Le client n'a pas laissé de commentaire.Patricia B.
Customer Reviews for U-Haul Moving & Storage of Sunset Point / U.S. 19
Pour nous contacter
Clearwater, FL 33765
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.William F.
Great serviceJuan H.
I would have left 5 stars. Their parking pull-through was too full to handle 26 feet. Luckily there was an alley next to it to parksusan P.
The truck was not in good condition. The transmission struggled to shift gearsTamara C V.
Le client n'a pas laissé de commentaire.EDWARD A.
Lo mÃ¡s importante me cobraron doble cuarto pico mÃ¡s setenta i pico dÃ³lar nor reclamar con un abogado si no me devuelven mi dinero yo rente menos de 4 horas pagar esa csntidadGerardo B.
This process was very slow. However the lady who helped me was very friendly and went above and beyond helping me get what I needed.Scott S.
Le client n'a pas laissé de commentaire.ELWIN H.
The truck was not clean and the windshield was awfully dirty. When I worked at uhaul, we were required to clean every vehicle on intake. Have you lowered your standards? The lady that signed me in and out was very professional.Ralph B.
I had Two separate drop off locations which was extremely annoying after already packing, driving 18 hours, and unloading. Then, to make matters worse I had TWO separate drop off locations. One for the auto transport and one for the truck. The first location was a small dealership , which I was fine with the outsourcing is a great strategy but their parking lot was WAY too small. Especially when what Experience I had with a trailer was only what I've driven these past two days. I couldnt Navigate through the parking lot effectively so the placement of the trailer wasn't in the best spot. I felt Bad leaving it there but there were no employees, it was out of the way of the entrance, and I did the best I could. I'm not one to leave reviews, especially bad ones. But I was WAITING for this little â€œwe'd like to hear your feedbackâ€ email because I knew, very early on I would be writing one. I spent almost 3000$ with this company and the experience and locations were ass. The only upside was the employees I did talk to were very nice and the self service thing was straight forward. I will Never use UHaul again, not that my little business would do anything.Ellis S.
Both of the men working there were helpful and kind. they were very busy and should be recognized for their hard work and taking care of the customer! JOB WELL DONEDominic D.
The only complaint we have is that the cargo van's tire gauge sensor was broken and that was not mentioned to us, prior to leaving. We ended up going back to ask about it before getting on the road because, when we called, we were not able to speak to the same person that walked us through our rental. Having to go back in person to check on this wasted some of our time. Other than that, we were extremely happy with the rental and service.Kristen S.
Le client n'a pas laissé de commentaire.Abas D.
Le client n'a pas laissé de commentaire.Jhosir C.
Le client n'a pas laissé de commentaire.Jeffrey F.
Have more options for customer to provide information about the vehicle they rent. Ex: If the check engine light is on i want to be sure its reported before i leave with the vehicle.Vince R.
Everything was handled professionally. Really appreciated the way that payment, by code, was a handled for moving.com.Ross W.
Don't tell a customer to pick up a trailer unless it is actually going to be at the location and ready to be picked up. I made the reservation to pick up the trailer at a convenient location, U-Haul changed me to an inconvenient location, and then the trailer wasn't even there for me to pick up when I arrived.Paul C.
Very friendly and helpful :)Jim R.
The pick up initial Service Clerk was excellent and the drop off clerk was also excellent.Ray N.
My truck receipt said it had a 1/4 tank of fuel and I got down the block and noticed it was below E !! After a call back to desk (I was going to be late meeting my movers @$100 hour ) it got credited but was a big discussion!JACK J.
Le client n'a pas laissé de commentaire.SCOTT B.
We found the running lights were not working when we were driving at night. The directionals, back up, breaks were working.JOHNJAMES JR B.
Everything went great!michael G.
Le client n'a pas laissé de commentaire.Lawrence B.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.DAVID F.
