Le client n'a pas laissé de commentaire.Laurent M.
Customer Reviews for U-Haul Moving & Storage of Takoma Park
Pour nous contacter
Takoma Park, MD 20912
(On the corner of New Hampshire Ave and East West HWY)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JAMES G.
Le client n'a pas laissé de commentaire.GOITOM F.
Pay the man more: he's personable, competent, and knows his business.DAVID E.
Le client n'a pas laissé de commentaire.STEWART K.
Le client n'a pas laissé de commentaire.NATHANIEL K.
Le client n'a pas laissé de commentaire.JOSE M.
Bad servicesVIOLETA S.
When GM is not around this branch seems to work better but truck still not being cleaned propertyNERY S.
great customer service.Khashayar G.
Truck was very duty â€¦ GM has a bad attitude I don't even bother to let him know as his response for any questions or concerns is always answer with bad attitudeNERY S.
Thank you for a great service.Cheikh M.
Better computer system- employees hampered by slow computersHENRY B.
They allow homeless people to come and harass the customers and are extremely slow.RONALD H.
Le client n'a pas laissé de commentaire.MICHAEL L.
Le client n'a pas laissé de commentaire.William K.
Le client n'a pas laissé de commentaire.KATHLEEN C.
Check in time was slow considering I reserved on line and all my info was already in the system. Could have just been the clerk.NANCY T.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Oscar M.
Efra, Charlene, Rhoderic are great excellent workersHector R.
Le client n'a pas laissé de commentaire.MIRIAM S.
The truck needed a front in alignment there was hardly any way to keep the truck safely on the road. It was a very dangerous ride but it was too late for me to bring back because I had to test it on the road before I found this outSOHNA M.
Le client n'a pas laissé de commentaire.CHRISTOPHER T.
Drop off was OK but unsettling. They said to leave the truck with keys. No receipt. I suppose that's convenient but I walked away wondering if it was actually logged back in good shape and what to do if there was a dispute. Also, the online experience was not so great. The first notification after drop off looked like my original rental agreement, no actual usage info. I got the real summary with usage about a day later. Now I'm holding my breath on how the toll billing will work.STEVENROBERT H.
When I get the message on the mobile app to skip the line, why am I ignored when I stand clearly to the side. The last 4-5 times, I gave and stood in line. It's annoying. I know they see me. You have to do a better job of solving this problem. I've had this issue at multiple U-Haul locations.In Won C.
Le client n'a pas laissé de commentaire.Catherine G.
The self-serve app needs to be updated! It does not work properly with android smartphones. Thank goodness my husband was picking me up after returning the van, because I ended up needing to use his iPhone to complete the process. It simply would not work on my android phone. He recalls that we had this exact same problem a few years ago too, when we both had android phones. Please fix! Oh, also, in the dark, I must have accidentally hit the panic button on the key but nothing successfully turned it off until I started the van back up. it might be helpful to provide some "getting to know your van" information as part of the rental. Did I miss that? Thanks!Bonnie S.
Comprehensive and helpful.Etienne E.
Le client n'a pas laissé de commentaire.EDDY C.
Le client n'a pas laissé de commentaire.Andrew G.
Your online interface is awful - you need an app and to improve rbis part of the experience.Hilary S.
The cargo van I rented lacked any operable turn signals, which I did not discover until I was too far away to return the vehicle. Is it too much to ask that rented vehicles be in SAFE OPERATING CONDITION?! Was exposed to pretty severe hazards (and could have been stopped by law enforcement) by this lack of attention to routine, proper maintenance. Totally unacceptable!Thomas S.
Le client n'a pas laissé de commentaire.Jessica H.
Le client n'a pas laissé de commentaire.TARA W.
Le client n'a pas laissé de commentaire.DONALD E.
Reserved a truck online and after arriving was told no truck was present at the location and I would have to go to another location. I didn't get notified until 30 min after my pick up time - when I had already arrived. Not the location's fault but you don't ask about thatJASON G.
Vehicle was well maintained but not clean on exteriorDonald W.
Get updated or we'll maintained vehicles. Also, train the employees in providing great customer service.NATALIE C.
Le client n'a pas laissé de commentaire.RUBEN C.
I tried not to give negative reviews as I know the new staff works really hard but the GM always has a very negative attitude he is very lucky for having a great group of people that looks after him. He assigned me a duty and recently return truck but his staff noticed and came to apologize for him - this location is very convenient for me but this is not the first time he does something like it - for what I saw he creates a very unhealthy environment for customer and staffNery S.
Le client n'a pas laissé de commentaire.PAUL T.
Le client n'a pas laissé de commentaire.ROBERT G.
Le client n'a pas laissé de commentaire.Brittany D.
