Évaluations des clients U-Haul Moving & Storage of Truro

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Truro

Cote générale :

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M NEIL M.
Évaluation :

Your storefront is excellent. Everything you could need for moving. I commend you for your respect of the unique history of the building as a hat factory and dynamic place of work for so many women and men-the photo displays are very well done. My rental experience was very good.

Rosemary S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Matthew F.
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Le client n'a pas laissé de commentaire.

JOHN M M.
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hard to improve provide a coffee to go ...

Jackson Robert F.
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The service was quick and professional. The truck was very clean, ready and well maintained.

Gord J.
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This is the third truck this year that I've rented from U-haul and all of them had alignment issues. None of them were very good at going straight. I think they should be maintained a little better .

DARREN ARTHUR S.
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Rude, misinformation

MarkEdward W.
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Perhaps don't call right at the estimated return time, and then proceed to call the emergency contact as well. Always assume someone will run a little late

Keith A D.
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Le client n'a pas laissé de commentaire.

Wendy L.
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Le client n'a pas laissé de commentaire.

Ed W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

MICHAEL DAVID J.
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Le client n'a pas laissé de commentaire.

Connor S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

JONATHAN MICHAEL G.
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Le client n'a pas laissé de commentaire.

Rosemary S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

PAUL DARREN P.
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Nothing, customer service was excellent. :)

TROY B W.
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Customer service is perfect. Anybody more attention would be annoying.

LEONARD HENRY D.
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Should supply renters with an owners manual, cup holder was broken, should have good wiper blades. On a long haul like we did renter should have some instruction on navigating steep inclines. Should consider diesel engines on bigger units. Other than that all was good.

Cathie C. | Premières impressions |
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Really appreciate the friendliness and flexibility of the staff! Thank you!

yvon T.
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Cruise control for peoples that have bad legs it helps the blood circulation when you can move the right leg also make ramp wider

MICHAEL JOSEPH M.
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Price was a little high to rent the cargo van for four hours to pick up some items 100 km away

CATHERINE JANE F.
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i had a very good experience with uhaul, no problems whatsoever. I would definitely recomment it to a friend.

NORMAN LAWRENCE M.
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She charged me $320 extra said the truck was in miles not Km's, only thing that saved me was I took a picture of the fuel because it was wrong as well. So I had proof that the truck was registered in km complete scam!!! Never again! Lawrence MacLellan

Delbert A C.
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The on site staff were very informative, helpful and courteous.

NEIL ANTHONY R.
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Le client n'a pas laissé de commentaire.

GRAHAM J S.
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All went well was quite happy with U-Haul.. Thank you..

Ed M.
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My experience (not based on your local people who were fine) was a disaster. I teach marketing at four post sec institutions in NS. If anyone is interested (and I suspect you are not), connect with me. And I am not usually a complainer.

Thomas T.
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Le client n'a pas laissé de commentaire.

NEIL ANTHONY R.
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Le client n'a pas laissé de commentaire.

victorian order of nurses for canada n. | Expérience générale |
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I only left this unit to rent a larger one within the same faciltiy

PETER ALLAN T.
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Have the truck full of fuel to simplify the process of returning it full versus about 3/4, 1/2 or whatever the gauge reads when picked up.

Jessica E. | Expérience générale |
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During access hours, anyone can enter the facility and roam inside, which was concerning. I had an access card to enter after hours, but it never worked. Jackie and her staff were great!

TROY VICTOR W.
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Absolutely nothing, I called last minute and they took great care of me! It was quick, efficient, truck was clean and the app to return meant I could drop off when I needed to. Wonderful experience Thank You

David W.
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All was good.

ANNA PASTERNAK N.
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We had problems with the online booking, as when we got to the Truro site they did not have the car hitch to be installed on my vehicle. We had to return the next day, but I must say the technician (Brendan) was excellent, even coming on his off day to install the gear for us. The central call center is also very difficult to navigate and not helpful. Our issues were only resolved when we managed to speak with the manager in Truro, who was extremely helpful. I would certainly recommend this location.

Andrew C.
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Checking in ahead of time didn't save any time as there was only one person at the counter and there was a line.

KEVIN STACY R.
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Le client n'a pas laissé de commentaire.

Andrew C. | Premières impressions |
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It was a long travel from the loading dock to unit 2231. The bumpy unlevel floor made for a challenging move in. Other than the floors, the facility is great.

Walt V.
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Both Lucy and Darin at your Truro location were very friendly, helpful and knowledgeable.

DONNA MARJORIE S.
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It was awesome. Can't think of anything to improve.

Cathy B.
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Great service Darrin, and (I believe Jackie).....would recommend you in a heart beat....

