Customer Reviews for U-Haul Moving & Storage of Weymouth

3 597 évaluations

666 Bridge St   Weymouth, MA 02191
(Rt 3a)

(781) 331-4050

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(781) 331-4050

666 Bridge St
Weymouth, MA 02191
(Rt 3a)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean O. 
Évaluation :
5

Convenient on-line reservations. Friendly, courteous staff. Clean equipment.

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEANNE W. 
Évaluation :
5

Probably the best maintained truck I've ever rented from uhaul. Also the gentleman who checked me in was very friendly and helpful!

GARRETT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOLLY D. 
Évaluation :
5

Great job

MARK E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle G. 
Évaluation :
5

Nice people

OSAMA A. 
Évaluation :
2

Simply stated, the person who runs this location is a jerk. He makes no effort toward service, and every comment or response of his is basically sarcastic and abrasive.

Richard J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pablo M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Anthony N. 
Évaluation :
5

General manger who was there for pick up was awesome

William K. 
Évaluation :
5

Outstanding experience Management is fantastic Goes above and beyond

DAVID T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan S. 
Évaluation :
5

The guy that works at the counter is super friendly and helpful! Best customer service ever! It is nice to run into someone as happy as he is.

KAREN D. 
Évaluation :
1

Major Issue. Location denied pick up and had to drive another 25 minutes to another location.

QUA T. 
Évaluation :
4

All folks that i interacted with were very accommodating

ANNE B. 
Évaluation :
5

Maybe just getting a receipt before leaving so I know if I put enough gas in it or not. Or just let me know if I put enough in.

BRIANNA D. 
Évaluation :
5

When I picked up my truck on 1/5 the manager and the other person working were so nice and friendly and helpful. It goes a long way these days. Great experience would absolutely recommend this location.

Olivia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN G. 
Évaluation :
5

The manager here provides excellent service. Super nice and friendly. Easy to work with I would not hesitate to rent from this location again.

RAYMOND M. 
Évaluation :
5

Was helped by Jonathan who provided amazing service in the morning and was approached before I even got out of my car to help get the trailer off 10/10

Dylan C. 
Évaluation :
5

Jonathan was more than helpful

tom c.  |  Premières impressions 
Évaluation :
3

Only rated average as we never actually put items inside of storage unit.

Joel K.  |  Expérience générale 
Évaluation :
5

Doing everything right.

BRYAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan D. 
Évaluation :
5

Very easy pick up and return.

Daniel M. 
Évaluation :
5

Tremaine was extremely helpful and knowledgable. He was a pleasure to deal with.

JOHN P. 
Évaluation :
5

Excellent customer service—5 star!

STEVENMATTHEW W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B.  |  Premières impressions 
Évaluation :
5

I use U HUAL fairly often for my business. I have rented various trucks from 3 different locations. In the last year or so, I used the Bridge Street location out of necessity to get a vehicle that my regular location didn't have available. While a bit out of my way, This is the best thing that could have happened. Now that I have been using this location or more specifically JD & his Team my experience has improved from average to amazing. JD always asks what I need and where I am traveling to make sure that he equipment that I selected on line is the right choice. I have always received a perfectly clean, well maintained and comfortable vehicle to suit my needs. I appreciate JD wanting to understand my needs. His attention to detail and customer focused service is unquestionably Top Notch. As a business owner, I strive to have my employees perform the way he does. You are incredibly fortunate to have him on your staff.

John F. 
Évaluation :
4

Check-in and out were very easy. Guys working were helpful and mad it a good experience. I will be renting again from this location. Much better than other u-haul locations Ive been to in the Boston area.

Daniel S. 
Évaluation :
5

Above and beyond experience, most particularly with the manager Tramaine.

Carmel C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica H. 
Évaluation :
4

This location is great for pick up trucks but u-hual own service need improvement in quality checks .Truck i received had108K miles on it , poor pickup speed and side mirrors weren`t stable .

SABIR K. 
Évaluation :
5

The mgr couldn't have been nicer he was knowledgeable and friendly

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NIELS H. 
Évaluation :
5

Brand new employee was there bright and early and he did great getting me set and out the door. Fast and easy...

Patrick G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery S. 
Évaluation :
2

The system was down I was told I could get a 5 x 8 trailer they did not have any in stock so they charged me extra for a 6 x 12. I was told on the phone that I could have the rental for 24 hours but the man in the store said I had to have a back by the end of the night. So I had the trailer for three hours it was a waste of money.

