Customer Reviews for U-Haul Moving & Storage of Sunset Point / U.S. 19
Pour nous contacter
Clearwater, FL 33765
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.TONY N.
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.JEFFREY P.
The trucks are not cleaned very well, the windshield was filthy on the inside and made it hard to see when the sun struck the glass.Thomas M.
Le client n'a pas laissé de commentaire.Vanessa A.
This team in Clearwater got me in and out faster than any time I've been. I came about a year ago and it took SO LONG to get a uhaul. I really appreciate the team that helped me out and they were really quick and efficient!!NATALIE C.
THIS uhaul LOCATION is run very well. The manager Brianna is super helpful and is respectful to customers, no matter how difficult they can be. I don't see people of her quality interacting with the public very often anymore. I have been impressed with how well she keeps her cool. I have another thing to say about the Uhaul phone system...When I have tried to call that office I ALWAYS get put through to your *800 number. Brianna said that her phone only gets calls from other Uhaul offices and Uhaul corporation. This is not fair to her office or the customers, I have found that I can call other Uhaul offices and talk to representives in this area.ROXANNE H.
Le client n'a pas laissé de commentaire.Norman B.
Friendly workers, very helpful and knowledgeable, definitely returning to this UHaul. Had a great experience!KIRA R.
Le client n'a pas laissé de commentaire.MICHAEL J.
Le client n'a pas laissé de commentaire.Walter P.
Everything worked out perfect !! I needed it put on in a hurry. Great job guys .michael D.
Great friendly people who are very helpful Nothing to improve upon at allâ¤ï¸Nadine G.
Create an exit on Sunset Point Road.Michael L.
Le client n'a pas laissé de commentaire.JAMES D.
Le client n'a pas laissé de commentaire.Richard Y.
Le client n'a pas laissé de commentaire.PABLO A.
Hire people that want to take care of the customers and not treat customers like crap because that's what he did treated me like crap. He needs to be FIRED IMMEDIATELY.CHANDREA G.
Just a very pleasant and efficient engagement from reserving the vehicle, through pickup, and return at this location. The store itself is very well stocked, a large amount of trucks and trailers to choose from, and the staff were great to deal with.MICHAEL M.
Le client n'a pas laissé de commentaire.THOMAS C.
I tried to return the truck at 9pm using the online link I was given and it kept giving an error message and saying that it could not detect my exact location so would not let me do the online checkin.EMMETT B.
Le client n'a pas laissé de commentaire.Tomas C.
Good experience and the van was in great shape. Prices are good and the online process was easyCody D.
Was told that I had a 5 day rent. Returned equipment in 3 days and was charged for an extra day. Doesn't make sense. Waiting for GM to resolve issueRICHEL M.
Le client n'a pas laissé de commentaire.DONNA M.
Le client n'a pas laissé de commentaire.Gabriel D.
Le client n'a pas laissé de commentaire.Gregory M.
Very fast and efficient .JENNIFER H.
Installed the wrong wiring for my lift and never returned phone calls. Every contact I had was when I drove to the store. It took 2 months to get my hitch and wiring installed. They ordered the wrong wiring. After waiting 2 months I have to take my car to someone else and pay for the right wiring and installation. Enough said.STEPHEN D.
Le client n'a pas laissé de commentaire.Danielle L. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES P.
customer service was absolutely amazing!! overall a solid 10/10 they helped make my entire moving process as stress-free as it could be! i am very thankful for everyone who works there!JORDAN H.
Give customers more than an hour before you cancel a reservation. Otherwise all good.CHERRY P.
Professional and very courteous attendants, even though people where on line and waiting the attendants went above and beyond to keep everyone calm.Alma F. | Premières impressions
When I tried to return the equipment Sunday morning there were 5 other customers also trying to return equipment and the two guys that were working there were a little overwhelmed. You might set up a small display instructing people how to return equipment using the app. I did it and the guy was very appreciative but a couple of other folks waiting didn't know how to do it.JAMES C.
Le client n'a pas laissé de commentaire.Augusto F.
Le client n'a pas laissé de commentaire.GEORG S.
Le client n'a pas laissé de commentaire.BRETTMASON LASZL S.
Le client n'a pas laissé de commentaire.Mark M.
Great staff! Ve rest attentive to detail and explanation.EVELYN F.
I usually do not write comments, but to let everyone know that the UHaul located at 19 and Sunset in Clearwater is by far the best I have ever been to.Hollis H.
Le client n'a pas laissé de commentaire.George T.
Great customer service at this location!Sharon B.
Did not receive dolly or furniture pads but I was charged for them. Woman put in 0 as the beginning mileage and caused me to be charged 38 $for a 60 mile trip that I never made. I only went 35 miles.FREDRIC F.
Customer service was top notch.JEHAN G.
Lower your rates.Rose W.
