Stop using other dealers ( tire shops) to to rent trucks from! Unreliable and terrible customer service!
JOSEPH N.- Texas TX
- Fort Worth
- 76116
Moving Truck Rental in Fort Worth, TX at U-Haul Moving & Storage of Westside
1000 Alta Mere Dr
Fort Worth,
TX
76116
(@ I-30)
(@ I-30)
Services dans cet établissement :
Pour nous contacter
1000 Alta Mere DrFort Worth, TX 76116
(@ I-30)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Fort Worth, TX 76116
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
-
Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
-
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
-
Propane
Propane service delivered straight to your door!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
My rental was not at the location. No one was at the location. When someone finally arrived they were rude and couldn't find the reservation. There were no trucks there. Had to call customer service and was sent to a location further away. Second location poorly staffed. Hard to find the truck. Original truck was switched in the middle of the mobile prowess. Horrible experience. I want a refund. It took an extra two hours of my time to get the truck and pushed our timeframe back for moving out of our apartment.
Amy A.- Rating:
- 5.0
Super nice staff and hardworking.
THOMAS S.- Rating:
- 5.0
Drop was done after hours.
STANLEY EDWIN C.- Rating:
- 1.0
I worked with 2 different members of stuff and both were very rude.
STELLA E.- Rating:
- 5.0
Great staff
STEPHEN K.- Rating:
- 3.0
Make sure the cup holders aren't used as ashtrays by previous renters and not given out on E and reimburse people who return the trucks with more gas.
Daysha E.- Rating:
- 3.0
It took a long time to get my rental although I had come in previously and filled out a reservation. There were not enough people working the counter. The process to return the equipment was fast and easy. The rental rate is also misleading as the per mile charge is high.
RICHARD W.- Rating:
- 4.0
Had great equipment selection and friendly customer service. I had a good experience overall, nothing to complain about. When the service desk chose the truck for me, they gave me a truck that was stuck behind other trucks... I'm sure this happens from time to time with so many other trucks; and they were more than happy to come repark everything. But it did cut into my rental time and my schedule by a few minutes.
ZACHARIAH H.- Rating:
- 1.0
This is the ONLY business in Texas that still forces its customers to wear a mask. The employees are rude and demanding. I will not be visiting again.
Beau S.- Rating:
- 5.0
Truck pulledbadly to the right
JESSIE W.- Rating:
- 1.0
Overcharged us $29.00 for fuel charge despite us refueling to the original amount. Asked someone call us to discuss but did not receive a call so we will be protesting the charges.
KIMBERLYN K.- Rating:
- 5.0
The staff was very friendly and professional and made the process simple and fast.
JOHN C.- Rating:
- 5.0
Had to keep the truck day was not my fault Icky an extra
RONALD B.- Rating:
- 5.0
Be nice if it were open later, but we have gotten the return system to work every time but one out of three. The website would not work for the return and cost us $20. It was on the 8th truck we rented from UHaul so we know how to do it. Grrr. Five trucks from Bastrop, TX and three in Fort Worth.
MARY B.- Rating:
- 2.0
An employee explained to a customer that he couldn't walk in the office without a mask. That employee was not wearing a mask... You can't expect people to wear a mask when the employees are not wearing one.
TRAVIS B.- Rating:
- 5.0
As we were new to the area it was a bit difficult to find. But once there, everyone was great. The guy who helped us was THE best. It was some of the best service, specially after driving for several days. We were in and out in no time.
Celso P.- Rating:
- 1.0
U-Haul should make the meaningful assurance requirement more clearly known prior to pick up at the store location. I reserved my truck a week in advance of my pick up and this requirement was only made CLEAR at the counter at the time of pick up. Coldly telling me I need to give a number of a friend or loved one RIGHT NOW and have a stranger RUDELY cold call them without warning is not good customer service. If I didn't need the truck to pick something up I would have left the store. And then to have to keep going down my contact list because there wasn't an answer by my contact...RIDICULOUS! And in front of other customers....handing out personal info?!? If I had warning it wouldn't have been as bad. I could have asked permission and scheduled the calls. At the very least, I would have been prepared to be TREATED LIKE A CRIMINAL when I arrived to pick up my rental. The experience was infuriating. U-haul needs to get with the times. People don't answer their phones anymore unless they know who is calling. This is the last time I use your services. You SUCK!
DANIEL C.- Rating:
- 5.0
The two gentleman handling my return were very friendly and helpful. I enjoyed talking with them as they examined the truck and completed my rental.
Emily C.- Rating:
- 5.0
The lady at the desk was a little rude about wearing a mask..... I didn't have one.... she could have been a little more polite about it... not yell across the store that I wasn't wearing one...
MICHAEL B.- Rating:
- 5.0
Very nice
Gilbert S.- Rating:
- 1.0
Manager was an ass about mask ! I will not be renting from that location anymore .
ALLEN J.- Rating:
- 3.0
After using 24/7 check in I will never use it again if possible. After checking in I was surprised with having to give a backup number for them to call and confirm what I don't know. Then, they electronically told me that I needed to check in at the facility. I ended up having to create an entirely new reservation. Lost an hour of a long day. I also had to upload driver's licenses after having done that during the pre-check-in process. During the frustrating time of creating a new reservation my agent was also the mask manager and delayed my frustration further. I finally asked her to focus, let someone else monitor masks and get me out of there. Otherwise, the truck was clean and easy to operate.
teresa N.- Rating:
- 5.0
Everything was great. I dealt with the total people people- The initial counter agent, possibly site manager... very helpful and accommodating. This lot attendant on pick - friendly and helpful. Upon return, it was very busy, and the attendant took time and personalized the experience.
WADE R.- Rating:
- 2.0
Customer service reps at the counter were absolutely rude!
William C.