Customer Reviews for U-Haul Moving & Storage of Weymouth

3 540 évaluations

666 Bridge St   Weymouth, MA 02191
(Rt 3a)

(781) 331-4050

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(781) 331-4050

666 Bridge St
Weymouth, MA 02191
(Rt 3a)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian T. 
Évaluation :
3

The check in process was unnecessarily long.

Robert O. 
Évaluation :
5

The rental process was very smooth. It helped to be able to do everything online prior to going to pickup the vehicle.

Mary B. 
Évaluation :
5

Great staff at this location. Friendly, helpful and attentive to the customers need. A++ experience with two truck rentals there in the past two weeks.

John H. 
Évaluation :
5

Let them know ti tirn off the TOW/LOAD Light

Sean W. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Samantha M. 
Évaluation :
5

Wow the guys were more than helpful ! They went about showing every detail ! What to be careful about and what to keep an eye on ! Some tips on backing up too! They were terrific! Better give them a raise before someone else offers them more money

Robert J.  |  Premières impressions 
Évaluation :
5

JD and his team were incredible. Very professional and a well run store. They were organized and some of the best folks I have work with in years. I can't say enough about what a wonderful experience I had at UHaul, Can't wait to work with them next year,

ISIDRO H. 
Évaluation :
5

The manager is outstanding. Very helpful and friendly. Excellent customer service.

Vincent H. 
Évaluation :
5

Manager and Staff were excellent, The Mgr should get a promotion..the man works hard, friendly and knowledge able..happy to go there. j.P. LaPierre

JEAN Paul L.  |  Premières impressions 
Évaluation :
5

A

NOEL I.  |  Premières impressions 
Évaluation :
5

super easy and helpful.

joel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcellena C. 
Évaluation :
5

The manager John.. I have met him several times. He is on top of his business...always friendly. He is a good manager....hope uhaul appreciates a great employee.

Gary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHAN L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID F. 
Évaluation :
5

The Weymouth location was accommodating and the manager/supervisor in charge was very helpful! This means a lot after I had a bad experience confirming details with the U-Haul Quincy location on Southern artery. Eddie was rude and canceled my friend's ( Joel Krikorian) reservation over the phone. I was shocked but I was able to make reservations at the Weymouth location under my name.

Carla M. 
Évaluation :
5

Thank you JD YOU MADE MY DAYS BRIGHTER GREAT STAFF

Morrele P.  |  Expérience générale 
Évaluation :
5

This was a pretty great experience. This made moving so much easier. To be honest I hate driving, so the thought of driving a huge truck was terrifying to me but using a ubox was a great alternative. it made my move so much easier and less terrifying.

Kurtis R. 
Évaluation :
5

I dealt with the General Manager JD, he provided great service and was very friendly. He made me feel like I was his only customer.

Daniel G. 
Évaluation :
1

See above

JAMESRALPH H. 
Évaluation :
4

Slightly shorter wait time

JAMES K. 
Évaluation :
5

No suggestions. The staff were very accommodating and professional

DOLORES S. 
Évaluation :
4

Couldn't check in from mobile, so had to stand in line anyway.

Gerard D. 
Évaluation :
5

Tramaine was an outstanding guy. The guy went above and beyond with a good attitude. The website reservation had me running around to three different locations to pick up a truck where none of them had it. Tramaine heard my story of the morning and set me up right away and got me out of the door quickly for my move! That guy deserves a raise and a lot of respect.

Gregory C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIE L. 
Évaluation :
5

NOTHING

Kevin P. 
Évaluation :
5

Staff and manager here are very friendly and helpful. I love using this place. Easy in/out service

MICHAEL M. 
Évaluation :
3

The first truck we picked up the stearing wheel had a lot of give to it, and when putting into gear and then into park there was a huge clicking noise. Decided to return it after 5 miles of driving it realizing we could be endangering our lives with possible others since we were driving highway. The guy that was there had a personality of a wet noodle as in really not wanting to be there and it showed on how he didnt say much or smile or make a comment like "Oh I'm so sorry I will take care of that right now."

MICHAEL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L. 
Évaluation :
5

as a repeat customer Jon has always gone above and beyond to accommodate my rental truck needs.. always courteous, always friendly, always right there to take care of business!!

John R C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

Used the on line could not have gone better . Person at the loaction was great !!!!!!