TIMOTHY R. 
Évaluation :
5

It is pretty good! Great people

ANA B. 
Évaluation :
5

The manager Jonathan Lee was incredible. Top tier service. If every business had a guy running the place like he's does there'd be 5 star reviews over and over again. Whatever's he gets paid he needs more.

PETER R. 
Évaluation :
5

The gentlemen who helped me at the counter at the bridge street Weynouth location was excellent, helpful, and informative

JAMES C.  |  Premières impressions 
Évaluation :
5

Helpful, enthusiastic staff. Good clean and new vehicle (I've had some pretty old vehicles in the past so this was the most pleasant change). Very efficient and decent value

Peter C. 
Évaluation :
3

Only dropped off the truck and returned it online.

Jenny V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICIA D. 
Évaluation :
5

Great customer service!!! A+!

John H. 
Évaluation :
5

Jonathan was just great!

JAN A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Patrick B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTOR A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERNARD B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

StephenT D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian T. 
Évaluation :
3

The check in process was unnecessarily long.

Robert O. 
Évaluation :
5

The rental process was very smooth. It helped to be able to do everything online prior to going to pickup the vehicle.

Mary B. 
Évaluation :
5

Great staff at this location. Friendly, helpful and attentive to the customers need. A++ experience with two truck rentals there in the past two weeks.

John H. 
Évaluation :
5

Let them know ti tirn off the TOW/LOAD Light

Sean W. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Samantha M. 
Évaluation :
5

Wow the guys were more than helpful ! They went about showing every detail ! What to be careful about and what to keep an eye on ! Some tips on backing up too! They were terrific! Better give them a raise before someone else offers them more money

Robert J.  |  Premières impressions 
Évaluation :
5

JD and his team were incredible. Very professional and a well run store. They were organized and some of the best folks I have work with in years. I can't say enough about what a wonderful experience I had at UHaul, Can't wait to work with them next year,

ISIDRO H. 
Évaluation :
5

The manager is outstanding. Very helpful and friendly. Excellent customer service.

Vincent H. 
Évaluation :
5

Manager and Staff were excellent, The Mgr should get a promotion..the man works hard, friendly and knowledge able..happy to go there. j.P. LaPierre

JEAN Paul L.  |  Premières impressions 
Évaluation :
5

A

NOEL I.  |  Premières impressions 
Évaluation :
5

super easy and helpful.

joel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcellena C. 
Évaluation :
5

The manager John.. I have met him several times. He is on top of his business...always friendly. He is a good manager....hope uhaul appreciates a great employee.

Gary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHAN L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID F. 
Évaluation :
5

The Weymouth location was accommodating and the manager/supervisor in charge was very helpful! This means a lot after I had a bad experience confirming details with the U-Haul Quincy location on Southern artery. Eddie was rude and canceled my friend's ( Joel Krikorian) reservation over the phone. I was shocked but I was able to make reservations at the Weymouth location under my name.

Carla M. 
Évaluation :
5

Thank you JD YOU MADE MY DAYS BRIGHTER GREAT STAFF

Morrele P.  |  Expérience générale 
Évaluation :
5

This was a pretty great experience. This made moving so much easier. To be honest I hate driving, so the thought of driving a huge truck was terrifying to me but using a ubox was a great alternative. it made my move so much easier and less terrifying.

Kurtis R. 
Évaluation :
5

I dealt with the General Manager JD, he provided great service and was very friendly. He made me feel like I was his only customer.

Daniel G. 
Évaluation :
1

See above

JAMESRALPH H. 
Évaluation :
4

Slightly shorter wait time

JAMES K. 
Évaluation :
5

No suggestions. The staff were very accommodating and professional

DOLORES S. 
Évaluation :
4

Couldn't check in from mobile, so had to stand in line anyway.

Gerard D. 
Évaluation :
5

Tramaine was an outstanding guy. The guy went above and beyond with a good attitude. The website reservation had me running around to three different locations to pick up a truck where none of them had it. Tramaine heard my story of the morning and set me up right away and got me out of the door quickly for my move! That guy deserves a raise and a lot of respect.

Gregory C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIE L. 
Évaluation :
5

NOTHING

Kevin P. 
Évaluation :
5

Staff and manager here are very friendly and helpful. I love using this place. Easy in/out service

MICHAEL M. 
Évaluation :
3

The first truck we picked up the stearing wheel had a lot of give to it, and when putting into gear and then into park there was a huge clicking noise. Decided to return it after 5 miles of driving it realizing we could be endangering our lives with possible others since we were driving highway. The guy that was there had a personality of a wet noodle as in really not wanting to be there and it showed on how he didnt say much or smile or make a comment like "Oh I'm so sorry I will take care of that right now."