I had a reservation for not only a truck, but for other items, specifically 3 dozen shipping pads. The location received COVID infected shipping pads from someone and had to discard them. Your system should notify the location of what is rented. We had to waste time calling around and driving around to find a location that we could rent the shipping pads from. This should have been done by a UHaul employee and should have been ready with our other items.Cheryl W.
Staff was very professional and helpfulJOHNERNEST JR M.
Very helpful people despite being very busy.MICHAEL A.
Le client n'a pas laissé de commentaire.LORENC H.
Le client n'a pas laissé de commentaire.JAMES B.
Staffed by professionals that take their responsibilities seriously. Best UHaul experience I have ever had.Maximiliano S.
Le client n'a pas laissé de commentaire.JOHN C.
The location is very congested with all the vehicles, need larger lotMITCHELL J.
Easy peasyJehan G.
Le client n'a pas laissé de commentaire.Brandy S.
I had a 10AM date for pick up. I arrived at aprox. 10:15 and it took until 11:10 AM when I was able to leave. We waited in line as there was only one person available to check people in or out. I addition I had a reservation for a van but there was no van avaialble so they gave me a ten footer. The woman waiting onus was nice, pleasant but stressed .James K.
The truck I got had an exhaust leak in the manifold, the cabin smelled of exhaust, the air conditioner worked intermittently so we had to ride the highway from Clearwater to New Orleans in the summer heat with the windows down. I should get half our money back.Sean C.
I'm really upset that I was charged 20 $for gas. The tank wasn't full when we picked it up & the paperwork was circled in a WIDE range of the fuel gauge. We filled it to where we thought was the right spot but apparently we were off 4 gallons. Trucks should only be rented with full tanks to avoid this problem.Lynn L.
Le client n'a pas laissé de commentaire.CHRISTINA H.
I had a great experience with Uhaul from the beginning of my move to the end.LINDA R. | Expérience générale
will definitely recommend to friendsLinda R.
Le client n'a pas laissé de commentaire.Lynn W.
Le client n'a pas laissé de commentaire.Suzanne W.
Le client n'a pas laissé de commentaire.Susie C. | Online Move In
Thank you U-Haul, nothing awesome job they did for me.PHILIP B.
Le client n'a pas laissé de commentaire.MATTHEW G.
Uhaul were sending too many return customers to them. I was able to claim last space. Were very helpful in parking the trailer. ThanksCHARLES H.
Just one concern is that parking of trucks at the opening makes it very dangerous, over the four years I used this center I missed getting slammed a few times. This could be fixed, correct?randy d. | Expérience générale
Thomas was friendly and helpful and very competent moving the trailer. A great experience overall.ANNE W.
Le client n'a pas laissé de commentaire.Nicole C.
He was so polite and very quick . I was very impressed with all of them today. So quick and friendly to everyone. Big difference since last year I went.DOROTHE G.
Great experience, attendant was very helpful.WAYNE L.
Good service there as well.Donald H.
Le client n'a pas laissé de commentaire.KATHRYN M.
Le client n'a pas laissé de commentaire.KAREN B.
You guys charged me "after hours service" when in actual fact there was NO SERVICE. I had to take the trailer off the car and put it in its space by myself. So, actually, you should be paying me for the service I provided.DONATO P.
Le client n'a pas laissé de commentaire.Dirk S.
Le client n'a pas laissé de commentaire.CHRISTOPHER B.
My hitch did not arrive as scheduled but the team was very helpful in locating another one quickly. I had to drive almost four hours round-trip to get it but the online UHaul team gave me a price discount when I purchased it, prior to pickup. The team at this location also gave me installation price discounts plus extra days, so altogether, the discounts made up for the extra hassles and stress. The trailer drove well and provided good visibility, so I had a great driving experience.CHRISTINE O.
Le client n'a pas laissé de commentaire.DAVID D.
Nothing. Smooth process.BRANDON R.
Le client n'a pas laissé de commentaire.HOLLY L.
Le client n'a pas laissé de commentaire.SCOTT R.
Le client n'a pas laissé de commentaire.DAVID P.
Le client n'a pas laissé de commentaire.Ritchie T.
They lady working wasn't very polite but the guy working the computer was nice.Andrea T.
Make sure that the key that is in the lock box for the 24/7 pick up rentals, is the right key in that lockbox. I was calling the customer service and was on the line waiting to talk to somebody for 20 minutes to notify them that I had ended up taking another van instead of the one that was assigned to me, which was 20 minutes it took up my time of doing what I needed to do with that U-Haul van. Other than that the guy I talk to at the store was helpful and made sure I knew what I was doing when I showed up before they closeJoshua S.
It was fine.STEPHANIE P.
Gas in the tank would be goodMARIA G.
Le client n'a pas laissé de commentaire.Ken B.
Le client n'a pas laissé de commentaire.BARNEY R.
Worst vehicle I've ever rented.TIMOTHY G.