Steven D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin W. 
Évaluation :
1

I received a call the day before the reservation to confirm my rental and was told a truck would be ready at 9am; they overbooked reservations and I had to wait until they cleaned a larger truck (there were no 20' trucks left like I reserved, gave me a 26' truck instead). Didn't end up leaving with a truck until 11am.

Christopher B. 
Évaluation :
5

Very friendly, helpful and professional staff

James P. 
Évaluation :
5

Very organized and quick.

David L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pierre T. 
Évaluation :
2

The people at the front desk were fantastic, super nice and helpful. The part that made our experience really forgettable was the fact that we were charged 25 $dollars for not folding the blankets when we returned the truck. I imagine that such requirement is in some part of the small print in the contract, but it is clearly a fee designed to take advantage of the customer. You guys were able to accomplish that objective but at the same lost a future customer

JUAN Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

This location wasn't what I had selected but everything was fine here.

JEAN M. 
Évaluation :
5

The gentleman who assisted me when I checked-in was exceptional. He was professional, friendly and his customer service is off the charts. You should be proud he represents your company. Thank you for making this part of moving a stressless experience.

DEBRA D. 
Évaluation :
1

Mobile check in experience was terrible. The truck I reserved was booked and I had to go the the staff anyway. Return was also terrible as the photos become expired as I tried to figure out how to use the site and had to keep taking photos again and again. Tried calling customer service and waited for a long time and still no one responded.

Zixun W. 
Évaluation :
1

Your customer service rep said they were charging me all the miles up front. They charged me 225 $for a 10 foot box truck. I told him I was going 300 miles so they added that in that's why it was 225 $. For some reason my contract says 30 miles so when I brought it back they double charged me so I paid 500 $for use a box truck for one day thank you very much you guys suck I'm done with you

Thomas C. 
Évaluation :
5

Nothing I've never gotten better service anywhere for anything my entire time spent in the store from pickup to drop off was 5 minutes the customer service was the best I've ever gotten your worker's at this location are the best by far you should be very proud of them

dana P. 
Évaluation :
5

The team here is superb, always goes above and beyond to meet the customer what they are, what they need. Great assets to the company and the community. Thanks Jonathan and Jon!

Stephen L. 
Évaluation :
5

Robert organized. Had the reservation and truck ready to go. What a person caring about his new customer.express checking cool and explained do this always. Uhaul wants to make it easy.

JOHN B. 
Évaluation :
5

No improvements needed. Dropped equipment off after hours. Thank you for being there!

MATTHEW E. 
Évaluation :
5

Hire more people to accommodate others when busy

Christopher G. 
Évaluation :
5

The people here were awesome

Cody B. 
Évaluation :
5

By far best experience I've ever had with U-Haul, I will be using this location for every rental going forward

SEAN T. 
Évaluation :
5

The guy who runs the place is cheerful, helpful and efficient

ROBIN K. 
Évaluation :
5

Hated the online reservation process constantly trying to upsell services and products.

kevin P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN F. 
Évaluation :
1

No one was there

Michael N. 
Évaluation :
4

The only problem I had was I was rented a unit that was too small. I was expecting it to hold the contents of the truck I rented

joe c.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
5

Manager was very helpful and personable.

PAUL C. 
Évaluation :
5

Everything was great

ANGEL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Everything was excellent, the counter service

Pablo M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Stephen E. 
Évaluation :
5

The service from everyone we interacted with was exceptional.

ALLEN B. 
Évaluation :
5

Absolutely recommend this location. I rent a vehicle a couple tines per year. In the past, I have used other locations, but not anymore. The customer service provided here is unmatched..I came here the 1st time because the location closest to my home didn't have availability. . While that seemed like a hassle at the time, it turned out to be a blessing.

John F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond T. 
Évaluation :
4

Never enough stuff

Joyann L.  |  Expérience générale 
Évaluation :
5

Nothing it was excellent

Kevin M. 
Évaluation :
5

I'll only rent from this location U-Haul. They are timely, efficient and friendly. I say nothing but good things every time I've done business here.

Barry J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles M. 
Évaluation :
4

Call ahead and do the online registration. This location was busy as soon as they opened the doors.

Edward S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenda M. 
Évaluation :
5

A++

Trevor A. 
Évaluation :
5

Excellent service from the only guy working at the facility. Friendly and competent.

Thomas W. 
Évaluation :
4

They shouldn't tell customer that it's unlimited mileage when that's not true. I was charged extra money too!! Westport was wonderful.

