Évaluations des clients U-Haul Moving & Storage of Temecula

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Temecula

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Jennifer P. le

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Fast, thorough, much appreciated

Jose O. le

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Le client n'a pas laissé de commentaire.

Alexander C. le

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Le client n'a pas laissé de commentaire.

Ramon C. le

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Fast, easy, convenient. Staff was friendly and knowledgeable.

Richard S. le

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Fantastic service and facilities! From the moment I returned my rental truck from a cross country trip, I was greeted politely by the staff and every concern answered. Storage rooms are top notch!

Glenn H. le

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Le client n'a pas laissé de commentaire.

James H. le

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Le client n'a pas laissé de commentaire.

mark S. le

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Le client n'a pas laissé de commentaire.

Bradley P. le

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Great!!!!

Phillip W. le

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Excellent customer service. Well equipped location, plenty of moving supplies. I would definitely rent there again, and will recommend this location to others. Thanks.

Mary Z. le

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Le client n'a pas laissé de commentaire.

Steven K. le

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Le client n'a pas laissé de commentaire.

Jeffrey H. le

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Self return wasn’t very good

Scott S. le

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Very clean facility, equipment was very clean and expertly maintained, employees were very knowledgeable, helpful, and courteous. Customer service was a 10+++ and value was a 10+++. Thank you for the great experience!

Thomas D. le

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Lower the cost.. lol

Ali G. le

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Le client n'a pas laissé de commentaire.

Tyler S. le

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Both pickup and drop off locations were good and the onsite employees were helpful. The call center reps, however, were extremely frustrating. They could not answer any questions, messed up my reservations twice, kept passing the buck to other extensions and disconnected my call after having me on a long holds multiple times.

gary N. le

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Le client n'a pas laissé de commentaire.

Erin D. le

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Le client n'a pas laissé de commentaire.

Gregory S. le

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Very effortless rental process. Good people who care.

Christian M. le

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Experience was okay. Equipments was great however. Was able to accomplish goal. Thanks U-Haul.

Vickie W. le

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All staff is superb

Raul M. le

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On line service app!

Richard R. le

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Great Customer Service. Fast and easy Check-In and Check-Out.

DEAN C. le

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Everyone at U-Haul was very courteous and helpful. They made sure that I had all my needs and all my questions answered before I left the store. Great location, very clean store and very helpful employees.

Stephanie Z. le

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So helpful and friendly

Katelyn H. le

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Le client n'a pas laissé de commentaire.

Dawn K. le

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Very friendly and helpful, highly recommended.

Mike M. le

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Le client n'a pas laissé de commentaire.

John K. le

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Le client n'a pas laissé de commentaire.

Herbert P. le

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Immediately after renting the unit I received an email asking me to verify the condition of the trailer on all four sides I did note damage on the drivers side of the trailer this was very helpful because when I return the trailer the first thing a Joan did was look at the damage to the driver side of the trailer and then verified it through the photograph that I had taken all the personnel there from the gentleman that checked me out to the gentleman that checked me out on my return we’re extremely friendly smiles on their faces thank me for being a customer, And the overall attitude was very pleasant

Stephen T. le

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The process of renting and dropping off the truck was simple and the employees were courteous and helpful - good price too.

Robert S. le

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The two gentlemen running the desk were first rate. They were very professional and easy to work with; it was a pleasure to do business with them. Thank You!!

EDWARD S. le

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I had a lot of trouble at U HAUL.com. trying to turn in the truck after hours. it caused me to be late to an appointment.I called the manager Kevin he took care of my concerns.

Jorge P. le

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as always great service

Felicia C. le

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Short staffed

Joseflor T. le

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Le client n'a pas laissé de commentaire.

Jenice M. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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This is the best Uhaul location I have ever been to and I've been to a lot of them. Super friendly staff in a conveniently located location.

Charles C. le

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All staff we dealt with at the location were rude. Location is not easy to get in and out.

Daniel R. le

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Le client n'a pas laissé de commentaire.

Karl T. le

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Le client n'a pas laissé de commentaire.

Cesar M. le

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Le client n'a pas laissé de commentaire.

Jerel R. le

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Corporate needs to review and fix issues with their website. * Drop down boxes, buttons need a tune up. Example: I click to rent a U-haul truck, pulling a trailer. The page then fails to provide a means to select the truck. * Database info is not presented in a useful way. I need to select equipment and date, then find which location has the equipment.

