Le client n'a pas laissé de commentaire.Devin M.
Customer Reviews for U-Haul Moving & Storage of Westside
Pour nous contacter
Fort Worth, TX 76116
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ANTONIETTE S.
Le client n'a pas laissé de commentaire.tatum S.
As always, the customer service at this location was excellent. Super friendly people and on the spot with equipment. Thank you for making it easy.Timothy W H.
The trailer was very odd from any I've rented before. It had an extremely heavy tongue which made it very difficult for a single female to manhandle it. It would be helpful if uhaul could match the weight of the tongue to the end user. I'm sure men wouldn't have any issues with getting it in & off the vehicles but it was way more than I could handle myself. This isn't the 1st uhAul I've rented but it was by far the heaviest tongue weight of any to date.CAROL W.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Truck had dead battery I would say maybe check the vehicles to make sure they're working properly before customer gets thereTOMMY P.
Le client n'a pas laissé de commentaire.JULIO M.
Nothing y'all are excellent.Wenda P.
Le client n'a pas laissé de commentaire.JAMES K.
We waited a long time but it's understandable with the way some things are now I was pleased with the service and the notifications I received while waiting on the parts I won't to thank all involved Thank you Alfred lindersAl L.
on the passenger side of the cab of the truck, the u-haul company might install a handle above the window foe a person riding in the passenger seat. also, i have a large mug that i drink coffee of and there was not a place i could set the mug so i had to keep buying coffee in the paper cups with lids that never stay on so i kept spilling coffee over myself and the area of the cup holders.JAMES WESLEY A.
Le client n'a pas laissé de commentaire.Loretta S.
Great ThanksDAVID L.
Le client n'a pas laissé de commentaire.JACQUELINE ANN B.
Le client n'a pas laissé de commentaire.Andrew G.
Nothing, Everyone there has always been helpful. I have used this location a few times throughout the past 20 years and they have always been good.SEAN H.
Excellent service à la clientèle. Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them highly.SVETLANA H.
The van I rented tires where not aligned. They need to be checked. I tried to return after hours but the internet was picking up my location even when location was turned on.Victoria P.
The girl at the counter was rude. sorry, i should have writen her name down. i do remember her name tag said owner under the name, yea right. Next time I will use a diferent location. wasnt comfortable with the experience at all.WILLIAM SCOTT P.
I was charged for 187 miles and there's no way I went more than 40.ALEXIS W.
Le client n'a pas laissé de commentaire.BRODY C.
Would have chosen another drop off site due to storage!!billy W.
Nothing. Very impressed with facility, and attentive service.Michael M.
Great in every you can be in a company. Overall experience was excellent customers service is excellent people were awesome!!!VALENTINO M.
Le client n'a pas laissé de commentaire.ERIC S.
You scheduled me for a Sunday. I show up and you say we don't do wiring on Sunday. So why did you make the appointment for Sunday. Then, while I am there, you schedule me for Monday. I come back and you say we don't do wiring on Monday. WTF. Finally you schedule it for when you do wiring and you charge me for what I have already paid for. Again, WTF? Please Call Gary Perl at 970-371-0181 and lets get his resolved.Elise P.
Le client n'a pas laissé de commentaire.DAVID N.
Every encounter with staff and location have been excellent! Great service and leadership!!!Ernest K.
Entire wheel holder on the car dolly came off and damaged the exhaust on the car.KOURTNEE M.
Le client n'a pas laissé de commentaire.Lyle G.
Le client n'a pas laissé de commentaire.RANDALL B.
Just wish person before me hadn't smoked in the pickup as it was very strong odor of cigarettes But guess you can't control that when renting out equipment Service was excellent Vehicle ran well Was fast service both to pickup and to drop offCAROLYN H.
Le client n'a pas laissé de commentaire.carl W.
Le client n'a pas laissé de commentaire.Tabitha C.
Le client n'a pas laissé de commentaire.montgomery T.
Contact less pick up did not work. When I went inside to let them know it wasn't working I was treated like a common criminal. The boy was very rude and required two personal references. This is completely out of line. I will never be back.LORI C.
Le client n'a pas laissé de commentaire.SHIRLEY S.
