Évaluations des clients U-Haul Moving & Storage of Westside

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Westside

Cote générale :

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Crystal S. | Expérience générale |
Évaluation :

Never again will I use these people. Worst experience ever. Please save yourself a headache!!!! Go elsewhere!!!

Sarah C.
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Le client n'a pas laissé de commentaire.

Paul M.
Évaluation :

Quick pickup and drop off professional staff

Randall F. | Premières impressions |
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Le client n'a pas laissé de commentaire.

darnisha C.
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Le client n'a pas laissé de commentaire.

JOANN H.
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There was some confusion with my pick-up date, but the sales associates were very helpful in resolving the issue.

Tina H. | Expérience générale |
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One of my units leaks when it rains; several things got wet and some were ruined.

AKEISHA B.
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Everything was satisfactory. Great customer service, employees were very informed of how to hook up equipment and give suggestions if anything happens.

Traci M.
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Le client n'a pas laissé de commentaire.

NIKKI B.
Évaluation :

Sweet people, all who work at the Westside UHaul locations

Patrick R.
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Le client n'a pas laissé de commentaire.

Emily P.
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Le client n'a pas laissé de commentaire.

DALLAS C.
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Le client n'a pas laissé de commentaire.

GARY B.
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Took just a few minutes to drop off trailer. Young man was very courteous!

NICHOLE D.
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Le client n'a pas laissé de commentaire.

DANYELLE R. | Premières impressions |
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Everything was great from Dallas to Fort Worth

TERRY B.
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Le client n'a pas laissé de commentaire.

WILLIAM ALVA P.
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No suggestions. It was a good experience.

ERICK S.
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Le client n'a pas laissé de commentaire.

ROBERTO T.
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Le client n'a pas laissé de commentaire.

Michael S.
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Le client n'a pas laissé de commentaire.

MARY B.
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They were very nice and helpful

Antonio S.
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You can improve this location by getting rid of the rude little bitch named Robin.. the rude little cunt needs to go back to the McDonald's, in the ghetto where she left.

GREG T.
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Le client n'a pas laissé de commentaire.

DONALD R.
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I received a ticket for broken tail light lins. You need to service your trucks badly every truck i saw there has little x sticker all over them

ROBERT M.
Évaluation :

I was told over the phone that any unused moving pads I could return, along as they were still in an unsealed bag, and not get charged but that was not the case. Seems like either the lady on the phone or the lady who I saw upon my returning the truck was not correct. I would not have got 2 packages of them if I lnew this info. It was not a big amount of money, just the principle of getting bad info.

Teresita W.
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Le client n'a pas laissé de commentaire.

Kia W.
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Nothing, thank you :)

BRETT C.
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Le client n'a pas laissé de commentaire.

KIARA D.
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Le client n'a pas laissé de commentaire.

THADDEUS K.
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The associates were very helpful and very friendly.

Ryan H.
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Le client n'a pas laissé de commentaire.

Cora B.
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Le client n'a pas laissé de commentaire.

MonToya M.
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Le client n'a pas laissé de commentaire.

PHOEBE P.
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Yall are always wonderful.

CHARLES J.
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Great job

derrell K.
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Le client n'a pas laissé de commentaire.

Marcelo H. | Premières impressions |
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Great service keep up the good work

krista R.
Évaluation :

Really unhappy I swept the uhaul out and cleaned it best I could but with the rain the were botching about mud and wanted it mopped out. Yet when I picked that think up there was sand caked everywhere. So I got charged 25$ this place has crazy standards for the return policy anything to bleed people of money

HOMER I.
Évaluation :

The $19.95 day rental ad is a little deceiving, but I guess I should have read the fine print. $19.95 turned into $98 + gas with the mileage rate and insurance. Other than that, no complaints. This location was extremely well run and final check-in was handled well.

PAUL A.
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Le client n'a pas laissé de commentaire.

Harlos G.
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The clerk that assisted with the check in acted like it was a burden to assist customers.

Eric R.
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Le client n'a pas laissé de commentaire.

EARL B.
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I was never able to get my cell phone to work using the directions given.

Mark T.
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Le client n'a pas laissé de commentaire.