MICHAEL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L. 
Évaluation :
5

as a repeat customer Jon has always gone above and beyond to accommodate my rental truck needs.. always courteous, always friendly, always right there to take care of business!!

John R C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

Used the on line could not have gone better . Person at the loaction was great !!!!!!

Steven D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin W. 
Évaluation :
1

I received a call the day before the reservation to confirm my rental and was told a truck would be ready at 9am; they overbooked reservations and I had to wait until they cleaned a larger truck (there were no 20' trucks left like I reserved, gave me a 26' truck instead). Didn't end up leaving with a truck until 11am.

Christopher B. 
Évaluation :
5

Very friendly, helpful and professional staff

James P. 
Évaluation :
5

Very organized and quick.

David L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pierre T. 
Évaluation :
2

The people at the front desk were fantastic, super nice and helpful. The part that made our experience really forgettable was the fact that we were charged $25 dollars for not folding the blankets when we returned the truck. I imagine that such requirement is in some part of the small print in the contract, but it is clearly a fee designed to take advantage of the customer. You guys were able to accomplish that objective but at the same lost a future customer

JUAN Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

This location wasn't what I had selected but everything was fine here.

JEAN M. 
Évaluation :
5

The gentleman who assisted me when I checked-in was exceptional. He was professional, friendly and his customer service is off the charts. You should be proud he represents your company. Thank you for making this part of moving a stressless experience.

DEBRA D. 
Évaluation :
1

Mobile check in experience was terrible. The truck I reserved was booked and I had to go the the staff anyway. Return was also terrible as the photos become expired as I tried to figure out how to use the site and had to keep taking photos again and again. Tried calling customer service and waited for a long time and still no one responded.

Zixun W. 
Évaluation :
1

Your customer service rep said they were charging me all the miles up front. They charged me $225 for a 10 foot box truck. I told him I was going 300 miles so they added that in that's why it was $225. For some reason my contract says 30 miles so when I brought it back they double charged me so I paid $500 for use a box truck for one day thank you very much you guys suck I'm done with you

Thomas C. 
Évaluation :
4

The only problem I had was I was rented a unit that was too small. I was expecting it to hold the contents of the truck I rented

joe c.  |  Expérience générale 
Évaluation :
3

Almost impossible to lock the unit with the padlock provided. The door to the unit has dropped a little, and the holes do not line-up for the padlock. You have to use a lot of strength to close it. Employee on duty did not seem to care that much.

Stephen E.  |  Online Move In 
Évaluation :
5

Was there before a while ago and ended leaving because the staff would not even bother to answer a simple question. The person who was there yesterday treated everybody with respect and was very friendly.

Rosa u.  |  Premières impressions 
Évaluation :
5

Very profesionally run place

GREGORY C.  |  Premières impressions 
Évaluation :
5

Tremaine is great. He was helpful and cheerful and just a quality guy. He's a difference maker, give the man a raise. Cheers, TW

ANTHONYC W.  |  Premières impressions 
Évaluation :
5

Jonathan was the best customer service rep that I have ever had.! He is an incredible asset to Uhaul. And I mean incredible!!!!!! His friendly demeanor, his knowledge were such a big help. He walked me through every step of renting storage and when a larger space was needed he made it happen.

donagh t.  |  Premières impressions 
Évaluation :
5

Tramaine is amazing. He helped me set up the storage unit and then personally showed me how to gain access and use of the elevator. He is a true gentleman and reflects pride in his work.

MICHAEL M.  |  Premières impressions 
Évaluation :
5

JD in your Weymouth Ma facility is super friendly and helpful.

Sean S.  |  Premières impressions 
Évaluation :
5

My visit to Weymouth MA., location was very nice. Turmaine & Matt, were so very helpful, pleasant, personable, funny, professional & both have a wonderful sense of humor, 2 great employees!

Karen K.  |  Premières impressions 
Évaluation :
5

Great service

Keith C.  |  Premières impressions 
Évaluation :
5

Everyone was very helpful!

Backriver C.  |  Premières impressions 
Évaluation :
5

The customer service was excellent. Great experience!!

Michelle L.  |  Premières impressions 
Évaluation :
5

Fantastic

marion c.  |  Premières impressions 
Évaluation :
5

such nice people and they do things well!

Timothy A.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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