No improvements needed except updating the website and fixing glitches which confuse folks trying to reserve online. I got conflicting prices and measurements each time I saved my reservation and went back to finish. I did end up going to the location and confirmed. Glad I did. They are amazing there. So kind and helpful. Made my experience so much easier.Thank you JR for an easy, knowledgeable hook up! Exemplary employee!Teresa P.
Le client n'a pas laissé de commentaire.jaynene S.
Store was supposed to open at 9am. No one was there. I waited 30 minutes, then unhooked my trailer and left. You had about 15 people waiting. I would never ever rent from this location or return to this location. This added undue stress toy day. Also, calling U-Haul is a disaster. I accepted the call back option that said it would be 15inutes. I got called over an hour later, only to be put on hold for 20 minutes. U-Haul...wake up. I will seriously consider renting elsewhere if at all possible.Mark A.
Everything was simply excellent. Thank youjanna B.
Empty trucks lined up in drop off area with no one clearing them to move, waited 15 mins with no one to help or direct, male attendant on duty was unhelpful & rude. On his phone the entire time. Finally went inside & waited again. Went back out after they removed trailer & guy still on his phone ignoring customersChristine R.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Stephen C.
Customer service with a smile would be nice.Nancy H.
Always outstandingPAUL M.
Thanks for everything. It was a long trip and the vehicle rand great and did not let us down Thanks againTerry H.
Only one rep and he was helping someone else, asked if we needed a truck we said no we were just returning one, he said pull it around back and leave the jeys in the door and that was it, didnt make you feel like that was really the process during open hrsRenee W.
No improvement needed! The Quick service with check in and then again with the check out was great.Thomas R.
Employee service was non-existent.Susan S.
There was only one employee there to take care of the customers. He acted as though he was new and unsure about things. He carried too long of unnecessary conversation, with customer, when several more customers waiting. I had to ask for a hitch on the truck I was renting, to where he wanted me to pay for a hitch, when I know they come on the trucks. Finally he put one on. Then I had to wait until he finished with the other customers to put air in one tire that was low. Took way too long to get my rental. I was very Disappointed Katrina B.
I originally had 10ft truck reserved for 9am pick up. Ended up with a 20ft truck at 11am. It would be nice to have gotten what I reserved for such a long drive , gas and money wise. I didn't have that much stuff to Move. Other that that it was fine.Jennifer G.
Le client n'a pas laissé de commentaire.Angela J.
The check engine light was on the whole time. There was no water in the windshield washer and the window was dirty enough to cause visibility issues driving into the sun.Jim D.
Le client n'a pas laissé de commentaire.George W.
Le client n'a pas laissé de commentaire.Steven C.
Needed a van for a quick trip Great service Front desk very helpful Have used in the past Will use againjerry G.
Le client n'a pas laissé de commentaire.Ernest B.
Le client n'a pas laissé de commentaire.Ladestin P.
Le client n'a pas laissé de commentaire.Carmen E.
Ty U-Haul God bless America the very Best!MARK F.
everything was perfect good professional and they always gave me good recommendations I am very happy with the good work of the work teamyoryi M.
Le client n'a pas laissé de commentaire.Tamatha L.
Le client n'a pas laissé de commentaire.Kelly A.
keep up the good work.michael M.
Dropped it off after hours.WILLIAM R.
Le client n'a pas laissé de commentaire.John F.
Le client n'a pas laissé de commentaire.Thomas D.
Le client n'a pas laissé de commentaire.Daniel B.
You did a great job and went beyond the call of duty meeting my needs.Joyce G.
Le client n'a pas laissé de commentaire.Yibo F.
Le client n'a pas laissé de commentaire.Jacob H.
Guy that checked us in was very professional. You could tell he was a great employee and a real nice guy!David S.
Le client n'a pas laissé de commentaire.henry M.
Le client n'a pas laissé de commentaire.Roch S. | Expérience générale
the trailer I rented was rusty and had leaks - this trailer should be retired.Douglas W.