They always over chargeJOSE R.
Le client n'a pas laissé de commentaire.ASHLEIGH L. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT L.
Le client n'a pas laissé de commentaire.Mary H.
Mark was excellent on both pickup and return. Friendly, efficient, and professional.Mike M.
availability of van and pick up vehiclesHector C.
Le client n'a pas laissé de commentaire.Richard M.
Great vehicle well maintained absolutely no problems checking in or out. Will use again.John D.
The truck smelled so bad it was unreal. The office was very hard to find and when I finally found it, I had about 15 mins until closing time and the guy working the desk was extremely rude. When I finally got the truck and got it loaded and hit the interstate to go with it, the truck ran good for maybe 15 mins then it started acting crazy and backfiring and just ran like shit. It would only go about 45 mph without bucking and jumping all over the road. Overall terrible experience and I will probably never rent another uhaul EVER.Jeff T.
Le client n'a pas laissé de commentaire.KANDICE K.
needed extra miles after i left the lot. could not get it. your system wont allow it. not cool.ANDRES GUILLERMO F.
I made several trip with load about 2k pounds and the trailer was wondering across the road at speeds above 60. It made for long trips. I distributed the load near the front of the tongue and only helped a little. I was suprised I did not get a ticket over the several days.JAMES L.
Le client n'a pas laissé de commentaire.Tommy S.
Le client n'a pas laissé de commentaire.CHARLES B.
I would like to say that despite the previous customer screaming expletives at the person behind the counter because their truck broke down, I was still greeted with a smile and professionalism even though they were clearly stressed by the aforementioned previous customer. I had a pleasant experience and had no issues with my rental.DAVID W.
Le client n'a pas laissé de commentaire.Rafael R.
Le client n'a pas laissé de commentaire.TIMOTHY M.
Le client n'a pas laissé de commentaire.Amarilys V.
it was a very good experiencePatricia L.
Le client n'a pas laissé de commentaire.JAMES J.
Make online check-in and vehicle return easierâ€¦ The in store associates were helpful and efficientâ€¦thank you.James G.
The installer went out of his way to take care of my installation. Great job!!TIMOTHY B.
Le client n'a pas laissé de commentaire.CHARLES P.
Staff was friendly and knowledgeable and got me in and out quickly. Had a great conversation about disc golf, too! thinking of trying it out, haha!Ricardo R.
Le client n'a pas laissé de commentaire.Tori M.
Le client n'a pas laissé de commentaire.Rogelio Z.
Le client n'a pas laissé de commentaire.Alisha L.
Le client n'a pas laissé de commentaire.Stephanie W.
easy transactionTodd C.
Le client n'a pas laissé de commentaire.Larry W.
Le client n'a pas laissé de commentaire.KEVIN C. | Premières impressions
Le client n'a pas laissé de commentaire.Dana R.
Professional service.DONALD V.
Le client n'a pas laissé de commentaire.WILLIAM H.
This location has always been professional and extremely quick at having the equipment ready even if I'm a little bit early! They are always extremely busy every time I have been there but they always have everything ready on time!Robert B.
Le client n'a pas laissé de commentaire.JANICE C.
Le client n'a pas laissé de commentaire.ABEL T.
Le client n'a pas laissé de commentaire.DARRON J.
Le client n'a pas laissé de commentaire.Rachel R.
The truck was a bit dirty, didn't feel clean to me. I went and cleaned it myself. Staff is nice, I just felt like they didn't clean this truck well.zalina M.
Very courteous and helpful employees. Easy to find location, easy to get into and out. We were very impressed!NIGEL F.
The guy at the desk was no help at all. I told him I was from out of town & w appreciate it done ASAP- he said â€œsorry, could be 4-5 hours. We'll let you know when readyâ€. So I went to the installer and he put me next in line a finished me up in about 30 minutes!!Dennis M.
Le client n'a pas laissé de commentaire.KEITH M.
Le client n'a pas laissé de commentaire.TEDRIC R.
Le client n'a pas laissé de commentaire.Lori S. | Expérience générale
Le client n'a pas laissé de commentaire.MELISSA C. | Premières impressions
Le client n'a pas laissé de commentaire.COLE DAVID K.