LINDA P.
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Counter guy was rude and unfriendly

Laura F.
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Le client n'a pas laissé de commentaire.

JOSHUA A.
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Le client n'a pas laissé de commentaire.

Mary D.
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Convenient location. Great selection of trucks.

Destiney H.
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I did not speak with anyone, however the drop off procedure for after hours was easy to process.

Olivia C.
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Easy drop off

JENNIFER H.
Évaluation :

In my experience with Uhaul, when I have come to pick up a truck in the past it is gassed up, pulled up front, and sometimes running. Not this location. The employees sent me out looking for the truck. When I asked for help the first time I was directed in a general direction but misguided. The second time the employee sent me to the wrong truck. Finally they showed me to the right truck that was wedged in between 4 trucks that I had to back all the way out without help. I probably won't use that location again.

amanda w. | Premières impressions |
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Le client n'a pas laissé de commentaire.

WILMA HULL P.
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I need a person in HR to call me at 682-326-8838. I have never been treated so badly and disrespected in my life. I am extremely disappointed in the way my return went. Someone there charged me, without my permission, and without my consent, 101.00 after I left. I called the number and they took a message. I expect a total refund and apologies concerning this transaction.

JUSTIN DIONNE F.
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Le client n'a pas laissé de commentaire.

Bob M.
Évaluation :

They were Great ! Give' em a Raise!

JOHNNY W.
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I blame your corporate policy of shifting all calls to your main headquarters. I could not reach anyone at our rental place to ask for help. I waited 15 to 20 minutes each time I tried to call. Your corporate customer service would NOT give me a local number to reach them. The strap to tie down the wheel was still stuck in the ratchet and we Could not get it out. We could not ask anyone to explain how it worked because we could not reach anyone by phone! Then my husband and I (I in our car and he in the rental truck) got separated on the highway when we had to go BACK to U-Haul to get help with the tiedowns; following him, I got lost in an unfamiliar city. I tried and tried to call my husband at the U-haul place, as I knew that is where he was headed, but I kept getting your corporate headquarters, after waiting 20 minutes or more each attempt. When someone finally answered, they put me on hold and disconnected me. Also, your corporate rental people assigned us a very large truck that was unnecessary to haul our vehicle. We had to pay an exorbitant amount. You can bet that if I can ever help it, and unless it is a dire emergency, I will never do business with U-Haul again, and I am going to tell everyone I know about your rotten customer service. It is a very unfriendly and unhelpful policy to prevent us from calling directly to the U-Haul center with which we are doing business, forcing us to go through corporate customer service and wait and wait and wait, only to end up with no actual assistance, and forced to try, try again. You stink, U-Haul.

BRYANE G.
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Staff very friendly and always does a great job

Vincent B.
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Location seemed to be under-staffed. Had to wait too long to pick up trailer after pre-registering.

Joel G.
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In and out super fast, everyone was very helpful and attentive

Debra G. | Premières impressions |
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Le client n'a pas laissé de commentaire.

MITCHELL S.
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Le client n'a pas laissé de commentaire.

KRYSTAL E.
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Le client n'a pas laissé de commentaire.

GABRIELA L.
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People not very friendly. When I return the truck the woman that I give the key, she was on the phone talking about some body in jail and after a few minutes I asked her if I could leave and very rude she answered yes, she not even made an eye contact.

Ian P.
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I just dropped off here but it was very well displayed on where to go to drop off. Staff was helpful and quick. If this place had two entry or exit points would have been perfect.

Alex C.
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Le client n'a pas laissé de commentaire.

Victor G.
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Staff at facility was extremely friendly and helpful.

Glenn D.
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Le client n'a pas laissé de commentaire.

MICHAEL L.
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Keep up the Excellent work

STEPHEN W.
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Le client n'a pas laissé de commentaire.

AL W.
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They were so great.

Jason H.
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Le client n'a pas laissé de commentaire.

Leon B.
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Le client n'a pas laissé de commentaire.

LINDA R.
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Le client n'a pas laissé de commentaire.

Annette H.
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Le client n'a pas laissé de commentaire.