BRANDON DANIEL E M.
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Le client n'a pas laissé de commentaire.

DAVID G F.
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Le client n'a pas laissé de commentaire.

LISA MARIE D.
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My favorite location to rent from. Store is clean, bright. and staff are super friendly and helpful. No issues.

David W.
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Le client n'a pas laissé de commentaire.

Janet W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

JUANITA H.
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In pictures, I had to disagree with all them , as there was damage all over the truck not updated in the pictures given. Myabe keep them updated:)

neil m. | Expérience générale |
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Only issue I could see is the roll up door would not stay up but no big deal everything else was great

jennifer G.
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Le client n'a pas laissé de commentaire.

todd h. | Expérience générale |
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The only issue with the facility: When first opened -- and after having paid for a locker -- work was not complete on the facility itself. For an excessive amount of time, it was not possible to get to our locker. Compensation of no kind was offered for the inconvenience. NO complaints about staff, they did all they could. Head office or District Manager (?) should have offered something: Reduced rate, a free month, something.

MATTHEW JASON R.
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Was greeted by a friendly staff, great service.

KEVIN JAMES M.
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Need to keep a eye on wheel seals leaks had a truck that possibly had 3 wheel seals leaking

MOHAMMAD A.
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Le client n'a pas laissé de commentaire.

Katie R.
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Le client n'a pas laissé de commentaire.

Tim D.
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This was the first time I did an online booking and it worked perfectly. The customer service person was excellent: personable and knew her business. The storefront was spotless and well-stocked. The pickup truck I rented was in perfect shape and worked flawlessly. I would definitely recommend Truro UHaul!

Michael L.
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Le client n'a pas laissé de commentaire.

Dylan S.
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slight confusion on availability of a trailer that was in stock- this seemed to be a "head-office" issue rater than local. Overall, I was really impressed and will use again. staff were great

nancy a. | Premières impressions |
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I was frustrated with having to walk around the building several times because the swipe card was not working, Pushing the help button on the swiper received no response. I think it would have been more courteous to accompany me to demonstrate and introduce me to the procedure and the location of the unit. I had been up all night packing and cleaning and then driving 4 1/2 hours (I stopped for a 45 minute nap) and was very tired. Luckily the elevator didn't stop working until our last load and the employee that came to look and help us find the stairwell was very helpful and kind. Drive-in and unload was very convenient and the trolleys worked well with a large elevator. I like the historical content of the building as I grew up bowling there every Saturday.

Richard L.
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VERY clean truck, nice space and location.

Allan W.
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Le client n'a pas laissé de commentaire.

Todd S.
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Le client n'a pas laissé de commentaire.

William M.
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Le client n'a pas laissé de commentaire.

SHANE W.
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Le client n'a pas laissé de commentaire.

Kelly J.
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Le client n'a pas laissé de commentaire.

DARCEY LEE M.
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Air conditioning

JILLEAN C.
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Not a thing! Staff were great.

Fenella H.
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Le client n'a pas laissé de commentaire.

RENNIE GEORGE D.
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The staff were very helpful made my move a lot less stressful THANKS

JEFFERY GEORGE L.
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Le client n'a pas laissé de commentaire.

BARRY PAUL A.
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Le client n'a pas laissé de commentaire.

MELISSA LEE S.
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Le client n'a pas laissé de commentaire.

MARK DANIEL M.
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We have rented at this location several times, the staff is awesome, it's always been simple and trouble free. Whatever they are doing there should continue!

RICHARD KYLE MAR A.
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Le client n'a pas laissé de commentaire.

DAVID JAMES M.
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Staff do a great job looking after the customer , they are friendly and helpful , would recommend this location to anyone

LOIS E S.
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Le client n'a pas laissé de commentaire.

REGINALD C B.
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Le client n'a pas laissé de commentaire.

Thomas C T.
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Your Court St location is well laid out with a professional appearance. The service was excellent and the 5x8 trailer got the job done with no issues.

CRAIG BRUCE LEE C.
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Customer service agent was great.

NEIL ANTHONY R.
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Le client n'a pas laissé de commentaire.

venning G.
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No AC on a 30 degree day and no offer of compensation.

Rodney Wayne R.
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Le client n'a pas laissé de commentaire.

LOIS E S.
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Le client n'a pas laissé de commentaire.

CARL T P.
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Le client n'a pas laissé de commentaire.

susan S.
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Le client n'a pas laissé de commentaire.

Leanne C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

WAYNE JAMES C.
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Le client n'a pas laissé de commentaire.

LEANNEKATHERINE C.
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Le client n'a pas laissé de commentaire.