Jennifer T. 
Évaluation :
1

Jonathan and the guys here are great....highly recommend. Been back 3 times.

JULIE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter H. 
Évaluation :
5

John was fast and efficient. He made sure all my questions were answered without me having to ask!!

ROBERT B. 
Évaluation :
5

The local service was excellent, but please wait until after 7 or 8 AM to send this survey. My phone going off at 6:30 AM is too early.

John G. 
Évaluation :
5

Manager gets an A+ for customer service .

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEILA D. 
Évaluation :
5

Excellent service à la clientèle

MARK C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY B. 
Évaluation :
5

Customer service rep was excellent.

JOSEPH F. 
Évaluation :
5

Staff was knowledgeable, friendly and helpful!

Glenda M. 
Évaluation :
5

Jonathan was great made it super easy. And the drop off guy was working after hours and took the trailer right off. Great location if u need to rent.

JULIE B. 
Évaluation :
5

No need for any advice, friendly efficient people, easy reservation setup, quick return.

Alyssa D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RALPH G. 
Évaluation :
2

Personnel were extremely helpful and friendly.

Jeffrey G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave F. 
Évaluation :
5

Could not have been more helpful or professional, just great.

DANIEL L. 
Évaluation :
5

Smooth, great service.

Jeffrey L. 
Évaluation :
3

Almost impossible to lock the unit with the padlock provided. The door to the unit has dropped a little, and the holes do not line-up for the padlock. You have to use a lot of strength to close it. Employee on duty did not seem to care that much.

Stephen E.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHIELA ROBERT P. 
Évaluation :
2

Before getting my uhaul I got an email with the specs saying I could have either a 1 7/8" or a 2" trailer ball to tow. Therefore I brought my 1 7/8" ball to go pick it up. Upon arrival I was told that all of the trailers they currently had at the place were only compatible with 2" trailer balls. Despite the false advertising and information on uhauls part, the uhaul worker made me buy a 2" ball from them in order to make the trailer work. Was very annoying and made me pay more money than necessary.

HANNAH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVAN L. 
Évaluation :
5

Mobil ordering did not work, so we just went inside. It would be beneficial to go through the steps to make sure Mobil worked a day before reservation.

CHARISE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna F.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mitchell B.  |  Premières impressions 
Évaluation :
5

Was there before a while ago and ended leaving because the staff would not even bother to answer a simple question. The person who was there yesterday treated everybody with respect and was very friendly.

Rosa u.  |  Premières impressions 
Évaluation :
5

Manager was amazing. We were stressed when we got there and he alleviate something of it! Funny nice. Very professional. Set me up on automatic payment as unsure when we can get our stuff out of storage. I wish I could remember his name. Bridge st Weymouth

Maryann V.  |  Premières impressions 
Évaluation :
5

Very profesionally run place

GREGORY C.  |  Premières impressions 
Évaluation :
5

Tremaine is great. He was helpful and cheerful and just a quality guy. He's a difference maker, give the man a raise. Cheers, TW

ANTHONYC W.  |  Premières impressions 
Évaluation :
5

Jonathan was the best customer service rep that I have ever had.! He is an incredible asset to Uhaul. And I mean incredible!!!!!! His friendly demeanor, his knowledge were such a big help. He walked me through every step of renting storage and when a larger space was needed he made it happen.

donagh t.  |  Premières impressions 
Évaluation :
5

Tramaine is amazing. He helped me set up the storage unit and then personally showed me how to gain access and use of the elevator. He is a true gentleman and reflects pride in his work.

MICHAEL M.  |  Premières impressions 
Évaluation :
5

JD in your Weymouth Ma facility is super friendly and helpful.

Sean S.  |  Premières impressions 
Évaluation :
5

My visit to Weymouth MA., location was very nice. Turmaine & Matt, were so very helpful, pleasant, personable, funny, professional & both have a wonderful sense of humor, 2 great employees!

Karen K.  |  Premières impressions 
Évaluation :
5

Great service

Keith C.  |  Premières impressions 
Évaluation :
5

Everyone was very helpful!

Backriver C.  |  Premières impressions 
Évaluation :
5

The customer service was excellent. Great experience!!

Michelle L.  |  Premières impressions 
Évaluation :
5

Fantastic

marion c.  |  Premières impressions 
Évaluation :
5

such nice people and they do things well!

Timothy A.  |  Premières impressions 
Évaluation :
5

It very busy place

Joyann L.  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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