DAVID B.
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Problems connecting with UHaul website to check in online! Drop off at 520 E Grand was not manned and had to wait for someone to show up!

Susan B.
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Le client n'a pas laissé de commentaire.

NICHOLAS C.
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Le client n'a pas laissé de commentaire.

Dekeedra Q. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Larry F.
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Le client n'a pas laissé de commentaire.

Moroni O. | Premières impressions |
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Le client n'a pas laissé de commentaire.

JORJE G.
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Could've had alliance dolly already in the back of the truck instead of waiting for it. Overall friendly and great customer service

WAYNE M.
Évaluation :

It sure was an old trailer

William H. | Premières impressions |
Évaluation :

I didnt catch the name of the young man who helped us but he was top notch. We had to transfer a storage unit and he was helpful and knew how to do all the paperwork confidently. The whole process took maybe 15 minutes and it was so much easier than we expected. You have a very good employee on your staff and should be proud that he represents you so well.

ROBERT F. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jeffrey S.
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Le client n'a pas laissé de commentaire.

edward B.
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Bring the truck to the front . I had to go look for the vehicle . Did not anyone to walk around the vehicle to make sure there was no damage to the vehicle before I left.

David F.
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Le client n'a pas laissé de commentaire.

DINO E.
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Keep doing exactly what you're doing 👍

Ted G.
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Le client n'a pas laissé de commentaire.

LAMONT W.
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Le client n'a pas laissé de commentaire.

MARGARET D.
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You charged me for three days rental on a dolly when I didn't pick it up until the second day because you left it out of the truck

Rosa G. | Premières impressions |
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Le client n'a pas laissé de commentaire.

LAWRENCE B.
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Le client n'a pas laissé de commentaire.

Samantha F.
Évaluation :

Letting customers know of the self checkout process. I didnt know I had to take photos and notate mileage therefore I had to guesstimate as I just dropped the keys in the night drop like I had done before. I was charged additional for mileage but was unable to verify.

Leon R.
Évaluation :

Wrong tire on trailer and it had no.brakes

Shirley W.
Évaluation :

Same as before. 1) Check equipments for alignment issues. 2) Clean the inside of the trucks and disinfect.

GEORGE K.
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Le client n'a pas laissé de commentaire.

LAWRENCE B.
Évaluation :

Every time you call this location you're going to be on hold minimum 15-20 times every single time. And that website app that you're supposed to turn the equipment in after closing time would not work. It wouldn't verify my location and I was staying in front of the front door. Very frustrating

bill R.
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Le client n'a pas laissé de commentaire.

Cortney S.
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Le client n'a pas laissé de commentaire.

Lance Paul V.
Évaluation :

More clear about drop off

steve B.
Évaluation :

I was pessimistic after reading some of the bad reviews. But i had a very good experience with leasing a truck. Staff was cureteous and helpful. Check in and was easy, only waited in line 6 min. I thought returning the truck would be a hassle but they had a person with hand held device doing the checkout outside. 5 minutes after I parked the truck I was checked out. I did take precautions after reading previous reviews. I took pictures of the gas and mileage before I left and when I brought it back. I took pictures of any marks or damage all over the truck when I picked it up. I didn't need the dolly and moving blankets so I asked they be removed and took picture of employee walking away from the truck with it. Luckily no problems, but I was prepared just in case.

KENISHA M.
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Le client n'a pas laissé de commentaire.

DAVID B.
Évaluation :

Price for same rental was 35% higher than 2'weeks ago! NOT HAPPY!

JAMES M.
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Le client n'a pas laissé de commentaire.

JOSE II O.
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Best service ever

Sierra D.
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Le client n'a pas laissé de commentaire.

rhonda W.
Évaluation :

Improve the checking in experience. Too complicated.

Harry F.
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Le client n'a pas laissé de commentaire.

Kristina T.
Évaluation :

all good except i did not have the knob part of the window handle to roll down my window

VICTOR W.
Évaluation :

I only used the truck for 24 hours. Both the pickup and drop-off were exceptional experiences. Staff was extremely helpful and friendly. I highly recommend this location in Fort Worth. Well done!

