Le client n'a pas laissé de commentaire.JILL D.
Customer Reviews for U-Haul Moving & Storage of West Athens
Pour nous contacter
Athens, GA 30606
(Us Hwy 78)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Honestly the service and storage space I rented were great-thank you!CLIVEOUS O.
Le client n'a pas laissé de commentaire.Mary S.
Le client n'a pas laissé de commentaire.Roger F.
Le client n'a pas laissé de commentaire.William K.
Charging your customers for a 2 day rental when the truck is used for a 10 hour period is nothing short of a scam. Offering the â€˜customer' no option to discuss an early return essentially makes them a victim of fraud. I will recommend any provider other than uhaul to every future possible victim I encounter.STEPHEN F.
The owner even came out to ensure all went well!Chester H.
The girls working the front desk were very nice and helpful when upon check-in. Thank you!JORDAN W.
The vehicle I rent it was very dirty and muddy. I told the person at the front that the light was on for tire pressure something or other and he said it was normal. When returning the vehicle I parked the vehicle where it says to be parked and waited as it says on the sign, We waited there about 15 minutes before I walked in to the building to be helped.MARISELA H.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.SEAN W.
Le client n'a pas laissé de commentaire.William L.
Le client n'a pas laissé de commentaire.Hope M.
Le client n'a pas laissé de commentaire.charles S.
I had requested a furniture dolly for the move and when I got there there were none available. Very disappointed because it was the one thing I really needed.Gerri M.
Le client n'a pas laissé de commentaire.Xavier B.
Le client n'a pas laissé de commentaire.Bethne A.
Keep doing a great jobPHILIP F.
Le client n'a pas laissé de commentaire.NATALIE B.
Le client n'a pas laissé de commentaire.Justin B.
Le client n'a pas laissé de commentaire.LONNIE G.
Le client n'a pas laissé de commentaire.CURTIS H.
Le client n'a pas laissé de commentaire.Aldrin S.
Le client n'a pas laissé de commentaire.ANDRELL G.
Le client n'a pas laissé de commentaire.GREGORY J.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.Dale C.
This location was much more knowledgeable and friendly than the location I rented from, College Corner. I do not recommend uhaul, but if you absolutely must go, choose a location like Athens Highway where workers formulate comprehensive sentences and engage in meaningful conversation with their clientele.Talia S.
Le client n'a pas laissé de commentaire.Rogers B.
Le client n'a pas laissé de commentaire.Laura F.
Very nice and professional. Had the truck I reserved ready and waiting for us with a full tank of gas. Will definitely rent from this location againJANET S.
Le client n'a pas laissé de commentaire.MICHAEL B.
Michael is great. Really like being able to communicate with the owner/operator. Do not like calling the National number and being on hold for 30 minutes or so.MARISA G.
Le client n'a pas laissé de commentaire.BOBBY B.
Le client n'a pas laissé de commentaire.Heather P.
Le client n'a pas laissé de commentaire.MICHAEL L.
Le client n'a pas laissé de commentaire.JACADE L.
Le client n'a pas laissé de commentaire.GREGORY S.
Le client n'a pas laissé de commentaire.Bonnie H.
Le client n'a pas laissé de commentaire.Pete B.
Le client n'a pas laissé de commentaire.JAMES P.
Kim was awesome!! She was very professional, friendly, and helpful! We brought to her attention something that was missing on the driver seat for future people who rent this particular U-Haul , but our experience was great.SUSAN H.
Pickup location was convenient and service was great!CHARLES W.
Everything went well. Fast, efficient and courteous. Will use again. ThanksJames W.
Le client n'a pas laissé de commentaire.Lars B.
Le client n'a pas laissé de commentaire.SUANN B.
RienDANIEL LEE N.
Le client n'a pas laissé de commentaire.DEREK R.
I was visiting from out out of country with a foreign DL. I was inconvenienced by having to get a neighbor to be a driver for me. However, next time I'll have to carry around extra documentation (International License) so all may understand! Other than this I was very pleased with the service I received. I was disappointed not to be able to rent a Mattress Dolly even though they were there, used to sell boxes.WILLIE H.
Le client n'a pas laissé de commentaire.GARY C.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.Pamela M.
Le client n'a pas laissé de commentaire.JOSEPH L.
Le client n'a pas laissé de commentaire.JOE T.
Le client n'a pas laissé de commentaire.Steven S. | Premières impressions
Easy return process.William W.
Le client n'a pas laissé de commentaire.Al S.
Truck rental was great. After making reservation online, pickup was fast. Michael gave us great customer service and also called me when he found an item we left in the cab of the truck. Moving is hard, but U-Haul was a great experience for us.SARAH B.