Le client n'a pas laissé de commentaire.JAMES J.
Le client n'a pas laissé de commentaire.Paula A. | Expérience générale
Le client n'a pas laissé de commentaire.SUSAN P.
Le client n'a pas laissé de commentaire.RICHARD H.
Le client n'a pas laissé de commentaire.ROBERTO M.
Le client n'a pas laissé de commentaire.Charles T.
There were sketchy people working there and definitely sketchy people renting from them. My vehicle smelled like old socks and was out of alignment. Not a good experience.KELLY H.
Le client n'a pas laissé de commentaire.JAY B.
Le client n'a pas laissé de commentaire.Caitlin P.
Le client n'a pas laissé de commentaire.ONIKA T.
My experience was excellent. Friendly personnel, knowledgeable and professional. I drive past four other dealerships to get to this location because of the fast and professional service at this location.DONALD H.
Well manned. Drop of was super easy.KAREN J.
Ask for the destination and let the customer know if there is one in the town, and where, so they can return it there.LORREN M.
Everything was great and everyone I spoke to was very helpful and nice.DONNA P.
Listen to customer for the time they request to have the truck for.PAUL W.
Le client n'a pas laissé de commentaire.DANIEL T.
Le client n'a pas laissé de commentaire.TAMMY M.
very nice and helpful, employees take care of your needs professionally and courteouslyMICHAEL V.
Winter was terrific- professional, efficient, innovative, solution oriented and she provided exceptional service .Elizabeth P. | Premières impressions
Le client n'a pas laissé de commentaire.MARTHA M. | Expérience générale
Le client n'a pas laissé de commentaire.Paula A. | Premières impressions
Le client n'a pas laissé de commentaire.Claret S. | Expérience générale
Rates were an issue and not disclosed well.Dean E. | Expérience générale
Le client n'a pas laissé de commentaire.Lori S. | Premières impressions
These guys never disappoint.Love it here.Very friendly staff.Have no problems checking in or out.Truly awesome serviceCORINNA L. | Expérience générale
The general manager Jon was excellent in customer service, assisting with issues & accessibility. He quickly resolved an issue of an outside door lock change at building two. I've rented there off & on for 11 years multi units. He was great.VICKI C. | Expérience générale
Le client n'a pas laissé de commentaire.bryanna n. | Expérience générale
Le client n'a pas laissé de commentaire.DANIEL A. | Premières impressions
Le client n'a pas laissé de commentaire.Josue G. | Premières impressions
Le client n'a pas laissé de commentaire.FRED S. | Expérience générale
Le client n'a pas laissé de commentaire.CHARLES D. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin P. | Expérience générale
Everyone was very helpful. They were so busy and still patient with their customers.Claret S. | Premières impressions
Le client n'a pas laissé de commentaire.glen d. | Expérience générale
First friendly Uhaul Staff everRobert L. | Premières impressions
Le client n'a pas laissé de commentaire.James G. | Expérience générale
Le client n'a pas laissé de commentaire.NICHOLAS H. | Expérience générale
The staff were above and beyond accommodatingDoug J. | Premières impressions
Great experience and great equipment.Jorge D. | Premières impressions
They was very helpful and quickly got me in and unloading the truckMARK B. | Premières impressions
Le client n'a pas laissé de commentaire.sid m. | Expérience générale
Le client n'a pas laissé de commentaire.Nelson O. | Expérience générale
Le client n'a pas laissé de commentaire.hannah b. | Expérience générale
I was a day late on my reservation for a large unit. I drove half way across the US and had a issue which caused that delay and when I arrives at the facility I was told that my unit was given away. First of Ll that makes no sense. If I booked a hotel room for a month and was a day late it would not matter, I would simply have one less day. This has forever changed my opinion of uhaul and realize it's just another evil corporation. The salesperson at the desk was rude about it and offered no solution for me. I had to ask him, "how can you help me now" because he offered no options...until I asked. I was given a tiny unit that made I had to pack completely which made it nearly impossible to ever get anything I needed without unpacking all the boxes each time I needed to find something. Not to mention the smell of toxic poison was so strong that I would lose my sense of taste after being inside for more than 10 minutes. I can't help but shake my head when thinking of my experience.Justin F. | Expérience générale
Le client n'a pas laissé de commentaire.Delores W. | Expérience générale
