices under my name at the location to haul the ubox to me. plus the fee I booked them through Uhaul. I end up getting double bills for the move.i think i am overcharged. also they broken so many furnitures that they hide with funiture pads. one of the worst experience,might not all be uhaul's fault but Uhaul should take this moving company off their list.

Alain B. le

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Le client n'a pas laissé de commentaire.

John R. le

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Excellent customer service. Assisted with locations to get gas and process was simple and quick.

Ryan G. le

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Johnna Schiavi was a great help and took care of our needs. I would give her 10 stars if I could. If you need a U-Haul go to 25 Jefferson Street and ask For Johnna

Jason G. le

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Brittany and her staff are the best to work with. Always friendly, helpful, accessible, and eager to assist. They are by far the best UHaul location I have ever dealt with. They also offer onsite storage. I would highly recommend them for any truck rental or storage needs.

Fredrick W. le

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Le client n'a pas laissé de commentaire.

Matthew H. le

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Nothing. Vehicle was exactly what I needed and requested. Ran very well. Customer service was excellent!

Charles K. le

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The number one U-Haul in Connecticut. People are friendly professional

Jonathan R. le

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Have less condescending personnel that start confrontations with customers by starting the conversation with "is someone returning... trying to return a 15 footer" and then threatening to charge $300 dollars and threatening to call the police. I did curse at her, but she was very combative, angry, and began the conversation with threats. This has completely ruined my experience with U Haul, I will never use this company again.

Paul H. le

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Le client n'a pas laissé de commentaire.

Steven T. le

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Staff was very nice.

Lizardy P. le

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It was fast and excellent service.

Mark S. le

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Very nice people!

Michael A. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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The truck is past due for engine maintenance according to the sticker in the window

Almarills H. le

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My experience with the Stamford U-Haul team was nothing short of amazing. I had encountered an emergency situation in which my move-in date to my new home was pushed several weeks. No where to go and a truck full of furniture the Stamford team was extremely helpful. Their attentiveness and professionalism was superb and my family and I couldn’t be anymore appreciative. Thank you to Brittany Hatch and her team for being the helping hand we needed. I look forward to continuing my business with you.

Edward S. le

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Le client n'a pas laissé de commentaire.

Elizabeth C. le

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Le client n'a pas laissé de commentaire.

John G. le

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Johnna was very helpful and friendly.

Ken L. le

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Thanks for Johanna for her help.

FRANK M. le

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Le client n'a pas laissé de commentaire.

WILLIE E. le

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No complaints here! From Jose GM to Johnna and Brittany always make sure they treat the customer with the upmost respect!! This is my go to U-Haul! Thank You!

MALLORY C. le

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Le client n'a pas laissé de commentaire.

Tom B. le

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Le client n'a pas laissé de commentaire.

Matthew H. le

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A credit for extra gas left in vehicle would be helpful.

Matthew a. le

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Le client n'a pas laissé de commentaire.

christopher m. le

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Your Sales Rep Was very helpful, She was very scary in describeing the coverage received as a result of the $14. + insurance Charge. She was very clear that no one's personal insurance coverage would cover one's exposure in case of accident because most personal insurance does not cover commercial vehicles. She also tried to explain The limitation on coverage for negligence (she could not define the term) and she did not give me any legal language. If it is simple negligence on my part why sell me what appears to be no coverage at all. Or was she descriibing gross negligence which as you know has a higher standard of proof. I was thinking of talking to the CT State Insurance department to see if they know what I was paying for, unless someone in your ffice has a clear understanding let alone any of your customers.

Claudia C. le

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Staff went above and beyond - super friendly and helpful!

John P. le

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Excellent service and highly recommended!!

Artsiom B. le

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Le client n'a pas laissé de commentaire.

J. Joseph B. le

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Access was terrible, which is why I moved to another warehouse

Diane B. le

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Friendly, helpful staff. Very accommodating to my needs and flexible with access to my storage box.

Virginia C. le

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I was disappointed that the only unit left in the size I needed had a huge pillar in it, taking up space. Units with obstructions should be offered at a discounted rate.

Rebecca T. le

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The people at this location are awesome! They’re always super friendly and kind, really makes it a great experience every time!

Brianne M. le

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Staff was extremely helpful! Provided all the info we needed and had our truck ready to go and parked at the garage door when we got there. They went above and beyond.

SILVER PLUME P. le

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Elevators often out of order Had issues with construction that dirtied/ruined our stored items Price kept rising more than inflation Parking often difficult

Michael M. le

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Staff were genuine and helpful; could not recommend more highly!

David W. le

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Good process, Nice people. Newer truck than expected. THX

Julio A M. le

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Good service!

Maryjane S. le

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Ehelpful and easy

WENDY G. le

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All the staff at this Stamford Uhaul are super helpful and friendly ! Makes it a breeze to move!

Curtis w. le

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I think you need to hire more employees for both inside and outside cause the line to be helped are very long but besides that they are all very nice and helpful even the customer service on the phone

rosemarie f. le

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Great place for storage, great manager and staff.

UPS S. le

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Excellent

Iris G. le

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Great staff.

Kira S. le

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Communication with drivers was effective & helpful!

Craig S. le

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all good.

Anne W. le

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Staff is extremely helpful and so enjoyable!

WANDA R. le

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The staff was always friendly and helpful. I would have given you 5 stars but the storage rooms are not well lit. The only light is the light coming in from outside of the room.