Nice guy who waited on me ans helped me get settled in vehicle.Elizabeth S.
Le client n'a pas laissé de commentaire.Linda K.
I rented a 16ft uhaul for my apartment move. I was only using it for 1 day and maybe going 25 miles total.I paid 50$ upfront. I also put 7$ in gas before I returned it. When I brought it back the salesman said I had went 68 miles and that I owed 128$. I said that's impossible I never left the main town of Athens and uhaul deducted 124$ from my account and the receipt I sainted for was 50$ upfront . He could not help me and said the manager was not in. He had said the same thing to a customer the day before when I was there about giving them a receipt but when that customer left he gave me a receipt. I believe there is possible theft and embezzlement going on at this location.ROBERT J.
Was overcharged and scammed by over reporting gas tank levelsCHANDLER D.
Le client n'a pas laissé de commentaire.Roderick D.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.JERMAINE A.
Le client n'a pas laissé de commentaire.Margaret L.
Le client n'a pas laissé de commentaire.Angela S.
customers not wearing masks was a little disturbingTHERESA O.
Le client n'a pas laissé de commentaire.MARIA G.
Le client n'a pas laissé de commentaire.Jim S.
Le client n'a pas laissé de commentaire.TONY O.
Le client n'a pas laissé de commentaire.Haley F. | Premières impressions
Honestly, this was a flawless rental experience and I can't recommend any improvements. The service at this store is outstanding.PATRICK F.
Le client n'a pas laissé de commentaire.SHANNON R.
Le client n'a pas laissé de commentaire.JUSTIN C.
No problem checking in. I didn't even have to go inside.BRUCE B.
Le client n'a pas laissé de commentaire.Douglas B.
Le client n'a pas laissé de commentaire.PATRICIA N.
The truck was having a slight problem cranking up at times where it seemed like something was wrong but besides that it was a very good experienceEthan K.
Le client n'a pas laissé de commentaire.PAUL G.
Le client n'a pas laissé de commentaire.MATTHEW K.
Take cash for rental.CHRISTOPHER B.
Le client n'a pas laissé de commentaire.Timothy V.
the guy was very friendly and showed me how much everything was gonna beCASSIE D.
The UHAUL van was not clean however it may have been returned right before I rented it. The van was in good running condition. The staff was extremely nice and service is prompt!JOAN Q.
Le client n'a pas laissé de commentaire.Julia L. | Expérience générale
Le client n'a pas laissé de commentaire.KENNETH M.
Le client n'a pas laissé de commentaire.JULIA L.
Le client n'a pas laissé de commentaire.CLAY E.
They book the van twice, I thought if I pick it up at 7am I would have it all day. But when I got there they tell me that it needs to be back by 12:30. I had to drive to Griffin, Ga load the furniture and drive back to Athens. But it takes 2 hours to Griffin and 2 hours back. They didn't add the time to load go to my house unload and stop at a store to fill back up then drop it off. Not only that what about the time to go to bathroom. Anyways I got back at 2:30 so next time I will make sure I have it all day like I paid for.PATRICIA D.
Le client n'a pas laissé de commentaire.MELLISA G.
Le client n'a pas laissé de commentaire.DEBORA H.
Michael Smith was Great! Very Professional !DON M.
They debit my account twice.MASHAWN W.
Le client n'a pas laissé de commentaire.ERIN A.
Don't allow pre-payment for pickup and drop off times and pick up times that will not be met.THOMAS D.
I initially reserved online for Chase St location but upon arriving to that location I found it closed. It would have been helpful if I knew at time of reservation that Chase St was closed on Sundays.EMILY W.
Le client n'a pas laissé de commentaire.charles K.
Le client n'a pas laissé de commentaire.Elizabeth M.
Le client n'a pas laissé de commentaire.Bryce W.
Le client n'a pas laissé de commentaire.ROBBY B.
Everything was great!SANDY H.
Barely any gas and a flat tire. Very unusual for U haul. Local rentals are in need of some changes. Shouldn't have to worry about gas . If I recall correctly Uhaul kept their rentals with a full tank. Then at the end of the day the customer is ask to do the work of the representatives by checking the vehicle in and sending picture ect. but yet pay full price as if the representatives were there.KENNETH R.
