When I rented a trailer I was up-sold a larger one than I wanted. I was told the size I wanted was already reserved. The one I rented I was told needed to be back in 12 hours because it also was reserved. Needing a trailer I had no choice but to rent what they had. When I returned the trailer less than 8 hours later I noticed immediately the size trailer I initially wanted to rent was still sitting there. In fact 2 of them were STILL sitting there. I feel like I got taking advantage of by not pre-reserving a trailer online prior to renting one.
Trailer Rental & Towing in Fort Worth, TX at U-Haul Moving & Storage of Westside
Moving to or from Fort Worth, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Fort Worth, TX 76116 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Fort Worth, TX
Cargo trailers in Fort Worth, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Westside!
Utility trailers are perfect for towing large or oversize cargo in Fort Worth, TX 76116. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Westside provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Fort Worth, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Fort Worth, TX online today!
Trailer and Towing Supplies
Much faster equipment collection than previous experience. App based return worked well. Is there an app based pickup possible?
location is difficult to get to.
Make the Rubber matting inside the 9Ft local vans removable
I returned the trailer at 4:45PM yesterday to the same location, yet got a text this morning looking for it. I called and the man said the return doesn't show up on his records. I described the woman that checked it in. Should I have been given a receipt? Can you check the on-site inventory?
Liam was very helpful!!
I had a horrible, very racist encounter that I called corporate on. Employee Brian at the Alta Mere location in Fort Worth, Tx said to a fellow employee, â€œIâ€™m not racist but black people are getting all their money from stimulus checks cause of how many kids they have.â€ I confronted him about that, due to the fact that I am white but I have a beautiful half black child (countless black nieces and nephews, my godson is black, my boyfriend and his kids are black, the list goes on of non white people that fill my heart with fullness and happiness). I said â€œif you have to say you arenâ€™t racist then...â€ and he cut me off mid-sentence to say â€œIâ€™m only a little racistâ€... I told him how much of a problem I had with his statement and I said that I feel like I had to report this unprofessionalism to corporate. He said â€œokay thatâ€™s fine. My name is Brian.â€ I was floored. Absolutely floored. There was no apology. There was no sympathy or anything. I was appalled that yâ€™all have people of this standard representing your company. I called corporate and the only thing they did was email the general manager. The GM contacted me to apologize; proceeded to tell me that he was sorry and that was unacceptable. But then the GM proceeded to tell me that Brian probably didnâ€™t mean it in those terms, that he isnâ€™t usually like that, that Brian had asked to go home multiple times that day because he wasnâ€™t in the right state of mind, that Brian was wrong but he thinks he was just joking, and that Brian is a pretty good person. He said multiple times that he wasnâ€™t trying to make excuses for Brian but if you ask me that was excuse, after excuse, after excuse, for his unprofessional, unacceptable behavior. The GM then asked me if I wanted an apology from Brian. No I donâ€™t. I want Brian to learn professionalism and I want Brian fired so he understands the severity of this situation. I was stunned at how this was handled considering the severity of the situation. Appalled actually. Itâ€™s half what he said thatâ€™s bothering me, and half that he felt comfortable enough to say this statement in front of a paying customer just because he assumed I would be okay with his statements due to me being the same skin color as him . Not one employee in there offered an apology, but all employees witnessed situation first hand. If I hadnâ€™t preordered this UHaul, I wouldâ€™ve turned around and left. UHaul would not have gotten a dime of my money. I am so disappointed that you guys allow a person of this mindset to represent your company. He is apart of the problem in this world. I am so disappointed in UHaul, corporate, and the GM. Brian should be fired immediately! Bad day or not, thatâ€™s a mindset instilled in his head, not small talk because you are upset that day. I donâ€™t play about my child and this needs to be handled differently! Iâ€™m upset. I will never return to this location. It makes me wonder how they treat customers who arenâ€™t white. Disgusting. UHaul.... DO BETTER!
Just want to sat Jon is awesome at this location. My wiring for my hitch was experiencing a short and they got it fixed before we left. These guys know how to take care of their customers!
It was extremely easy, and I couldnâ€™t ask for more.
Friendlier cashier. Young man seemed irritated to be there and gave minimal info about transaction. I had to ask a guy in the parking lot where the unit was and how do I get my extra blankets.
There were 2 main problems. First, the truck had two leaks in it and there was rain that day. I asked if we were supposed to do a walkthrough before leaving and the worker said no I was good to go. The second big problem was returning after hours. I used my phone and followed the instructions but was never prompted to take pictures and it never really confirmed the check in. The website wasnâ€™t functioning properly and so I just turned the key in and was charged the 20 dollars. Totally bogus. Not very pleased with this particular experience. If youâ€™re actually reading this, we would very much appreciate a 20 dollar refund since we brought the truck back in good condition way before the needed time and attempted to use the website to check it in ourselves to avoid the fee.
They were quick, efficient and helpful.
UHaul team was well organized, COVID-safety minded, and very helpful to quickly assist with my online reservation, installation of trailer to my truck hitch, and return/removal process.
Only one person working the lobby while 5 people were in line. Would not let me in until everyone with a reservation was helped. Had to go back to my vehicle to make an online reservation. STUPID IS AS STUPID DOES.
Appliance dolly was not in top shape
I had a few problems with this rental. I reserved a van from the University location. I then received a change in reservation to the Alta Mere location. This was not only inconvenient, but I then had to pay for the additional miles. I should have had the mileage subtracted. Then I was unhappy to see that none of the staff were wearing facemasks. This shows a disregard for the safety of the clients. If covid spreads through their staff, it will be all over the rental equipment.
Had roaches in truck.. cleaned out by customer
Fantastic stuff! Everybody was very nice and helpful making for a smooth and easy move. Thank you so much for your help!
Staff was very friendly and helpful.
Have used this location several times, always friendly and fast
The staff at the Alta Mere location was extremely friendly and helpful. I would highly recommend this place to anyone needing any type of U-Haul service.
Both people at both points were extremely nice and the trailer was easy to haul. Just a pleasant experience in every regard.
The check out process was a little hectic and unclear.