Le client n'a pas laissé de commentaire.Brenda M.
You did a great job, however I was unclear when I was supposed to put key in drop box prior doing the check in report.Michael T.
Truck was dirty and engine light was on it for most of the day I had it. Both sales reps (Pickup and Drop off) were not the most friendly.Thomas P.
I want to thank Zak and the two young ladies Tha all 3 employees were exemplary knowledgeable and professionalALVARO S.
Le client n'a pas laissé de commentaire.Alexandro G.
Professional, Knowledgeable & friendlyMichael D.
Nice locationFraser L.
Le client n'a pas laissé de commentaire.Damon L.
Very friendly people to work with..Donald F.
Le client n'a pas laissé de commentaire.Robert M.
Always a pleasure dealing with the staff at this location. Always friendly and helpful in meeting my rental needs.Richard D.
Le client n'a pas laissé de commentaire.Mike C.
Le client n'a pas laissé de commentaire.Renee C.
Fast friendly service. Open longer hours on Sunday than other locations in the area.britt P.
Le client n'a pas laissé de commentaire.john M.
Le client n'a pas laissé de commentaire.Terri B.
Le client n'a pas laissé de commentaire.Dudley T.
Le client n'a pas laissé de commentaire.Juan M.
We love this location, always helpful.Neal S.
Zack Frometa was considerate, professional and timely both sign out and on return.David W.
When I made the reservation, I was told I would receive one month of storage free. I had a 15 foot truck so I thought you would be providing a storage unit that could accommodate that size. I was given a 5 foot closet. I had to immediately call around and secure a larger space for storage since this Uhaul had no other units available.diana S.
Friendly and professional. Great service!GALEN V.
trailer not usable bad bearings had to return and replaceNicholas H.
It was easy to reserve the truck online and then pick up.Gustavo V.
No suggestions, all went well.Richard D.
I have used uhaul for all my moves for almost 20 years . I reserved a 26 foot truck left with a 20 foot . Information Between employees is not the same ask the same question three times and you will get three different answers. Gas needle didn't work and I had to put $60 in the tank and wasn't not credited for the extra gas . They gave us an extra dolly and blankets which took up room in our smaller truck and they didn't even know we had them .Mistylea S.
Le client n'a pas laissé de commentaire.RICHARD B.
Nothing everything was quick and efficient.Kimberly M.
Le client n'a pas laissé de commentaire.Dave W.
Christina did a great job considering she was the only person in the store. She was working with three customers all by herself. Her colleague hadn't shown up for work (at 10am). She played the role of â€œSuper Womanâ€ with true professionalism. There were two other customers that came in after me.paul M.
Everyone at this location was super helpful and very friendly, I would use this location again!juliette H.
Been renting for 5 years now with no problems. Mercichris s. | Premières impressions
Was just what we were looking for. No issues at all.marc j. | Expérience générale
Le client n'a pas laissé de commentaire.Melvin C. | Expérience générale
Thank you for being so cool. Literally. I'm really digging the climate controlled environment. It makes me feel more my things will be that much more safe.Andre E. | Online Move In
The staff was excellent management is excellent and everyone is very helpful at all times. I'd like to save each one of them for what they did to accommodate my storage what's your company.Leroy B. | Expérience générale
Le client n'a pas laissé de commentaire.Roger M. | Online Move In
Excellent staff and serviceIRENE P. | Expérience générale
Le client n'a pas laissé de commentaire.IRENE P. | Premières impressions
Le client n'a pas laissé de commentaire.Aaron G. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy T. | Premières impressions
brianna best service rep ever and i have used u haul about 8 times in 15 years, i should put it on speed dial!!!!GLENN P. | Premières impressions
Le client n'a pas laissé de commentaire.Danielle L. | Expérience générale
Professional and very courteous attendants, even though people where on line and waiting the attendants went above and beyond to keep everyone calm.Alma F. | Premières impressions
I had a great experience with Uhaul from the beginning of my move to the end.LINDA R. | Expérience générale
