Really appreciate the friendliness and flexibility of the staff! Thank you!

I only left this unit to rent a larger one within the same faciltiy

During access hours, anyone can enter the facility and roam inside, which was concerning. I had an access card to enter after hours, but it never worked. Jackie and her staff were great!

It was a long travel from the loading dock to unit 2231. The bumpy unlevel floor made for a challenging move in. Other than the floors, the facility is great.

Only issue I could see is the roll up door would not stay up but no big deal everything else was great

The only issue with the facility: When first opened -- and after having paid for a locker -- work was not complete on the facility itself. For an excessive amount of time, it was not possible to get to our locker. Compensation of no kind was offered for the inconvenience. NO complaints about staff, they did all they could. Head office or District Manager (?) should have offered something: Reduced rate, a free month, something.

I was frustrated with having to walk around the building several times because the swipe card was not working, Pushing the help button on the swiper received no response. I think it would have been more courteous to accompany me to demonstrate and introduce me to the procedure and the location of the unit. I had been up all night packing and cleaning and then driving 4 1/2 hours (I stopped for a 45 minute nap) and was very tired. Luckily the elevator didn't stop working until our last load and the employee that came to look and help us find the stairwell was very helpful and kind. Drive-in and unload was very convenient and the trolleys worked well with a large elevator. I like the historical content of the building as I grew up bowling there every Saturday.

People there very friendly, helpful and patient.

Very helpful staff...thanks very much.

Employees are very friendly, knowledgable and understanding. Facility has easy access storage and is extremely clean .

The gentleman behind the counter at your Truro location... "Darrell" I believe his name is, was very helpful, friendly. This was the 3rd time that I have used Uhaul and I am very pleased.

great

Excellent customer service

Great staff

Very friendly service. That’s what it’s all about!!!

The second time we needed U-HAUL in Truro, the second time we had an amazing customer service. Great job!

Great customer service! The U-Hal team was amazing. Darrin was very friendly and helpful. The team helped us find the best solution for our needs and everything was perfect. Thanks U-HAUL Truro.

a very pleasant staff