Giving 4 stars as there were no light into the storage unit. Had to use the torch to search through the stuff. There should be light for individual storage units

Moved out of state.

Everything went really well. You helped to calm my nerves when I first saw the unit. I did not think that what I had in the truck would fit the unit. You assured it would. It DID. Everything worked out really well. The only issue that I had was with the pass. It sometimes, many times took two or three swipes to work. It hardly ever worked with one swipe. The card is an excellent way for us to access the stuff we have in storage, and you had equipment to help me move the volume of stuff much more easily. My only issue is the swipe card. It almost always took 2 or 3 swipes to open the door. Everything else went very well. All of my stuff in storage was well kept. I already had a UHaul lock for the space that I got from last time using you folks. That worked out really well. Thank you for what you do and how you work with the people who use your service. I came at 2 different times when you had a high volume of customers, but you folks handled each and everyone of us with respect and gave us time so we felt like we mattered. Great job to all the staff people.

Yesterday was a very busy day. I am glad I made reservations. Everything worked out really well. Staff were pleasant, friendly, and took the time I needed to figure things out. The truck worked well. When I got back I had doubts my truck load would fit into the space they reserved for me. They were right. Everything worked out really well. The staff were very supportive, and I was able to unload the truck and put everything into storage. Everything worked out really well. Thank you.

first time ever storing anything with uhaul. Does not explain well how to get in to building, even with checkin online it wouldnt allow me in so i had to find a staff member. He was very busy with trucks/phone/ other customers since he was only employee there. When i went to put more items in storage it said access denied since i didnt check out, but not explained anywhere that i saw how to do it.

Mr Lee was very informative and helpful

Great customer service and helpful staff!👍

Communication with management was poor at best. improper billing and no one knowing what is going on helps to fuel a fire of inconsistency and extremely poor customer service. I would not recommend this specific location to anyone.

I was extremely disappointed with today’s experience. I always use uhual for my moves and never had such a bad experience before. The Weymouth facility was understaffed and one staff member wasted one whole hour of my time by not giving me my storage unit keys when I went to pick up the truck. I had to pay my movers extra for the wait time. When I asked questions about my storage unit he seemed clueless also reluctant to show me my unit. He also would waste time flirting and joking with customers . Ridiculous

JD was super helpful and very friendly!!

JD in your Weymouth Ma facility is super friendly and helpful.

My visit to Weymouth MA., location was very nice. Turmaine & Matt, were so very helpful, pleasant, personable, funny, professional & both have a wonderful sense of humor, 2 great employees!

Great service

I have used U-Haul for several years. It has always been tremendously proactive and the staff is always been incredibly helpful I continue to use you for a larger storage unit. Will highly recommend y

Quick, easy and the staff was super helpful.

Phillip provided amazing customer service.

Waited 1.5 hours before I was even looking at a storage unit. The unit size that I reserved was not available, so clearly there's a disconnect between actual inventory and the reservation platform.

I was comfortable knowing that my unit was temperature controlled and was very secure.

Uhaul was very accommodating and a big help to our moving.

No comment

Agent was thorough, helpful, and friendly.:

Elevator never worked on both occasions of me moving in and out of storage unit. Asked for help and lady that was sent went to customer service area not storage area.

Everyone was very helpful!