GARNET ALLISON C.
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Staff very friendly and efficient. The truck i rented was very nice. No issues at all. Will definitely recommend to others.

stephen G.
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Le client n'a pas laissé de commentaire.

Keith H.
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Vehicle in great shape but AC didn't work.

Larry M.
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Le client n'a pas laissé de commentaire.

Matthew Kristoph G.
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Le client n'a pas laissé de commentaire.

Mary C.
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The on-line booking system was cumbersome and did not connect with the location we booked our vehicle from. So, when we arrived to pick up they did not have us in their schedule. The staff person handled this very well.

DAVID Y.
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Le client n'a pas laissé de commentaire.

Lord A.
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Staff were very friendly and welcoming. Very good location as well...couldn't ask for more.

Patrick C.
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I can't remember the counter guy's name but he was really good. He was full of energy and cracking jokes, it was great. You've got good people at that location.

Daniel L.
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Best service I have ever received at U-Haul.

lindsey L.
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Le client n'a pas laissé de commentaire.

EMILY M.
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Le client n'a pas laissé de commentaire.

matthew W.
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Le client n'a pas laissé de commentaire.

Stephen J.
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Le client n'a pas laissé de commentaire.

Kenneth R.
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I was very pleased with the service I received from the staff and the quality of the vehicle that I rented. I will definitely use your services again, thanks.

Beth W.
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Le client n'a pas laissé de commentaire.

Lisa H.
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Le client n'a pas laissé de commentaire.

Nickian Nickola F.
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Reps need to find out if it is the first time a customer is renting from Uhaul and walk them through the process of renting and also get the customer familiarised with the vehicle - all vehicles operate differently.

Lois S.
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Le client n'a pas laissé de commentaire.

Kendall Vernon S.
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Fix your central computer system. What your team went through because of very slow computer was horrible. They did an awesome job, but head office didn't

Douglas S.
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no improvement needed as far as I can see

Joy-Lynn C.
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I was very impressed. The shop was very clean and organized

Gordon C J.
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Le client n'a pas laissé de commentaire.

Vernon J.
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Le client n'a pas laissé de commentaire.

George H.
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Service was great and very helpful. Darrin was excellent. Thanks

Peter T.
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Try and have better selection of 17' and 20' trucks

Melissa T. | Premières impressions |
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Le client n'a pas laissé de commentaire.

ron b. | Premières impressions |
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People there very friendly, helpful and patient.

Dale A. | Premières impressions |
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Very helpful staff...thanks very much.

Marie B. | Premières impressions |
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Employees are very friendly, knowledgable and understanding. Facility has easy access storage and is extremely clean .

stacy b. | Expérience générale |
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The gentleman behind the counter at your Truro location... "Darrell" I believe his name is, was very helpful, friendly. This was the 3rd time that I have used Uhaul and I am very pleased.

Paul C. | Expérience générale |
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great

stacy b. | Premières impressions |
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Excellent customer service

Dave C. | Expérience générale |
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Great staff

Dave C. | Premières impressions |
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Very friendly service. That’s what it’s all about!!!

Paulo M. | Expérience générale |
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The second time we needed U-HAUL in Truro, the second time we had an amazing customer service. Great job!

Paulo M. | Premières impressions |
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Great customer service! The U-Hal team was amazing. Darrin was very friendly and helpful. The team helped us find the best solution for our needs and everything was perfect. Thanks U-HAUL Truro.

Frederick C. | Premières impressions |
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a very pleasant staff

Troy C. | Premières impressions |
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Jaqueline was extremely helpful and professional...I would highly recommend uhaul Truro just because of her.

Ingrid T. | Premières impressions |
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Excellent customer service. Lovely facility.

Maritime Aboriginal C. | Premières impressions |
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Glad you have renovated a great facility in the "Hub Town" of Nova Scotia" Service was great, and we look forward to having a safe and secure facility to store files. Thanks - keep up the good work.

lynne m. | Expérience générale |
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Excellent staff and so helpful with everything!!

jd h. | Premières impressions |
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Friendliest customer service experience I've had in a long time. Employees were upfront and informative, leaving me with no questions about my rental. Manager showed me my rental unit herself! Awesome

edna k. | Expérience générale |
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Very clean...very helpful and friendly staff. Would highly recommend this business.

Jaime B. | Expérience générale |
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Staff very helpful and friendly!

patrick n. | Expérience générale |
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Super nice and very helpful in answering any and all questions.

heather m. | Expérience générale |
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I originally dealt with Darren at the Truro Facility & he was most helpful & knowledgeable, very customer service orientated.

Non reviews have been submitted for this location.

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