Le client n'a pas laissé de commentaire.Susie C. | Online Move In
Just one concern is that parking of trucks at the opening makes it very dangerous, over the four years I used this center I missed getting slammed a few times. This could be fixed, correct?randy d. | Expérience générale
Le client n'a pas laissé de commentaire.don h. | Expérience générale
The GM Brianna is very considerate and extremely helpful.Ryan B. | Expérience générale
Very happy with the size and cleaning of the storage,Patricia M. | Premières impressions
Le client n'a pas laissé de commentaire.Monica J. | Expérience générale
The facilities at this location are excellent! Its clean and the staff are pleasent to do business with.Anthony M. | Premières impressions
Le client n'a pas laissé de commentaire.carrie a. | Expérience générale
Brieanna, was very nice, polite and helpful. It was an easy process getting our storage unit.marc j. | Premières impressions
Le client n'a pas laissé de commentaire.Barbara H. | Premières impressions
Pile of broken glass on move out last day on loading dock. Phone was never answered. Always had huge wait times and still never got to talk to anyone. Because of that. I'll never use Uhall again.bruce b. | Expérience générale
I had excellent service from the start to the finish. Brianna the GM went above and beyond to help me with information and over the top service. Thank you all so much, you made my move to Florida so much less stressful. I will recommend your facility.sandra m. | Expérience générale
Le client n'a pas laissé de commentaire.Brandy W. | Premières impressions
I really appreciate the 1 month free when moving one way, helped a lot since I couldn't get into my apartment until 25 days after I moved here. Merci!Brian K. | Expérience générale
Brieanna is the best!Dariusz D. | Expérience générale
Le client n'a pas laissé de commentaire.Patty V. | Expérience générale
Le client n'a pas laissé de commentaire.Victor R. | Premières impressions
Best manager I have seenDariusz D. | Premières impressions
Le client n'a pas laissé de commentaire.william sutton s. | Expérience générale
Le client n'a pas laissé de commentaire.carrie a. | Premières impressions
Le client n'a pas laissé de commentaire.Cynthia A. | Premières impressions
Your employees were very nice but they were short handed so the check out took longer than normal.Mark K. | Expérience générale
Le client n'a pas laissé de commentaire.Danielle C. | Expérience générale
Le client n'a pas laissé de commentaire.KURT EUGENE H. | Expérience générale
Storage bldg and employees very good.DAVID H. | Expérience générale
Very polite courteous and informativeRoch S. | Premières impressions
house. Is an amazing manager with excellent helpful staff.Philippe C. | Online Move In
Besides getting a late fee cause employee didn't complete storage unit process. It was a great experience. Briannas I believe is her name manager who helped get that refunded . Strong, happy to serve customer staff.Mike m. | Expérience générale
Le client n'a pas laissé de commentaire.Karen Z. | Expérience générale
Le client n'a pas laissé de commentaire.emilio g. | Expérience générale
Le client n'a pas laissé de commentaire.Monica J. | Premières impressions
Great experience.Simona S. | Expérience générale
Le client n'a pas laissé de commentaire.David P. | Expérience générale
I had my storage unit for six months and the rates were raised twice on it . I think that's a bit extreme .Lori G. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN R. | Expérience générale
12 years and ~ $15 000 later, Merry ChristmasLEWIS S. | Expérience générale
Le client n'a pas laissé de commentaire.Marito R. | Expérience générale
Was charged for a month for an oversized unit becausevI filled my 10 x 15 and needed a 5 x 5 to put my remaining things in for 2 weeks until I moved into my house. I was told the only unit available was another 10 x 15 and was charged $225 for 2 weeks of storage???? Pretty shifty business practice!Betty B. | Expérience générale
Convenient in all respects!Ann M. | Expérience générale
Le client n'a pas laissé de commentaire.Ciera P. | Premières impressions
The staff at this location made everything easy to get completed. The only draw back is the access hours to the storage facility. There is no access after 7 pm, for a lot of individuals, that's an issue. Mine, not so much. I would recommend this location to everyone, they went above and beyond to make my my day easier.....Steve W. | Premières impressions