Crystal L. | Expérience générale |
Évaluation :

There are several leaks in thenunit I had which resulted in my expensive area rugs getting molded

GARY L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

WALTER G. | Premières impressions |
Évaluation :

Eatman helped me after being chided By a woman about not having a mask on. My family has a medical exemption and they were not honoring it. However, after explaining the law to Eatman, and offering to step outside to do the transaction, he kindly offered to help. Please update your staff on the laws. People with medical conditions aren’t required to wear a mask. You also shouldn’t have every employee asking a customer about a mask. It becomes bullying at that point. But you have a great employee in Eatman. He was Professional and calm and had a great personality through the process. Thumbs up to him!

ANNE H. | Expérience générale |
Évaluation :

I chose deliberately not to go on autopay because I hoped to stop needing the storage unit sooner. Paying month by month was far more stressful that it need be because of being able to make the payment on only a single day--impossible to pay on receipt of the reminder. Changing that would be a service to your customers.

Marie P. | Premières impressions |
Évaluation :

The staff are always friendly and helpful. Always polite and courteous. I really appreciate this establishment. Thank you!

jerald b. | Expérience générale |
Évaluation :

Thanks

Carol C. | Expérience générale |
Évaluation :

Employee was rude and the gate was open for 3 days anyone could have been accessed our trailer

michael c. | Expérience générale |
Évaluation :

Big help in relocation of My daughter family. As a learning experience for myself I now know to take pictures of starting fuel and odometer gauges because on more than one occasion what the office thought was the starting fuel was wrong. I paid 16$ Refueling yesterday for a 5 mile trip. Was so happy to be done with the move that I didn’t dispute. Rating would be Excellent if not for that.

Wilkins F. | Expérience générale |
Évaluation :

The staff was fantastic. Thank you. God well done

CAYDEN W. | Expérience générale |
Évaluation :

The only complaint I have is the storage door would get stuck up behind a metal bracket. Also the door latch has a weld bead that would cause it to stick open. But overall, I'm very pleased with my experience there!

Jorge P. | Premières impressions |
Évaluation :

Staff was friendly helpful was in and out without any problems thanks!

David O. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Phillip S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jeff K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

lana h. | Premières impressions |
Évaluation :

Very well organized

Ruben A. | Premières impressions |
Évaluation :

I used the online after hours support to return the trailer. The online portal to return the trailer repeatedly malfunctioned preventing me to reach an expected "completion" page leaving me to believe that I had not completed the return process. Nevertheless, I left the trailer at the designated drop-off location at the U-Haul facility and planned to return to the facility the next morning to complete the return. A few hours later I received an email from U-Haul confirming the return. Summary: Please check the online return software as it appears to be broken.

Miguel V. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

PATRICK G. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Wendy C. | Expérience générale |
Évaluation :

The phone service to contact someone from this U-Haul facility never worked well. I had a hard time contacting anyone to ask questions or reply to voice messages left on my phone. I also had someone hang up on me and never call me back, even though I tried to call back again. The storage unit was okay but it was dingy and the whole facility just needs some upkeep.

veronica m. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

michael c. | Premières impressions |
Évaluation :

After hours access was denied. Found out next day that a additional 10 $ fee is required for 24/7. Although this is posted on the price board I didn’t see it

Phillip S. | Premières impressions |
Évaluation :

N/ A

Phantasea B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Danny C. | Expérience générale |
Évaluation :

I recieved a letter in the mail stating that I needed to vacate the space to make room for storage. I've made my payments on time every month and not having a place to take my trailer to after work is really upsetting and the manager never called me to talk about the situation.

Pearleana A. | Expérience générale |
Évaluation :

Great and will be using you'll again

Steve H. | Premières impressions |
Évaluation :

Excellent young lady who helped me

Chaney G. | Expérience générale |
Évaluation :

One of the best in town :)

BILLY D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

BILLY D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

PHILIP S. | Expérience générale |
Évaluation :

Thank you for securing the care of our truck stored there y’all did an amazing job thank you

Darryl K. | Premières impressions |
Évaluation :

Great service.

Danielle G. | Expérience générale |
Évaluation :

THANK YOU!!