I was happy with what experience I had with themLarry W. | Expérience générale
Le client n'a pas laissé de commentaire.Latassa F. | Premières impressions
Some of the staff could use a little more training in overall customer service. MerciSarah P. | Expérience générale
Le client n'a pas laissé de commentaire.Marya A. | Expérience générale
Paid almost 300 $for a 10-foot truck I feel like I got screwed on that overdraft my bank account I'm not very happySANDRA Y. | Expérience générale
Overall a good experience and successful move/storage cycleIkaria S. | Expérience générale
I NEVER moved into the unit. I've emailed 3 times explaining I never ever located the unit bc I have to have a drive up unit, because I have a bad back. I did reserve & did use a storage facility the UHaul customer service lady reserved for me. I rented 2 different moving trucks that I never used because I became very sick & wasn't able to do anything but rest. I just wished I would get a reply from the storage communications the same day I signed for the unit & again a few days later. If anyone reads these, can you please advise of your storage policy & cancellations. I certainly would appreciate it greatly. Thank you! Respectfully, SRBSheila B. | Expérience générale
Le client n'a pas laissé de commentaire.OLGA LYDIA R. | Expérience générale
Liam was great!derrick C. | Premières impressions
Le client n'a pas laissé de commentaire.SANDRA Y. | Premières impressions
Le client n'a pas laissé de commentaire.Johnathan A. | Premières impressions
The hall was well lit, however very difficult to see in the storage unit. Overall was very good and everything was in great shape when we got it out and moved to my new home.Carole E. | Expérience générale
MerciMarsha A. | Expérience générale
First storage I got sold to Me straight said has holes don’t sell unit went in had to pay to get a outside unit instead we start to open it and move in realize holes in the wall and another red tag says to not sell unit has holes in it by this time office was closed had to move into a 125$ unit just to have holes in there no lock with a key had to go buy one organization and communication to the units would make a huge difference in this experience.Stephany M. | Premières impressions
Le client n'a pas laissé de commentaire.Dwight S. | Expérience générale
My daughter did the booking of the storage and U-Haul online. Unbeknownst to the both of us we rented a locker as well as a small storage truck. The small storage truck was able to move all of her belongings from a one bedroom apartment the problem came in when we realized at 8 o'clock at night that she rented a locker instead of an actual storage room! Young lady who gave me the keys told me to look for the number on top of the truck and pretty much nothing else I drove around in circles trying to figure where 1546 was 26 and after driving around three circles I figured out that it was in the inside yet so knowing that I had to keep the hall for a longer time and speak to you are represented online who was very helpful and saved my impression for the storage facility the managers I spoke to secondly was very helpful as well but there was a customer service rep or cashier named Liam a young girl not very helpful At all her service was very very unserviceable it was as if I was bothering her she spoke very low and didn't greet me when I came in like when I came in the second time and was greeted upon arrival.Leah H. | Online Move In
Very friendly staff and helpfulNICOLE Z. | Premières impressions
Le client n'a pas laissé de commentaire.Gennifer S. | Premières impressions
Le client n'a pas laissé de commentaire.scott v. | Expérience générale
Le client n'a pas laissé de commentaire.Trina S. | Premières impressions
Le client n'a pas laissé de commentaire.Randall F. | Premières impressions
Everything was great from Dallas to Fort WorthDANYELLE R. | Premières impressions
Great service keep up the good workMarcelo H. | Premières impressions
Le client n'a pas laissé de commentaire.amanda w. | Premières impressions
Le client n'a pas laissé de commentaire.Debra G. | Premières impressions
Le client n'a pas laissé de commentaire.Moroni O. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT F. | Premières impressions
The staff are always friendly and helpful. Always polite and courteous. I really appreciate this establishment. Merci.Marie P. | Premières impressions
Le client n'a pas laissé de commentaire.Jeff K. | Premières impressions
Very well organizedlana h. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICK G. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!