I am very satisfied over allPATTY H. | Expérience générale
How convenient! The truck rental annd storage on the same property!Wanda O. | Expérience générale
Le client n'a pas laissé de commentaire.Tia W. | Expérience générale
Le client n'a pas laissé de commentaire.Paul D. | Premières impressions
Melissa was up and beyond. She was very professional.Michelle H. | Premières impressions
Le client n'a pas laissé de commentaire.William H. | Expérience générale
Le client n'a pas laissé de commentaire.William F. | Expérience générale
2 of the 3 office staff were not wearing masks. Made me a little leery of being in there. If they were masked, I'd rate this place excellent. And Jade, the guy who helped me twice, wore his mask both times.James S. | Premières impressions
Le client n'a pas laissé de commentaire.SONYA T. | Expérience générale
Le client n'a pas laissé de commentaire.Michael R. | Premières impressions
Move out required a phone call to complete. Online move out request did not get to the facility. I was called by them about delinquent rent more than a week after submitting my move out request online. The facility was excellent, the rest my experience could not have been better.Alan C. | Expérience générale
Le client n'a pas laissé de commentaire.Joe M. | Expérience générale
Access card worked for about 15 days then stopped working for the remaining length of rental. Front desk did not know how to reset card or provide a new one, and never a clear answer. Was told they would provide an access code but didn't know how to generate one. Billing was/is a mess and not even sure if I was billed correctly. Cancelled rental and was told there is no way to pro-rate billing. Not even sure this is accurate.Jeffrey C. | Expérience générale
Darrell and Melissa were awesome! Great customer service! Really appreciate such kindness at such a hard time that myself and family were going through. Keep it up, guys!!!paige j. | Expérience générale
Le client n'a pas laissé de commentaire.Frances B. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua T. | Expérience générale
Kimberly was very helpful and was great at anticipating our needs.William H. | Premières impressions
Le client n'a pas laissé de commentaire.Russell H. | Premières impressions
Le client n'a pas laissé de commentaire.Melvin C. | Expérience générale
Only problem we had was at 11:00pm we could not access the storage unit even though it said 24/7 access.Karen S. | Premières impressions
Darrell Douglas (GM) of the Store is a very kind, respectful, profesional and friendly person.patty h. | Expérience générale
This was the easiest move yet thanks to the available storage, truck, hours, and helpful staff at the Athens location!Ken R. | Expérience générale
The staff was great. Place was always kept cleanJames V. | Expérience générale
Every encounter with members of the U-Haul your staff was pleasant and professional. Will highly recommend them.Andrew N. | Expérience générale
Great service!!stephen w. | Expérience générale
Merci.Brandon H. | Expérience générale
Great service. U-Haul truck rental process was horrible.jonathan c. | Premières impressions
ThanksJOSHUA E. | Expérience générale
Very pleasant courteous staffAndrew N. | Premières impressions
Online booking does not guarantee the type of storage unit. Reserved climate control but was not available on-site. This was only downside. Staff very accommodating.Nancy B. | Expérience générale
Friendly staff, well run organization. I would strongly recommend this site to friends and family.Tom B. | Expérience générale
Easy access, friendly staff, clean & well-run facility.Patrick F. | Premières impressions
My reserved unit had been given away when I arrived on July 20, however the staff at the West Athens location assisted me.DAN B. | Premières impressions
Truck went good the storage was the bad partJohn B. | Expérience générale
The problem was the sliding door to building didn't work at all. They had to disconnect it and leave it open the entire time. Also the entrance is not smooth and the cart has to be lifted over 2 bumpsChristene N. | Premières impressions
Uhaul was great. Chuck was the best. We didn't realize we were going to have to keep the truck longer and Chuck was more than willing to allow us to keep it longer. I suggest his Uhaul location!jamie h. | Expérience générale
We were treating very well. Great serviceJennifer B. | Premières impressions
It was a pleasant experience. The staff was helpful and courteous. I was disappointed that I wasn't given a pro rated discount for my early move out.Jim S. | Expérience générale
Helpful staff; clean storage; reasonable rates. I have used rental and storage on two occasions and would do so again.Robert M. | Expérience générale
I fell behind on rent.. The first email received was abusive and assumed I did not pay on purpose. In reality, I had experienced a traumatic event - Kidnapping. We asked to pay over time. Answered No.Elizabeth P. | Expérience générale
From the moment I pulled onto the lot until I unloaded my unit and left, these folks were a pleasure to deal with. Friendly, courteous, professional. I feel like I got more than I paid for.John R. | Expérience générale
Everything about this location is great — except I saw roaches come out from the ceiling area of neighboring starage units.KATIE P. | Expérience générale
Nice staff. Very helpfulMarquesta B. | Expérience générale
made several reservations for spacific dates and they made all of them for the wrong date. they gave me a storage unit and when I called to confirm I was told there was no such reservation numberkevin s. | Réservation
Very accommodating! The associate was very helpful and friendly!Mary C. | Réservation
I will always use Uhaul .They are excellent and very helpfulJOYCE A. | Expérience générale
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