Cody G. | Premières impressions |
Évaluation :

Absolutely amazing!! Will never use anyone else!

roman s. | Expérience générale |
Évaluation :

Great location, would recommend to a friend!

Laura T. | Premières impressions |
Évaluation :

Extra charges, could not use my own lock. Had to buy there's because the would cut mine off.

Phantasea B. | Premières impressions |
Évaluation :

Move in was fast and easy. Staff was great and helpful.

Christopher B. | Expérience générale |
Évaluation :

Employees were great, especially since I was picking up a truck and closing out a storage unit right at closing time

Chris T. | Premières impressions |
Évaluation :

Greaf

DEBBIE D. | Expérience générale |
Évaluation :

Easy to work with

Ken L. | Expérience générale |
Évaluation :

This storage locker was supposed to be a 10x10 and measured 9x9. The garage door was old, the track and lock hasp were rusted and extremely difficult to operate. Overall, poor quality / high price.

AMBROCIO P. | Expérience générale |
Évaluation :

Personnel on duty were absolutely some of the best I have seen at a uhaul facility. Highly recommend this particular location.

ANNE H. | Premières impressions |
Évaluation :

Very accommodating.

Bert N. | Expérience générale |
Évaluation :

This was a good experience again. thank you

Curtis W. | Premières impressions |
Évaluation :

Excellent service

John M. | Expérience générale |
Évaluation :

The support I got from all the U-Haul facilities and personnel during this project were excellent and would recommend to anyone moving. The one month free storage made available was a lifesaver.

Joel T. | Premières impressions |
Évaluation :

Explained everything to the point and helped me and my family when we needed it.

nikita j. | Expérience générale |
Évaluation :

Friendly Staff

barbara b. | Premières impressions |
Évaluation :

The blonde with giant holes in her ears and all the tattoos is super rude and accussed me of stealing the uhaul then charged me extra charges ehen i returned the uhaul of retaliation for defending mys

Holly M. | Expérience générale |
Évaluation :

It was great for the most part until they tried to lock me in and wouldn't let me out for about 30 min

katina t. | Expérience générale |
Évaluation :

I stored my things in you alls unit #2512 for about 3 months and upon moving out my sofa, my bed and a few of my boxes where extremely wet and damage this is the second incident.

LULANI NICHOLE M. | Premières impressions |
Évaluation :

Great and helpful customer service. Helped me extend my rental for an extra 24 hours at no cost.

jacqlin p. | Expérience générale |
Évaluation :

They should let 24 hour access for free at the end of the day it is our stuff. And at this location need a lot more employees on the weekend it gets packed

HAYDEN D. | Premières impressions |
Évaluation :

Y'all tried to add on an idiot tax and charge me for a free service. When I caught the 150 dollar overcharge didn't get an apology was told, "oh yes it is free." Don't offer free one month then charge

jeremiah b. | Premières impressions |
Évaluation :

Great service

GEORGE T. | Expérience générale |
Évaluation :

This was a horrible experience I would never recommend using U-Box Service or Moving Now Services. The staff at this facility was rude, condescending and extremely un-professional.

Danielle G. | Premières impressions |
Évaluation :

This location has a jewel named Allee. She is hands down THE BEST customer service agent I have EVER dealt with! She fixed several problems that were caused by my pickup location.

George c. | Expérience générale |
Évaluation :

Manager was not nice to me at all

JENNEY L. | Expérience générale |
Évaluation :

Was customer for 5years and never had any issues with staff or facility. Thank you for keeping my stuff safe and secure.

JANIS M. | Expérience générale |
Évaluation :

We rented for about 4 years. The rates began to be too high for me, as I had to take over paying for my son’s storage. Also, even though there was no food in storage, there were obviously rats.

John D. | Premières impressions |
Évaluation :

Great staff of ladies who get it done and with a smile and professionalism

Cheyanne L. | Expérience générale |
Évaluation :

Was told my storage unti would be $40 a month... They switched my unit size and didn't tell me. Went to make a payment and was told it was $130 a month...

George c. | Premières impressions |
Évaluation :

Gas and mile was wrong and then you didn’t want to Change it are fixed it.