Narciso F. le

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Le client n'a pas laissé de commentaire.

Marvin M. le

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Great experience overall.

Tammy S. le

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Le client n'a pas laissé de commentaire.

donna N. le

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Insurance coverages, Safe Trip should be explained in addition to Save Move insurance. I was not informed of the Safe Trip addition and that AAA does not cover road assistance on U-Haul vehicles. So when I locked the keys in the truck, I had to pay $120.00 that was not reimbursed. Disappointed in the lack of information regarding this.

Jonathan L. le

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Le client n'a pas laissé de commentaire.

Jennifer D. le

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See above comments which pertain to uhaul drop off

Linda C. le

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This Uhaul drop-off location was as good as it gets! Very quick, very easy, couldn't have a more pleasant experience.

Aaron M. le

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I had a great experience, very professional and quick.

Luz T. le

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Excellent customer service. Prices for units are great. Will definitely go back if I ever need a unit.

Robert G. le

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Le client n'a pas laissé de commentaire.

Christian M. le

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Le client n'a pas laissé de commentaire.

Marlyss N. le

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The staff was friendly and return was super easy. The employee checking the vehicle in was quick, courteous and friendly.

Benjamin J. le

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Le client n'a pas laissé de commentaire.

Ann G. le

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Le client n'a pas laissé de commentaire.

DAVID T. le

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Le client n'a pas laissé de commentaire.

Nancy M. le

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We tried to return the truck to your location on Innovation in Murrieta which was within a mile of where we were. Drove over there at 4:40pm and the place was dark. Had to drive all the way over to Jefferson in Temecula. All in all a disappointing experience.

Julie H. le

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Le client n'a pas laissé de commentaire.

Joan P. le

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Le client n'a pas laissé de commentaire.

Salvador R. le

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Le client n'a pas laissé de commentaire.

Marshall F. le

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The truck was completely out of gas . I was promised a fuel credit of $63 if I returned the truck at the 1/4 level. I haven't received the fuel credit.

Monique G. le

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Excellent customer service! Love this Uhaul!

Damon S. le

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Great customer service, prompt, courteous, friendly

Pauline C. le

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Don't change a thing! From our phone reservation to cargo van pickup to return and checkout this was a pleasant experience. Your software and cell phone app are incredible. The staff are prepared, a pleasure to deal with and helpful and the equipment couldn't have been cleaner or better maintained. We're impressed. You're a model for customer service and we'll be back at this location again.

Richard S. le

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Le client n'a pas laissé de commentaire.

Elizabeth E. le

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Le client n'a pas laissé de commentaire.

Randy S. le

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The process went, smooth, Thank You U-Haul..

chelsea b. le

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Nicest U Storage facility I have ever seen. I had a temperature controlled unit and it was exactly what was needed. I forgot to slide the lock for the unit but was prompted to check it when leaving.

Christina R. le

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Le client n'a pas laissé de commentaire.

Laurina M. le

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Le client n'a pas laissé de commentaire.

Jeanine L. le

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Le client n'a pas laissé de commentaire.

Christorpher B. le

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So I haven’t researched this yet, but I believe that uhaul and visa are in some sort of a dispute, and your customers are taking the brunt of the dispute. If I find that this is the case, well I cross that bridge as it comes.

christopher c. le

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Keith was an extremely helpful associate and his care for the facility was very evident. He made my experience much easier and I appreciate everything he did.

Andrew E. le

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Zack went above and beyond for me! Can’t thank him enough!

jose M. le

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Le client n'a pas laissé de commentaire.

Reginald J. le

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Upon reserving the U-Haul everyone in the office was very professional and informational and when returning the truck the service was very quick, friendly attitude very professional. Great job really enjoyed my service was able to return truck the same day and everyone there was so nice and professional love you guys

Paul S. le

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Le client n'a pas laissé de commentaire.

Linda H. le

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Helpful and efficient.

Joe R. le

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Le client n'a pas laissé de commentaire.

Heather J. le

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Le client n'a pas laissé de commentaire.

Jill D. le

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Was satisfied with staff & service. Thank you!

Alfonza W. le

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Perfect!

