I was given a contract for pre-calculated mileage and asked to pick up the cargo van in a different location. No one was there to pick up the vehicle. After 45 minutes of wait, the staff of this location arranged me to pick up a 10-feel cargo van and promised that I will be charged on the original contract. When I returned the vehicle a different staff was there and I was charged extra even though I returned the vehicle with refill and less milage than estimated. This company needs to follow better ethics and customer service,H P VASANTHA R.
Moving Truck Rental in Truro, NS at U-Haul Moving & Storage of Truro
Pour nous contacter
Truro, NS B2N3H7
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Truro, NS B2N3H7
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have an adaptive reuse program to better the enviroment!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The customer service was impecableEDWARD ARTHUR G.
Staff was very friendly and knowledgeable. Made the whole experience very easy and would want me to use this location again.MARK WILLIAM W.
GoodRONALD DAVID S.
The Location was amazing. I had a confirmed trailer rental and had even phoned the main Uhaul dispatch the day before to ensure that the trailer would be available as I was driving 150 kms to get it. The trailer had not been returned and Central Dispatch had NOT informed the local team. Brandon was amazing at resolving the issue, we left with a smaller trailer and a smile on our faces. Thanks for being great people despite the issue with your Head Office! DeborahMenno W.
These fellows truly went the extra mile to help me with the electrical connection between their trailer and my tow vehicle. It was a totally seamless transaction from reservation to return. Highly recommend this franchise.DAVID REUBEN S.
Everyone was so helpful and knowledgeable. Made a difficult and stressful move so much easier.tom A.
Excellent service don't be scared to ask for anything their are their for you!JAMES ALLEN R.
I am a regular customer of the Court St. UHAUL. The staff is extremely helpful. I do think my check in could be streamlined by keeping my personal information on file. I am required to give my drivers license, email, address and phone number on every visit.JAMES WILLIAM F.
When i was paying as my deposit i was told that the 125 on my debit card was a hold and that the final charge would be what was applied to my bank or the refund would be direct to the banj that was false which wasnt a big problem i just had to walk over for the refund as i dont live far but that may not be the case for everyoneNIKITA DAWN D.
Everything was great!ALEXANDER JAMES H.
Get some cruise controlDavid L.
The protocol for filling the gas tank was very unclear, causing customer to overfill and overpay for fuel.Lindsay W.
Trailer towed awesome. Very happy with my rental.DAVID JAMES B.
I have had a poor experience at this location in the past however my most recent experience was the complete opposite because of the service provided by Darrin Deyarmond. I had made a booking to pickup my truck at a difference location however it was unavailable and had to pick it up here instead. Because of that the billing of my reservation was incorrect and I was charged more kms than I should and the flat rate was also wrong. When I returned the vehicle and questioned my bill Darrin had a look, immediately understood my concern and also couldn't understand why I was billed the way I was. Darrin corrected the bill to my satisfaction without hesitation. Despite working alone during a busy evening Darrin was friendly, very helpful and provided exceptional customer service. I left feeling good about my experience - and this was after locking the keys in the vehicle and having to pay for someone to gain entry so I could return the vehicle. Thanks again DarrinTERRY E J O.
lower the price lolRONALD C.
Very friendly and helpful service. The trucks operate so smoothly and are so clean.MICHAEL AARON G.
I always find the employees kind and accommodating. I have recommended this location to others and use it whenever needed.JULIE ARLENE M.
Nothing I can think ofM NEIL M.
I've rented from the Truro, NS location several times this summer, and they have been absolutely awesome to deal with. Everyone is pleasant, helpful and easy to deal with. Unfortunately, I can't say the same about the folks dealing with my online booking. The 15 foot truck I had originally rented for today's move turned into a 20 foot unit that I would have to pick up at a location 50km away. I was never offered to be reimbursed for gas for both my personal vehicle that I would use to drive the 100km round trip to obtain this vehicle, nor the gas on the rental unit on the one way rental to Truro from Westville they offered me. I will never, ever book online again, but will absolutely return to the Truro, NS location to book a rental for my next move. The folks in Truro are awesome to deal with, and I think the folks running the online services could take a lesson from the Truro branch in customer service.BENJAMIN RYAN D.
Your storefront is excellent. Everything you could need for moving. I commend you for your respect of the unique history of the building as a hat factory and dynamic place of work for so many women and men-the photo displays are very well done. My rental experience was very good.M NEIL M.
hard to improve provide a coffee to go ...JOHN M M.
The service was quick and professional. The truck was very clean, ready and well maintained.Jackson Robert F.
This is the third truck this year that I've rented from U-haul and all of them had alignment issues. None of them were very good at going straight. I think they should be maintained a little better .Gord J.
Rude, misinformationDARREN ARTHUR S.