Luz de motor estaba encendida Solo la apagaron y encendiÃ³ otra vezJOSE P.
Le client n'a pas laissé de commentaire.DANIEL B.
Le client n'a pas laissé de commentaire.Stuart C.
Everything is good go by this wayTESFAYOHANS T.
Your on-line registration form does not recognize Firefox browser at the final "read terms" check boxes.HARRY E.
Le client n'a pas laissé de commentaire.ROBERT G.
Sooo many temporary workers hanging out all over parking lot area.Kristen A.
The bed of the truck was a bit dirty and the cab had a strong smell of cleaning chemicals, but otherwise we had a good experience. Merci!BRADLEY K.
The service team's knowledge really put me at ease, and everyone I interacted with at this location has excellent customer services skills.NICOLE B.
Le client n'a pas laissé de commentaire.KAREN W.
Reserved equipment but some unavailable. Equipment not in truck upon arrival. Confusion with truck because I was checking in on app and it was also being checked in fir someone in person.Zachary S.
Le client n'a pas laissé de commentaire.VICTOR R.
Service was quick worker were efficient.Genia T.
Everything about the facilities was great, just that it was hard to navigate around on the streetKELLY S.
Le client n'a pas laissé de commentaire.ROBERT MICHAEL W.
Le client n'a pas laissé de commentaire.Randa H.
The equipment was un safety , the change was broken l'm no be available to towing the car safety , I tetenendef the equipment and I no be abihavelevo to use it tank's I'm was good.GUARIONEX I.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Johnny G.
Le client n'a pas laissé de commentaire.Cecilia R.
Le client n'a pas laissé de commentaire.Don B.
The interior of the trailer smelled like gasoline. There were packing blankets inside that I believe were the origination of the smell. But the lack of service/support was a bit disappointing.HARRY H.
Customer service on point! They get you in and out no hassle and the prices are more than reasonable!!EBONY T.
The wifi is weak and spotty at this location, which made the online return process frustrating because it kept disconnecting me so I'd have to start over. If it is going to be required for after hours returns, with the threat of a 20 $fee if I leave the keys but don't successfully complete the online return process then you need to ensure you provide strong stable wifi so my mobile device can do itREBECCA S.
The driver's side door window handle kept falling off!THOMAS B.
Le client n'a pas laissé de commentaire.EDMOND K.
Le client n'a pas laissé de commentaire.Vladimir B.
Le client n'a pas laissé de commentaire.HOPE M.
The truck was filthy and operated very slow and had terrible gas mileage. I would improve because I'm choosing Penske next time.Nicholas N.
I forgot my hitch ball. I had to go back and get it. Due to traffic, it took an hour. I asked the manager to adjust my return time accordingly. He declined. I had to rush to get it back as I rented it for 24 hours.NAGESH B.
Le client n'a pas laissé de commentaire.JOSHUA Y.
Le client n'a pas laissé de commentaire.SUE W.
Best customer serves would be recommended and some sort of compensation for all of the inconvenience would be nice. Being that I have been renting from U-Haul for over 10 years.Yaneudis A.
Used them twice. The easiest uhaul rental experience I have ever had.Denise C.
Le client n'a pas laissé de commentaire.Dee L.
Le client n'a pas laissé de commentaire.CLARE T.
Le client n'a pas laissé de commentaire.ARELIS N.
Le client n'a pas laissé de commentaire.BEDNAH O.
good and smooth experience. Thank you!Bira T.
Scary, dirty location. People leaving broken sharp plastic in the drive up area instead of throwing it out. Would not accept return of defective item purchased in Texas (the â€œsmart moveâ€ tape which doesn't actually work as tape and comes off Uhaul boxes 20min after being placed on boxes)Anna B.
Le client n'a pas laissé de commentaire.DAVID H.
The truck I received was clean but very old. The lights in side the cargo did not work. They were burned out. It was difficult to unload in the dark. I returned the truck early in the evening rather than the next day at noon. Thinking that I was being nice and someone else can use the truck. Well I was charged 20 dollars after hours fee. What! I will not be using UHAUL again.KARINA B.
Keep the only order and not look to charge extraMARTHA V.
Charlene is an excellent member of your staff!!!ARTHUR D.
Didn't have a Dolly as requested.DENISE G.
Le client n'a pas laissé de commentaire.Brandi S.
Le client n'a pas laissé de commentaire.Ebony E.
Le client n'a pas laissé de commentaire.Linden T.
The windshield was very dirtyJulie W.
Le client n'a pas laissé de commentaire.Briana B.
Le client n'a pas laissé de commentaire.GLENMAR B.
Le client n'a pas laissé de commentaire.TYLER M.
Great driver. Felt very happy and confident in the person who dropped off and picked up my U-Haul box.Christopher C.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!