Le client n'a pas laissé de commentaire.Jessica S. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Terre Haute
Pour nous contacter
Terre Haute, IN 47803
(E Of Fruitridge next to railroad tracks)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MICHELE K.
Employee was knowledgeable of the business....WILLIAM D.
Employees were very courteous. Keep me informed as I waited. Went out of his way to help.Jane H.
Le client n'a pas laissé de commentaire.ALICE H.
Le client n'a pas laissé de commentaire.PATRICK T.
Le client n'a pas laissé de commentaire.Christian K.
Le client n'a pas laissé de commentaire.CHARLENE P.
The equipment is old but it runs and gets the job done. It was clean - I truly appreciate that. The whole check in and check out on line was time consuming. The person at the initial check in site was not there - I spent over an hour trying to check in - finally got through only to have issues with the lock.. I was transferred to another site 3 miles away. Fortunately, there was a live person who could see the issues (online) fix it and have me on my way. Not a great way to start a moving process. Overall - the job was done. Good IT support - but wait time was 44 min long. : (Pearl M.
Would not help me extend my rental for a couple of extra days when I picked the truck up. Uhaul should give an option of how many days you need rather than just saying you get 4 days.Justin P.
It took forever to update photos of the vehicle and it was a mess. I've used Uhaul in the past but with the equipment I was given as a rental it was a joke. I would suggest putting that unit out of service until the necessary fixes have been completed. Not very convenient when check engine oil light message on over mileage so you have no clue on miles. The money was NOT worth the equipment rental.Aisha W.
Being 1 month late on a storage unit should not mean adding OVER the amount of the storage unit itself in late fees and lock out. Give the customers at least another month to catch up before doing all that while we are in a NATIONAL pandemic and times are hard. RIDICULOUS!! other that garbage, the workers and facilities were great.Deidra J. | Expérience générale
Le client n'a pas laissé de commentaire.NICOLE H. | Expérience générale
My belongings arrived safe and undamaged but full of bugs, hundreds of stink bugs.MARGIEA S.
Le client n'a pas laissé de commentaire.cheryl E.
Le client n'a pas laissé de commentaire.ANGELA W.
Clean the damn truck. I had the pleasure of wasting half my time that I reserved cleaning the truck to a point that I could even get my material into the vehicle. There were soggy fries lining the bed. I had to clean up piss bottles. Absolutely unacceptable. I documented all of this and showed it upon check in, and uhaul had no care that it even took place after being made aware. The staff was also rude when asked for help. Terrible experiencePatrick T.
Le client n'a pas laissé de commentaire.Frank D.
Le client n'a pas laissé de commentaire.JORDYN C.
Le client n'a pas laissé de commentaire.THOMAS A. | Premières impressions
Le client n'a pas laissé de commentaire.THOMAS A.
Le client n'a pas laissé de commentaire.ANTHONY Z.
Make sure that email address, and how to use it would help. Online had problems trying to check in . Need more informationGARY E.
Le client n'a pas laissé de commentaire.Brandon R.
Le client n'a pas laissé de commentaire.CHRISTOPHER L.
Young lady was very competent in her knowledge of the equipment!!DARREN S.
Le client n'a pas laissé de commentaire.KENNETH M.
Le client n'a pas laissé de commentaire.BRUCE O.
Le client n'a pas laissé de commentaire.LEIALOHA T.
The truck was clean, but had an overwhelming smell of cigarettes.Kurt C.
Idk.. serve coffee I guess :)Richard H.
Le client n'a pas laissé de commentaire.DON M.
I cleaned driver side mirror and swept out the back of the vehicleCOREY N.
Le client n'a pas laissé de commentaire.penny L.
no commentJay K.
Had no pickups available for next day. The 10 ft. box truck I rented may have been an older model, rode ruff and rattled alot. Customer service was excellent, thanks Greg for helping with reservations over the phone and William who checked me in and out.VICTORIA M.
Le client n'a pas laissé de commentaire.Zachary J.
Le client n'a pas laissé de commentaire.BRUCE H.
Very polite and service oriented staff who did a great job.Jessie C.
Le client n'a pas laissé de commentaire.MARTIN W.
Personnel were fine but equipment was not in good condition. Transmission was slipping and ramp was not matched to truck. Ended up taking the truck back early without getting the move completed for fear of the truck breaking down.Debra T.
