Évaluations des clients U-Haul Moving & Storage of Weymouth

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Weymouth

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Charles G. le

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The service was horrendous. Beyond waiting over 40 minutes with only 2 people in front of me, the actual customer service was deplorable. The name of the employee that handled my contract was tramaine newberry. There are too many terrible parts of the experience to list, but here are the most egregious. Saying f*ck multiple times during the interaction, including in front of my 2 and 6 year old daughters and wife. AND also saying it to his colleague calling him a motherf*cker. Attempting to charge me after I had already completed the pre check in online and my card had been charged. After explaining I had already paid, he said "look man, this is how we do it. Just swipe your card". He insisted on this even after I showed him the charge on my credit card LIVE STATEMENT, for the exact amount that he was attempting to charge me. He argued with me that it was just pending and not really a charge. Another colleague had to come over and correct him. I am beyond dissatisfied with the service I recieved. Disgusted, degraded, disrespected... there aren't enough words to describe the experience.

Dana B. le

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The staff their is unprofessional, not trained, and a complete nightmare. I rent there only because it is conveniently located and I can usually get the equipment I want. However even with an advance reservation it literally takes me over an hour to get my equipment after they fumble through the contract process. I have to mentally prepare myself before I go to try and not get aggravated but every time it’s the same damn thing,

Cynthia L. le

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Le client n'a pas laissé de commentaire.

Stephen R. le

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Le client n'a pas laissé de commentaire.

Vincent B. le

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Nice to have people behind the counter helping with the rental and return process Don't change a thing

Charles B. le

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If you don’t rent 5’x10’ , take them off your website. It’s intentionally misleading.

Michael G. le

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Le client n'a pas laissé de commentaire.

Michael N. le

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Le client n'a pas laissé de commentaire.

Jerome W. le

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Went well, workers were helpful!??

Thomas W. le

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Very smooth process. Excellent business.

James T. le

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Perfectly as expected

Steve K. le

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I rent at this location from time to time over the years, this location is great, the people here are great too!

George F. le

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Le client n'a pas laissé de commentaire.

Katherine H. le

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Customer service was very nice matt when I pick up the truck and a lady didn't get her name .when I drop off. Thank you .

Roger S. le

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Le client n'a pas laissé de commentaire.

Edwin P. le

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Great experience.. Great customer service... Staff very knowledgeable and working at a high pace... Two thumbs up!

Rith M. le

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Le client n'a pas laissé de commentaire.

Mitchell D. le

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It takes forever the rent something. U guys need to update your computer systems. I was only renting an appliance dolly. It took 20 min to get everything processed. Terrible. I only rent from U-Haul as a matter of last resort. The staff was very nice though. If you want more business u need to speed up the check out time. I can rent a a 30k at national in 5 min but it takes 20 to rent a 200 dollar dolly from u guys. What the heck. ????

Suganth A. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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Quick and smooth, compared to a few years ago!

john R. le

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Le client n'a pas laissé de commentaire.

Wallace M. le

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Le client n'a pas laissé de commentaire.

Lloyd S. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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Probably should hire employees who care more about that jobs. As well as have value for their customers. I’ve been to this U-Haul three times once for just boxes, then a pick and last a 15’ truck I would never go back. Waste of my time and a line of angry people each time. Waiting 45 minutes each time I have come here never again.

David D. le

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Truck had a 2wheel hand truck installed with a bag of blankets above it attached to wall even though I had blankets and my own hand truck. I would not rent again unless Uhaul removed those items. They prevent you from fully loading the truck.

Kathy D. le

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Not a thing...perfect

Michael D. le

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Le client n'a pas laissé de commentaire.

Charles V. le

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Not a thing! Your on your A game! Staff was over the top nice! If I owned a business, I’d want them on my team! Keep up the good work!

Ralph J. le

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The person that processed my rental was also very helpful in securing trailer.

Douglas S. le

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Le client n'a pas laissé de commentaire.

John M. le

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Both Dorothy and Tom were excellent, professional and very courteous. I’ll be back!

Edward M. le

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The staff Denise and Tom were great. Efficient and helpful.

Anthony V. le

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The service was excellent. The sales representative was courteous, helpful, and professional.

Kevin Q. le

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There are only 8 customer parking spots in that huge parking lot!!!!!! Increase customer parking! Telling people to park @ Lowes down the street then walk back to get a truck is RIDICULOUS!!!!!!!!! Then you have to drop off the truck then walk back to Lowes to get your car is beyond RIDICULOUS!!!!!!!!!! The workers are very nice and apologetic for the inconvenience.

Backriver C. le

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Everyone was very helpful!

Michelle L. le

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The customer service was excellent. Great experience!!

Jennifer T. le

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I love Erica

Deborah H. le

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Dorothy was wonderful to work with. She took her time, reviewed the contract and answered all my questions

Michael B. le

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Best U-Haul experience I have ever had, superb! Every aspect of the service, equipment & facility was buttoned down & customer friendly.

Gerard N. le

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The employees were just so proficient and helpful in making sure I understood everything.

becky r. le

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The centralized call center messed up our reservation and promised a 40' parking space that wasn't available. Dorothy helped us and made it right and now we're having a great weekend. Thanks!

mark w. le

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I visited on a Sat. met with Dottie/N. Weymouth and was holding a storage unit/van for me the following day sun. I showed up and nothing was in system????

marion c. le

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Fantastic

stephen o. le

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THANK YOU FOR EVERYTHING.

John S. le

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Great facility - no issues at all - would recommend highly.

John S. le

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Tom Thank you and your staff for all of your help today (5/15/19 - you all go the extra mile and it is very much appreciated. The space you provided for us was/is Perfect! John

Gerald T. le

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Tom is professional, courteous and very helpful. He is a great ambassador for the brand.

Timothy A. le

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such nice people and they do things well!

CATHERINE F. le

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I had an excellent experience with this facility. It is clean and convenient, and the staff generally was very helpful when needed. Checking in and out of the unit was quick and easy.

Francisco A. le

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Good job Uhaul stuff.

june j. le

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Thanks!

Ruth L. le

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Although I had reserved a storage space and had advised as to the content of my 26' truck, there was no storage space large enough upon my arrival. I moved from Dallas to Weymouth - disappointing!

steven s. le

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U-Haul Bridge St Weymouth are the BEST. Professional, helpful, clean and secure. I had a temp need that turned into a longer term and all went 100%, . Excellent value. Thank you.

robert m. le

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Dorothy O' Neill, Aaron Ortiz and Mgr. Tom Hamilton have always been supportive and professional whenever they assisted me

michelle r. le

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Great experience!

Joyann L. le

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It very busy place

kerry a. le

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prompt service and very professional!

JOHN S. le

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Friendly people. Can get very busy at times.

Sara W. le

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Need more organization on booking are storege.

SALLY S. le

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A big mix-up in communications let us to be complete by 10:45 p.m. and not at 2 p.m.