Ron M. le

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Le client n'a pas laissé de commentaire.

MARK S. le

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Le client n'a pas laissé de commentaire.

Michael A. le

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Got in and out of there pretty quick. Good professional service. Definitely recommended place to go rent a truck! Thank you

Paul R. le

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Le client n'a pas laissé de commentaire.

Jeffery L S. le

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Le client n'a pas laissé de commentaire.

Jamie B. le

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Le client n'a pas laissé de commentaire.

Shannon D. le

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Great customer service friendly helpful always super happy with UHaul!

Raul M. le

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Cold drink machine.

Donald P. le

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Le client n'a pas laissé de commentaire.

Victor E. le

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Le client n'a pas laissé de commentaire.

Astrid Mona O. le

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only problem I experienced was moving from a larger storage to a smaller, there was a smaller open right next to my large one and when I asked if I could have I was told no,had to move a couple rows

CRAIG H. le

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Everything ran smoothly from picking up to dropping off. All employees were friendly and helpful.

Jeanne C. le

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Le client n'a pas laissé de commentaire.

Thomas E. le

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Most efficient U-Haul location I have ever used. Very efficient and really nice folks to deal with.

Patrick L. le

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Super fast and attentive drop off.

Jerrold W. le

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We are so satisfied with the customer service, the facilitie. Overall our experience was very satisfactory. Thanks.

Kevin G. le

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Zack is a great assett to Uhaul!! Very professional and knowledgeable!!!

Laticia F. le

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The customer service of this U-Haul is beyond amazing! I was so frustrated during moving and felt like it was just an overwhelming experience trying to get a U-Haul and storage unit the same day. The customer service representative was able to assist me making my reservation and experience completely outstanding. After packing the truck all night the next morning I was having trouble backing in before Unloading truck for storage and the Uhaul representative immediately came out to help assist and park the truck effortlessly. I feel as though everything I can think to go wrong they may go right for me. Thank you guys so much you guys are truly amazing people. 200% Excellent service team!

Delores B. le

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Le client n'a pas laissé de commentaire.

Tammy B. le

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Great Service!!!

michael L. le

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AMAZING This is a great location for all your moving needs. Boxes tape hitches and storage. Keith the GM will ensure you have the best customer service.

JOSHUA B. le

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Quick and professional! Thank you.

Joel D. le

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helpful staff and very clean facilities

Joel D. le

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employees are really helpful. greatly appreciated

Sara J. le

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Kieth and the other young man with the awesome star wars tattoo were very helpful. They made what I anticipated to be another hectic event in my day uncomplicated. The facility itself clean and secure

james a. le

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Everything was great good price and great customer service

vanessa p. le

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Thank you. For meeting nerds due to the time I had to storer my things the service that was provided to me was extremely generally was very nice

Michell A. le

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Very nice storage facility and nice people! Thank You

Kevyn T. le

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With constant threats of having my unit lien sold or having to remove locks that shouldn’t be there..

J. David A. le

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Great Job!

Michell A. le

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Will use again Soon! Thank You

stoney s. le

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Everything was awesome, except the smell in the back of the building was horrible. Probably something in another storage unit...

Cyndee B. le

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Everything was fast and went off without a hitch. I'm very happy

Butch D. le

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Did a great job

john e. le

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Thanks for all the help!

Butch D. le

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Well use u- haul again very nice people

eva b. le

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Great customer service

Timothy B. le

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Move in experience was easy. Staff was helpful.

KIM S. le

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Always friendly service at this location. Facility was always very clean and staff super friendly and helpful.

gracei r. le

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Everyone is very knowledgeable. They go into details to explain all information needed.

Karen H. le

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This is the most accommodating Uhaul location that I have utilized in my 71 moves! :) Karen Cullen is extremely professional and friendly. She has a "can do" attitude. Great move!

ROBIN B. le

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Karen, the General Manager was absolutely the best in servicing our needs.

Steve S. le

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None

Robert B. le

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Great service and clean facility. Helpful friendly staff

Stephen S. le

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Staff was extremely helpful and pleasant I received courtesy calls and emails when I was working out of town simply as a reminder... I would not hesitate to use them again.

Norman W. le

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too long a wait at counter at check in time.

Joseph L. le

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I felt like a friend was watching over my stuff

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