Le client n'a pas laissé de commentaire.ALBERT S.
Our experience was terrific. Staff was very easy to work with and the move out was smooth, with no issues. We will be back next year after Rose Hulman year is done. Merci.amanda C. | Expérience générale
The truck was very sluggish, the brakes were very touchy and seemed to not want to stop, I put additional gas in the vehicle so not sure why I was charged beyond the miles. Customer service was extremely lacking.KATHRYN P.
Rear door was very hard to open and closeHARRY S.
Le client n'a pas laissé de commentaire.JEROME C.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.LARRY P.
This location was great. However, dealing with U-Haul online and over the phone was a NIGHTMARE!!!!!!!WILLIAM M.
Le client n'a pas laissé de commentaire.Cleda H. | Expérience générale
Le client n'a pas laissé de commentaire.Sam S.
Not a thing. Everything and everyone were great.LESLIE S.
Everything was great. Smooth fast transitionCHAD V.
Le client n'a pas laissé de commentaire.Dustin W.
Le client n'a pas laissé de commentaire.DAVID P.
Very surprised! Check in and out we're quick and efficient. First timer I ever had a good experience with UHaul! Love the on line reservation systemMARY H.
Le client n'a pas laissé de commentaire.TAMALA S.
Le client n'a pas laissé de commentaire.RICHARD H.
Le client n'a pas laissé de commentaire.Lalena B. | Premières impressions
Le client n'a pas laissé de commentaire.BRUCE B.
Le client n'a pas laissé de commentaire.ANTON S.
Le client n'a pas laissé de commentaire.David S.
Great customer service and good experience overall!Heather H.
Fix UHaul's systems! This rental was a disaster with the online services not saving the reservation (4 times), having to wait for about an hour for a representative, them telling me they couldn't handle UBox and so sending me elsewhere, waiting on hold again for someone to manually enter the info, then getting an e-mail confirmation with the wrong dates and having to call back again. When we got to the center a week or so later, THEY DIDN"T HAVE A RESERVATION FOR US. It took them over an hour to cobble together what we had reserved, but they couldn't tell us how much it would cost. So, location great. UHaul-- awful. I will definitely tell people to avoid UHaul.JACOB S.
The truck I rented was dirty. The cab smelled of smoke and had peanut butter and jelly on the seats and was just dirty.Linda M.
Le client n'a pas laissé de commentaire.BYRON W.
Le client n'a pas laissé de commentaire.John L.
nothing, it all was goodBRENT F.
Le client n'a pas laissé de commentaire.ANTON S.
Le client n'a pas laissé de commentaire.Kyle W.
I told the man who checked me in about how the moving truck ran and how dirty it was when I got it. And they just brushed it off like nothing. I should have gotten a courtesy credit or money back how the equipment ran and all they said was will send it in for a allignment.STEPHANIE M.
Le client n'a pas laissé de commentaire.CHRISONIA B.
I had to wait couple of minutes since there was no one in the counter. Other than that everything else was good. Clean, low mile vehicles, parking space for our vehicles. And there are many helpful stuff if you wanna buy...DINUSH A.
Le client n'a pas laissé de commentaire.timothy g. | Expérience générale
Trailer had trash all inside it, plastic forks etc, also door wouldn't close correctly and we couldn't close the door the whole trip and when we got back we notice the cable on the driver side door was tangled up and springs were rusty not oiled, got cable untangled but not being able to close the door was a total waste of our money!!! Jerry and Tammy HoopingarnerJERRY H.
Thoughtful, knowledgeable, helpful, and friendly. What more can you ask? The folks at this location were aweseom.Luanne T.
Le client n'a pas laissé de commentaire.marshayle w. | Expérience générale
Le client n'a pas laissé de commentaire.Donna C.
Le client n'a pas laissé de commentaire.Wendy T.
Staff upon return was very rude and wasn't helpful. Needed a paper invoice and she took other customers ahead of me because i just needed a invoice.KATIE R.
Le client n'a pas laissé de commentaire.Linda B.
Le client n'a pas laissé de commentaire.RICHARD J.
Le client n'a pas laissé de commentaire.SAEED Q.
Le client n'a pas laissé de commentaire.Marilyn G.
Vehicle had body damage to cab, effected looks only. Also cab smelled strongly of cigarettes. Rear door was difficult to open at times but still functional. Overall truck seemed beat up but still did the job I needed to do and price was very reasonable. While driving windshield got a small chip in the very center, looked like a rock chip but no other vehicles were around. Informed manager unpon vehicle return.JASON K.
