Cargo van was great! Rental process was easy. The employees are seriously lacking in good customer service skills! The van's glove box had several pieces of mail & a rental contract left behind by customers. I gave it to employee who showed no concern at all! Personal info lying around is not safe, although the fault of the customer. If van was thoroughly cleaned, the collection of mail wouldn't have been in there. Van itself was clean & seemed new too. No one bothered to explain the return process & let me know the mileage overage charge. I had to ask about it.AARON H.
Trailer Rental & Towing in Athens, GA at U-Haul Moving & Storage of West Athens
Athens, GA 30606
(Us Hwy 78)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Athens, GA 30606
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at 14,95 $!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Honestly the service and storage space I rented were great-thank you!CLIVEOUS O.
Charging your customers for a 2 day rental when the truck is used for a 10 hour period is nothing short of a scam. Offering the â€˜customer' no option to discuss an early return essentially makes them a victim of fraud. I will recommend any provider other than uhaul to every future possible victim I encounter.STEPHEN F.
The owner even came out to ensure all went well!Chester H.
The girls working the front desk were very nice and helpful when upon check-in. Thank you!JORDAN W.
The vehicle I rent it was very dirty and muddy. I told the person at the front that the light was on for tire pressure something or other and he said it was normal. When returning the vehicle I parked the vehicle where it says to be parked and waited as it says on the sign, We waited there about 15 minutes before I walked in to the building to be helped.MARISELA H.
I had requested a furniture dolly for the move and when I got there there were none available. Very disappointed because it was the one thing I really needed.Gerri M.
Keep doing a great jobPHILIP F.
This location was much more knowledgeable and friendly than the location I rented from, College Corner. I do not recommend uhaul, but if you absolutely must go, choose a location like Athens Highway where workers formulate comprehensive sentences and engage in meaningful conversation with their clientele.Talia S.
Very nice and professional. Had the truck I reserved ready and waiting for us with a full tank of gas. Will definitely rent from this location againJANET S.
Michael is great. Really like being able to communicate with the owner/operator. Do not like calling the National number and being on hold for 30 minutes or so.MARISA G.
Kim was awesome!! She was very professional, friendly, and helpful! We brought to her attention something that was missing on the driver seat for future people who rent this particular U-Haul , but our experience was great.SUSAN H.
Pickup location was convenient and service was great!CHARLES W.
Everything went well. Fast, efficient and courteous. Will use again. ThanksJames W.
NothingDANIEL LEE N.
I was visiting from out out of country with a foreign DL. I was inconvenienced by having to get a neighbor to be a driver for me. However, next time I'll have to carry around extra documentation (International License) so all may understand! Other than this I was very pleased with the service I received. I was disappointed not to be able to rent a Mattress Dolly even though they were there, used to sell boxes.WILLIE H.
Easy return process.William W.
Truck rental was great. After making reservation online, pickup was fast. Michael gave us great customer service and also called me when he found an item we left in the cab of the truck. Moving is hard, but U-Haul was a great experience for us.SARAH B.
Nice guy who waited on me ans helped me get settled in vehicle.Elizabeth S.
I rented a 16ft uhaul for my apartment move. I was only using it for 1 day and maybe going 25 miles total.I paid 50$ upfront. I also put 7$ in gas before I returned it. When I brought it back the salesman said I had went 68 miles and that I owed 128.00$. I said that's impossible I never left the main town of Athens and uhaul deducted 124.00$ from my account and the receipt I sainted for was 50.00$ upfront . He could not help me and said the manager was not in. He had said the same thing to a customer the day before when I was there about giving them a receipt but when that customer left he gave me a receipt. I believe there is possible theft and embezzlement going on at this location.ROBERT J.
Was overcharged and scammed by over reporting gas tank levelsCHANDLER D.
customers not wearing masks was a little disturbingTHERESA O.
Honestly, this was a flawless rental experience and I can't recommend any improvements. The service at this store is outstanding.PATRICK F.
No problem checking in. I didn't even have to go inside.BRUCE B.
The truck was having a slight problem cranking up at times where it seemed like something was wrong but besides that it was a very good experienceEthan K.