People there are as fine as a frogs hair split four ways!paul m. | Expérience générale
We have always had great service from the Manager and staff.FLOR C. | Premières impressions
Le client n'a pas laissé de commentaire.wayne h. | Premières impressions
Le client n'a pas laissé de commentaire.Jeff R. | Expérience générale
Le client n'a pas laissé de commentaire.Betty Jo S. | Premières impressions
Awesome people, Awesome storage everything is Awesome . keep the good works guys I am 110 % satisfied to all your service :)Jerry g. | Expérience générale
Great customer service and friendly. Brianna (misspelled )was exceptional!Mike C. | Expérience générale
This facility is far above expectations for a storage unit. The owner Vit is very involved in the day to day operation and is very helpful and professional. The counter person we dealt with was Brianna and she was amazing in her customer service skills and willingness to make sure the customer gets what they need. I would recommend considering using this facility even if it meant traveling a short distance, THEY ARE THAT GREAT!MERLE P. | Expérience générale
Le client n'a pas laissé de commentaire.TOM R. | Expérience générale
Le client n'a pas laissé de commentaire.Mike C. | Premières impressions
Vit Pociorek helped me a great deal he was polite and very knowledgeable thank you so much.HUGO M. | Premières impressions
I must add that storing houshold 2 years Will effect photos especially if they are in an album. Air conditioning not cool enough.kathy S. | Expérience générale
Le client n'a pas laissé de commentaire.JASON D. | Premières impressions
Awesome facility and staff! I rented a large unit for 4 years, from April 2016 - April 2020, and never had an issue. I never saw a single ant, spider, roach, or rodent the entire time. My belongings came back out in great condition after 4 years! Incredible.GORDON W. | Expérience générale
To expensive. There are other facilities climate control fol almost half price. Also I have problems with the website (is terrible) and if you late you have to pay extremely high fees. They really take advantage of you. Criminal exchange. Search for other facilities. There are a lot really nice and a lot cheaperalicia m. | Expérience générale
Le client n'a pas laissé de commentaire.Stefan Z. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM G. | Expérience générale
Easy on and off great assistanceDan N. | Premières impressions
TOO MANY RENT INCREASES - COULDN'T AFFORD ANY LONGER - CHEAPER RATES ELSEWHEREFREDIE V. | Expérience générale
Most of the staff are friendly and helpful.carlos g. | Expérience générale
A bit priceyChris L. | Expérience générale
Staff at location very friendly. Billing depart not so helpful. Was advised of rental increase but not total WITH taxes. Then charged late fee TWICE even after paying what I was told was fee w/tax.Gail V. | Expérience générale
If I ever need storage again I will certainly use this facility.diane c. | Expérience générale
Amazingly helpful staff ... Completely secure and well lit facility ... Highly recommendedKrystle M. | Expérience générale
The facility is clean and very easy to access.Roy J. | Premières impressions
Nice place. We dealt with several employees over the 3 months we were in and out. They were always friendly and helpful. I would hire any of them.Randy B. | Expérience générale
VIT was very helpful. I could not ask for better assistance.rose c. | Premières impressions
Great service during my transactionsGary J. | Expérience générale
super niceAngela A. | Premières impressions
Great and very professional serviceNatalia J. | Premières impressions
Mr. Marks and his team were always patient and kind and always handled all of our questions, and concerns.andrew s. | Expérience générale
The staff were very helpful and friendly. Storage unit was clean. Returning rental equipment was easy. Only problem was when I reserved the unit I was quoted $184.95. Then charged $15 more.Randy B. | Premières impressions
Worked with Renee Johns. She was such a big help.Candace C. | Expérience générale
The young lady that chooses out my rental unit yesterday is the best ambassador for U-haul I have dealt with, professional, friendly, and personable. You are lucky to have such an employeeRon S. | Expérience générale