Le client n'a pas laissé de commentaire.don h. | Expérience générale
Very friendly and efficient employees from the time I pick up the truck to the time I dropped off the truck A1 serviceREBECCA C.
Le client n'a pas laissé de commentaire.SABRINA B.
recommended wring vehicle so I had to come back. 1st vehicle had no air and the amount of gas they said/actual was off. They padded the bill on the return of 2nd truck- I was in a hurry when I picked it up, I should have snapped a picture of the milage and gas.Patti S.
Le client n'a pas laissé de commentaire.TINA J.
Brianna made the pickup experience very simple. The equipment was ready for us at the desired time, and we were in and on the road in no time. Merci!MICHAEL T.
Le client n'a pas laissé de commentaire.Patricia S.
The air conditioning went out, the brake light came on and stayed on and the driving wheel had strong vibration. We taped it. The number to call for road side help didn't answer for over and hour. They charged us for pads we didn't use. This was an older truck with a history of these things. You put our lives at risk. Shame on you. Plus with all this you still charged us full amount.GAIL M.
Le client n'a pas laissé de commentaire.HEATHERMAEJEAN K.
They were great with my always expanding pickup date. Everyone involved provided high quality information with a smile and no question was too trivial. It was a great situation for an old guy that asks a lot of questions...Richard H.
The GM Brianna is very considerate and extremely helpful.Ryan B. | Expérience générale
Le client n'a pas laissé de commentaire.Andrew W.
Very happy with the size and cleaning of the storage,Patricia M. | Premières impressions
Le client n'a pas laissé de commentaire.Monica J. | Expérience générale
The facilities at this location are excellent! Its clean and the staff are pleasent to do business with.Anthony M. | Premières impressions
Le client n'a pas laissé de commentaire.carrie a. | Expérience générale
Brieanna, was very nice, polite and helpful. It was an easy process getting our storage unit.marc j. | Premières impressions
Le client n'a pas laissé de commentaire.Barbara H. | Premières impressions
Pile of broken glass on move out last day on loading dock. Phone was never answered. Always had huge wait times and still never got to talk to anyone. Because of that. I'll never use Uhall again.bruce b. | Expérience générale
I had excellent service from the start to the finish. Brianna the GM went above and beyond to help me with information and over the top service. Thank you all so much, you made my move to Florida so much less stressful. I will recommend your facility.sandra m. | Expérience générale
Le client n'a pas laissé de commentaire.Brandy W. | Premières impressions
I really appreciate the 1 month free when moving one way, helped a lot since I couldn't get into my apartment until 25 days after I moved here. Merci!Brian K. | Expérience générale
Brieanna is the best!Dariusz D. | Expérience générale
Le client n'a pas laissé de commentaire.Patty V. | Expérience générale
Le client n'a pas laissé de commentaire.Victor R. | Premières impressions
Best manager I have seenDariusz D. | Premières impressions
Le client n'a pas laissé de commentaire.william sutton s. | Expérience générale
Le client n'a pas laissé de commentaire.carrie a. | Premières impressions
Le client n'a pas laissé de commentaire.Cynthia A. | Premières impressions
Your employees were very nice but they were short handed so the check out took longer than normal.Mark K. | Expérience générale
Le client n'a pas laissé de commentaire.Danielle C. | Expérience générale
Le client n'a pas laissé de commentaire.KURT EUGENE H. | Expérience générale
Storage bldg and employees very good.DAVID H. | Expérience générale
Very polite courteous and informativeRoch S. | Premières impressions
house. Is an amazing manager with excellent helpful staff.Philippe C. | Online Move In
Besides getting a late fee cause employee didn't complete storage unit process. It was a great experience. Briannas I believe is her name manager who helped get that refunded . Strong, happy to serve customer staff.Mike m. | Expérience générale
Le client n'a pas laissé de commentaire.Karen Z. | Expérience générale
Le client n'a pas laissé de commentaire.emilio g. | Expérience générale
Le client n'a pas laissé de commentaire.Monica J. | Premières impressions
Great experience.Simona S. | Expérience générale
Le client n'a pas laissé de commentaire.David P. | Expérience générale
I had my storage unit for six months and the rates were raised twice on it . I think that's a bit extreme .Lori G. | Expérience générale
Le client n'a pas laissé de commentaire.Ciera P. | Premières impressions
We have always had great service from the Manager and staff.FLOR C. | Premières impressions
Your agent did an excellent job taking care of my needs and explaining procedures, and I was favorably impressed. But there were more customers than agents who could timely handle them.Melanie M. | Premières impressions
Good afternoon, My unit was reserved on line from NH. My family handled the unit business in FLA. They told me the experience was "5 STAR"! Merci.cristin h. | Premières impressions
Friendly, professional staff. Clean, well lit facility.Marcia P. | Premières impressions
Staff was helpful and the grounds clean and easy access. They are average in terms of all over experience. I'm happy.cynthia s. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!