Le client n'a pas laissé de commentaire.Earl S.
My only real issue is that I had to go out of town to rent my trailer, when I have a U-Haul dealer here in Greencastle. It would make sense to me that U-Haul would simply move the equipment so I could pick it up in my town, rather than having to drive 35 miles to pick it up and return it in another town. Other than that, it was a positive experience!Christopher N.
Le client n'a pas laissé de commentaire.LINDSAY H.
Le client n'a pas laissé de commentaire.NANCY M.
Everything went very smoothly for us. I will use these people again.JUDY M.
The truck ran horrible needed major work rather unsafe. When we returned it no one even checked it out or gave us any paper work saying it was return in the same conditiion. So hopefully we won't be charged for something we didn't do.MATTHEW B.
The location was great however uhaul as a business is the worst ever !! I reserved a 6Ã-12 trailer no one called to let me know that size was unavailable on my scheduled day i called them as the contract stated they would call me by 6 pm on friday which never happened. They told me they had one the day after my reserved day thats bs i had all my helpers for my reserved day already !!! So they offered me a 5Ã-8 i had to make it work they offerrd no discount no nothing !!! Very poor businessDEANA N.
Le client n'a pas laissé de commentaire.KENT P.
The man that helped me was very nice. I appreciate his help!Angela E.
Le client n'a pas laissé de commentaire.Joseph H. | Premières impressions
Le client n'a pas laissé de commentaire.Rhonda B.
Le client n'a pas laissé de commentaire.SEAN S.
Don't give the oldest truck that's dirty and takes a lot of gasKARREE H.
Brand new trailer and excellent service. Thanks!!!JAMIE H.
Le client n'a pas laissé de commentaire.WILLIAM K.
Customer service was wonderful. Couldn't have asked for betterJUDITH S.
Other then you guys canceling it and charging me to much that is crazyDONNA L.
Le client n'a pas laissé de commentaire.SUSAN S.
Le client n'a pas laissé de commentaire.Scott M.
I would definitely recommend this location. The representative was friendly and helpful. Had me on my way in minutes!earl P.
Serpentine belt squeaked extremely loud when the AC was running. Other than that truck ran great. Rep was aware of squeaking when I picked it up.Ennis B.
Le client n'a pas laissé de commentaire.DARRELL F.
Le client n'a pas laissé de commentaire.TERESA J.
Le client n'a pas laissé de commentaire.TRACY R.
Wish they had more units available and a 10x20. Mice traps in unit so a little concerned about my stuff.Daniel S. | Premières impressions
I moved out of town and still paid on my storage unit for years until I was able come back and get my stuff. It was well kept. Climate controlled...no mildew!!! The office staff was always helpful and prompt when I would arrive. I recommend this place to anyone!!!CHELSEY B. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT G. | Expérience générale
Le client n'a pas laissé de commentaire.Rheana P. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTOPHER F. | Premières impressions
The facility is definitely in need of some repair & updates. But clean, I was disbelief by the large rat baits in the actual unit & around the facility.I am Terrified that my belongings will be a rats playground while there. I hope that's not case.Keisha J. | Premières impressions
Le client n'a pas laissé de commentaire.Machele W. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer D. | Expérience générale
Le client n'a pas laissé de commentaire.Hayllie P. | Premières impressions
Greggory went above and beyond to ensure a great customer experience!Virginia T. | Premières impressions
Greggory went above and beyond to ensure a satisfied customer. THANK YOU!Virginia T. | Expérience générale
Very Happy with this LocationTheresa L. | Expérience générale
I found broken glass in the parking lot for days.joseph k. | Expérience générale
I had the storage unit for about 15 years with only a couple minor problems. The office took care of the problems right away. Good job, and I'll be back. Merci.MARVIN W. | Expérience générale
Le client n'a pas laissé de commentaire.Troy B. | Premières impressions
Le client n'a pas laissé de commentaire.DIANNA D. | Premières impressions
Everyone was very friendly and helpful. They were even able to switch my storage unit last minute with no problems!Lisa W. | Premières impressions
The units were not that clean and it looked like there is mold in one of the 2 units we rentedsean t. | Premières impressions
Very nice facility. Good service.Nancy R. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!