Your agent did an excellent job taking care of my needs and explaining procedures, and I was favorably impressed. But there were more customers than agents who could timely handle them.Melanie M. | Premières impressions
The staff at U Haul made our move seamless! Its stressful at the best of times moving but they made it so much better. Renee was a total sweetheart and was so so helpful plus many others as well.Jeffrey M. | Expérience générale
The Nice young Lady was very helpful with the service and was very professional and I would recommend and commend her work ethics I've seen her upon trips to store she is very thoughtful and thorough.robert h. | Expérience générale
N/alanajuia e. | Premières impressions
Renee Johns was absolutely awesome throughout the entire process. She knows what customer satisfaction is all about.Michael B. | Premières impressions
Staff was fast and courteous. Would definitely recommend.Kevin P. | Premières impressions
Very satisfied! Site worked with me on keeping truck extended period of time.Gail V. | Premières impressions
Very happy with professional help and facility!vicki f. | Expérience générale
Thank you for your servicevirgina v. | Expérience générale
ThanksPaula V. | Expérience générale
Have rented for storage, rental property perposes, and permanent moves. Comfortable trucks. Modern and welmaintained! Great service and sales Reps. No need for supplies... you have it al!! Thank you!Toni Y. | Expérience générale
Good afternoon, My unit was reserved on line from NH. My family handled the unit business in FLA. They told me the experience was "5 STAR"! Merci.cristin h. | Premières impressions
Very nice and helpful. Good rates.Jeffrey M. | Premières impressions
You guys always made it easy! Great location!TANIA B. | Expérience générale
I was in the hospital for several weeks recuperating and was late paying my monthly bill. First time in over six years! Management was unwilling to waive late fees. Poor policy.GEOFFREY G. | Expérience générale
Friendly, professional staff. Clean, well lit facility.Marcia P. | Premières impressions
Very helpful associates, only one thing is when the space isn't available that was reserved to let a person know before they get there, so you have an Option to find the price and size you wantedsuzanne b. | Expérience générale
Great servicetiffany p. | Premières impressions
Easy to locate and friendly helpful staffpatricia b. | Expérience générale
Thank you for helping us during a most difficult time. We just lost our brother and needed a place for his things quickly! God Blesspaulette s. | Expérience générale
I loved the service I received I will rent again from this location just had to close temporarily due to domestic violence issues with my spouse.MIGUEL R. | Expérience générale
The staff and facility more than met my expectationsMARY M. | Expérience générale
All the staff was very helpful and welcoming, however, Rene gave exceptional customer service and made the experience stress free after a long move. The facility is clean and secure.Lisa B. | Premières impressions
Very easy to work with staff and were very professional.Thx.robert h. | Premières impressions
Staff was helpful and the grounds clean and easy access. They are average in terms of all over experience. I'm happy.cynthia s. | Réservation
Robert always was helpful and went above and beyond to help me! Will highly recommend this facility .stephannie m. | Expérience générale
Lauren was great, but I was called a racist by Josh. Even though I'm married to a Thai woman. Unfortunately he sees things in black & white, so I would NEVER do business with such a person.David H. | Réservation
merciDENNIS B. | Expérience générale
Such friendly folks working at this location.Kathleen M. | Réservation
Friendly employees and helpful. Unit and building clean well taken care of. This was place was close to us and we're glad that we picked it. Would recommend this place for your storage needs.joseph paul s. | Expérience générale
I never had any problems with my stuff being secured there. Well maintained units. No problems with water, everything was protectedChristopher W. | Expérience générale
Paid for climate control but all wood furniture came out with mold. All cloth type items were musty and has to be washed. Seems 160 a month would be better storage unit than mine.JOHN P. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!