Jacquelyn P. | Expérience générale |
Évaluation :

The staff we dealt with were very friendly and helpful. That is always appreciated.

katina t. | Premières impressions |
Évaluation :

The young lady at the counter was very patient and kind . She also showed concern toward making sure we were well taking care of.

Rickey S. | Expérience générale |
Évaluation :

Enjoyed my experience with U-Haul

Tamara O. | Expérience générale |
Évaluation :

pleasant expeprience with staff and storage unitn area.

EVERETTE R. | Expérience générale |
Évaluation :

Everyone is wonderful

Tamara O. | Premières impressions |
Évaluation :

Excellent customer service.

Kathy W. | Expérience générale |
Évaluation :

It was a great experience in an othrrwise really bad time of my life.

Mark N. | Expérience générale |
Évaluation :

Sara from corporate office was very helpful and kind. So was wynter she helped us too. Nicko was rude and unhelpful.but most of all Sara A. Was very delightful to help me.

Stanley S. | Expérience générale |
Évaluation :

Very helpful staff and set up guys were upbeat and helpful. Thanks

Mark N. | Réservation |
Évaluation :

We haven't yet use uhaul until 1.7.19 thanks

TAMMY R. | Expérience générale |
Évaluation :

The staff was ALWAYS great! They worked with us on our move-out which helped alot! We would def recommend this location for storage or rentals. KUDOS! Thanks for the great service!

SERGIO G. | Expérience générale |
Évaluation :

Staff looked like thy hate their job, 0 customer service, staff members was upset when I showed up to pick up my ubox because he had to hook it up. Try calling them before showing up but Never answer

CRISTINA W. | Expérience générale |
Évaluation :

It would be a lot better if there was better lighting for the units and if they would fill the mouse bait box. After 5 years I'm sure it was empty which is why mouse dropping were present

Stephanie W. | Expérience générale |
Évaluation :

Great place of business and the staff was very nice and helpful.

Stephanie W. | Réservation |
Évaluation :

The service was good and I will continue to use uhaul when ever I need to move .

ROBERT B. | Réservation |
Évaluation :

Truck was filthy when picked up in New Orleans interior was horrible

ebony m. | Expérience générale |
Évaluation :

Customer service was great.The only complaint I have was that my unit leaked water during all the rain. If I would've waited any longer to get my things it been ruined.

Frank M. | Expérience générale |
Évaluation :

The associates were amazing. They really look out for the customer.

RAY B. | Expérience générale |
Évaluation :

Always had great service at this location. Thanks for all you do.

Juan G. | Expérience générale |
Évaluation :

Very friendly staff

Darrell O. F. | Réservation |
Évaluation :

The service representative was very helpful in getting me set up with a storage facility that would accommodate all of my belongings.

Mary M. | Expérience générale |
Évaluation :

Great place, very nice and helpful.

Anthony C. | Expérience générale |
Évaluation :

Good customer service

latonya h. | Expérience générale |
Évaluation :

The staff here is very helpful and they have great customer service

Kellie A. | Expérience générale |
Évaluation :

The place was great. I would recommend it to others.

Juan G. | Réservation |
Évaluation :

Great Service, everything was done by smartphone, makes it faster to get the truck and return it with no hassles. Thank you

Dennis L. | Expérience générale |
Évaluation :

Staff is friendly and speedy.

Ben P. | Expérience générale |
Évaluation :

My RV was broken into. Everything was stolen.

James P. | Expérience générale |
Évaluation :

I don’t usually make comments to surveys unless the service is exceptional. Jonathan Luckenbill did an outstanding job with my two rental units. If there’s anyway to recognize him.

wayne c. | Expérience générale |
Évaluation :

Great service and very helpful. 9

kimberly h. | Expérience générale |
Évaluation :

GOOD JOB

SLY S. | Expérience générale |
Évaluation :

I would highly recommend them.

Jason U. | Expérience générale |
Évaluation :

Policy/Contract wasn’t clear when I signed up

William R. | Expérience générale |
Évaluation :

The staff provided me a service that was needed. I would do business at this facility again.

Juan O. | Expérience générale |
Évaluation :

Excellent experience!

Non reviews have been submitted for this location.

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